Ford F-150 Complaints (1997)

2,758 consumer complaints on file.

#10428767October 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRING TO THE FUEL TANK STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT NOT FOR THE FUEL TANK ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE DEALER ONLY REPAIR THE FUEL TANK STRAPS AND NOT THE FUEL TANK. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428067September 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE DEALER REFUSED TO REPAIR THE DEFECT BECAUSE THE CROSS MEMBER WAS RUSTED, CAUSING THE FUEL TANK TO HANG ABNORMALLY. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 245,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427617September 27, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE DEALER ADVISED THAT THEY WERE UNABLE TO PERFORM THE RECALL REPAIRS DUE TO THE FRAME EXHIBITING EXCESSIVE RUST. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT BELIEVED THAT THE RUST WAS DUE TO A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 246,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427655September 27, 2011
FUEL SYSTEM, GASOLINE
FUEL TANK STRAP MOUNT RUSTED AND CAUSED THE STRAP TO COME THROUGH THE MOUNT. THE FUEL TANK WAS HANGING BY THE FRONT STRAP. TOOK IT TO THE FORD DEALERSHIP FOR THE RECALL AND WAS INFORMED ONLY THE STRAPS WERE RECALLED. TRUCK IS STILL AT THE FORD DEALERSHIP WAITING FOR THE RECALL TO BE DONE. THIS COULD RESULT IN THE SAME OUTCOME AS A STRAP BREAKING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427691September 27, 2011
ELECTRICAL SYSTEM
MY 1997 FORD F150 STARTED ON FIRE IN THE PARKING LOT OF MY EMPLOYER, FIFTEEN MINUTES AFTER I PARKED THE VEHICLE FROM A 5 MILE ROUND TRIP. THE FIRE STARTED UNDER THE HOOD AND QUICKLY MOVED INTO THE CAB OF THE TRUCK BEFORE THE FIRE DEPARTMENT PUT OUT THE FIRE. WHEN INSPECTING THE ENGINE AREA WITH THE FIRE DEPARTMENT, THE EXACT AREA OF WHERE THE FIRE STARTED COULD NOT BE DETERMINED. LUCKILY, NO ONE, INCLUDING MYSELF, WAS INJURED, AND THE VEHICLE WAS NOT IN OUR HOME WHEN IT STARTED ON FIRE. I WOULD LIKE TO HAVE THE VEHICLE INSPECTED, AND IF NECESSARY, SEEK RECOURSE, BUT I DON'T KNOW HOW TO PROCEED. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10426932September 23, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE OUTSIDE OF THE VEHICLE. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND NOTICED ONE OF THE FUEL TANK STRAPS WAS COMPLETELY CORRODED. THE FUEL TANK LEAKED A SUBSTANTIAL AMOUNT OF FUEL AND IN ORDER TO RESUME IN OPERATION BOTH OF THE FUEL TANK STRAPS WERE SECURED TEMPORARILY WITH ROPE. MOST RECENTLY, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE CONTACT WAS DISPLEASED WITH THE RECALL REPAIRS BECAUSE IT FAILED TO INCLUDE THE REPLACEMENT OF THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426612September 21, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT MADE A PREVIOUS REPAIR TO THE RUSTED FUEL TANK STRAPS. AFTER THE VEHICLE SAT IDLE FOR TWO WEEKS, THE CONTACT NOTICED FUEL LEAKING FROM UNDER THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE DEALER TO HAVE THEM REPAIR THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421224August 23, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE REFUELING THE VEHICLE THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK STRAP WAS FRACTURED AND THE VEHICLE WAS LEAKING FUEL. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE VEHICLE HAD A SKID PLATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 325,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421888August 20, 2011
FUEL SYSTEM, GASOLINE
WHILE FUELING MY TRUCK I NOTICED THE SMELL OF GASOLINE, AFTER STEPPING BACK AND EXAMINING THE SITUATION, I FOUND THAT I WAS LEAKING GAS ONTO THE GROUND, I TOOK MY TRUCK TO A LOCAL MECHANIC THAT FOUND THE PROBLEM TO BE A RUSTED OUT FILLER TUBE, HAD THAT REPLACED AND THEN AGAIN WENT TO GET GAS, AGAIN, I HAD GAS LEAKING TO THE GROUND, THINKING IT MAY HAVE BEEN AN ISSUE WITH THE GAS TANK STRAPS, THAT I FOUND TO HAVE BEEN RECALLED, I HAD THOSE CHECKED, ONE STRAP IN FACT WAS GONE, BUT SINCE HAVING A SKID PLATE WAS TOLD NO FURTHER ACTION TO BE TAKEN AT THIS TIME, ALSO WHILE INSPECTING THE STRAPS I WAS TOLD THAT I HAD TWO LEAKS ON MY GAS TANK, ONE ON TOP AND ONE AT A PINCH-WELD, AT THAT TIME I ASKED THAT I CANT EVEN HAVE MY TANK REPLACED BECAUSE FORD HAS NO STRAPS AVAILABLE TO REPLACE THE NEW TANK WITH. I AM CURIOUS AS TO WHY THIS FUEL STORAGE SYSTEM IS HAVING SUCH A PROBLEM WITH THE COMPONENTS RUSTING AS BADLY AS THEY ARE? IF THERE IS A PROBLEM WITH THE MATERIALS USED FOR THE STRAPS ON THE GAS TANKS, CAN THERE BE ALSO A PROBLEM WITH THE MATERIALS TO THE REST OF THE FUEL SYSTEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420066August 18, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STARTED THE VEHICLE AND A SPARK PLUG EJECTED FROM THE HEAD OF THE ENGINE. THE CONTACT SHUT THE VEHICLE OFF AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE LOCAL MECHANIC CONFIRMED THE BLOWN SPARK PLUG AS WELL AS A COIL, AND ADVISED REPLACING THE ENGINE. THE CONTACT CALLED THE MANUFACTURER TO ORDER THE NECESSARY PARTS FOR REPAIRS AND THE MANUFACTURER ADVISED THAT THERE WERE ONLY TWO ENGINE HEADS AVAILABLE IN THE COUNTRY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THE VEHICLE TO BE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419425August 15, 2011
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 1997 FORD F-250 SD. THE CONTACT STATED THE FRONT FUEL TANK WAS LEAKING DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V385000 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,00 AND THE CURRENT MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418135August 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150 4X4. THE CONTACT STATED THAT GASOLINE WAS SPILLING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO A MECHANIC FOR THE FAILURE BUT THEY WERE UNABLE TO LOCATE WHERE THE FUEL WAS SPILLING FROM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) AND STATED THAT THE FUEL TANK SHOULD ALSO BE INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING DUE TO RUST ON THE FUEL TANK STRAPS THAT SPREAD TO THE TANK. THE CONTACT BELIEVED THAT THE LEAK WAS COMING FROM THE FILLER NECK BUT IT HAD NOT BEEN CONFIRMED BY THE DEALER OR A MECHANIC. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418247August 9, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE BRAKES WERE APPLIED AND THE VEHICLE BEGAN TO SURGE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS ON SEVERAL OCCASSIONS YET, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE UNINTENDED ACCELERATION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417768August 6, 2011
VEHICLE SPEED CONTROL:CRUISE CONTROL, EQUIPMENT
ON JANUARY 8, 2011, 1997 FORD F150 XLT LARIAT BURNED AND TOTALLY DESTROYED OUR HOME AND TOYOTA TACOMA IN CARPORT.FIRE MARSHALL AND FIREMEN STATED APPEARED TO ORIGINATE FROM F150 IN CARPORT. FORENSIC INVESTIGATOR FROM STATE FARM (REPRESENTATIVES FROM FORD PRESENT AFTER DEMAND FROM STATE FARM) STATED FIRE STARTED BY DEFECTIVE CRUISE CONTROL COMPONENT (CONFIRMED BY X-RAY) AFTER LOCATING IN DEBRI UNDER VEHICLE. FORD ACTED AS IF THEY COULD CARE LESS - GUESS NOT SINCE NOT EVEN AN APPOLOGY FOR OUR LOSS AS MUCH CANNOT BE REPLACED. STATE FARM NOW IN THE PROCESS OF SUING FORD TO RECOOP THEIR LOSS. WE WERE NEVER NOTIFIED BY FORD OF THIS DEFECT AND NEARLY LOST OUR LIVES. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10417191August 5, 2011
STEERING, STEERING:GEAR BOX:SHAFT SECTOR
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE SAFELY. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE INTERMEDIATE STEERING SHAFT WAS NOT PROPERLY SECURED ON THE STEERING BOX. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V196000 (STEERING:GEAR BOX:SHAFT SECTOR). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 106,000. UPDATED 09/27/11 *BF THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417693August 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CORROSION OF THE STRAPS LED TO A FUEL LEAK. THE DEALER ALSO INFORMED THE CONTACT THAT THE MANUFACTURER WOULD NOT REPAIR THE FUEL TANK EVEN THOUGH IT WAS CAUSED BY THE CORROSION OF THE STRAPS. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA RECALL CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417508August 4, 2011
FUEL SYSTEM, GASOLINE
I WAS DRIVING HOME AND HEARD A LOUD NOISE LIKE SOMETHING DROPPED OR FELL. I THOUGHT THAT IT MIGHT BE MY EXHAUST. I WAS ABOUT A 1/2 MILE AWAY FROM HOME AND CONTINUED ON. I TRIED TO PUT MY TRUCK IN THE GARAGE AND IT WOULDN'T GO IN, STILL THINKING THAT IT MY EXHAUST, I GOT OUT OF MY TRUCK AND DISCOVERED THAT THE GAS TANK HAD FALLEN. I THEN HAD IT TOWED TO OUR REPAIR GARAGE AND THEY SAID THAT THE STRAPS HAD RUSTED COMPLETELY OFF AND THAT THE TANK HAD A SMALL LEAK IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416662August 2, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THE VEHICLE WAS LEAKING FUEL AND THE FUEL TANK WAS FOUND TO EXHIBIT RUST. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT THE CONTACT WAS NOT SATISFIED WITH THE REMEDY OFFERED IN THE RECALL. THE CONTACT STATED THAT THE FUEL TANK WAS RUSTED WHERE THE STRAP WAS LOCATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 225,000. UPDATED 09/19/11 *BF UPDATED 2/21/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416549August 1, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
I OWN A 1997 F150 AND AS I WAS DRIVING DOWN THE INTERSTATE ONE OF THE STRAPS ON THE GAS TANK SNAPPED, (RUSTED THROUGH) AND NOTICED THAT THE GAS TANK ALSO HAS A HOLE RUSTED IN IT AND IS LEAKING FUEL. HAVE PICTURES UPON REQUEST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416218July 29, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FUEL TANK. THE CONTACT STATED THE VEHICLE PREVIOUSLY DROVE OVER A BUMPY ROAD AT APPROXIMATELY 20 THE CONTACT EXAMINED THE FUEL TANK AND NOTICED THAT ONE OF THE STRAPS WHICH HELD IT IN PLACE WAS FRACTURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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