Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#10983236May 3, 2017
POWER TRAIN, STEERING
WITHIN THE FIRST YEAR OF USE AN INTERMITTENT (FEW DAYS A WEEK) VIBRATION + HUMMING / GRINDING TYPE NOISE WAS PRESENT WHEN TURNING (LEFT AND RIGHT) AT LOW SPEEDS (<25MPH). THE VIBRATION SOMETIMES CYCLIC, FELT IN STEERING WHEEL, AND IS AUDIBLE FROM PASSENGER SEAT. THE VIBRATION IS DISTRACTING AND OFTEN OCCURS WHEN SLOWING DOWN AT STOPLIGHTS OR STOP SIGNS. THE NOISE & VIBRATION, HOWEVER, REMAIN WHEN THE BRAKES ARE NOT ENGAGED. THE NOISE & VIBRATION EXIST WHILE IN 4X4 AS WELL AS 4X2 AND 4A. THE ISSUE HAS BEEN VERIFIED MULTIPLE TIMES BY SERVICE STAFF AT 2 DIFFERENT DEALERSHIPS. VEHICLE HAS BEEN IN FOR SERVICE MULTIPLE TIMES (3 PRIOR) AND PARTS HAVE BEEN REPLACED TO ATTEMPT TO ADDRESS THE ISSUE (FRONT IWE ASSEMBLIES WHICH WERE FOUND TO HAVE PARTIAL LEAK, FRONT LEFT HUB ASSEMBLY FOUND TO HAVE RESISTANCE / GRINDING WAS REPLACED). SOUND / VIBRATION REMAINED AFTER SERVICE. VEHICLE CURRENTLY IN FOR SERVICE 4TH TIME AT DEALERSHIP TO ADDRESS ISSUE AGAIN (33 DAYS+ AND COUNTING). NO RESOLUTION YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983303May 3, 2017
VEHICLE SPEED CONTROL
WHEN USING THE ADAPTIVE CRUISE CONTROL (ACC) AND PASSING ALONGSIDE A SEMI-TRUCK IN THE LEFT LANE, THE SYSTEM MISTAKENLY DETECTS SOMETHING THAT CAUSES IT TO SLAM ON THE BRAKES AND SET OFF THE CRASH WARNING SYSTEM. A COUPLE OF SECONDS LATER IT ACCELERATED BACK TO YOUR ORIGINAL SPEED SETTING. BROUGHT THE TRUCK TO 2 FORD DEALERSHIPS AND 1 JUST SET THE SENSITIVITY LEVEL TO LOW AND THE OTHER ONE DID AN UPDATE TO THE CONTROL MODULE. NEITHER OF THESE HAS WORKED AND THE TRUCK CONTINUES TO DO THIS. I CALLED THE DEALERSHIP AND THEY SAID THEY HAVE NO OTHER DIRECTION FROM FORD ON HOW TO RESOLVE THIS ISSUE. THIS HAS HAPPENED OVER A DOZEN TIMES SINCE I HAVE OWNED THE VEHICLE AND IT IS JUST A MATTER OF TIME BEFORE THIS WILL CAUSE A MAJOR ACCIDENT ESPECIALLY WHEN I HAVE VEHICLES FOLLOWING BEHIND ME ALONGSIDE A SEMI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983334May 3, 2017
VISIBILITY/WIPER
I OWN A 2015 F-150 SUPERCREW LARIAT WITH MOON-ROOF WHICH HAS BEEN REPLACED & FIXED MULTIPLE OCCASIONS FOR LEAKS WHICH HAS DAMAGED THE INTERIOR AND LEFT A ROTTEN SMELL WITHIN THE TRUCK AND NOT ABLE TO GET OUT. ALSO THE MOONROOF HAS ALSO BEEN REPLACED FOR BROKEN TRACKS MULTIPLE TIMES FOR NON OPERATIONS OF MOONROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979827April 21, 2017
WHEELS
2015 FORD F-150 WHEELS GET STUCK ON THE HUBS VERY QUICKLY AND EASILY. WITH BOTH THE ALUMINUM SUMMER RIMS AND STEEL WINTER RIMS. THE REMOVAL OF THE WHEELS TAKE EXCESSIVE FORCE TO COMPLETE, MUCH MORE THAN WHAT THE VEHICLE'S INCLUDED JACK CAN HANDLE ON ROADSIDE. CAN BE VERY DANGEROUS AND VERY COSTLY WHEN CHANGING A FLAT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979017April 18, 2017
AIR BAGS, SEAT BELTS
WHILE PASSANGER SEAT IS OCCUPIED BY A FULLY GROWN ADULT WITH SEATBELT FASTENED, AIRBAG TURNS OFF, SEEMINGLY AT RANDOM. VEHICLE WAS IN MOTION ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979030April 18, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DOOR/LATCHES WHEN THE WEATHER IS COLD THE DOORS WILL NOT OPEN, THE LATCHES BREAK, THE LOCKS WONT GO UP OR DOWN AND YOU ARE EITHER LOCKED OUT R LOCKED IN AND CANNOT OPEN THE DOORS IN CASE OF EMERGENCY. ALSO- THE LATCHES DON'T WORK IN COLD WEATHER SO THE DOORS WILL NOT CLOSE AND THEY FLY OPEN WHILE DRIVING. MY REAL ISSUE IS THAT ACCORDING TO THE TSB FORD COMPANY KNEW OF THIS PROBLEM ON THE 2015 F150S IN APRIL OF 2015 AND I DID NOT BUY THIS TRUCK UNTIL DECEMBER OF 2015! THAT IS 8 MONTHS!! AND IT HAS HAPPENED TO NOT ONLY 2015S BUT ALSO 2016S AND 2017S! THIS SHOULD HAVE BEEN A RECALL. FORD IS GETTING AWAY WITH IT BECAUSE IT ONLY HAPPENS IN COLD WEATHER MONTHS AND NOT TO EVERY FORD TRUCK. THE TSB NUMBERS ARE - FORD TSB 16-0155 FOR 2015-2017 F150 DOOR LATCH & LOCKING IN COLD WEATHER AND FORD TSB # 15-0052: HERE IS A LINK TO A SITE WHERE THERE ARE MULTIPLE COMPLAINTS IN THE FORUM HTTPS://WWW.FORDF150.NET/FORUMS/VIEWTOPIC.PHP?T=123522. I HAVE VIDEO OF THE DOORS NOT CLOSING AFTER THEY SAY THEY FIXED IT. I WILL PUT A DATE OF OCCURENCE BELOW, BUT THIS HAS HAPPENED MULTIPLE TIMES AND THE TRUCK WAS ALSO FIXED TWO TIMES FOR THIS REASON, PROBLEMS STILL PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971001April 6, 2017
VEHICLE SPEED CONTROL
I RECEIVED A RECALL NOTICE, 15S29, TO REPROGRAM MY F-150'S CONTROL SYSTEM TO CORRECT AN ADAPTIVE CRUSE CONTROL ISSUE. I HAD THIS RECALL WORK PERFORMED BY MY FORD DEALERSHIP IN MARCH, 2017. I WAS ON A ROAD TRIP THIS WEEK (4-4-2017) AND WAS TRAVELING ON THE I-35 INTERSTATE AT 75 MPH PASSING A SEMI. ABOUT HALF WAY PASSED THE SEMI THE BRAKES WERE SUDDENLY APPLIED AND THE WARNING FLASHER (ON THE WINDSHIELD) ACTIVATED. I THOUGHT THIS WAS FIXED!! THANKFULLY THE VEHICLE BEHIND ME WAS ABLE TO BRAKE TO AVOID A REAR COLLISION. IS THERE STILL AN ISSUE WITH THIS? IF SO WHEN WILL IT BE FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970747April 5, 2017
STEERING
TL* THE CONTACT OWNS A 2015 FORD F-150. WHEN A PAY LOAD OF CEMENT WAS PLACED ONTO THE VEHICLE AND DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED FROM SIDE TO SIDE UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969971April 2, 2017
SERVICE BRAKES
WITH THE VEHICLE STOPPED, THE BRAKE PEDAL SLOWLY FADES TO THE FLOOR WHEN APPLYING A FIRM STEADY PRESSURE. AT THIS TIME, THERE IS NO APPARENT LOSS OF HOLDING POWER ONCE THE PEDAL HAS FADED. WITH NORMAL DRIVING THE BRAKES WORK AND THE VEHICLE DOES STOP. WHEN THE PEDAL HAS FADED TO THE FLOOR IT CAN BE BROUGHT BACK UP BY PUMPING THE PEDAL. TESTING HAS NOT BEEN DONE TO DETERMINE THE AMOUNT OF HOLDING POWER THAT REMAINS OR TO VALIDATE WHAT WOULD HAPPEN IN A HARD-BRAKING SCENARIO. THE PROBLEM WAS FIRST NOTICED ON 3/17/2017 AND IS COMPLETELY REPEATABLE EVERY TIME IT IS CHECKED. THE DEALER HAS AGREED WITH THESE OBSERVATIONS BUT HAS STATED THAT FORD WILL NOT BACK A REPLACEMENT OF THE MASTER CYLINDER BECAUSE IT IS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968596March 27, 2017
VISIBILITY/WIPER
REAR WINDOW SHATTERED. VEHICLE WAS PARKED. I WAS AWAY FROM THE VEHICLE WORKING AND WHEN I RETURNED I NOTICED THE REAR WINDOW WAS SHATTERED OUTWARD. OUTSIDE TEMP WAS 60 DEGREES F, AND THERE WAS LITTLE TO NO WIND. CENTER SLIDER WAS INTACT, BUT THE LARGE GLASS WAS BLOWN OUTWARD IN THE CENTER OF THE TWO LARGEST AREAS. SEE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966064March 15, 2017
UNKNOWN OR OTHER
UPON WALKING UP TO MY CAR TO GO TO THE GYM I NOTICED THAT MY REAR WINDOW WAS COMPLETELY SHATTERED BUT IN ONE SINGLE PIECE. THERE WAS NO SIGN OF IMPACT. AS SOON AS I OPENED A DOOR THE ENTIRE WINDOW COLLAPSED. THIS WAS ON A HOT DAY AND TRUCK WAS NOT ON , PARKED ON A CITY STREET NOT IN MOTION. I REACHED OUT TO FORD AND THEY SAID THEY WON'T COVER IT. THIS HAPPENED BEFORE ON THE REAR PASSENGER SIDE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966205March 15, 2017
STRUCTURE:BODY
DRIVERS SIDE DOOR WILL NOT LATCH WHEN TEMPERATURE DROPS BELOW 32 DEGREES DUE TO FAULTY DOOR LATCH. WHILE TRAVELLING DOWN THE ROAD THE DRIVERS DOOR WILL SWING OPEN UNLESS HELD SHUT BY DRIVER OR OTHER MECHANICAL MEANS. WE HAVE CONTACTED FORD AND THEY CONFIRM A PROBLEM AND SINCE ISSUED A TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960270March 13, 2017
UNKNOWN OR OTHER
REAR WINDOW SHATTERED WHEN USING DEFROSTER - REMOTE STARTED VEHICLE. VEHICLE WAS IN DRIVEWAY AND I WAS RIGHT BESIDE IT WHEN I HEARD THE REAR WINDOW MAKE A POP SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958991March 6, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE THE VEHICLE WAS PARKED, THE REAR DRIVER'S SIDE DOOR LOCK DISENGAGED AND FAILED TO RE-ENGAGE. ADDITIONALLY, ALL THE LOCKS ON THE VEHICLE FAILED TO DISENGAGE EVEN WHEN THE KEY WAS INSERTED. THE FAILURE RECURRED MULTIPLE TIMES ON ALL THE DOOR LOCKS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ASSEMBLIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957556February 28, 2017
STRUCTURE:BODY
I BOUGHT MY F150 IN THE LATE SUMMER OF 2015. DURING THE WINTER OF 2015 TO 2016 MY F150 WAS GARAGED WITH NO ISSUES. DURING THE WINTER OF 2016 TO 2017 MY F150 WAS NOT IN THE GARAGE AND DURING THE MONTHS OF DECEMBER THE FRONT AND REAR PASSENGERS DOORS LOCKS WOULD NOT OPEN AND OR CLOSE. IT WAS MY OPTION THAT A AUTOMATIC STARTER WOULD HELP BECAUSE THE TRUCK WOULD BE ABLE TO HEAT UP AND THE DOORS WOULD OPEN AND CLOSE PROPERLY (HOPEFULLY). FROM PREVIOUS EXPERIENCES, AFTER THE TRUCK WARMS UP THE AUTOMATIC LOCKS WORKED. UNFORTUNATELY THE AUTOMATIC STARTER DID NOT HELP. THE TRUCK WOULD RUN AROUND 25 TO 35 MINUTES BEFORE THE LOCKS WOULD UNLOCK PROPERLY BUT THE LOCKING MECHANISM WOULD NOT LOCK THE DOOR AFTER BEING CLOSED AND OTHER TIMES THE LOCKING MECHANISM DID LOCK THE DOORS WHEN CLOSED. THE LAST STRAW WAS THE DOOR LOCKING MECHANISM WAS LOCKED AND MY KIDS WERE IN THE BACK SEAT DRIVING DOWN OUR DRIVEWAY TO THE BUS STOP AND AS I STOPPED THE LEFT REAR DOOR OPENED ON ITS OWN. I EXITED THE TRUCK AND TRIED TO RECLOSE THE DOOR BUT THE DOOR WOULD NOT LATCH CLOSED. I BROUGHT THE TRUCK BACK TO A LOCALE DEALERSHIP AND EXPLAINED THE PROBLEM REGARDING THE LOCKING MECHANISM. IT WAS ALSO NOTED THAT DURING OUR CONVERSATIONS THAT I HAVE HAD A FEW TIMES THAT THE WINDOW WASHING FLUID WOULD NOT WORK. IT WAS MENTIONED THAT THERE IS A TSB ISSUED REGARDING THE TWO PROBLEMS HAPPENING IN COLD WEATHER. THE DEALERSHIP HAS HAD MY 2015 F150 SINCE JANUARY 16TH 2017 BECAUSE THE PARTS ARE ON BACK ORDER. THE PICKUP IS NOT SAFE TO DRIVE WITH THE DOORS NOT BEING ABLE TO BE SECURED IN COLD WEATHER. IF THERE WAS AN ACCIDENT YOU CAN POTENTIALLY BE TRAPPED IN YOUR VEHICLE IF THE LOCKS DON'T AUTOMATICALLY UNLOCK AS DESIGNED. AFTER READING SO MUCH MATERIAL ON LINE REGARDING ALL THE COMPLAINTS ON THE FROZEN DOOR LOCKING MECHANISM, WHY FORD HAS NOT RECALLED THE PICKUP CONSIDERING HOW DANGEROUS THIS IS CONCERNS ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956740February 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON 2/23/2017 WHILE DRIVING 50-55 MPH ON AN EXPRESSWAY, THE VEHICLE THROTTLE BECAME UNRESPONSIVE. THE TACHOMETER STILL SHOWED ABOUT 1,000 RPMS, DASH LIGHTS BEGAN ILLUMINATING, ADVANCETRAC WAS DISABLED, HILL START ASSIST WAS DISABLED, THE WRENCH LIGHT ENABLED AND A CHECK MANUAL LIGHT ENABLED. THERE ALSO WAS A HARD SHIFT OR CLUNK SOUND THAT CAME FROM THE TRANSMISSION. AFTER SHIFTING THE TRUCK INTO NEUTRAL WHILE COASTING, I ATTEMPTED TO TURN OFF AND RESTART THE ENGINE. ENGINE SUCCESSFULLY RESTARTED, BUT THE THROTTLE REMAINED UNRESPONSIVE AND ALL WARNING LIGHTS MENTIONED ABOVE RETURNED. I PULLED THE TRUCK SAFELY TO THE SIDE OF THE HIGHWAY, AND ATTEMPTED TO RESTART AGAIN. THIS TIME THE ENGINE SPUTTERED AND THEN I TURNED IT OFF. NEXT I REMOVED THE KEY, OPENED THE DOOR, CLOSED THE DOOR, LOCKED THE TRUCK, WAITED FOR THE ACCESSORY LIGHTS TO TURN OFF, UNLOCKED THE TRUCK, OPENED AND CLOSED THE DOOR AND THEN RESTARTED, AND THE TRUCK SEEMED TO CLEAR THE PROBLEM. I TOOK THE TRUCK TO THE DEALER AND THEY LATER TOLD ME THE TRUCK IS NOT STORING ANY ERROR CODES IN IT'S MEMORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956798February 24, 2017
SERVICE BRAKES
BRAKE FLUID LEAKED FROM BRAKE MASTER CYLINDER INTO BRAKE BOOSTER. RESULT WAS LOSS OF BRAKES VERY RAPIDLY. VEHICLE WAS MOVING WHEN MY WIFE NOTICED THE LOSS OF BRAKES. LEAK COULD HAVE OCCURRED EITHER WHILE TRUCK WAS STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956265February 22, 2017
STRUCTURE:BODY
BOUGHT F150 IN FALL OF 2015, FIRST FEW DAYS OF COLD WEATHER MY BACK PASSENGERS DOORS WOULD NOT CLOSE. THEY JUST KEPT BOUNCING BACK AT ME. DID THAT A FEW TIMES DIDN'T THINK THAT MUCH ABOUT IT. NEXT FALL SEASON OF 2016 I HAVEN'T BEEN ABLE TO OPEN MY REAR DOORS ON MY 55,000 VEHICLE FOR THE PAST 4 MONTHS. NOW MY TAILGATE WON'T OPEN UP EITHER! WHAT A JOKE. TOOK IT TO FORD DEALER AND TOLD ME IT WOULD BE AT LEAST 1 MONTH BEFORE PARTS WOULD COME IN THERE ON BACK ORDER! SO FORD KNOWS ABOUT THE PROBLEM BUT WON'T DO ANYTHING ABOUT IT. SALESMAN OFFERED ME SOME ROPE TO TIE THE DOORS SHUT SO THEY WOULDN'T OPEN UP!!!!!!!! HOW ABOUT THAT FOR A SAFETY CONCERN. $55,000 VEHICLE AND THEY OFFER ME ROPE TO KEEP MY DOORS CLOSED. I CAN'T PUT ME KIDS ON THE TRUCK CAN'T USE MY VEHICLE FOR WAYS I INTENDED FOR THE PAST 5 MONTHS YET I KEEP PAYING MY PAYMENTS OF THIS. WHAT A JOKE. JUST TRIED TO OPEN MY TAILGATE YESTERDAY AND THE LOCK MECHANISM ISN'T EVEN TRIGGERING THE LOCK IN THE TAILGATE, ITS SEIZED UP CAN'T USE THAT NOW EITHER. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956305February 22, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
THIS IS THE FOURTH TIME I'M REPORTING THIS. ALTHOUGH MY VEHICLE SHOULD HAVE QUALIFIED FOR FORD'S RECALL 15S29, I WAS NEVER NOTIFIED. BUT I HAVE MENTIONED IT TO MY DEALER 3 OR 4 DIFFERENT TIMES. THEY ALWAYS TELL ME THERE'S NOTHING THEY CAN DO. SO HERE'S THE ISSUE. WHEN DRIVING ON THE HIGHWAY, MY TRUCK THINKS I'M GOING TO HIT SOMETHING AND THE ALERT LIGHTS AND SOUNDS COME ON (AND ONCE SINCE I HAD ADAPTIVE CRUISE CONTROL ON, IT APPLIED THE BRAKES AT 70 MPH). THIS IS NOT SAFE. THE DEALERSHIPS SAY THERE IS NOTHING THEY CAN DO TO FIX MY TRUCK, YET THE ISSUE KEEPS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955602February 20, 2017
ENGINE
ON THREE OCCASIONS NOW WHILE ACCELERATING THE VEHICLE SUDDENLY LOOSES ALL POWER. THERE HAVE BEEN AUDIBLE WARNING SOUNDS AND CHECK ENGINE LIGHTS, ALSO MESSAGES SUCH AS HILL ASSIST NOT AVAILABLE. ON ALL OCCASIONS I WAS TURNING ON TO A STREET FROM A COMPLETE STOP AND ACCELERATING. TURNING OFF THE ENGINE SEEMS TO CORRECT THE PROBLEM. I HAVE BROUGHT THE VEHICLE TO THE DEALER TWICE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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