Ford F-150 Complaints (2015)
1,746 consumer complaints on file.
- #11061415January 9, 2018SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY AT 75 MPH THE TRUCK SHUTTERED VIOLENTLY AND THE ENGINE SHUT DOWN. IMMEDIATELY IT FLASHED A WARNING THAT THE "HILL CLIMB ASSIST" MALFUNCTIONED FOLLOWED IMMEDIATELY BY A WRENCH SYMBOL NOTIFYING THAT SERVICE WAS NEEDED THEN ANOTHER WARNING ABOUT THE ADVANCE TRAC SYSTEM THEN BACK TO THE HILL CLIMB ASSIST SYMBOL. ALL OF THIS HAPPENING WHILE THE CAR BEHIND ME IS ALMOST SIDEWAYS TRYING TO AVOID ME. I EVENTUALLY MADE IT TO THE RIGHT SHOULDER OF THE HIGHWAY. AS I READ THE VARIOUS WARNINGS IT SAID TO REFER TO THE OWNERS MANUAL WITH REGARDS TO THE HILL CLIMB ASSIST. I TURNED THE IGNITION OFF, PULLED OUT THE OWNERS MANUAL ONLY TO FIND A DESCRIPTION OF THE HILL CLIMB ASSIST FEATURE. AFTER WAITING FOR ABOUT 5 MINUTES I DECIDED TO TURN ON THE IGNITION. THE TRUCK STARTED WITHOUT ISSUE AND I CONTINUED HOME CAUTIOUSLY IN THE FAR RIGHT LANE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11061219January 8, 2018STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 2 MPH, THE REAR DRIVER'S SIDE PASSENGER DOOR BECAME AJAR. THE CONTACT WAS ABLE TO CLOSE THE DOOR, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO IPSWICH FORD (105 COUNTY RD, IPSWICH, MA 01938, (978) 356-6850) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES) AND THAT THE FAILURE WAS ATTRIBUTED TO THE CONDITIONS DESCRIBED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11060793January 5, 2018FUEL/PROPULSION SYSTEM
WHILE DRIVING VEHICLE IT STALLED IN MIDDLE OF STREET IN TRAFFIC. IT WOULD NOT RESTART. PUSHED TRUCK TO SIDE OF ROAD. HAD TRUCK TOWED TO DEALERSHIP. HAS BAD FUEL PUMP DRIVER MODULE AND FUEL PUMP NOT WORKING PROPERLY. TRUCK HAS 42,000 MILES ON IT. FORD HAS ALREADY RECALLED 91,000 VEHICLES WITH THIS ISSUE BUT NOT INCLUDE THE F-150.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11058504January 4, 2018POWER TRAIN
WHILE TRAVELING IN A STRAIGHT LINE AT 60 MPH (POSTED HIGHWAY PEED LIMIT) THE VEHICLE SUDDENLY DOWN-SHIFTED TO A MUCH LOWER GEAR (1ST OR 2ND?), CAUSING ENGINE RPMS TO DRAMATICALLY INCREASE. I RESPONDED TO THE UNINTENDED CONDITION BY TAKING SUDDEN DRAMATIC BRAKING ACTION. THIS RESOLVED THIS INCIDENT. THE VEHICLE IS 2 YEARS, 3 MONTHS OLD WITH SLIGHTLY OVER 22,000 MILES, AND IS SCHEDULED FOR THE DEALER TO CONDUCT A "TRANSMISSION CODE REVIEW" ON 01/10/18.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11058460January 4, 2018ENGINE
TL* THE CONTACT OWNED A 2015 FORD F-150. AFTER 15 MINUTES OF BEING PARKED IN A PARKING LOT, THE VEHICLE CAUGHT FIRE AROUND THE FRONT END. THE FAILURE OCCURRED WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11058350January 3, 2018VISIBILITY/WIPER
AT TEMPERATURES OF 20F-22F WINDSHIELD WIPER PUMP LOSES PRESSURE AND CAN NOT PUMP WIPER FLUID. DEALERSHIP BRINGS TRUCK INSIDE, WARMS TRUCK AND CLAIMS IT WAS FROZEN AND NOW IT WORKS. AFTER DRIVING 15 MINUTES IN 20F-22F PUMP INITIALLY WORKED THEN STARTED TO LOSE PRESSURE AGAIN, RESULTING IN FAILURE TO PUMP WINDSHIELD WIPER FLUID. YOU COULD SEE THE PUMP PUMPING LESS AND LESS AS YOU DRIVE. THIS CAUSES A CONDITION WHERE IT IS DIFFICULT TO SEE OUT THE WINDOW AND VISION IS IMPAIRED. ALSO USING PREMIUM DEICER WASHER FLUID, NOT STANDARD WIPER FLUID, (RAIN-X DEICER) THAT HAS A TENDENCY TO FREEZE IN THE NORTH EAST DURING WINTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11057979January 2, 2018STRUCTURE:BODY
PASSENGER SIDE DOOR DOES NOT OPERATE WHEN TEMPERATURES ARE BELOW FREEZING. DOOR WILL OPEN WHILE DRIVING IF THE TEMP THAWS THE DOOR. BROUGHT TO THE DEALER OVER 3 TIMES. APPARENTLY THERE IS A RECALL ON THIS ISSUE BUT MY PARTICULAR VIN IS NOT INCLUDED IN THE RECALL. IT PROBABLY SHOULD BE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11057466December 29, 2017STRUCTURE:BODY
IN COLD WEATHER 1 OR MORE OF THE DOORS DO NOT LOCK OR UNLOCK ELECTRICALLY. BEEN A PROBLEM FOR 2 YEARS NOW. DEALER HAS SUPPOSEDLY REPAIRED BUT THE PROBLEM PERSISTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11057282December 29, 2017STEERING
44,000 MILES ON THE TRUCK AND THE EPAS IS GOING OUT! $1800 REPAIR NOT COVERED BY WARRANTY! NEAR MISS COLLISION DUE TO POWER STEERING WORKING AND THEN WITHOUT WARNING NO POWER ASSIST WHILE DRIVING. DIFFICULT TO KEEP THE TRUCK GOING STRAIGHT DOWN THE INTERSTATE WHILE IT IS ACTING UP INTERMITTENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11057077December 28, 2017ELECTRICAL SYSTEM
SEVERAL NON STARTING ISSUES. ON ONE OCCASION, INSTRUMENT PANEL DID NOT COME ON AFTER STARTING THE VEHICLE. IT WOULD HAVE BEEN UNSAFE TO DRIVE THE VEHICLE WITH NO INDICATION OF SPEED, ENGINE/TRANSMISSION INFORMATION, AND OTHER VITAL DATA. AFTER SEVERAL RESTARTS, INSTRUMENT PANEL CAME ON AFTER A 45 SECOND DELAY. A WRENCH WARNING ICON WAS DISPLAYED ON THE INSTRUMENT PANEL. TOOK THE VEHICLE TO MY SERVICING DEALER THE FOLLOWING DAY. THEY COULD NOT DUPLICATE THE ISSUE, SO NO REPAIR WAS MADE. THE TRUCK WAS STATIONARY WHEN THIS OCCURRED. WE WERE PARKED ON A CITY STREET. THIS TRUCK HAS HAD SEVERAL ELECTRICAL MALFUNCTIONS SINCE THE VEHICLE WAS NEW. I HAVE SEVERAL SERVICE RECORDS WHICH I WILL SUPPLY IF NEEDED TO HELP YOUR INVESTIGATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11056863December 27, 2017STRUCTURE:BODY
DOOR LATCHES ARE FREEZING UP, EVEN AFTER THE RECALL "FIX" OF A WATER DIVERSION SHIELD. I WENT BACK TO THE DEALER TO TRY TO HAVE IT PROPERLY FIXED AND THEY TOLD ME THERE IS NOTHING THEY CAN DO AS, THE PARTS WE ALREADY INSTALLED. IT HAS BEEN FREEZING UP EVERY TIME IT'S BELOW 32 AND I AM UNABLE TO GET INTO THE BACK SEAT WITHOUT CRAWLING THROUGH THE FRONT AND MANUALLY UNLOCKING FROM WITHIN. THIS IS A HUGE SAFETY FACTOR IF THERE WERE TO BE AN ACCIDENT AND ONE OF MY KIDS WAS TRAPPED IN THE BACK, AMONG OTHER ISSUES OF INCONVENIENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11055924December 21, 2017POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY TRUCK ODOMETER SHOWS I HAVE 26582 MILES ON THE TRUCK. AND THE ENGINE HOURS SHOWS I HAVE 867 HOURS. HOWEVER RUSTY WALLACE SERVICE DEPARTMENT SAID I HAVE 63000 MILES ACCORDING TO THE PCM!!! I HAVE TRANSMISSION PROBLEMS AND THEY DO NOT WANT TO FIX THE TRUCK UNDER WARRANTY. I CONTENT THAT THE TRUCK IS STILL UNDER WARRANTY I HAVE NOT DONE ANYTHING TO THE ODOMETER. I HAVE PICTURES THAT SHOW I WAS DOING 72 MILES A HOUR AND ON THE DIGITAL SPEEDOMETER BUT THE OTHER SPEEDOMETER SHOWED I WAS DOING 90 MILES A HOUR. I PARKED THE TRUCK AND IT STILLED SHOWED I WAS DOING 20 MPH. I HAVE ATTACHED THE PHOTOS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11055640December 20, 2017LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARSON FORD DEALER (1150 OCEAN AVE, LAKEWOOD, NJ 08701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 8/23/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11055226December 18, 2017VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WASHER FLUID FAILED TO DISPERSE THROUGH THE JETS WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE TEMPERATURE WAS EXTREMELY LOW DURING THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO IPSWICH FORD (105 COUNTY RD, IPSWICH, MA 01938 (978) 356-6850) SEVERAL TIMES, BUT A CAUSE OF FAILURE COULD NOT BE DETERMINED. WHILE DRIVING IN EXTREMELY COLD WEATHER WITH SALT ON THE ROAD, THE CONTACT ATTEMPTED TO OPERATE THE WINDSHIELD WASHER FLUID, BUT THE FLUID FAILED TO DISPENSE. AS A RESULT, THE CONTACT DROVE INTO A SNOW BANK. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED OUT OF THE SNOW BANK AND DRIVEN HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BACK TO IPSWICH FORD AND REPAIRED PER TSB 16-0082 (INOPERATIVE WINDSHIELD WASHERS-BELOW 0 DEGREES FAHRENHEIT). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11053848December 11, 2017STRUCTURE:BODY
DOORS WILL NOT LATCH CLOSED WHEN TEMPERATURES DROP BELOW FREEZING. I HAD MY VEHICLE BROUGHT INTO THE DEALER EARLIER THIS YEAR TO REPLACE THE LATCHES AND INSTALL THE DOOR GUTTER. TODAY WAS THE FIRST FROST SINCE THAT WORK WAS COMPLETED AND THE DOORS WOULD NOT CLOSE ONCE AGAIN. FORDS FIX TO THIS ISSUE DOES NOT WORK. I HAVE BEEN ASKED TO BRING MY VEHICLE IN AGAIN SO THEY CAN REPLACE THE LATCHES AGAIN. I ATTEMPTED TO CALL FORD TO LET THEM KNOW THAT THEIR FIX IS NOT A PERMANENT FIX. THIS MORNING MY DOOR FLUNG OPEN GETTING ON THE HIGHWAY. WHILE I DID NOT FALL OUT I SUSPECT IT IS ONLY A MATTER OF TIME AND FORD NEEDS TO FIND A REAL FIX TO THIS PROBLEM RATHER THAN WASTE TIME ON A SOLUTION THAT HAS PROVEN ITSELF NOT TO FIX THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11052928December 7, 2017STRUCTURE:BODY
I RECENTLY RECEIVED A RECALL 17V-652 FROM FORD FOR AN ISSUE WITH DOOR LATCHES. IN THE RECALL NOTICE THEY STATE IF YOU HAVE A PROBLEM WITH THE DOOR TO CALL THE DEALER TO HAVE IT FIXED IMMEDIATELY. MY DOOR HAS SWUNG OPEN TWICE WHILE DRIVING BOTH TIMES WITH MY SONS IN THE FRONT SEAT. MOST RECENTLY THIS MORNING. I CALLED THE DEALER NORTH COUNTRY FORD IN COON RAPIDS MN AND THEY SAID THERE IS NOTHING THEY CAN DO BECAUSE THEY DON'T HAVE THE PART TO FIX IT. I CALLED THE MANUFACTURER AND THEY SAID TO CALL THE DEALER. TRUCK IS NOT USEABLE IN THE WINTER AS IS. TOO DANGEROUS TO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11052604December 5, 2017ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WOULD LIKE TO HIGHLIGHT SAFETY CONCERN ON FORD F-150 INTAKE THROTTLE FAILURES. I BELIEVE THERE HAS BEEN A RECALL ON THIS PART FOR A DIFFERENT S/N RANGE OF FORD F-150. THIS VIN WAS NOT IN THE LIST. WHEN THIS FAILS, YOU LOSE ALL POWER AND TRUCK GOES INTO NEUTRAL. WAS TOWING LOADED TRAILER IN 4 LANES OF HIGH SPEED INTERSTATE CITY DRIVING. ALMOST WAS IN SERIOUS ACCIDENT. FORD CUSTOMER SERVICE DID NOTHING OR INDICATE THAT THEY WERE GOING TO LOOK AT S/N RANGE IMPACTED. I AM A CHIEF ENGINEER AT CATERPILLAR. I UNDERSTAND THE BUSINESS OF EFFECTIVE S/N AND WHAT IS INCLUDED IN MANDATORY RECALLS. THEIR LACK OF ACTION IS A CONCERN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11052193December 4, 2017STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEELYE FORD IN KALAMAZOO, MICHIGAN (3820 STADIUM DR 49008) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11052325December 4, 2017LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040, PHONE: (713) 766-3600) AND AUTONATION FORD KATY (20777 KATY FWY, KATY, TX 77450 (281) 305-8949) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11052417December 4, 2017STRUCTURE:BODY
WHEN OUTSIDE TEMPERATURE FALLS BELOW FREEZING TEMPERATURES THE DOOR LOCKS WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. THE BACK DOORS HAVE BEEN OPENED MANUALLY AFTER CLIMBING OVER THE CONSOLE INTO THE BACK SEAT AND USING INSIDE DOOR HANDLE BUT THEN HAVE NOT LATCHED FULLY WHEN CLOSING ALLOWING DOOR TO COME OPEN UPON DRIVING. I CLIMBED OVER THE CONSOLE TO OPEN THE BACK DOOR THIS MORNING AND IT WOULDN'T OPEN MANUALLY TRAPPING ME IN THE BACK SEAT AT BELOW FREEZING TEMPERATURE BECAUSE I COULD NOT CLIMB BACK OVER THE FRONT SEATS. THIS ISSUE WAS FIRST FILED WITH NHTSA 12/30/2016. DEALER SAID THE PROBLEM WAS FIXED IN MARCH 2017 BUT IS NOW HAPPENING AGAIN. I HAVE HAD TO TIE A ROPE FROM HANDLE TO HANDLE IN THE BACK SEAT TO KEEP THE DOORS CLOSED. CAN NOT SAFELY PUT CHILDREN IN THE BACK SEAT FOR FEAR OF THEM FALLING OUT. THIS TRUCK SHOULD BE RED FLAGGED UNTIL SAFE TO OPERATE. FORD MOTOR COMPANY HAS FAILED TO FIX THIS TSB 15-0052 AND TSB 16-0155 PROPERLY AND SAFELY. THE VEHICLE IS USUALLY PARKED IN DRIVEWAY WHEN THE DOOR LOCKS ARE FROZEN BUT HAS ONE TIME BEEN IN MOTION WITH THE BACK DOORS NOT LATCHED FULLY CAUSING THEM TO COME OPEN DRIVING AROUND CORNERS BEFORE I TIED THE DOORS TOGETHER. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0