Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10680806February 3, 2015
SEAT BELTS
MY SON WAS DRIVING OUR 2002 FORD F-150 THE FIRST TIME THE SEATBELT DISENGAGED. IT HAPPENS OFTEN. I CALLED THE LOCAL DEALERSHIP AND THEY TOLD ME THERE IS NO RECALL ON THIS SEATBELT. I HAVE LET THIS GO LONG ENOUGH. I AM CALLING FORD TO SEE WHAT THEY CAN DO ABOUT THIS POTENTIALLY DEADLY PROBLEM. I JUST HOPE THIS HELPS OTHERS THAT HAVE HAD PROBLEMS WITH THEIR F150 AS WELL. THERE IS NUMEROUS COMPLAINTS ABOUT THE SEATBELTS COMING UN- BUCKLED ON THERE OWN, WHAT HAS TO HAPPEN TO GET THIS PROBLEM FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678634January 23, 2015
ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CONTACT NOTICED SMOKE AND AN OIL ODOR EMITTING FROM THE FRONT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM THE EXHAUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10678298January 22, 2015
FUEL/PROPULSION SYSTEM
THERE'S A RECALL ALREADY FOR THE FUEL TANK STRAPS IN THE SALT BELT STATES.I LIVE ABOUT 20 MILE FROM TENN.IM SEATING AT MY JOB AND LOOKED OUT THE WINDOW AND MY FUEL TANK STRAP BROKE.THE TANK WAS ABOUT 2 INCH ABOVE THE ROAD.CALL FORD AND THEY SAID ITS NOT COVERED.IM IN THE MOUNTAINS AND WE USE ROAD SALT EVERY YEAR.WHAT MAKES TEN ANY DIFFERENT.THIS COULD HAVE BEEN BAD IT STARTED DRAGGING ON THE ROAD WHILE I WAS DRIVING.WHER THE STRAP RUST.IT CAUSED THE FUEL TANK TO RUST.NOW THE TANK IS LEAKING SAME PLACE THE STRAP RUSTED.HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676190January 17, 2015
SEAT BELTS
THE DRIVER'S SEAT BELT COMES UNBUCKLED FOR NO APPARENT REASON WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671750January 12, 2015
ELECTRICAL SYSTEM
THIS IS THE SECOND OCCURRENCE OF THIS NATURE. THE PREVIOUS HAPPENED APPROXIMATELY IN JULY OF 2014. AT THAT TIME THE DEALERSHIP SAID THAT THE KEY WAS THE PROBLEM AND I PAID FOR A NEW KEY AND EVERYTHING HAS BEEN GOOD UNTIL ~ 1/4/15. THIS TIME, THE PATS (ANTI-THEFT) SYSTEM TRIGGERED AND RENDERED THE VEHICLE USELESS. AFTER ~ 45 MINUTES IT EVENTUALLY STARTED AND I DROVE IT TO THE DEALERSHIP. IT WAS THERE FOR 2 DAYS AND THEY COULDN'T GET THE SYSTEM TO TRIGGER. THEREFORE, THEY HAD ME COME PICK UP THE VEHICLE. TWO DAYS LATER, THE VEHICLE RENDERED ITSELF USELESS AGAIN THROUGH THE PATS SYSTEM. THE VEHICLE WOULDN'T START FOR 2 DAYS AS I TRIED TO START IT PERIODICALLY AS I WAS INSTRUCTED BY THE DEALERSHIP. FINALLY IT STARTED ON THE 3RD MORNING. WHEN I ORIGINALLY TOOK THE TRUCK IN THE TWO GUYS AT THE DEALERSHIP SAID THAT THIS IS A COMMON PROBLEM IN THIS YEAR MODEL. IN FACT WHEN I TOLD HIM OF THE ISSUE I WAS HAVING, THE SERVICE MANAGER ASKED IF I HAD A 2002 F150. WE HAD A GOOD LAUGH WHEN I SAID "YES, AND THAT ISN'T A GOOD SIGN THAT YOU KNOW THAT- WITHOUT SEEING MY VEHICLE." HE EXPLAINED THAT THE TILT MECHANISM IN THE STEERING COLUMN DAMAGES THE WIRE THAT RUNS FROM THE KEY TRANSPONDER AREA TO THE SENDING UNIT THAT TELLS THE ENGINE THAT THIS IS THE CORRECT KEY. THIS WAS THE NIGHT THAT THEY KEPT THE TRUCK FOR 2 DAYS. THIS IS A SITUATION WHERE A PERFECT OPERATIONAL VEHICLE IS NOT FUNCTIONING BECAUSE OF A CHAFFED WIRE OR THE WIRE HAS BEEN PULLED FROM ITS SOLDERING POINT. I AM THE OWNER, YET I HAVE THE SAME CHANCE OF STARTING THAT TRUCK AS A CAR THIEF. IT MAKES NO SENSE. THIS DIDN'T SEEM LIKE A SAFETY ISSUE TO ME UNTIL I WAS STRANDED FOR 45 MINUTES IN A PARKING LOT AND IT WAS EXTREMELY COLD. I ENVISIONED SOMEONE TURNING THEIR CAR/TRUCK OFF FOR SOME REASON IN A PLACE WHERE THE TEMP WAS WELL BELOW FREEZING AND FREEZING TO DEATH BECAUSE THIS SYSTEM HAS BEEN TRIGGERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670381January 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED UNDER THE HOOD AND THE VEHICLE CAUGHT FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10662681December 7, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SPARK PLUG BLEW OUT OF HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655218November 15, 2014
ENGINE
2002 F150 HARLEY DAVIDSON EDITION WITH ONLY 75,000 MILES BLEW A SPARK PLUG OUT OF THE HEAD. FORD ADMITS NO CULPABILITY EVEN THOUGH THEY HAVE TSB'S. ESTIMATE TO REPAIR PLUG & CHANGE OUT OTHER 7 SPARK PLUGS WITH 8 NEW COILS WAS $2800. I COULD ALMOST PURCHASE A NEW ENGINE FOR THAT. FOUND A REPUTABLE GARAGE TO DO THE WORK FOR AROUND $900 TOTAL. UNDERSTAND THAT I SHOULD GET USED TO THIS HAPPENING UNTIL ALL 8 SPARK PLUG HOLES HAVE BEEN REPAIRED. FORD MAN FOR 35 YEARS. OWN 3 CURRENTLY. IF DEPENDABILITY IS NO LONGER A PRIORITY FOR FORD DON'T KNOW WHAT I WILL DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654330November 12, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR LIGHTS BECAME INOPERABLE. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 11V352000 (EXTERIOR LIGHTING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,505.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649448October 23, 2014
ENGINE
SPARK PLUG BLEW OUT OF #2 CYLINDER TAKING THREADS WITH IT REQUIRED SPECIAL INSERT FOR NEW PLUG COST $400 POSSIBLE FIRE HAZARD AS FUEL BLOWS INTO ENGINE COMPARTMENT AND SPARK PLUG IS STILL FIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649451October 23, 2014
ENGINE
ANOTHER SPARK PLUG BLEW OUT OF CYLINDER HEAD TAKING THREADS WITH IT. POSSIBLE FIRE HAZARD AS FUEL SPEWS INTO ENGINE COMPARTMENT WITH LIVE SPARKS CLOSE BY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649319October 22, 2014
SEAT BELTS
I ALWAYS LATCH MY SEAT BELT. I HAVE BEEN DOING THIS SINCE 1983. I NEVER DRIVE WITHOUT MY SEAT BELT LATCHED. FOR A COUPLE OF YEARS MY DRIVERS SIDE SEAT BELT HAS BEEN MYSTERIOUSLY BECOMING UNLATCHED WHILE DRIVING DOWN THE ROAD. I THOUGHT I JUST WASN'T PUSHING IT IN FAR ENOUGH SOMETHING I HAVE NEVER BEFORE HAD AN ISSUE WITH IN ANY OTHER VEHICLE. AFTER A FEW MILES OF DRIVING THE SEAT BELT BECOMES UNLATCHED. IT IS VERY NOTICEABLE BECAUSE IT MAKES AN AUDIBLE CLICK AND RECEDES BACK SLIGHTLY RELIEVING ANY TENSION APPLIED TO MY TORSO. FOR A LONG TIME I THOUGHT I WAS CRAZY AND I HAD JUST BEEN IN A HURRY OR SOMETHING. AFTER THE UNCLASPING I REINSERT IT INTO THE RECEIVER THEN I JOSTLE IT AND SEE IF IT UNCLASPING AGAIN. I HAVE NEVER BEEN ABLE TO CAUSE IT TO BECOME UNCLASPED BY JOSTLING IT AND UP TILL TODAY IT WOULD NEVER BECOME UNCLASPED AFTER RESETTING IT. IT HAPPENS AT ALL SPEEDS. THE FREQUENCY HAS INCREASED TO AN ESTIMATED 1/3 OF THE TRIPS THAT THIS HAPPENS. WELL TODAY I EXPERIENCED IT AGAIN AND REINSERTED THE SEAT BELT AND JOSTLED IT AND CONTINUED DRIVING. THIS TIME I DIDN'T GET A MILE BEFORE IT BECAME UNCLASPED AGAIN. AHA! I AM NOT CRAZY. OKAY THAT SOUNDS A LITTLE LIKE I AM BUT I ASSURE YOU I AM NOT. THIS IS A SERIOUS ISSUE AND IT HAS TAKEN ME SEVERAL YEARS TO FINELY PROVE TO MYSELF THAT THE SEAT BELT IS DEFECTIVE. SO BECAUSE THE DRIVER CAN NOT REPRODUCE THE UNCLASPING BY MANUALLY JOSTLING THE SEAT BELT WE TELL OURSELVES THAT IT MAY NOT BE THE SEAT BELT. THIS CAUSES THE DRIVER TO NOT TAKE THE REQUIRED ACTION OF HAVING THE SEAT BELT FIXED. I HAVE BEEN DRIVING WITH MY LIFE AT RISK FOR SEVERAL YEARS NOW. I CALLED THE LOCAL DEALER AND ASKED IF THEY HAVE HEARD OF THE ISSUE IN MY VEHICLE YEAR MAKE AND MODEL AND WAS TOLD THAT THEY HAVE RECEIVED NO OTHER COMPLAINTS. THIS SEAT BELT NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644146October 12, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HAVE NOTICED THAT THE TURN SIGNALS AND TAILBED BRAKE LIGHTS DO NOT WORK WHEN MOVING THE TILT WHEEL. WILL WORK WHEN STEERING WHEEL IS PLACED IN HIGHEST POSITION. HAVE SEEN RECALL ON RANGER TRUCKS FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640954October 2, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 15 MPH, THE DRIVER SIDE SEAT BELT UNLATCHED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638832September 24, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
I PARKED THE VEHICLE AND 20 MINUTES LATER DISCOVERED THE VEHICLE ON FIRE. FURTHER INVESTIGATION REVEALED THAT MASTER CYLINDER WAS TOTALLY ENGULFED IN FLAME. THE FIRE DAMAGED THE WIRE HARNESS, AIR FILTER, FUSE BOX AND COMPLETELY MELTED THE CYLINDER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10638440September 23, 2014
FUEL/PROPULSION SYSTEM, ENGINE
WHILE DRIVING MY VEHICLE UNDER VERY NORMAL CIRCUMSTANCES, TRAVELING APPROXIMATELY 30MPH, MY TRUCK BEGAN TO RUN VERY ROUGH AND THERE WERE LOUD POPPING NOISES COMING FROM THE TOP OF THE PASSENGER SIDE VALVE COVER. IT TURNED OUT TO BE A BLOWN-OUT SPARK PLUG AND COIL PACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638146September 22, 2014
SUSPENSION
I WAS DRIVING MY 2002 FORD F-150 VIN # ([XXX]) DOWN THE HIGHWAY AT 45MPH WHEN IT STARTED WHEEL HOPPING FROM THE REAR VERY BAD, THERE WAS A SCHOOL BUS STOPPED LETTING CHILDREN OFF & AS I WAS BRAKING IT WAS HOPPING & WAS A NEAR MISS, THIS WAS CLOSE. I PULLED THE TRUCK OFF THE SIDE OF THE ROAD TO INSPECT AS I AM MECHANICALLY INCLINED & RETIRED, FOR THE FIRST 10 YEARS OF MY LIFE I WORKED IN THE AUTOMOBILE FIELD BECAUSE I HAD SCHOOLING FOR IT, ANYWAY I LOOKED UNDER THE TRUCK & SPOTTED THE PROBLEM RIGHT OFF THE BAT, BOTH REAR CENTER LEAF SPRINGS ARE BROKEN BIGGER THAN CRAP. I AM 54 AND A DIE HARD FORD FAN AND HAVE BEEN SINCE THE AGE OF 16, THAT IS ALL I HAVE OWNED & I AM THINKING ABOUT SWITCHING BRANDS BECAUSE THIS IS NOT THE FIRST TIME I HAVE BEEN DISAPPOINTED WITH THIS TRUCK. I AM THE SECOND OWNER, I BOUGHT IT IN 10/2004 WITH 13,000 MILES. IT HAS NEVER HAD ANYTHING OVER 100 POUNDS HAULED IN IT AND I AM THE ONLY ONE WHO HAS DRIVEN IT SINCE I BOUGHT IT. IS THERE ANY RECALLS FOR MY TRUCK ON THIS PROBLEM? CAN FORD MOTOR COMPANY DO ANYTHING FOR ME? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633604September 16, 2014
SEAT BELTS
DRIVERS SEAT BELT DISCONNECTS ON IT'S OWN, THIS HAPPENS MULTIPLE TIMES DURING THE COURSE OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631512September 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE SPARK PLUGS DETACHED FROM THE CYLINDER HEAD AND CAUSED THE VEHICLE NOT TO PERFORM PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630914September 5, 2014
ENGINE, STEERING, SERVICE BRAKES, POWER TRAIN
ENGINE QUITS RUNNING AND WONT RESTART, SO YOU HAVE NO POWER STEERING OR BRAKES. PROBLEM INDICATORS ARE 1. ENGINE WONT RESTART/ OR QUIT RUNNING 2. ODOMETER READS ALL DASHES, NO NUMBERS,3. ANTI THEFT ACTIVATED. THIS IS CAUSED BY THE POWER WIRE IN THE FUSE BOX UNDER THE HOOD CORRODING OFF FOR THE PCM RELAY AND LEAVING THE PCM DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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