Ford F-150 Complaints (2023)

402 consumer complaints on file.

#11722078March 4, 2026
POWER TRAIN, WHEELS
Rear axle component failed on my 2023 Ford F-150 Lariat. Vehicle completely lost mobility and would not move. We were stranded on a dangerous freeway exit. A recall repair for issue was performed. A second failure of the axle was later discovered during tire service. This is a repeat failure of a major drivetrain component and raises significant safety concerns. Additionally, the first failure was very traumatic. We had just left the funeral home preparing for my 15 year old daughters funeral. The freeway exit it left us stranded at was unsafe to remain in the vehicle. In order to be safe, we had to go stand in a cemetery. Having this component fail just after a year of being fixed is a serious ongoing safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721965March 4, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2023 Ford F-150. The contact stated that while driving approximately 50 MPH and hauling a trailer, the rear brake lights failed to illuminate. There were several messages displayed related to the trailer connection and brake lights. The contact stated that while driving at an undisclosed speed, the trailer was difficult to control, and the display screen inside the vehicle was flashing off and on. The vehicle was driven back to a storage facility. While reversing and attempting to park the trailer, the message that the trailer was disconnected from the vehicle was displayed. The cause of the failure was not yet determined. The local dealer was contacted and informed that the VIN was not included in NHTSA Campaign Number: 26V104000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721926March 4, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while stopped at a red light, there was an abnormal popping sound coming from the vehicle while depressing the accelerator pedal. There was no warning light illuminated. The contact was forced to place the vehicle into 4WD which allowed the contact to drive the vehicle; however, there was an abnormal grinding and popping sound coming from the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a case number. The vehicle was not repaired. The failure mileage was 74,653.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721416March 2, 2026
UNKNOWN OR OTHER
The moonroof on our F-150 exploded going down the interstate. Nothing was hit and it sounded like a gunshot. The headliner remains intact with no damage and glass blew out at an upward angle. We submitted to Ford for a warranty claim but they denied it. Based on my research this is a known problem from Ford and they are not addressing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721317March 1, 2026
POWER TRAIN, WHEELS, SUSPENSION
The vibration occurs consistently above approximately 40 mph and becomes more pronounced at highway speeds. It is felt in: • Gas pedal • Underbody near shifter • Steering wheel • Seat Despite numerous repair attempts and replacement of major drivetrain components, the vibration has not been permanently resolved. Truck keeps throwing road force on brand new tires as well. Repairs and attempts have included: • Tire pressure corrections • Multiple tire balances and road force balancing • Replacement of all four tires • Subsequent rebalancing of the replacement tires after road force values continued to fluctuate • Additional tire replacement when road force variation repeatedly returned despite proper balancing • Replacement of both front hubs • Replacement of both front axles • Replacement of front steering knuckles • Replacement of front differential ring and pinion bearing kit • Replacement of right front axle • Replacement of transfer case • Replacement of front driveshaft • Diagnostic tire swapping from another vehicle for comparison At one point, test tires from another truck were installed to isolate the concern, which resulted in the vibration spreading further into the steering wheel and seat. The issue affects drivability and confidence in the vehicle at highway speeds. Current visit beginning January 7, 2026: Vehicle has remained at the dealership continuously with no return to me and no confirmed repair completion (now exceeding 40 consecutive days). The cumulative days out of service significantly exceed 30 days. Despite substantial drivetrain component replacement, the vibration concern persists. The persistent vibration affects normal use, drivability, and confidence in the vehicle at highway speeds. Persistent drivetrain vibration at highway speeds raises safety concerns. Repeated axle, differential, transfer case, and driveshaft replacements indicate unresolved mechanical instability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721252March 1, 2026
POWER TRAIN
Ford F-150 Rear Axle and Hub Replacement: It has been 130 days since I received Safety Recall Notice 25S82 / NHTSA Recall 25V512 from Ford stating parts were available and to contact my local dealer for repairs. I did so and they told me they do not have the parts I have followed up with them three times and I am still waiting for parts. Should these part fail on the highway it could leave me stranded or worst case scenario I could lose control and crash. I need NHTSA to put pressure on for to get this done!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720913February 27, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
The contact stated that he was a valet parking attendant. The contact stated that while parking a 2023 Ford F-150, the column shift was able to shift without pulling the handle back or depressing the brake pedal. The contact also stated that while driving at 2 MPH, the gear shifter was able to shift into reverse before stopping. There was no warning light illuminated. The contact also stated that the failure occurred when he drove a 2025 Ford F-150. The dealer was not contacted, and there was no inquiry about whether the vehicle was operating normally. The manufacturer was not notified of the issue. The failure mileage was unavailable. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720837February 26, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I’ve been advised by McGovern Ford in Massachusetts that I need ABS Module and an Electronic Brake Booster and it isn’t covered by any warranty. Yet it’s a safety hazard and the truck is only 2 1/2 years old. Why would those 2 items need to be replaced on a newer truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720673February 26, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated. The contact stated that since the purchase of the vehicle, the warning lights had been illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. On a separate occasion while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to accelerate or exceed 30 MPH. In addition, an abnormal rattling sound was coming from the bottom of the vehicle. The vehicle was taken to the dealer. The vehicle was not inspected or diagnosed; however, the contact was informed that the failure might be associated with the front differential. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720275February 24, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not available. The vehicle was taken to the dealer, and the vehicle was inspected. The contact was informed that the repair needed to be performed. The contact was informed that the parts were not yet available. The contact stated that two months later, the parts were still not available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720166February 24, 2026
FUEL/PROPULSION SYSTEM
While accelerating from a stop light, my 2023 F-150 Powerboost failed to properly accelerate and my gas pedal stopped working around 20-25 mph. I reported this to the Ford dealership immediately and drove straight to service bay. The failure repeated 3-4 more time before arriving. There was no engine light or error code so the dealership couldn't "fix anything". 16 hours later, the truck engine struggled to stay running, my gas pedal wouldn't engage again, I couldn't accelerate, and I had it towed to the dealership. I'm being told the Fuel Pump Driver Module failed and that it's not covered under the powertrain warranty - my concern is that this failed module creates a significant safety risk which leaves the vehicle inoperable while driving but Ford is treating it as a minor failure and not covering under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720040February 23, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
⸻ Highlight Summary: My 2023 Ford F-150 (VIN: [XXX] ) has intermittent rear tail lamps, brake lights, turn signals, and backup lights failure due to water intrusion. The right side has completely failed; the left side is beginning to fail, creating a serious safety hazard at night or in low visibility. Both the dealership and Ford Customer Assistance have avoided returning calls and are denying responsibility, and this is a common problem nationwide. ⸻ Complaint – 2023 Ford F-150 Rear Lighting Failure •Vehicle: 2023 Ford F-150, VIN [XXX] , ~73,000 miles •Issue: Intermittent rear tail lamps, brake lights, turn signals, and backup lights failure due to water intrusion •Right side: completely failed; left side: starting to fail •Safety Risk: Creates serious hazard at night/low visibility, increasing risk of rear-end collisions •Dealership: D-Patrick Ford Superstore, Evansville, Indiana, E. Walnut St. •Initially could not duplicate issue •Feb 7, 2026: confirmed problem, quoted ~$3,000 for repair •Truck returned “all lights working,” but right side still not functioning •Manufacturer & Dealership Response: Ford Customer Assistance and dealership are denying responsibility and avoiding calls, leaving the defect unresolved nearly a year •Nationwide Problem: Common issue reported by many F-150 owners, indicating widespread safety defect •Request: Immediate review and corrective action for this recurring and escalating safety hazard INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719704February 22, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
There is a leak somewhere in the truck. This leak is causing the carpet to retain and moisture and get caught between the floor mats causing a mildew and moisture smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719493February 20, 2026
STRUCTURE:BODY
The sunroof of my vehicle burst while I was driving on the highway. There was no warning and the vehicle was not hit by anything. The glass shattered and came into the truck cabin. Air starting getting in the vehicle as well. It was a dangerous situation as I was driving and glass was coming in. The vehicle was towed to the dealership. The dealership is refusing to repair the vehicle and they can’t confirm why the sunroof broke. The glass is caved outward. I have filed a claim with my insurance company to have the vehicle repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719390February 20, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719330February 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
On 3 separate occasions, while traveling at highway speeds on the NJ Garden State Parkway in the left lane, my truck’s service engine light soon wrench would come on out of nowhere, the throttle would cut out, and the gas pedal would go limp and unresponsive. The only way to get it operational again was to turn the truck off, let it sit for 10-15 min to drain the computers, and restart. Imagine doing 70-75 mph in the left most lane and you lose all throttle and have to get your vehicle all the way to the right shoulder without the ability to speed up to avoid being hit in the process. Now imagine that same thing happening 3 times within a month. The dealership found failed factory power train wiring and a failed gateway module. This truck’s a 2023 with 50k highway miles. Shouldn’t be failing like this. Now it’s been at the dealership for 3 weeks…..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719192February 19, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at an undisclosed speed, the vehicle made abnormal rattling sounds. The vehicle was taken to the dealer, and it was determined that the rear axle hub bolt had fractured, causing damage to the rear axle shaft; however, the parts to repair the vehicle were not yet available. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that parts were on backorder. The contact was denied the vehicle buyback. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719159February 19, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received a notification letter associated with the rear axle. The contact stated that there was an abnormal clicking sound coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the failure was associated with NHTSA Campaign 25V512000 (Power Train). Elkhorn Motors Inc Service (910 N Wisconsin St, Elkhorn, WI 53121); was contacted, and the contact was advised that the vehicle needed to be inspected. The vehicle was not diagnosed or repaired. The contact expressed concerns about the risk of a crash due to the condition. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718427February 17, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The vehicle was taken to a dealer for maintenance, and was diagnosed and determined that there was a sheared off bolt in the hub cap. The contact was advised not to drive the vehicle, and the vehicle remained at the dealer for approximately one month. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718305February 16, 2026
WHEELS
Took my truck into a Ford dealership for an oil change and they gave me a part that broke off the left rear hub. Talked to service dept they said safe to drive unless I hear knocking from the back of vehicle. Also the part to fix it is unavailable. My concern is they said it's ok to drive but the wheel could come off of the axle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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