Ford F-150 Complaints (1997)

2,758 consumer complaints on file.

#10120028May 5, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
UNDER HOOD FIRE ON A 1997 FORD F150 PICKUP. THE FIRE OCCURED ON APRIL 29, 2005 AT APPROXIMATELY 6:30AM WHEN A NEIGHBOR CAME TO OUR HOUSE TO REPORT THAT OUR TRUCK WAS ON FIRE AND THEY HAD CALLED THE FIRE DEPARTMENT. FLAMES WERE ALREADY THROUGH THE HOOD ON THE DRIVERS SIDE AND COMING OUT THE FRONT LEFT WHEEL WELL. MR. CARNES WAS ABLE TO EXTINGUISH THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED HOWEVER, THE BULK OF THE DAMAGE HAD ALREADY BEEN DONE. MR. CARNES SIMPLY PREVENTED ANY FURTHER PROPERTY DAMAGE TO ANYTHING NEARBY. OUR INSURANCE COMPANY HAS TOTALED THE VEHICLE. THEIR FIRE IINVESTIGATOR HAS DETERMINED THAT THE FIRE WAS CAUSED BY THE SPEED CONTROL DEACTIVATION SWITCH. WE CONTACTED FORD THE SAME DAY AND WERE TOLD THAT THEIR LEGAL DEPARTMENT WOULD CONTACT US IN 2 BUSINESS DAYS. TODAY IS 5/5/05 AND WE HAVE STILL NOT HEARD FROM FORD. WE DON'T KNOW WHAT ELSE TO DO FROM HERE, BUT I HOPE THAT THIS WILL PREVENT ANYONE ELSE FROM HAVE TO ENDURE THIS TRAUMA. OUR INSURANCE COMPANY WILL NOT PAY THE CLAIM UNTIL THEY HEAR FROM FORD. WE WAIT IN LIMBO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10119841May 4, 2005
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WAS NEVER NOTIFIED OF A RECALL99B29 FOR A TIMING COVER/WATER PUMP GASKET ON MY 1997 FORD F-150 [XXX]. IN NOVEMBER 2004 I WAS LOSING COOLANT AND TOOK IT TO MY LOCAL FORD DEALER AND HE GAVE ME AN EST. OF $1500.00. AT THAT TIME I COULDN'T AFFORD IT. I HAD IT REPAIRED AT A RELIABLE REPAIR SHOP FOR $800.00. I HAD JUST FOUND OUT ABOUT THE RECALL FROM A CO-WORKER WHO ALSO HAS A VEHICLE MENTIONED IN THE RECALL. I FEEL THAT SHOULD BE DUE REBURSTMENT OF THE REPAIRS FOR THAT FACT I DID NOT RECEIVE THE RE-CALL.THEIR RECORDS WILL SHOW THAT OTHER RECALLS I HAVE HAD IT IN FOR THE REPAIRS. THIS VEHICLE ONLY HAS 58,000 MILES ON IT! *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119414May 3, 2005
ENGINE AND ENGINE COOLING
1. PURCHASED FORD F-150, [XXX], WITH 4.2 L SIX AT 15,000 MILES AT SUN STATE FORD OF ORLANDO FL. 2. IN 2004, NOTICED UNEXPLAINED COOLANT LEAKS. 3. ENGINE FRONT COVER GASKET FAILED IN LINE WITH RECALL 99B29, BUT THIS INFORMATION WAS NOT KNOWN AT THAT TIME; FORD DOES NOT INCLUDE THIS TRUCK, BUILT 03/97, IN RECALL CAMPAIGN 99B29, INDICATING THE ORIGINAL RECALL HAS BEEN INADEQUATE. 4. ON 4/22/05 AT 66,713 MILES, LOWER INTAKE MANIFOLD SIDE GASKETS FAILED, ALLOWING COOLANT TO LEAK INTO A CYLINDER, LEADING TO A THROWN ROD AND ENGINE FAILURE. ISSUE IS ADDRESSED BY FORD WITH TSB ARTICLE NO. 99-20-7. 5. DEALER REFUSED TO HELP EXCEPT TO OFFER A REBUILT ENGINE FOR $4500; FORD CUSTOMER RELATIONSHIP CALL CENTER RELATED THAT THE RECALL COVERED UP TO 12/31/96, AND THIS TRUCK WAS MADE 3/97. NO OFFER OF HELP NOR APPEAL THERE, EITHER. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119517May 3, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONTACT STATES: SPARK PLUG POPPED OUT OF HEAD WHILE DRIVING, WAS GOING SLOW BUT CAUSED A JERKING OF THE VEHICLE-NO ACCIDENT. THIS WAS THE FIRST TIME THIS HAD EVER HAPPENED. NO REPAIR WORK OR REPLACEMENT OF PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118830May 2, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM
PICK UP TRUCK CAUGHT ON FIRE. THE CONSUMER BELIEVED IT WAS DUE TO ELECTRICAL PROBLEMS. THE FIRE STARTED IN ENGINE NEAR THE STEERING COLUMN. THE CONSUMER THEN STATED IT MAY HAVE BEEN DUE TO DUE A CRUISE TO CONTROL SWITCH.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115752April 28, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE PARKING LOT AT WORK. THE VEHICLE WAS PARKED APPROXIMATELY ONE HOUR AND HALF TO ONE HOUR AND FORTY-FIVE MINUTES BEFORE THE FIRE STARTED. THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. DEALER AND THE MANUFACTURER WERE NOTIFIED.*AK *BF *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115786April 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE TRUCK CAUGHT ON FIRE AND BURNED TO THE GROUND WHILE PARKED ON THE STREET. THIS OCCURRED 15 HOURS AFTER THE VEHICLE WAS SERVICED BY AN INDEPENDENT REPAIR FACILITY FOR A CRUISE CONTROL FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT COULDN'T DETERMINED THE CAUSE OF IT, JUST THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT. *AK THE VEHICLE WAS NOT RUNNING AND OR WARM WHEN THE FIRE OCCURRED. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10118527April 26, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
I PURCHASED A 1997 F150 ON FRIDAY APRIL 22, 2005. TRUCK WAS SEEMINGLY IN EXCELLENT CONDITION. I DROVE THE F150 TRUCK TO WORK AROUND 40 MILES ON TUESDAY APRIL 26, 2005, PARKED AND WENT INSIDE. ABOUT 2 HOURRS LATER I SAW SMOKE FROM THE ENGINE COMPARTMENT. WE OPENED THE HOOD, AND FOUND THAT A FIRE HAD ERUPTED ON/NEAR THE BRAKE SYSTEM/BRAKE BOOSTER. WE PUT OUT THE FIRE WITHIN ABOUT 1 MINUTE FROM SEEING THE SMOKE. THE DAMAGE WAS CONTAINED TO THE DRIVER?S SIDE ENGINE COMPARTMENT, INCLUDING; BRAKE FLUID RESERVOIR/BOOSTER, POWER DISTRIBUTION BOX/FUSE BOX, WIRING ALONG FIREWALL, HOOD AND PAINT, WINDSHIELD, WIPER MOTOR/WIPER, VENT BETWEEN HOOD AND WINDSHIELD, DASH, INNER DRIVER?S SIDE FENDER. INSURANCE COMPANY WAS NOTIFIED, OUTCOME PENDING.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10118361April 25, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
PARKED F-150 IN GARAGE. ABOUT AN HOUR LATER GOT A CALL TRUCK WAS ON FIRE. FIRE REPORT SAID UNDERHOOD FIRE. TRUCK WAS A TOTAL LOSS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10111471April 18, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE STARTED IN THE WIRING OF THE CRUISE CONTROL. *AK *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10117989April 17, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EQUIPMENT:ELECTRICAL
ON MARCH 7TH AT 3 AM IN THE MORNING MY 1997 FORD F-150 BURST INTO FLAMES WHILE IT WAS PARKED IN MY GARAGE. THE TRUCK HAD NOT BEEN DRIVEN IN 12 HOURS. I WAS AWOKEN BY TWO LOUD BOOMS AT 3 AM. I CHECKED MY HOUSE (BRAND NEW HOUSE 1.5 YEARS OLD) AND THERE WERE NO PROBLEMS NOTED. I OPENED THE DOOR LEADING FROM THE HOUSE TO THE GARAGE, THE F150 WAS TOTALLY ENGULFED IN FLAMES. MY HOUSE WAS TOTALLY DESTROYED BY THE ENSUING FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10116119April 13, 2005
ELECTRICAL SYSTEM
ON 03/09/2005 AT APPROXIMATELY 6:50 P.M. (TX TIME) MY NEIGHBOR INFORMED ME THAT MY VEHICLE WAS ON FIRE AND SHE HAD NOTIFIED THE FIRE DEPARTMENT. THE VEHICLE WAS A 1997 FORD F150 QUAD CAB (I PURCHASED THE VEHICLE ON 08/12/2001 FROM A USED CAR LOT. THE VEHICLE HAD BEEN PARK FOR ONLY ABOUT 20 MINUTES, AS I HAD JUST COME HOME FROM WORK. THE FIRE DEPARTMENT REPORTS INDICATED THAT THE FIRE STARTED IN THE ENGINE DEPARTMENT. I DID NOT HAVE ANY WARNING LIGHTS PRIOR THE THE INCIDENT; THE VEHICLE HAD BEEN OPERATING NORMALLY ALL THAT DAY. I PUT GAS IN THE VEHICLE AROUND 11 A.M. ON THIS DATE AND CHECKED THE OIL AS WELL, TIRES, ETC.; AS FAR AS I COULD TELL EVERYTHING WAS OK. ON 03/24/2005 THE NBC NEWS AIRED A STORY CONCERNING THE FORD F150, INVESTIGATING A RECALL ON THE CRUISE CONTROL EMISSION WHICH COULD RESULT IN THE VEHICLE INAVERTANTLY CATCHING ON FIRE. MY VEHICLE WAS CONSIDERED TOTALED (AND I DO HAVE PICTURES). MY CONCERN NOW IS THAT THE FINANCE COMPANY (UNITED AUTO CREDIT) IS EXPECTING TO RECEIVE CAR PAYMENTS AND ARE HARASSING ME AND MY HUSBAND DAILY. THE FORD MOTOR COMPANY WAS CALLED ON 03/10/2005, I CONTRACTED CUSTOMER ASSISTANCE AND INFORMED THEM OF THE SITUATION AS WELL, I WAS TOLD BY THE FORD COMPANY THAT THERE WERE NO RECALLS IN MY VEHICLE AT ALL (WHICH ACCORDING TO YOUR REPORTS IS NOT TRUE). *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116794April 12, 2005
WHEELS
I HAVE A 1997 F-150 IN WHICH I HAD TWO WHEELS RUST THROUGH SO THAT THE TIRES LEAKED AIR. THE OTHER TWO WHHEELS WERE EX ESSIVELY RUSTED AS WELL. THE ONLY SOLUTION WAS TO REPLACE THE 4 WHEELS. I SAW NO RECALLS, SO I SUSPECT THIS IS A REGIONAL ISSUE ( SALT IN WINTER) AS I'VE SEEN OTHER 1997 F-150S WITH SIMILAR RUSTED WHEELS. PLEASE LOOK INTO THIS. THIS SHOULD BE A MANUFACTURER RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117681April 11, 2005
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE PARKED IN THE DRIVEWAY OWNER WAS GETTING SOMETHING OUT OF THE VEHICLE AND THE TORSION BAR BROKE. OWNER CONTACTED THE DEALER, WHO REPLACED THE TORSION BAR. CURRENTLY VEHICLE WAS HAVING A VIBRATION PROBLEM, BUT THE OWNER STATED THAT THE VEHICLE NEEDED A HEAVIER SUSPENSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117647April 8, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE WAS PARKED IN THE OWNER'S DRIVEWAY ALONG WITH 2 OTHER VEHICLES WHICH WERE BURNED ALONG WITH THE F-150 WHICH WAS ENGULFED BY FIRE. VEHICLE WAS PARKED FOR OVER 5 HOURS BEFORE THE SHERIFF DEPARTMENT WAS NOTIFIED OF THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116608April 8, 2005
ENGINE AND ENGINE COOLING
WENT TO START TRUCK BEGAN KNOCKING FROM MOTOR UPON STARTING.MOTOR THROWN ROD HAD TO BE REPLACED.THIS 1997 F-150 ONLY HAD 93000 MILES NOT EVEN MECH.LIMIT WHAT A LEMON FORD BUILT HERE .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117661April 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
WHILE PARKING BRAKE WARNING LIGHT ILLUMINATED. A FIRE STARTED FROM THE FRONT LEFT TIRE. CONSUMER MANAGED TO PULL OVER, AND PUT OUT FIRE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116532April 7, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
1997 FORD F-150 WAS PARKED IN GARAGE AND CAUGHT ON FIRE IN THE ENGINE COMPARTMENT AT THE MASTER CYLINDER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10117498April 6, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE WAS PARKED FOR 2 DAYS. THE HORN STARTED BLOWING, AND CONSUMER'S WIFE LOOKED OUT THE WINDOW AND SAW FIRE COMING FROM THE CENTER OF THE HOOD. PUT WATER ON VEHICLE FROM HOSE, BUT WAS NOT ENOUGH TO STOP FIRE. CALLED 911. BY THE TIME THE FIRE COMPANY CAME VEHICLE WAS CONSUMED BY FIRE. ALSO, THE HOUSE ALMOST CAUGHT ON FIRE. CRUISE CONTROL QUIT WORKING ABOUT 1 OR 2 MONTHS BEFORE THE FIRE. THERE WERE NO OTHER PROBLEMS. CHECKED THE FUSES, AND THEY WERE FINE. ONE EVENING, BEFORE THE FIRE WOULD NOT COME OUT OF PARK. FOUND THE BRAKE LIGHT SWITCH AT THE PEDAL WAS DEFECTIVE. REPLACED THAT SWITCH. THEN, FOUND A BRAKE LIGHT BULB OUT. REPLACED THAT BULB, AND VEHICLE CAME OUT OF PARK. ABOUT A WEEK LATER THE RIGHT TURN SIGNAL BLINKED REAL FAST, AGAIN THE BULB WAS REPLACED. THIS TROUBLE WITH THE TURN SIGNAL WAS INTERMITTENT. REAR GLASS LEAKED, AND DOOR PANELS WERE CRACKED ON BOTH SIDES. GEICO INSURANCE SENT AN ADJUSTER TO TAKE PICTURES. OWNER FELT CRUISE CONTROL CAUSED THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116474April 6, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM
UNDERHOOD FIRE ON 1997 F-150 POSSIBLE CRUISE CONTROL SWITCH. VEHICLE WAS SITTING WIT THE KDY OFF AND CAUGHT FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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