Ford F-150 Complaints (2010)

843 consumer complaints on file.

#10694141March 13, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE ATTEMPTING TO START THE VEHICLE, THE REAR DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE PASSENGER SIDE FIXED SECTION SHATTERED BECAUSE OF THE FAILURE OF THE DEFROSTER. THE CONTACT HAD ALSO NOTICED THAT THE DEFROSTER WIRES WERE BURNED AND WERE HEATED, WHICH CAUSED THE GLASS TO SHATTER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC; HOWEVER, THE WINDOW WAS REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10694218March 13, 2015
VISIBILITY/WIPER
TURNED ON REAR WINDOW DEFROSTER AFTER ABOUT 5 MINUTES THERE WAS A LOUD BANG, THE REAR WINDOW ON THE PASSENGER SIDE SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693764March 12, 2015
VISIBILITY/WIPER
CRANKED TRUCK UP TO WARM UP 45 DEGREES OUTSIDE. GOT IN TRUCK AFTER TEN MINUTES OF WARM UP TIME. WENT TO SHIFT TO REVERSE AND HEARD A LOUD POP NOTICED THE PASSENGER SIDE OF THE REAR GLASS HAD SPIDERWEBED. THIS SEEMS TO BE A REAL PROBLEM WITH THESE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693112March 9, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE REAR DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,200. UPDATED 4/15/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692827March 8, 2015
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
THE TRUCK WAS PARKED IN THE DRIVEWAY WARMING UP WITH THE REAR WINDOW DEFROST ON WHEN A LOT OF SMOKE STARTED COMING OUT OF THE AREA AROUND THE REAR PASSENGER SIDE HEAD REST. I TURNED OFF THE TRUCK AND THEN THERE WAS A LOUD BANG AND THE PASSENGER SIDE REAR WINDOW PANEL HAD SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691975March 4, 2015
ENGINE
STARTED DRIVING THIS TRUCK AND EXHAUST FUMES STATED SMELLING IN THE TRUCK. CAUSING MY FAMILY TO SEEK MEDICAL ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10691984March 4, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TURNED REAR WINDOW DEFROSTER ON, 5 MINUTES LATER HEARD A LOUD POP LOOKED IN REAR VIEW MIRROR AND THE PASSENGER SIDE REAR WINDOW WAS SHATTERED. WHEN I FIRST TURNED THE DEFROSTER ON I NOTICED THAT IT DIDN'T APPEAR TO BE WORKING. NO VISIBLE LINES ACROSS THE CENTER WINDOW. I TURNED IT OFF AND BACK ON AND IT APPEARED TO BE WORKING AS I COULD SEE FAINT LINES ACROSS THE GLASS WHERE THE CONDENSATION WAS DISAPPEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691957March 3, 2015
VISIBILITY:GLASS, SIDE/REAR
I WAS ON MY WAY HOME FROM WORK. IT WAS 22 DEGREES (F) OUT..I TURNED MY REAR DEFROSTER ON, MY 2010 F-150 PLATINUM ON. DRIVING ABOUT 57 MPH AND I HEARD A LOUD BANG LIKE I WAS GETTING SHOT AT.. I LOOKED BACK TO REALIZE THAT MY REAR PASSENGER SIDE WINDOW SHATTERED..(THE PASSENGER SIDE OF THE THREE PIECE POWER REAR WINDOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691898March 3, 2015
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE PASSENGER SIDE SECTION OF THE REAR WINDOW SUDDENLY CRACKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,250. UPDATED 03/30/15*LJ THE CONSUMER STATED SAFELIGHT GLASS REPAIRED AT LEAST 100 OTHER FORD TRUCKS WITH THE SAME FAILURE. UPDATED 10/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691379March 1, 2015
ENGINE
I WAS STOPPED AT A RED LIGHT WHEN THE WARNING CHIME WENT OFF AND OIL LIGHT CAME ON.ENGINE TURNED OFF, LOST ALL POWER.WAS ABLE TO GET VEHICLE STARTED AGAIN.HAD VEHICLE TOWED TO NEAREST FORD DEALERSHIP.THEY COULD NOT FIND ANYTHING WRONG WITH VEHICLE, NO CODES.DROVE VEHICLE HOME APPROXIMATELY 14 MILES, SAME THING HAPPENED AGAIN.VEHICLE HAS STALLED FOUR TIMES IN TWO DAYS, ONCE WHEN TRYING TO MAKE A LEFT TURN.VEHICLE HAS BEEN SERVICED ONLY AT FORD DEALERSHIPS, WHAT THEY RECOMMENDED TO DO, WAS DONE.SAME SCENARIO HAPPENS, WARNING CHIME, OIL LIGHT COMES ON, TOTAL LOSS OF POWER.DEALERSHIP GAVE ME IMPRESSION THEY NEVER HEARD OF THIS PROBLEM.SEARCHING THIS ON THE INTERNET,I HAVE FOUND NUMEROUS POSTS OF THE SAME THING HAPPENING TO OTHER CUSTOMERS.BRINGING VEHICLE BACK TO DEALERSHIP, SEE WHAT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691044February 27, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND DISCOVERED THAT THE REAR PASSENGER SIDE WINDOW WAS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690254February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHEN THE REAR WINDOW HEATER WAS TURNED ON, THE WINDOW SHATTERED COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690016February 23, 2015
VISIBILITY/WIPER
TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE REAR DEFROSTER WAS TURNED ON AND IMMEDIATELY AFTER A LOUD ABNORMAL NOISE EMITTED FROM THE REAR PASSENGER SIDE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGERS SIDE WINDOW HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE REAR DEFROSTER DUE TO THE TYPE OF FACTORY GLASS IT WAS MADE OF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682433February 10, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TURNED THE REAR DEFROSTER ON THIS MORNING AND HEARD A LOUD BANG. LOOKING BACK I REALIZED THAT BACK WINDOW HAD SPIDER CRACKS ALL OVER. I DID RESEARCH TODAY AND REALIZED THAT THIS IS A RE-OCCURRING PROBLEM. THIS IS GOING TO COST $800.00 ON THURSDAY MORNING TO HAVE THE ENTIRE WINDOW REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682034February 8, 2015
EXTERIOR LIGHTING
AFTER NOTICING THE INSIDE OF MY TRUCK WINDOWS STEAMING UP, I FELT AROUND AND FOUND THE BACK SEATS AND FLOOR WERE SOAKED. IT HAD BEEN RAINING HARD FOR SEVERAL DAYS AND IT TURNED OUT THE 3RD BRAKE/CARGO LIGHT ASSEMBLY FOR THE CARGO BED WAS FULL OF WATER AND HAD ALLOWED WATER TO INSIDE OF THE CABIN.THE CEILING LINER, SEATS AND CARPET WERE SOAKED. I HAVE DUCK-TAPED IT FOR NOW, BUT WILL HAVE TO REPLACE THE ASSEMBLY. THE LIGHT BULBS HAD NEVER BEEN CHANGED. FORD IS SAYING IT'S NOT THEIR FAULT BUT WITH THE AMOUNT OF COMPLAINTS ON THE NET, IT CERTAINLY ISN'T THE CUSTOMER'S FAULT. STEP UP FORD AND DO WHAT YOU SHOULD BE DOING; MAKE A RECALL ON THIS PART AND FIX IT. WE SPEND ALOT OF MONEY FOR YOUR PRODUCT; STAND BEHIND IT. THERE WAS A TIME WHEN FORD MEANT QUALITY, BUT IT SURE SEEMS LIKE IT DOESN'T ANY MORE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681844February 6, 2015
STRUCTURE:BODY
RIGHT BACK PASSENGER DOOR HANDLE SPRING BROKE. HANDLE WILL NOT RETRACT TO NORMAL POSITION CANNOT EXIT THE VEHICLE AS HANDLE DOES NOT FUNCTION PROPERLY DUE TO THE BROKEN SPRING. BACK DOOR HANDLE HAS ONLY BEEN USED ABOUT 5 TIMES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680825February 3, 2015
VISIBILITY
WHEN DRIVING HOME I HEARD A LOUD POPPING SOUND, AS IF A ROCK HAD CHIPPED MY WINDSHIELD. I PULLED OVER AND FOUND NO DAMAGE ON THE FRONT WINDSHIELD BUT NOTICED MY REAR WINDOW HAD SHATTERED ON THE PASSENGER SIDE. NOTHING HIT THE WINDOW IT JUST SHATTERED. I TOOK IT IN TO A FORD DEALER THE NEXT DAY AND THEY TOLD ME THE REPAIR WOULD BE ROUGHLY $700. THEY DIDN'T KNOW WHAT CAUSED IT AND COULD OFFER NO EXPLANATION. LATER I LOOKED AT THE FORUMS AND FOUND THIS TO BE A COMMON ISSUE. IF THIS IS SO COMMON, WHY DOES FORD NOT COVER THE COSTS OF REPAIR? I AM HAPPY MY CHILDREN WERE NOT IN THE BACK SEAT WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678881January 26, 2015
VISIBILITY/WIPER
THE PASSENGER SIDE OF THE SLIDING REAR WINDOW SHATTERED APPROXIMATELY 2 MINUTES AFTER TURNING ON THE REAR DEFROSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679058January 26, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
AFTER TURNING ON REAR DEFROSTER ON A 15 DEGREE DAY I HEARD SOME ELECTRICAL SNAPPING AND POPPING SOUNDS. I TURNED OFF THE REAR DEFROSTER FOR A FEW MINUTES THEN BACK ON AGAIN. NOT LONG AFTER THAT I HEARD A VERY LOUD BANG WHICH WAS MY RIGHT SIDE REAR WINDOW SHATTERING. IT STAYED IN PLACE BUT WAS COMPLETELY SPIDER WEBBED WITH A FEW SMALL MISSING PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678682January 24, 2015
SEATS
DRIVER HEATED SEAT FUNCTION WAS ON WHILE DRIVING, SUDDENLY THERE WAS A VERY HOT SPOT FELT UNDER DRIVER'S LEFT LEG, THEN HEATED SEAT FUNCTION THEN WENT OFF. FURTHER ATTEMPTS TO OPERATE THE HEATED SEAT FUNCTION RESULTED IN A TEMPORARY ILLUMINATION OF THE DRIVER HEATED SEAT INDICATOR, FOLLOWED BY AN EXTINGUISHING OF SAME INDICATOR AFTER ABOUT 1 SECOND. THE VEHICLE IN QUESTION IS NO LONGER ELIGIBLE FOR COVERAGE UNDER THE 3/36,000 BUMPER TO BUMPER PORTION OF THE FORD 2010 NEW VEHICLE LIMITED WARRANTY; THEREFORE, THE VEHICLE OWNER ELECTED TO PERFORM HIS OWN INVESTIGATION INTO THE PROBLEM. THE OWNER DISMANTLED THE DRIVER SEAT AND FOUND BURNT COMPONENTS IN THE VICINITY OF A FAILED WIRE THAT WAS PART OF THE SEAT HEATER SUBSYSTEM, ALL OF THIS UNDER THE SEAT COVER IN AN AREA THAT WOULD HAVE BEEN UNDERNEATH THE LEFT LEG OF THE DRIVER. THE FAILURE WAS IDENTIFIED AS A BURNT/CHARRED WIRE THAT OPENED THE CIRCUIT OF THE HEATED SEAT FUNCTION. PHOTOS OF THE DISMANTLED SEAT SHOWING THE BURNT/CHARRED COMPONENTS ARE AVAILABLE AT: HTTP://WWW.F150FORUM.COM/F38/2010-DRIVER-BUCKET-SEAT-HEAT-REPAIR-286693/. OTHER POSTINGS AT WWW.F150FORUM.COM SUGGEST THAT THIS PROBLEM IS NOT NECESSARILY AN ISOLATED INCIDENT. THE VEHICLE OWNER SUBSEQUENTLY AFFECTED HIS OWN REPAIR TO THE HEATED SEAT SUBSYSTEM, RETURNING THE SUBSYSTEM TO FULL FUNCTIONALITY. THE VEHICLE OWNER IS CONCERNED THAT AN AS-ASSEMBLED-BY-THE-MANUFACTURER SUBSYSTEM FAILURE OF THIS TYPE HAS THE POTENTIAL TO INDUCE A CONDITION OF THERMAL RUNAWAY WHICH COULD POTENTIALLY LEAD TO A VEHICLE FIRE. THE VEHICLE OWNER HAS YET TO INFORM THE FORD MOTOR COMPANY OF THIS INCIDENT AT THE TIME OF THIS WRITING ON 24-JAN-2015. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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