Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10254892January 13, 2009
FUEL SYSTEM, OTHER
MY PROBLEM IS WITH MY FORD 2002 TRITON ENGINE, THE SPARK PLUGS BLOW OUT WHICH IS DANGEROUS BECAUSE THEY CAN CAUSE THE GAS VAPORS TO CATCH FIRE AND START SURROUNDING AREAS OF THE MOTOR , I HAVE HAD THIS HAPPEN TWICE NOW AND IT IS VERY COSTLY, THERE SHOULD BE RECALL DONE ON THIS PROBLEM, I KNOW OF SEVERAL OTHER OWNERS THAT HAVE HAD THE SAME PROBLEMS, THIS IS AN ACCIDENT WAITING TO HAPPEN, IM SURE OTHERS HAVE HAD WORSE PROBLEMS THEN MYSELF WITH THESE TYPES OF ENGINES, PLEASE HELP US BY CALLING FOR FORD TO RECALL THIS OBVIOUS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254907January 13, 2009
ENGINE AND ENGINE COOLING:ENGINE
DRIVING TO PICK UP MY SON AT SCHOOL FOR A TRIP. AS I TURNED LEFT ACROSS TRAFFIC I HEARD A LOUD POP IN MY 2002 FORD F150 AND THEN A LOUD SERIES OF LOUD POPS AS MY ENGINE CONTINUED TO RUN. I PULLED TO THE SIDE OF THE ROAD AND IMMEDIATELY NOTICED A STRONG SMELL OF GASOLINE. I MOVED THE VEHICLE TO A PARTS STORE JUST UP THE STREET AND WAS TOLD THAT MY TRITON V-8 ENGINE HAD JUST EJECTED A SPARK PLUG OUT OF THE HEAD. I HAD THE VEHICLE TOWED TO A MECHANIC WHO THEN CHARGED ME A GREAT DEAL TO REPAIR THE HEAD AND REPLACE THE SPARK PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254107January 7, 2009
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL
2002 FORD F-150 WINDSHIELD LEAKS CAUSING DAMAGE TO ELECTRICAL SYSTEM (FUSE BOX AND ELECTRICAL MODULE). MANY ISSUE HAPPENING INCLUDING WINDSHIELD WIPERS NOT WORKING AND SHORTING OUT THE AIRBAG DEACTIVATION SWITCH. WINDSHIELD REPAIR FACILITY STATES THIS WAS A KNOWN ISSUE WITH THE PRIMING OF THE WINDSHIELDS AT INSTALLATION IN MANUFACTURING. ALSO STATES IT MIGHT CAUSE A POTENTIAL FOR THE WINDSHIELD TO EJECT ITSELF DURING A ROLLOVER REDUCING STRUCTURAL INTEGRITY OF THE CAB. DEALER WHO IDENTIFIED THE PROBLEM STATED IT WAS NOT A KNOWN ISSUE BUT RESEARCH STATES OTHERWISE AS WELL AS A LETTER FROM FORD TO THE DEALERSHIPS EXPLAINING THE ISSUE - #15773. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253905January 5, 2009
ENGINE AND ENGINE COOLING:ENGINE
NORMAL DRIVING CONDITIONS ON THE FREEWAY - SPARK PLUG DISCHARGED OUT OF THE MOTOR. VEHICLE TOWED TO NEAREST AUTO REPAIR SHOP. TO REPAIR, THE HOLE FOR THE SPARK PLUG IN THE ALUMINUM HEAD WAS RETHREADED USING A STANDARD HELICOIL KIT. TWO SPARK PLUG HOLES HAVE BEEN REPLACED AT A COST OF $1100 PER HOLE FOR PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253226December 30, 2008
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F150 5.4 LITER ENGINE. TRAVELING AT APPROX 25 MPH I HEARD A LOUD POP FROM THE ENGINE COMPARTMENT AND SOMETHING HITTING THE HOOD. THE CAR STARTED TO RUN ROUGH AND GASOLINE FUMES STARTED TO FILL THE PASSENGER COMPARTMENT. I TOOK THE TRUCK TO A REPAIR GARAGE WHO INDICATED THAT A SPARK PLUG HAD BLOWN FROM THE HEAD. I WAS TOLD THIS IS A COMMON FORD PROBLEM BY THE GARAGE AND SUBSEQUENT RESEARCH ON THE INTERNET HAS VERIFIED THIS. THE HEAD WAS REMILLED AND THE PLUG AND COIL HAD TO BE REPLACED. FORD DOES ACKNOWLEDGE AN ISSUE AND HAS ISSUED A TSB HOWEVER WARRANTIES DO NOT COVER REPAIR. WITH THE PLUG BLOWN OUT OF THE HEAD GAS VAPORS WERE BEING INJECTED INTO THE ENGINE COMPARTMENT AND THE RISK OF FIRE IS PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253116December 29, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE IDLING FOR APPROXIMATELY THREE MINUTES, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252323December 20, 2008
ENGINE AND ENGINE COOLING
I EXPERIENCED A SPARK PLUG BLOW OUT ON MY WAY TO WORK. I WAS STRANDED ON A NARROW ROAD AND HAD TO CALL FOR HELP. MY DAD CALLED A TOW TRU CK AND WE HAD IT TOWED TO THE DEALER IN KAILUA KONA, HAWAII. WE SAW THAT A SPARK PLUG HAD BLOWN OUT. THE TOW TRUCK DRIVER SAID HIS TRUCK DID THE SAME THING. AT THE DEALER THEY SAID THEY DID NOT KNOW WHY IT DID THAT. AFTER GETTING IT REPAIRED FOR $600.00, MY TRUCK WOULD NOT RUN. THEY SAID, YOU NEED A NEW ENGINE AT THE TUNE OF $5,000.00. IT RAN FINE PRIOR TO THAT SPARK PLUG BLOW OUT. WITH FURTHER INVESTIGATION, AN EXPERT MECHANIC SUSPECTS THEY MISHANDELED THE INSTALLATION. THEY WANT ME TO PAY FOR THEIR MISTAKE. THIS STARTED OUT A FORD PART DEFECT, BUT IS ENDING UP A DESTROYED ENGINE. I WILL DEMAND THEY FIX IT, OR WE WILL SUE. THIS IS OUTRAGEOUS!!! FORD SHOULD NOT BE BAILED OUT. WHY CAN'T SOMEONE DO SOMETHING ABOUT THIS? JAIL, PERHAPS? I AM WITHOUT A TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252207December 18, 2008
STRUCTURE, VISIBILITY:WINDSHIELD
I HAVE A 2002 FORD F150 DURING THE LAST RAIN WE HAD WATER LEAKED IN FROM THE FRONT WINDSHIELD AND GOT INTO THE FUSE BOX AND SHORTED OUT THE BATTERY, FUSE BOX AND A MODULE TOTAL COST WAS OVER $1,000.00. INSURANCE SAID THEY COULD NOT COVER IT BECAUSE THE SERVICE MANAGER SAID THIS IS A COMMON PROBLEM WITH FORD TRUCKS SO THE ADJUSTER SAID IT SOUNDED LIKE A DEFECT AND FORD SHOULD CORRECT THE PROBLEM. I TALKED TO FORD AND THEY SAID NO RECALL HAS BEEN ISSUED AND NO REIMBURSE MENT COULD BE MADE, BUT IF THIS IS A COMMON PROBLEM WITH FORD TRUCKS WHY HASN'T A RECALL BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251216December 9, 2008
POWER TRAIN
I NOTICED A TAPPING SOUND COMING FROM MY ENGINE APPROXIMATELY 2 DAYS BEFORE I EJECTED (BLEW OUT) A SPARK PLUG WHILE CRUISING AT APPROXIMATELY 55 MPH. I CHECKED MY OIL THE DAY BEFORE THE BLOW-OUT AND THE OIL LEVEL WAS FINE. I WAS TRAVELING ON BUSINESS AT THE TIME AND FORTUNATELY I WAS ABLE TO LIMP TO A HOTEL A COUPLE OF MILES DOWN THE ROAD. I HAD MY TRUCK TOWED TO A REPAIR SHOP AND HAD TO PAY $800.00 TO HAVE THE PROBLEM REPAIRED. WHEN I ASKED THE MECHANIC WHAT CAUSED THE SPARK PLUG TO BLOW OUT, HE SIMPLY REPLIED THAT IT HAPPENS A LOT WITH "THESE FORD ENGINES". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250467December 2, 2008
VEHICLE SPEED CONTROL
INCIDENT INFORMATION DURING THE SUMMER, MY 2002 FORD F150 HAD A FACTORY RECALL FOR A CRUISE CONTROL PROBLEM. I TOOK IT TO MY DEALER, AND HAD THE RECALL REPAIR DONE. ON NOVEMBER 16, 2008 I WAS DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED. TRAFFIC SLOWED IN FRONT OF ME SO I TRIED TO DEACTIVATE THE CRUISE CONTROL. IT DID NOT DEACTIVATE WHEN I PRESSED THE BRAKE, SO I PUSHED THE OFF SWITCH. THE LIGHT INDICATING IT WAS ON WENT OUT, BUT THE CRUISE CONTROL DID NOT DEACTIVATE. I HAD TO LITERALLY STAND ON THE BRAKE PEDAL TO SLOW DOWN, (NARROWLY AVERTING A CRASH) AND STAYED ON IT UNTIL I WAS DOWN TO ABOUT 35 MPH. COMING TO A TURN-OFF, I WAS ABLE TO PULL OFF AT 35-MPH, AND TURN THE KEY OFF. UPON RESTARTING THE ENGINE, IT STILL RACED TO A HIGH RPM. I HAD TO PULL THE FUSE IN ORDER TO DRIVE HOME. I CALLED MY DEALER, AND WAS TOLD IT WOULD COST $65 TO HAVE THE PROBLEM DIAGNOSED. I REFUSED, AND CALLED FORD MOTORS. I WAS TOLD THERE THAT IF THE PROBLEM IS THE SAME AS THE RECALL, THERE WOULD BE NO CHARGE. IF IT WAS ANY OTHER PROBLEM, THERE WOULD BE A $65 CHARGE. I FEEL THAT THIS IS A RECURRENCE OF THE SAFETY PROBLEM PREVIOUSLY ENCOUNTERED AND THAT THOUSANDS COULD BE AT RISK. SIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249948November 26, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING TO PICK UP LUNCH ONE DAY FROM WORK AND WHEN I PULLED OUT INTO TRAFFIC TO HEAD BACK I HEARD A LOUD POP FOLLOWED BY A LOSS OF POWER AND A SOUND THAT MADE ME THINK THE SERPENTINE BELT BROKE. THE PLUG SHOT OUT OF THE HEAD AND BROKE A COIL PACK IN HALF. I TALKED TO THE FORD DEALER THAT I GET MY PARTS AT, AND HE TOLD ME IT HAPPENS ALOT ON 4.6 LITERS, 5.4 LITERS, AND V-10 FORD TRUCKS SO MUCH THAT THEY STAY WELL STOCKED ON THE PARTS THAT I NEEDED TO FIX WHAT FORD DOESN'T CONSIDER TO BE A PROBLEM, THE FIX IS A WELL GREASED, EXTRA LONG 14 MM TAP AND HELICOIL, RED LOCKTITE, SPARK PLUG, COIL PACK, AND ANY OTHER BITS AND PIECES THE PLUG DESTOYS ON ITS WAY OUT, FROM THE REPORTS I'M READING I GOT LUCKY THTAT IT WAS JUST MY COIL THAT TOOK THE BRUNT OF IT, I'VE TALKED TO SOME PEOPLE AROUND THE AREA AND THEY SEE ANY WHERE FROM 2 TO 4 PER WEEK, AND ON TOP OF THAT THERE WAS TWO PEOPLE AT MY WORK THAT HAVE HAD THE SAME PROBLEM. WE ONLY HAVE 18 EMPLOYEES. ONE WAS IN A 5.4 AND THE OTHER WAS A V10. THE DEALER TOLD ME THERE WAS NO RECALL ON THE PROBLEM AND THAT FORD DOESN'T RECOGNIZE IT. THE PART WILL BE REPARED AND WILL NOT BE AVALIBLE AND JUST COST ME MORE OF MY TIME AND MONEY DOING STUPID REPARES THAT ARE QUESTIONABLE AT BEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249365November 20, 2008
SUSPENSION, SUSPENSION:FRONT
SHIMMY / BAD VIBRATION AT 50+ MPH. HAS BEEN HAPPENING FOR AWHILE - GOTTEN NEW TIRES AND WHEELS, BALANCE/ROTATE, NEW BRAKES AND THEY ARE TALKING ABOUT A NEW CONTROLLER ARM OR SOMETHING...DID SOME RESEARCH AND IT SEEMS THIS IS COMMON FOR THIS TRUCK AND FORD NOT WILLING TO DO ANYTHING ABOUT IT? QUALITY ISSUES AND NO CONCERN FOR PEOPLE'S SAFETY...NICE. HAVE HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY MANY TIMES BECAUSE OF THIS - GUESS PEOPLE HAVE TO DIE IN ORDER FOR FORD TO TAKE NOTICE. SALES DOWN DUE TO CUSTOMER DISSATISFACTION AMONG OTHER THINGS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249346November 19, 2008
ENGINE AND ENGINE COOLING:ENGINE
WHILE BEING 250 MILES AWAY FROM HOME, THE SPARK PLUG BLEW OUT OF THE ENGINE OF MY 2002 F-150 TRUCK. I WAS ABLE TO BUY TOOLS AND PERFORM A TEMPORARY REPAIR IN ORDER TO GET MY TRUCK HOME. I THEN HIRED A MECHANIC TO REPAIR THE ENGINE USING A HELI-COIL. UNFORTUNATELY I DON'T TRUST THE TRUCK NOW AS I BOUGHT IT TO PULL MY CAMPER AND AM CONCERNED OVER BEING STRANDED. I WAS TOLD BY MY MECHANIC THAT IT IS A COMMON PROBLEM WITH THE 5.4 TRITON ENGINE. I AM NOT SURE WHY FORD HAS NOT PERFORMED A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247682November 4, 2008
FUEL SYSTEM, GASOLINE, EQUIPMENT
ON 11/1/08 I WAS DRIVING AND HEARD LOUD POP FROM MY ENGINE. UPON FURTHER INVESTIGATION I SAW THAT THE SPARK PLUG IN THE SEVENTH CYLINDER OF MY 2002 F150 5.4 TRITON HAD BLOWN OUT OF THE HEAD AND BROKE THE COIL. THIS WAS PRECEDED BY A TICKING NOISE THAT ALMOST SOUNDED LIKE A EXHAUST MANIFOLD LEAK. I PERSONALLY CHANGED MY PLUGS AT 100,000 MILES AND THE TRUCK CURRENTLY HAS ABOUT 125,000 MILES ON IT. WHILE ON THE INTERNET RESEARCHING THE PROBLEM I REALIZED THAT I'M NOT ALONE AND THIS IS A NATION WIDE PROBLEM WITH THE F150. AT THIS POINT MY TRUCK IS SITTING IN THE DRIVEWAY BECAUSE THE DEALERSHIP IS CHARGING AT LEAST $2000 DOLLARS TO REPLACE THE HEAD. I AM RESEARCHING A COST EFFECTIVE ALTERNATIVE TO REPLACING THE PARTS AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247697November 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
TRUCK MAINTAINED ACCORDING TO MANUFACTURER SPECS. WHILE DRIVING DAUGHTER TO SCHOOL, HEARD LOUD POP. WAS ABLE TO MAKE IT TO LOCAL REPAIR SHOP. BLOWN SPARK PLUG OUT OF #2 CYLINDER. WITH THE USE OF HELICOIL REPAIRS CAME TO APPROX. $700. LESS THAN 6 WEEKS LATER #4 CYLINDER BLEW SPARK PLUG WHILE DRIVING 65 MILES PER HOUR ON THE FREEWAY. THIS TIME (AFTER MUCH RESEARCH OF SIMILAR COMPLAINTS) INSTALLED LONGER THREAD SPARK PLUGS SUGGESTED BY FORD PARTS DEPARTMENT. THIS TIME REPAIR COSTS WERE $800.00. IF FORD HAS MADE A SPECIAL KIT AND NEW LONGER SPARK PLUGS FOR THIS "PROBLEM" ISN'T THAT A SUBTLE ADMISSION OR GUILT/RESPONSIBILITY. WHAT EVER HAPPENED TO DOING THE RIGHT THING...ADMIT YOUR MISTAKES AND TAKE CARE OF THESE REPAIRS. "BUILT FORD TOUGH" MY EYE!! MY NEXT TRUCK WILL BE A TOYOTA... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247484November 2, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY 2002 FORD F-150 WITH A 4.6 LITER V8 BLEW OUT A SPARK PLUG WHILE ACCELERATING ON A HIGHWAY ENTRANCE RAMP. THE SPARKPLUG THAT BLEW OUT WAS THE 3RD FROM THE FRONT ON THE PASSENGER SIDE. THE THREADS FOR THE SPARK PLUG IN THAT CYLINDER ARE NOW RUINED AS WELL AS THE COIL FOR THAT PLUG. TO REPAIR THIS PROBLEM I WILL PROBABLY END UP BUYING A $250 KIT TO RE-TAP THE HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245862October 18, 2008
ENGINE AND ENGINE COOLING
TWICE WITHIN ONE YEAR, ON TWO DIFFERENT OCCASION, MY 2002 F150 FORD TRUCK HAS EJECTED A SPARK PLUG. THERE WAS NO INDICATION THAT THERE WAS AN ISSUE LEADING UP TO THE EVENT OCCURRING. BOTH TIMES I HAD MY TRUCK TOWED TO MY LOCAL FORD DEALERSHIP AND REPAIRED. THE REPAIR BOTH TIMES CONSISTED OF THE INSTILLATION OF A HELI COIL AND THE BILL WAS AROUND $700.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245502October 15, 2008
ENGINE AND ENGINE COOLING
PURCHASED USED 2002 F-150 LARIAT WITH 80K MILES IN 4/08. SEPT 9TH THE SPARK PLUG #6 BLEW OUT OF ENGINE. NOT COVERED UNDER WARRANTY. HAD TO TAP AND PLACED HELICOIL TO FIX. OCT 10TH THE SPARK PLUG #8 BLEW OUT OF ENGINE. CURRENT MILEAGE IS 90K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244704October 8, 2008
STRUCTURE
I HAVE A 2002 F150 HARLEY DAVIDSON F150 KINGCAB TRUCK, BLACK IN COLOR AND THE PAINT ON THE HOOD IS CRACKING SOMETHING TERRIBLE. I HAVE TAKEN IT TO THE LOCAL FORD DEALERSHIP HERE IN PENSACOLA AND THE SERVICE MANAGER TOLD ME THAT IT IS A DEFECT IN THE PAINT PROCESS BUT THERE IS NO RECALL FOR THIS. THEY QUOTED ME OVER $500.00 TO REPAINT JUST THE HOOD AND ANOTHER BODY SHOP QUOTED ME THE SAME BECAUSE IT HAS TO BE COMPLETELY STRIPPED AND REPAINTED. I HAVE NOTICED THAT SEVERAL OTHER FORD HD TRUCKS ARE DOING THE SAME THING ALSO ON OTHER BODY PART TO. I'M AFRAID THAT THIS MIGHT GET WORSE AND POSSIBLY START ON THE FENDERS. IS THERE EVER GOING TO BE A RECALL ON THE PAINT ON THESE TRUCKS OR DOES EVERYONE DRIVE AROUND PROUDLY IN A BEAUTIFUL TRUCK WITH CRACKING PAINT DISPLAYING THE FORD EMBLEM WITH THE HARLEY DAVIDSON REPUTATION NEXT TO IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244292October 3, 2008
ENGINE AND ENGINE COOLING
SPARK PLUG BLOW OUT IN 2002 FORD F150. SPARK PLUGS BLOW OUT AND FUEL VAPOR SEEPS OUT. NO FIRE ON MY CAR, BUT VERY WELL COULD BE. KNOWN PROBLEM FORD REFUSES TO RECALL. JACK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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