Ford F-150 Complaints (2009)

324 consumer complaints on file.

#10436805November 22, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FAN BLOWER SPEED CONTROL STUCK ON HIGH ONLY AND WAS REPLACED 09/2011. THE VEHICLE KEPT STALLING OUT UPON DECELERATION GOING DOWN THE ROAD. WITH LOSS OF POWER STEERING AND POWER BRAKES WHEN THIS HAPPENS. COULD BE GOING 30 MPH OR 60 MPH. WHEN GET MOTOR IS STARTED AGAIN IT USUALLY RUNS ROUGH. THE LEFT OXYGEN SENSOR CODE WAS ON SO THIS WAS REPLACED. 11/2011 THE FUEL GAUGE ALSO STOPPED READING FUEL IN THE TANK WHEN THIS HAPPENS. REPLACED FUEL PUMP IN TANK, FUEL FILTER, FUEL POWER MODULE, ALL WAS FINE FOR THREE WEEKS. TRUCK DIES 8 TIMES TODAY AND ALL THE SAME PROBLEMS ARE BACK. ENGINE LIGHT ON, FUEL GAUGE STOPPED WORKING, TRUCK RUNS ROUGH FOR AWHILE WHEN RESTARTED THEN CLEARS UP. ENGINE LIGHT NOW STAYS ON AND FUEL GAUGE WILL READ 1/2 TANK WHEN IT IS FULL. 36 GAL TANK. 11/22/2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436538November 21, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL DROPPED TO THE FLOOR BOARD ABNORMALLY. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND SHUT THE ENGINE OFF. AFTER RESTARTING, THE ENGINE EXHIBITED AN EXTREME INCREASE IN RPMS. THE CONTACT SHUT THE ENGINE BACK OFF AND HEARD A POPPING SOUND FROM THE ACCELERATOR PEDAL. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE FLOOR MAT MAY HAVE BECOME STUCK TO THE ACCELERATOR PEDAL. THE CONTACT BELIEVED THAT THE FAILURE WAS NOT RELATED TO THE FLOOR MAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434848November 8, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE ABS SENSOR WIRES. THE ABS WIRES WERE NOT COVERED AND CAUSED ONE OF THE WIRES TO FAIL. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE DAMAGED ABS WIRE. THE FAILURE MILEAGE WAS 22,500 AND THE CURRENT MILEAGE WAS 23,800. UPDATED 11/29/11 *CN THE CONSUMER STATED THE ABS LIGHT ILLUMINATED WHILE LEAKING THE PARKING LOT. THE SENSOR WIRE WAS DAMAGED. UPDATED 12/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430548October 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT THE TRANSMISSION EXHIBITED A DELAY IN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE TRANSMISSION CALIBRATED, BUT THE REPAIR ONLY LASTED FOUR TO FIVE DAYS BEFORE THE FAILURE RECURRED. THE DEALER THEN TOLD THE CONTACT THAT THE VEHICLE WAS DESIGNED TO SHIFT IN THE MANNER THAT IS WAS AND THAT THERE WAS NOTHING THAT COULD BE DONE TO CORRECT THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS A SAFETY ISSUE BECAUSE THERE WAS A DELAY IN ACCELERATION GOING FROM SECOND TO THIRD GEARS. THE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 24,152. UPDATED 11/18/11*LJ THE CONSUMER ALSO STATED THERE WAS A DELAY GOING FROM FIRST TO SECOND GEAR. THE DEALER REPROGRAMMED THE TCM/PCM AND RESET THE ADAPTIVE SHIFT STRATEGIES. UPDATED 03/05/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418114August 9, 2011
EQUIPMENT
I WAS ON THE INTERSTATE 30 EAST BOUND JUST EAST OF DOWNTOWN FORT WORTH TRAVELING AT 55 MPH IN MY 2009 F 150. I BEGAN ACCELERATING TO OVERTAKE A SLOWER VEHICLE. THE THROTTLE STUCK AT WHAT SEEM TO BE A WIDE OPEN POSITION, I HAD PASSED THE CAR AND LET OFF THE GAS AND PRESSED THE BRAKE 3 TIMES BEFORE FOR THE TRUCK STOPPED ACCELERATING AND I HAD REACHED A SPEED OF 95 MPH BEFORE I WAS ABLE TO GET THE TRUCK BACK UNDER CONTROL. IT SEEMED LIKE THE THROTTLE WAS STUCK FOR AROUND 10 SECONDS, WHICH WAS A VERY SCARY 10 SECONDS. I JUST FINISHED READING A FEW FORUMS WHERE THE DEALERSHIP SAID IT WAS THE RUBBER FLOOR MATS THAT CAUSED THE PROBLEM. WELL I HAVE NOT PUT FLOOR MATS IN MY TRUCK SO THAT WAS DEFIANTLY NOT THE CAUSE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414952July 25, 2011
POWER TRAIN
I PURCHASED A FORD F150 CREW CAB 4X4 BRAND NEW IN 2009. AT 35000 KMS (+/-), 55000 KMS (+/-) AND NOW 90000 KMS, THE "CLUTCH PACKS" HAD TO BE REPLACED. WHEN PULLING A TRAILER OR BOAT AND THE DRIVE TRAIN GETS HOT, THE DRIVE TRAIN GRINDS AND SHAKES BADLY. I SPOKE TO SERVICE AT DEALERSHIP & WAS TOLD THIS IS A COMMON OCCURRENCE AND SEVERAL OTHER OWNERS FROM THAT DEALERSHIP ALONE HAVE HAD THE SAME COMPLAINT. I AM WORRIED THAT WHEN DRIVING AT FREEWAY SPEEDS WITH A TRAILER ATTACHED THAT SOMETHING IS GOING TO LET GO AND CAUSE A SERIOUS ACCIDENT. SOMETHING SHOULD BE DONE AT FORD TO FIX THIS MANUFACTURING DEFECT BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414985July 25, 2011
FUEL SYSTEM, GASOLINE
**CATASTROPHIC FUEL TANK FAILURE** TWO DAYS AGO MY 2009 F150 DIED IN MY DRIVEWAY, IT ACTED AS IF OUT OF FUEL EVEN THOUGH THE GAGE READ OVER HALF A TANK. I HAD IT TOWED TO A FORD DEALER AND WAS INITIALLY INFORMED THAT THE TRUCK WAS OUT OF GAS AND THE FUEL GAGE WASN'T WORKING. A NEW UNIT WAS ORDERED AND ONCE THE TANK WAS REMOVED FROM THE TRUCK IT WAS DISCOVERED THAT THE ISSUE WAS EXCEEDINGLY MORE SEVERE. THE MECHANIC AND A FORD ENGINEER CONCLUDED THAT THE CHARCOAL PURGE VALVE FAILED AND THE FUEL PUMP CREATED SUCH A STRONG VACUUM THAT THE FUEL TANK COLLAPSED ON ITSELF AND CRUSHED THE FUEL PUMP.ALTHOUGH THE TRUCK HAS ONLY 15,000 MILES IT IS NOT A WARRANTY REPAIR DUE TO A SALVAGE TITLE ON THE VEHICLE. AFTER THE INSPECTION IT WAS CONCLUDED THAT THE FUEL TANK UNIT WAS NOT DAMAGE OR EFFECTED BY ANY INCIDENT AND WAS IN STANDARD OPERATING CONDITION WHEN THE EVENT OCCURRED.I ALSO UNDERSTAND THAT SINCE THIS IS NOT A WARRANTY REPAIR, FORD WILL NOT BE COLLECTING THE PARTS FOR FURTHER EVALUATION. I BELIEVE THIS TO BE A MISTAKE! I HAVE ASKED TO KEEP THESE PARTS AND WILL PROVIDE THEM TO FORD IF NEED BE. AS AN ENGINEER I BELIEVE THIS TO BE A DESIGN FLAW THAT COULD PRESENT A SEVERE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410341July 3, 2011
VISIBILITY
2009 F150 SUPERCREW XLT. THE DASH REFLECTS ONTO THE WINDSHIELD CAUSING VISIBILITY PROBLEMS. IT IS LIKE A HEADSUP IN A FIGHTER AIRCRAFT. LAYING A BLACK PIECE OF FELT CLOTH STOPS THE PROBLEM, BUT THE CLOTH CAUSES A PROBLEM SLIDING OFF. THE DASH MATERIAL IS TOO REFLECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409511June 22, 2011
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE TRUCK, DEPRESSED BRAKE PEDAL TO SLOW DOWN. BRAKE PEDAL WENT COMPLETELY TO THE FLOOR CAUSING THE TRUCK TO RUN INTO THE CURB. THE PEDAL BECAME FIRMER AGAIN BUT LATER THE PEDAL WENT TO THE FLOOR AGAIN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10407581June 20, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2009 FORD F150. THE CONTACT STATED THAT THE REAR BUMPER WAS CRASHED INTO TWICE AT LOW SPEEDS AND TOTALLY DETACHED FROM THE VEHICLE STRUCTURE. THE CONTACT BELIEVED THAT THE BUMPER WAS MANUFACTURER OF DEFECTIVE MATERIAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10406135June 13, 2011
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
VEHICLE HAS STALLED/SHUT DOWN ON THREE SEPARATE OCCASIONS DURING OPERATION. THE FIRST TWO TIMES THE VEHICLE SHUT OFF WHILE STOPPING AT A TRAFFIC LIGHT. DURING THE LATEST OCCURRENCE THE VEHICLE SHUT OFF WHILE NAVIGATING A LEFT TURN THROUGH AN INTERSECTION. THE STALL RESULTED IN A POWER STEERING AND BRAKES FAILURE. I WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT BECAUSE THERE WAS NO TRAFFIC. THE LATEST INCIDENT OCCURRED ON 05/23/2011. THE VEHICLE HAS BEEN TAKEN TO THE LOCAL FORD SERVICE DEPARTMENT BUT THEY CANNOT RECREATED THE PROBLEM AND THEREFORE HAVE NO SOLUTION. I HAVE ALSO NOTIFIED FORD CUSTOMER SERVICE OF THE PROBLEM. THERE HAVE BEEN SIX OTHER QUALITY ISSUES WITH THIS VEHICLE. FORD CUSTOMER SERVICE INSTRUCTED ME TO CONTINUE DRIVING THE VEHICLE AND REPORT THE INCIDENT TO THE SERVICE DEPARTMENT WHEN IT HAPPENS AGAIN. HOPEFULLY THE NEXT TIME IT HAPPENS IT WILL NOT RESULT IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406471June 9, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I EXPERIENCED UNINTENDED ACCELERATION WHILE BACKING UP. I HAD JUST STARTED THE ENGINE AND PLACED IT IN REVERSE AND THEN TAPPED THE ACCELERATOR LIGHTLY TO START MOVING. THE VEHICLE THEN STARTED TO ACCELERATE RAPIDLY BACKWARDS. LUCKILY MY FOOT WAS OFF THE ACCELERATOR FOR I WAS IN A SCHOOL PARKING LOT AND ON A SLIGHT INCLINE SO I WAS RIDING THE BRAKE LIGHTLY. I HAD MY RIGHT FOOT FULLY ON THE BRAKE PEDAL AND COULD BARELY KEEP IT SLOWED. I PLACED THE ENGINE IN NEUTRAL AND THE TACH SHOWED A STEADY 4000 RPM, AGAIN MY FOOT WAS STILL OFF THE ACCELERATOR. I THEN TURNED OFF THE ENGINE AND RESTARTED AND ALL SEEM NORMAL. I TOOK IT TO THE DEALER AND THEY COULD NOT DUPLICATE OR SHOW ANY COMPUTER CODE ERRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405399June 7, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THERE THE BACK LIGHTING OF THE INSTRUMENT PANEL COULD NOT BE MANUALLY ADJUSTED. AS A RESULT, THE CONTACT WOULD HAVE DIFFICULTY READING THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399308May 6, 2011
VEHICLE SPEED CONTROL
WHILE DRIVING 65 MPH THE TRUCK ACCELERATED TO 95. I TURNED OFF THE CRUISE CONTROL, THINKING IT COULD BE STUCK, EVEN THOUGH I WAS NOT USING IT AT THE TIME, BRAKED AS HARD AS I COULD AND GOT THE TRUCK TO SLOW DOWN AND GOT OFF THE INTERSTATE TO A SIDE ROAD AND FINALLY GOT IT STOPPED. I TURNED IT OFF AND RESTARTED THE TRUCK. IT IMMEDIATELY RAN UP TO 5K RMP. I SHUT IT BACK DOWN AND CALLED A FRIENDS WHO IS A MECHANIC. HE TOLD ME TO DISCONNECT THE NEGATIVE SIDE OF THE BATTERY AND LET IT SIT A FEW MINUTES. DID THIS AND IT RESTARTED AND I GOT IT HOME. HAD IT TOWED TO THE FORD DEALER SINCE IT IS STILL UNDER WARRANTY. THE FORD DEALER'S SERVICE DEPARTMENT CANNOT DUPLICATE THE PROBLEM; STATES THAT 4 PEOPLE HAVE DRIVEN IT; THEY LET IT RUN FOR TWO HOURS AND ALL DIAGNOSTICS TESTS INDICATE ALL IS WELL. EVIDENTLY THERE IS AN ISSUE SOMEWHERE. I JUST PRAY I DON'T KILL SOMEBODY OR MYSELF NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397388April 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THE TRANSMISSION HAD BEEN EXHIBITING PROBLEMS SINCE THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT HE WAS TAKING THE VEHICLE TO THE DEALER FOR THE FORTH TIME FOR TRANSMISSION FAILURES. THE DEALER ADVISED THAT THE MANUFACTURER WAS USING A DIFFERENT TYPE OF TRANSMISSION FOR HIS PARTICULAR YEAR, MAKE AND MODEL VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION FLUID WAS LEAKING ABNORMALLY, THE INTERNAL WIRING HARNESS WAS REPLACED AS WELL AS THE AUTOMATIC TRANSMISSION GASKET. THE VEHICLE WAS SHIFTING EXTREMELY HARD AND EXHIBITING A LOUD BANG SOUND WHEN SHIFTING BETWEEN ANY GEAR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 40,337 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 05/24/11*LJ UPDATED 2/8/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396019April 15, 2011
WHEELS
WHILE DRIVING 2009 FORD F150 AT FREEWAY SPEED THE FRONT RIGHT WHEEL SEPARATED. WHEN THE WHEEL SEPARATED IT MADE HEAVY CONTACT WITH THE BRAKE CALIPER AND SOME CONTACT WITH THE UPPER A-ARM OF THE SUSPENSION CAUSING VEHICLE TO MOMENTARILY LOOSE CONTROL, CROSSING LANES OF TRAFFIC. FORTUNATELY THE ROADS WERE RELATIVELY UNOCCUPIED AND THERE WAS NO COLLISION. THE WHEEL HAD NO PREVIOUS DAMAGE AND HAD NOT BEEN INVOLVED IN ANY PREVIOUS ACCIDENTS. THE TIRE MOUNTED ON THE WHEEL HAD APROX 800 MILES OF USE. FORD CURRENTLY HAS THE WHEEL AND WILL BE INSPECTING THE VEHICLE IN THE NEXT FEW DAYS. I ASSUME THAT REPLACEMENT OF THE WHEEL, TIRE, BRAKE CALIPER ANT PMS SENSOR WILL BE NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386540March 5, 2011
FUEL SYSTEM, GASOLINE
MY 2009 FORD F150 SUFFERS ENGINE STALL WHEN STOPPING IN TRAFFIC. THERE ARE NO DIAGNOSTIC INDICATIONS (ENGINE LIGHT, CODES STORED). IT HAS A "LIFETIME" FUEL FILTER, SO IT CANNOT BE CHANGED. WHEN THE ENGINE STALLS, POWER STEERING AND POWER BRAKES ARE LOST, RESULTING IN POSSIBILITY OF ROLLING INTO ONCOMING TRAFFIC. I HAVE SUFFERED 3 NEAR MISSES IN THE PAST 3 DAYS. FORD WILL NOT ACCOMMODATE MY SCHEDULE FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386567March 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
EXPERIENCED MULTIPLE TRANSMISSION FAILURES AT LOW MILES (9,000, THEN 15,000, THEN 17,000). THE FORD DEALER WOULD NOT REPLACE TRANSMISSION UNTIL THE 3RD FAILURE OCCURRED. THE FIRST TWO TIMES, THE TRANSMISSION WAS BURNED OUT AND THEY REPLACED THE BAD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384485February 25, 2011
SERVICE BRAKES, HYDRAULIC
DEEP GROOVES IN FRONT BRAKE ROTORS AFTER ONLY 2800 MILES . FORD REPLACED LEFT CALIP TURNED ROTORS ; DIDN'T REPLACE PADS. AFTER 5800 MI ROTORS AGAIN HAD DEEP GROOVES IN ROTORS. FORD HAS HAD TRUCK FOR 5 DAYS; UNABLE TO GET ROTORS IS THE EXCUSE. I DON'T KNOW WHAT IS HAPPENING. I HOPE THEY REPLACE BOTH ROTORS ,PAD AND THE RIGHT CALIP. ROTOR S MAY NEED TO BE THE VENTILATED TYPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382814February 15, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2009 FORD F150. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE PASSENGERS SIDE FRONT HEADLIGHT WAS NOT WORKING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE TECHNICIANS REPLACED THE SMART JUNCTION BOX. THE CONTACT STATED THAT THE SMART BOX NEEDED TO BE REPROGRAMMED BECAUSE IT DID NOT CONTAIN ALL OF THE FEATURES THAT WERE INCLUDED PRIOR TO THE REPAIR. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER. THE APPROXIMATE FAILURE WAS 20,000. UPDATED 3/25/11 *CN UPDATED 04/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150