Ford F-150 Complaints (2024)

263 consumer complaints on file.

#11683441August 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V198000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The local dealer and Purvis Ford Inc (11335 Patriot Hwy, Fredericksburg, VA 22408); were contacted, and an appointment was scheduled for the recall repair. However, upon taking the vehicle to the dealers, the contact was informed that the part do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682978August 25, 2025
ELECTRICAL SYSTEM
The contact owned a 2024 Ford F-150 Lightning BEV. The contact stated that while the vehicle was parked and unoccupied, it caught on fire. The contact stated that the Police knocked on the door and informed the contact that fire was shooting out of the vehicle. The fire department arrived and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. In addition, the vehicle was parked in a secluded area of the tow yard. The contact stated that the Fire Department, Police, and Insurance Agent unofficially referred to the failure as electrical or battery-related. The manufacturer was made aware of the failure. The failure mileage was 5,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11682001August 20, 2025
VISIBILITY/WIPER
Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it must’ve been a rock or damage to it since glass doesn’t randomly shatter but there wasn’t any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties. Dealer initially said warranty only covers defects, not glass. Coincidentally, there was a recall notice for area near sunroof but Ford/Dealer say it has no correlation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681988August 20, 2025
POWER TRAIN
Shifter stuck in drive and had to get it towed to dealership. Should be recalled by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681963August 20, 2025
POWER TRAIN
The contact owns a 2024 Ford F-150. The contact stated that upon starting the vehicle, the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the gear shifter was faulty and needed to be replaced. The contact was informed that the parts were on back order and that a notification would be sent when the parts arrived for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681833August 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11681685August 19, 2025
EXTERIOR LIGHTING
The contact owns a 2024 Ford F-150. The contact stated that while driving at various speeds, the blind spot detector alert system stopped functioning on the driver's and passenger’s side. The contact stated that the vehicle was taken to a dealer who advised that there was water inside the rear driver's side taillight through a hairline fracture and was causing the short circuit of the feature. The contact stated that there were two cracks, and one crack was showing on the surface of the taillight assembly, and the other crack was forming on the inside of the assembly. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681056August 16, 2025
ELECTRICAL SYSTEM, ENGINE
Well I went to put my truck in reverse and turn the wheel it shuddered and quit and restarted. This morning I was sitting wnd everything flashed and went off and then come back on. Popped ip service advancetrak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680348August 13, 2025
UNKNOWN OR OTHER
I was on the on-ramp and accelerated to get to freeway speed nothing crazy. The truck took off even with my foot off the pedal. I braked hard to avoid rear ending the vehicle in front.. Started slowing down took my foot off the brake and it did it again... braked hard again, hit the hard shoulder then it went back to normal. Lucky it was a 5 lane freeway...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680067August 12, 2025
EXTERIOR LIGHTING
Condensation in 2024 Ford Lightning Tailgate light bar consistent with 2022 and 2023 model recall. For Reference - The Ford F-150 Lightning recall related to the rear light bar is 23S30, which is also NHTSA Recall No. 23V-418.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679264August 8, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
[XXX]- Vehicle did not start, instrument cluster blacked out, infotainment screen blacked out. disconnected/reconnected battery myself everything worked. [XXX]- Instrument cluster blacked out, disconnected/reconnected battery myself, everything worked, dealership still towed vehicle in to diagnose. Same day dealership said the battery was "a little low" so they put a small charge on it and everything checked out fine. They said when I disconnect/reconnect the battery the codes are reset. So i should hope that the issue does not happen again but if it does, don't disconnect/reconnect the battery. [XXX]- Instrument cluster blacked out, drove straight to dealership where the service writer witnessed the issue and started a service file. Codes were pulled and in just the four days since it was last in the dealership there were multiple codes recorded (appx 40 over the four days). Diagnosis was a bad instrument cluster/computer module that is attached. It was replaced and vehicle returned 04 August 2025. [XXX]- Instrument cluster blacked out, drove straight to the dealership, where Service Writer, Service Manager, and Parts Manager all witnessed the same issue. Started another service file. As of the writing of this information, 08 August 2025, the vehicle is still in the shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678949August 7, 2025
UNKNOWN OR OTHER
I was driving into a parking space and my 2024 Ford F-150 Lightning had a sudden unintended acceleration, which caused vehicle to crash into the concrete block wall in front of the parking space.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11678554August 5, 2025
UNKNOWN OR OTHER
While driving there was a loud "boom" noise and the panoramic sunroof rear glass panel exploded. I was not driving under any overpasses, and no objects were kicked up on the roadway in front of me. Pieces of shattered glass fell down onto my two small children in the backseat who thankfully were not cut by the glass. Center section of the glass was blown out, and the surrounding glass was pushed outward indicating that the glass blew out from inside outward. After pulling over I observed two cracks running the length of each side of the glass near the edges, indicating possible stress cracks from expansion of the glass inside of the frame. This is a known issue by Ford Motor Company, with a current class action lawsuit regarding various Ford vehicles. The truck was taken to a dealership who denied a warranty claim, even given the circumstances regarding the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678330August 4, 2025
ENGINE
The 2024 F150 3.5 Ecoboost engine in my truck will surge when accelerating after a cold start. The issue always happens when you first get going and it goes away after the truck has driven off. It feels as if it is starving of fuel and has never thrown a code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678329August 4, 2025
POWER TRAIN
The 2024 F150 10R80 transmission in my truck has an issue where on cold starts it will hesitate and then clunk going into 5th gear. You can avoid this by shifting into reverse first and then shift into drive. This does not throw a code and seems to go away after the transmission warms up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677496July 31, 2025
POWER TRAIN
• Shifter will not shift out of park/into P • Shifter will not shift out of gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677211July 30, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehicle safety behavior Avoidable mechanical damage, particularly for owners following the vehicle’s built-in guidance Ford’s TSB instructs dealers to reprogram several modules, including the IPC, APIM, BCM, GWM, and TCU, but only if a customer complains. There is no recall, no public campaign, and no direct owner communication. This leaves potentially thousands of vehicles on the road with faulty maintenance guidance—and owners unaware of it. Why This Warrants Recall Action: This is not a cosmetic or comfort issue. It is a misrepresentation of core engine health diagnostics that, if followed blindly (as owners are instructed to), could cause premature engine wear or failure. The behavior directly undermines the purpose of onboard diagnostics and scheduled maintenance. I urge the NHTSA to investigate TSB 25-2331 and consider elevating this matter to a formal safety recall, or at minimum, compel Ford to issue a customer service campaign notifying all potentially affected owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677314July 30, 2025
ENGINE, ELECTRICAL SYSTEM
WONT SHIFT TO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676948July 29, 2025
ELECTRICAL SYSTEM
Truck console shifter lever was shifted in Neutral. The automatic return to park feature was engaged by opening the driver door while the vehicle was stopped. The dash indicates the vehicle was in park but the shifter was stuck in the Neutral position. A tow truck was necessary because the shift lever would not return to the park position, and control of the shift lever is necessary in order to use the neutral over ride feature of the truck. Making it difficult for a tow truck to load the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673949July 16, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle has been in the shop two times due to rodents eating the wiring. Wiring insulation is derived from a plant (soy) based oil, which rodents eat. The truck could have had wiring eaten in any number of areas leading to loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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