Ford Expedition Complaints (2007)

215 consumer complaints on file.

#10370804December 15, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING 50 MPH HE VEERED OFF THE ROAD, CRASHED INTO A COUPLE TREES AND A MAIL BOX BEFORE HE CAME TO A STOP. THE AIR BAGS DID NOT DEPLOY. THE ENTIRE FRONT END WAS SEVERELY DAMAGED. HE SUSTAINED INJURIES TO HIS BACK AND KNEES. HE WAS NOT TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 61,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10369723December 9, 2010
EQUIPMENT
2007 FORD EXPEDITION EL FRONT DRIVER AND FRONT PASSENGER WINDOW REGULATORS BROKE AT THE SAME TIME. THE SUV IS ONLY THREE YEARS OLD. AFTER RESEARCHING PROBLEM ONLINE THIS SEEMS TO BE A RECURRING PROBLEM WITH MANY CONSUMERS DRIVING FORDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367253November 23, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. THE TECHNICIAN STARTED THE IGNITION, AND WHEN THE BRAKE WAS ENGAGED THERE WAS A SUDDEN UNINTENDED ACCELERATION WHICH CAUSED THE VEHICLE TO CRASH INTO ONE PARKED UNOCCUPIED VEHICLE, AND FOUR PARKED VEHICLES WITH OCCUPANTS. THE DRIVER IN ONE OF THE PARKED VEHICLES SUSTAINED AN INJURY TO THE NECK. A POLICE REPORT WAS FILED. THE CONTACTS VEHICLE SUSTAINED SEVERE DAMAGE AND WAS TOWED TO A COLLISION CENTER. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10365512November 12, 2010
VISIBILITY, STRUCTURE
WE WERE LOADING UP OUR 2007 FORD EXPEDITION TO GO OUT. THE VEHICLE HAD JUST BEEN STARTED TO WARM UP, WHEN I SHUT THE REAR HATCH, THE GLASS SHATTERED CAUSING A HUGE MESS ALLOVER THE REAR OF THE TRUCK. THE 2 CONTACTS WERE DANGLING FROM THE TRUCK, BUT THE GLASS WAS COMPLETELY SHATTERED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368965October 29, 2010
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
LEAVING MY NEIGHBORHOOD GOING 20-25 MPH. PAVEMENT WAS DRY. SLIGHT DOWNHILL INCLINE. PUT MY FOOT ON THE BRAKE. BRAKE STARTED PULSATING RAPIDLY. BRAKE WAS RESISTING ME PRESSING IT BY PUSHING MY FOOT BACK UP WITH PULSATING ACTION. TRUCK WOULD NOT STOP. COULD HAVE REAR ENDED THE CAR IN FRONT OF ME OR WENT INTO A 4 LANE HIGHWAY. PULLED OUT ONTO THE HIGHWAY PROCEEDED DOWN ANOTHER DOWNHILL INCLINE ABOUT 45 MPH. PUT MY FOOT ON THE BRAKE TO SLOW DOWN AGAIN THE BRAKES STARTED PULSATING AND DID NOT WORK. HAD TO STAND ON THE BRAKES PUSHING AGAINST THE BRAKE RAPID PULSATION TO GET THE TRUCK SLOWED TO TURN INTO A PARKING LOT. TRACTION CONTROL SLIDING CAR ICON WAS FLASHING. TOOK TO DEALERSHIP 10/28/10. DEALER COULD NOT FIND ANY CODES OR MALFUNCTION. DEALER SAID THE TRACTION CONTROL SYSTEM "RSC" RESETS ITSELF PERIODICALLY AND WILL MOST LIKELY DO THIS AGAIN. THIS IS A DANGEROUS TIME FOR A BAKE OR TRACKING CONTROL SYSTEM TO RESET LEAVING ONE WITHOUT BRAKES. PERSONALLY I DON'T BELIEVE THEIR EXCUSE. FORD HAS A SERIOUSLY DANGEROUS PROBLEM WITH THE TRACTION CONTROL SYSTEM. SEEMS OTHERS HAVE HAD THIS SAME PROBLEM REFERENCE TO ODI ID # 10220899. ALSO OTHER COMPLAINTS UNDER THE TRACKING CONTROL SYSTEM ODI ID# 10332619 AND 10321582. ALSO FROM SURFING THE FORD ENTHUSIAST WEB SITE, AND OTHER WEB SITES, A LOT MORE PEOPLE ARE HAVING THIS PROBLEM AND ARE NOT BEING REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355471September 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
I HAVE HAD MULTIPLE POWER WINDOW FAILURES ON MY 2007 FORD EXPEDITION. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS WILL NOT OPERATE DUE TO FAILED REGULATORS. THE DRIVERS SIDE WINDOW HAS NOW FAILED TWICE. IT WAS REPAIRED IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352876August 30, 2010
POWER TRAIN
2007 EXPEDITION 2 WD 5.4 6SPD. AUTO PARK LOCK DEVICE WAS NOT WORKING. CAR COULD BE SHIFTED FROM PARK WITHOUT KEYS OR APPLYING THE BRAKE. CAR ROLLED DOWN A HILL ACROSS A STREET DOWN ANOTHER HILL INTO A CREEK WITH 5YR OLD CHILD AND DOG IN CAR. PURCHASED CERTIFIED PRE OWNED LESS THAN 1 MONTH AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351214August 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 FORD EXPEDITION...POWER WINDOWS, SO FAR 3 0F 4 HAVE FAILED AND NEED REPLACING AT OWNER EXPENSE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350154August 17, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
CLAMP HOLDING THE PRESSURE SENSOR BROKE IN PIECES RANGING FROM 3 TO 8 INCHES. THIS METAL ALONG WITH THE PRESSURE SENSOR RATTLED AROUND LOOSE IN THE TIRE CAUSING EXCESSIVE VIBRATION AT SPEEDS OVER 40 MPH. THIS HAPPENED ON BOTH FRONT TIRES. CAR HAD APPROX 49,000 MILES WHEN PROBLEM WAS FOUND. PIECES WERE REMOVED (WHICH I STILL HAVE) AND NEW TIRES INSTALLED WITH OUT PRESSURE SENSOR. I GET ERROR MESSAGE ON CONTROL PANEL EVERY TIME I START THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347923August 7, 2010
ENGINE AND ENGINE COOLING
I PURCHASED A 2007 FORD EXPEDITION WITH A 5.4 TRITON ENGINE IN FEBRUARY 2008 THAT WAS STILL UNDER WARRANTY. THE CAR STARTED HERE LATELY TO MISFIRE AND JUMP AND STALL. I PURCHASED SPARK PLUGS AS I DO WITH ALL MY VEHICLES. UPON REMOVAL OF THE ORIGINAL PLUGS THEY BREAK OFF IN THE MOTOR OR THE HEAD WHICH THEN COST LOTS MORE MONEY TO REPLACE. UPON SPEAKING TO AND RESEARCHING ON THE INTERNET THIS PLUG DESIGN IS A FLAW WITH ALL THE ENGINES THAT FORD HAS DESIGNED. EVERY PERSON WHO HAS HAD TO REPLACE THESE PLUGS HAS ENCOUNTERED THIS AWFUL AND COSTLY FLAW WHICH FORD SHOULD BE ACCOUNTABLE FOR. AS I WILL AS WELL AS MANY CONTINUE TO PAY FOR THE POOR WORKMANSHIP AND DESIGN THAT FORD SHOULD BE LIABLE FOR. IN THESE DAY AND TIMES AND WITH THE WIDE VARIETIES OF MASS COMMUNICATIONS, I WILL NEVER AND ENCOURAGE MY FRIENDS TO NEVER BUY A FORD VEHICLE AGAIN. I HAVE FOUR KIDS AND THIS IS A COST THAT WE CANNOT STAND FOR. I WILL GO TO THE HOUSTON TEXAS MEDIA WITH THIS AS WELL. AS I AM SURE IN THE HOUSTON AREA MANY MANY MANY CONSUMERS HAVE THESE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347250August 4, 2010
POWER TRAIN
IT WAS 5/5/09, MY WIFE WAS DRIVING VEHICLE ON A 'CHIP AND SEALED' STREET. SHE PARKED IT ON THE SHOULDER AND WENT TO SOME YARD SALES. SHE RETURN TO THE VEHICLE AND WAS BACKING IT, TO TURN AROUND. THE ENGINE CHANGED SOUND AND BEGAN TO REV UP. [SHE WAS NOW HALF ITS LENGTH UP A CONCRETE DRIVEWAY.] WITH HER FOOT STILL ON THE BRAKE PEDDLE SHE IMMEDIATELY SHIFT THE TRANSMISSION INTO A FORWARD. THE ENGINE WAS REALLY LOUD AND REVVING UP WITH THE REAR TIRES SQUEALING, AND SPINNING, THE VEHICLE'S FRONT TIRES BEGIN TO SLIDE ON THE GRAVEL OF THE 'CHIP AND SEAL' AND THEN SLIDE ON THE CRUSHED ROCK OF THE NEXT DRIVE WAY. WITH HER FOOT STILL FIRMLY ON THE BRAKE PEDDLE AND NOW BOTH HANDS ON THE STEERING WHEEL, THE VEHICLE LUNGES AND SCOOTS FORWARD OUT OF CONTROL ON ITS OWN, PLOWING INTO A BRICK MAIL BOX. AS THE VEHICLE IS PLOWING OVER THE MAIL BOX, THE ENGINE SUDDENLY IDLES DOWN AND THE VEHICLE STOPS MOVING. MY WIFE HAD NEVER REMOVED HER FOOT FROM THE BRAKE PEDDLE UNTIL AFTER SHE SHUT THE ENGINE OFF. THE BRICK MAIL BOX WAS TOTALLY DESTROYED COSTING AND THE EXPEDITION HAD DAMAGE TO THE GRILL AND FRONT FASCIA. THE COUNTY SHERIFF WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 WKS THEY FOUND NOTHING WRONG AND DECLARED IT WAS SAFE TO DRIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10347281August 4, 2010
SERVICE BRAKES, HYDRAULIC
ON 7/5/10 MY WIFE WAS DRIVING THE 2007 EXPEDITION EL WITH LESS THAN 17,000 MILES, ACROSS THE PAVED PARKING LOT AT HER WORK PLACE. WITH HER FOOT TOUCHING THE BRAKE PEDAL SHE DROVE FORWARD APPROACHING A PARKING POSITION. AS THE VEHICLE APPROACHED THE PARKING POSITION SHE DID NOT MOVE HER FOOT TO INCREASE OR DECREASE BRAKE PEDAL PRESSURE. WHEN SHE IS ABOUT 10' TO 14' AWAY FROM THE CAR IN FRONT OF HER, THE ENGINE BEGINS TO CHANGE SOUND, REVS UP, SHE IMMEDIATELY HAS TO APPLY BRAKE PEDDLE PRESSURE TO SLOW AND THEN ENOUGH PRESSURE TO PREMATURELY STOP THE VEHICLE. IT'S REAR TIRES BEGIN TO BRAKE LOOSE, SQUEAL, AND SPIN. SHE TURNS THE KEY OFF, TO KILL THE ENGINE. THE BRAKES HELD FIRM KEEPING THE VEHICLE STATIONARY AS WAS EVIDENT IN THE FRONT TIRES IMPRINT ON THE PARKING LOT. THE REAR TIRES HAD SPUN, EATING THROUGH THE SEALED SURFACE OF THE PARKING LOT, DEPOSITING RUBBER AND PARKING LOT MATERIAL BEHIND THEM. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AGAIN THE DEALERSHIP SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, AND FORD WOULD NOT LET THEM DO ANYTHING TO THE VEHICLE UNLESS THEY COULD FIND SOMETHING. THIS IS THE SECOND INCIDENT ON THIS VEHICLE. THE FIRST WAS COMPLAINT ODI # 10347250. THE FIRST INCIDENT HAD PROPERTY DAMAGE AND VEHICLE DAMAGE. THE SECOND INCIDENT DID NOT. - FORD HAS NO RECORD AT THE DEALERSHIP OF THIS VEHICLE BEING THERE FOR 3 WEEKS THE FIRST TIME AND 2 WEEKS THE SECOND TIME. FORD REP ALSO SAID NOT TAKE THIS VEHICLE TO ANOTHER DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347320August 4, 2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE MAIN BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 37,142 AND THE CURRENT MILEAGE WAS 37,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343576July 16, 2010
POWER TRAIN
VEHICLE OFTEN FAILS TO MOVE WHEN ON AN INCLINE, E.G., PULLING BOAT OUT OF WATER ON LAUNCH RAMP; BACKING VEHICLE UP STEEP DRIVEWAY. WHEN THE ACCELERATOR IS DEPRESSED, ENGINE DOES NOT RESPOND AND VEHICLE WILL NOT MOVE. I HAVE TO TURN ENGINE OFF AND AFTER A FEW SECONDS, TURN IT ON AGAIN BEFORE IT WILL MOVE. I HAVE TAKEN THIS VEHICLE TO THE DEALER TWO OR THREE TIMES (UNKNOWN) AND THEY HAVE BEEN UNABLE TO FIND PROBLEM AND REPAIR. I AM NOW OUT OF WARRANTY AND FORD REFUSES TO HANDLE THIS COMPLAINT. I HAVE WRITTEN TO FORD AND THEY DO NOT CARE TO RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335181June 8, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING IN COLD WEATHER ALL SIX OF THE PASSENGER WINDOWS WOULD NOT DEFOG UNLESS THE HEAT WAS TURNED ALL THE WAY UP AND THE AIR VENTS WERE DIRECTED TOWARDS THE WINDOWS. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD FREEZE SHUT AND SHE WAS UNABLE TO OPEN THEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THERE MIGHT BE AN AIR LEAK. THE DRIVER'S SIDE MIRROR WAS REPLACED YET THE FAILURE PERSISTED WHEN DRIVING IN COLD WEATHER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOUR TIMES, BUT THERE HAD BEEN NO RESOLUTION. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335193June 8, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED IN COLD WEATHER; ICE WOULD FORM INSIDE EACH WINDOW. WHILE DRIVING AT SPEEDS OF 30 MPH AND ENGAGING THE DEFROSTER, ONLY THE FRONT WINDSHIELD WOULD DEFROST BUT NOT THE PASSENGER WINDOWS IN THE VEHICLE. SHE THEN ENGAGED THE INTERIOR HEAT TO NINETY DEGREES IN AN ATTEMPT TO DEFROST THE PASSENGER WINDOWS BUT TO NO AVAIL. THE CONTACT WAS UNABLE TO OPEN THE WINDOWS BECAUSE THEY WERE FROZEN SHUT AND IN ORDER TO DETERMINE WHEN TO CHANGE LANES, THE CONTACT WOULD HAVE TO OPEN THE DRIVER'S DOOR WHILE IN TRANSIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332619May 28, 2010
TRACTION CONTROL SYSTEM
TRACTION CONTROL LAMP LIGHTS, TRUCK SHUTTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330849May 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE LEFT PARKED ON FLAT SURFACE, I GOT BACK IN AFTER IT HAD BEEN PARKED FOR ABOUT 5 MINUTES.. AS SOON AS I GOT IN, THE VEHICLE STARTED ROLLING FORWARD. I IMMEDIATELY APPLIED THE BRAKE AND CHECKED THAT THE SHIFTER WAS FULLY IN "PARK", WHICH IT WAS. AS SOON AS I LET OFF THE BRAKE, THE VEHICLE ROLLED ABOUT ANOTHER FOOT BEFORE STOPPING ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330092May 12, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED HE WAS DRIVING AT SPEEDS OF 65 MPH IN HEAVY RAINS. HE ATTEMPTED TO APPLY THE BRAKES AND THE RIGHT PASSENGERS WHEEL LOCKED, CAUSING THE VEHICLE TO SLIDE SIDEWAYS. HE REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE WHEEL WAS UNLOCKED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE CONTACT ADVISED THAT THE FAILURE WOULD ONLY OCCUR WHEN DRIVING IN RAINY WEATHER. THE FAILURE RECURRED WHILE TRAVELING AT SPEEDS OF 25 MPH IN RAINY WEATHER. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE BUT WAS UNABLE TO PROVIDE A DIAGNOSIS. THE DEALER RAN SEVERAL TESTS AND SUBMITTED THEM TO THE MANUFACTURER WHO ADVISED THE VEHICLE WAS FUNCTIONING AS DESIGNED AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000 AND THE CURRENT MILEAGE WAS 35,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328185April 30, 2010
EQUIPMENT, VISIBILITY
I HAD PURCHASED A 2007 FORD EXPEDITION WITH HEAVY DUTY TRAILER TOW THE CLASS IV AND THE VEHICLE DID NOT COME WITH TRAILER TOW MIRRORS. I HAD JUST PURCHASED A TRAILER AND HAVE BLIND SPOTS AND AM TRYING TO FIND MIRRORS BUT THERE ARE NONE FOR ME TO USE. I TRY ASKING FORD IF I COULD USE THE ONES FROM AND F-150 BUT THEY CANNOT GUARANTEE ANYTHING BECAUSE IT IS NOT ON THE ACCESSORY LIST. I THINK THIS IS A BIG SAFETY RISK SINCE THE VEHICLE IS EQUIPPED TO TOW UP TO A 9000LB TRAILER AND IF YOU CANNOT SEE THEN WHY SELL THE TRAILER TOW PACKAGE IF YOU CANNOT USE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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