Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10272345May 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT HE IS EXPERIENCING TRANSMISSION FAILURE WITH HIS VEHICLE. HE CANNOT SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO PARK, EVEN THOUGH THE GEAR SHIFT SELECTOR INDICATED PARK. IN ADDITION, THE IMPROPER NEUTRAL START SWITCH OPERATION WAS NOT WORKING AND EXHIBITED UNINTENDED MOVEMENT. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION)(PRNDL)). THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269736May 22, 2009
ENGINE AND ENGINE COOLING
1998 FORD EXPEDITION WITH 5.4 L ENGINE. #3 SPARK PLUG BLEW OUT OF ENGINE SUDDENLY, CAUSING SEVERE NOISE, ROUGH RUNNING, AND LOSS OF POWER. MILEAGE: 113,000 MILES. REPAIR: $400 FOR RETAPING HEAD, PLACING INSERT, REPLACING PLUG AND COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263702March 31, 2009
ENGINE AND ENGINE COOLING
1998 FORD EXPEDITION BLEW SPARK PLUG OUT OF THE HEAD WITH JUST A LITTLE OVER 85,000 MILES. I WAS TOLD BY THE DEALER I BOUGHT IT FROM THAT THE FACTORY RECOMMENDS TO REPLACE THE HEAD AT $2300.00. AND THEY SAID THIS WAS THE ONLY FIX. I TRADED THE VEHICLE IN FOR A HUGE LOSS. I ONLY HAD IT FOR LESS THAN A YEAR. BECAUSE I FOUND THAT THIS IS A BIG PROBLEM WITH FORDS AND NO-ONE WILL DO ANYTHING TO STOP THIS PROBLEM, I HAVE VOWED NEVER TO BY ANOTHER FORD AND WILL MAKE AS MANY PEOPLE AWARE OF THIS PROBLEM AS POSSIBLE. I NOW OWN AN ESCALADE AND HAVE PUT ON OVER 90,000 MILES WITHOUT ANY PROBLEMS, NOT LIKE THE FORDS EXPENSIVE REPAIRS. THIS HAPPENED TO ME A NUMBER OF YEARS AGO AND I DIDN'T KNOW THERE WAS A PLACE TO ENTER MY GRIPE BESIDES THE FORD MOTOR COMPANY, AND THIS WAS LIKE TALKING TO A WALL. MY FAMILY HAD BOUGHT FORDS SINCE THE 40'S, WHEN MY GRANDFATHER OWNED DEALERSHIPS. HE WOULD TURN OVER IN HIS GRAVE TO FIND OUT THAT FORD IS TURNING IT'S BACK ON SO MANY LONGTIME FAITHFUL CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263182March 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT BELIEVED THAT HIS VEHICLE WAS EXPERIENCING THE SAME FAILURE AS STATED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIRS TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262901March 24, 2009
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT NOTICED A LARGE AMOUNT OF SMOKE WHILE THE VEHICLE WAS PARKED IN A CARPORT. SUDDENLY, THE VEHICLE ERUPTED UNCONTROLLABLY IN FLAMES AND EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE TWO PET DOGS THAT WERE OUTSIDE WHEN THE MASSIVE FIRE ERUPTED SUSTAINED SEVERE BURNS. THERE WERE NO PERSONAL INJURIES. THE PROPERTY DAMAGE CONSISTED OF THE CARPORT AND PORTIONS OF THE HOUSE, SUCH AS THE ROOF, SIDING, AND A COUPLE OF ROOMS INSIDE. THE VEHICLE WAS COMPLETELY DESTROYED AND CURRENTLY REMAINS AT THE SCENE FOR INVESTIGATION PURPOSES. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE INSURANCE COMPANY WAS NOTIFIED, BUT THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 181,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 06/09/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10262629March 21, 2009
TIRES, TIRES:TREAD/BELT
WHILE DRIVING ON THE HIGHWAY ON 02/20/2009 I EXPERIENCED A BLOW OUT ON THE PASSENGERS RIGHT FRONT TIRE. THE SPEED WAS ABOUT 60 MPH. I THEN EXPERIENCED A SECOND BLOWOUT 30 DAYS LATER 03/20/2009 ON THE LEFT REAR DRIVERS TIRE. ONCE AGAIN THIS WAS ABOUT 1.5 -2 HRS OF HIGHWAY DRIVING. MY WHOLE FAMILY OF 4 WAS IN THE SUV AT THE TIME. NOW I DON'T FEEL SAFE WITH THE OTHER TWO TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262647March 21, 2009
SUSPENSION:REAR
I TOOK TRUCK TO NAPLETON LINCOLN/MERCURY FOR REPAIR BECAUSE SUSPENSION AIRBAGS WENT DOWN THEY CHECKED THE TRUCK OUT TOLD ME IT WOULD BE $1100 TOTAL BECAUSE OF BAD PUMP AND CENSORS... ABOUT A YEAR LATER THE SAME AIRBAGS WENT DOWN AGAIN I BROUGHT THE TRUCK BACK AND IT WAS DETERMINED THAT I NEED A ANOTHER PUMP THAT WAS UNDER WARRANTY BY THEM IT WENT OUT AGAIN WITH NO CHARGE TO ME. LESS THAN A YEAR'S TIME THE AIRBAGS WENT DOWN AGAIN TOOK IT BACK TO SAME SHOP THEY CHECKED CAR OUT AND CHARGED AN ADDITIONAL $800 FOR AN AIRBAG PUMP AND LABOR. WITH THE ABOVE WARRANTY I FEEL THAT THERE SHOULD NOT HAVE BEEN A CHARGE TO ME BECAUSE ALL CHARGES SHOULD BEEN COVERED BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261104March 8, 2009
EXTERIOR LIGHTING
THE FUSE FOR THE PASSENGER SIDE HEAD LIGHT KEEPS MELTING. IT APPEARS WHERE THE FUSE GOES IS MELTING AS WELL IF NOT CAUSING IT. FROM TIME TO TIME THE PASSENGER SIDE HEAD LIGHT BLINKS AND THEN GOES OUT. IF YOU WIGGLE THE FUSE IT LIGHTS BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258676February 14, 2009
FUEL SYSTEM, OTHER
WAS DRIVING THE 98 EXPEDITION WE JUST BOUGHT AND THE SPARK PLUG BLEW AND BROKE THE COIL OFF. WHICH COME TO FIND OUT COULD HAVE EVEN CAUGHT FIRE. WITH ME HAVING 7 KIDS TO PUT IN CAR THAT IS MORE THEN A LITTLE WORRY FOR ME AND I RISK MY KIDS LIFE PUTTING THEM IN THIS VEHICLE AND NOT AWARE THAT THIS MOTOR DOES THIS AND CAN CAUSE SUCH A BAD RISK. THERE FOR FORD SHOULD HAVE TO PAY SOME HOW FOR THE LIVES THEY COULD HAVE TAKING. BECAUSE OF THERE MOTORS AND THEY HAVEN'T EVEN RECALLED THIS PROBLEM THAT SO MANY PEOPLE HAVE WITH THEM. WE BUY CARS TO PUT OUR FAMILY IN LOOKING AT ITS SAFETY RATING AND NO ONE THINKS THEY WOULD HAVE TO WORRY ABOUT THERE MOTOR LITERALLY CATCHING FIRE. WHICH MINE COULD HAVE WITH MY KIDS IN SIDE. IM AM VERY UPSET!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257055January 31, 2009
ENGINE AND ENGINE COOLING
MY 1998 FORD EXPEDITION HAS BLOWN OUT TWO SPARK PLUGS IN THE PAST 4 MONTHS. AFTER DOING RESEARCH THIS IS A COMMON PROBLEM WHICH FORD DOES NOT REPAIR ON THEIR WARRANTY. FORD NEEDS TO BE HELD RESPONSIBLE FOR THEIR MISTAKE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256491January 27, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS NOT RECEIVING ENOUGH PRESSURE TO STOP THE VEHICLE. HE REPLACED THE BRAKE PRESSURE SWITCH IN JULY OF 2008 AND AGAIN IN JANUARY OF 2009. THE MANUFACTURER STATED THAT THERE MIGHT BE A RECALL AVAILABLE. THE CONTACT WILL CALL THE MANUFACTURER AGAIN. THE FAILURE MILEAGE WAS 126,000 AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255813January 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE GEAR SHIFT CONTROL WOULD MALFUNCTION EVERY TIME HE USED THE VEHICLE AND ATTEMPTED TO SHIFT. THE VEHICLE WOULD NOT SHIFT INTO PARK CORRECTLY. IF THE VEHICLE DID SHIFT INTO PARK, IT WOULD ROLL BACKWARD, ESPECIALLY ON AN INCLINE. HE TOOK THE VEHICLE TO A DEALER, BUT THEY WOULD NOT INSPECT OR DIAGNOSE THE VEHICLE BECAUSE IT HAD OVER 120,000 MILES. THE CONTACT STATED THAT BOTH THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE CONTACT OWNED TWO OTHER FORD EXPEDITIONS THAT EXHIBITED THE SAME FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 170,000 AND FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255371January 16, 2009
POWER TRAIN
I HAVE EXPERIENCED THIS FAILURE 3 TIMES NOW, THE FIRST TIME HAPPENED A MONTH AGO 12-12,2008 THEN AGAIN 12- 22-,2008 & AGAIN TODAY 1-16-09, ALL THESE INCIDENTS HAPPENED WHEN THE TEMPERATURE WAS IN THE SINGLE DIGITS TO TEENS. MY 1998 FORD EXPEDITION WOULD NOT SLOW DOWN AT STOP SIGNS & STOP LIGHTS WITHOUT SHIFTING TO NEUTRAL & TURNING OFF THE ENGINE. IF I WOULD JUST SHIFT TO NEUTRAL THE ENGINE WOULD REV TO 4000-5000 RPM & I WOULD NOT HAVE ANY CONTROL OF THE STEERING OR BRAKES. WHEN I TRIED TO USE THE BRAKES BY USING CONSTANT VERY FIRM PRESSURE THE BRAKES WOULDN'T WORK , BUT WOULD OVERHEAT & SMELL BURNED. I TOOK IT TO A REPAIR SHOP THAT DETERMINED THERE WAS ICE & OTHER JUNK BUILT UP ON THE THROTTLE CABLE. THIS WAS REMOVED AFTER THE 12-22-08 INCIDENT. THE MECHANIC TOLD ME TO WARM UP THE VEHICLE FOR A LEAST 20 MINUTES BEFORE I STARTED DRIVING ANYWHERE & THEN LEAVE IT RUNNING AS MUCH AS POSSIBLE, BECAUSE THE DRIVING OF SHORT DISTANCES COULD BE THE CAUSE OF THE ICE BY JUST TAKING SHORT TRIPS OF 4 MILES OR LESS. TODAY 1-16-09 I HAD A DIFFERENT MECHANIC LOOK AT IT & HE IS ORDERING A NEW THROTTLE CABLE & HOPEFULLY THIS WILL SOLVE THE PROBLEM. THE SITUATION COULD HAVE TURNED OUT VERY BADLY IF THERE HAD BEEN VEHICLES TOO CLOSE TO ME WHEN I COULDN'T CONTROL MY VEHICLE. I AM VERY FORTUNATE THAT NO INJURIES OCCURRED,ALTHOUGH I SUFFERED MENTAL STRESS AND ANGUISH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253227December 30, 2008
ENGINE AND ENGINE COOLING:ENGINE
THE #4 SPARK PLUG EJECTED FROM THE ENGINE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITHIN TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252492December 22, 2008
ENGINE AND ENGINE COOLING:ENGINE
PLUG BLEW OUT OF HEAD. HAD SOMEONE LOOK AT THE TRUCK AND THEY SAID THAT IT'S COMMON FOR THAT TRUCK TO DO THAT SO I CHECKED WITH ANOTHER GARAGE TO SEE WHAT THEY HAD TO SAY AND THEY TOLD ME THE SAME THING .SO WHY IS THERE NOT A RECALL ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250268December 1, 2008
POWER TRAIN
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER FOR THE VEHICLE TO SHIFT INTO DRIVE. WHILE DRIVING 30 MPH, THE VEHICLE HAD TO BE PLACED INTO DRIVE AND THEN NEUTRAL IN ORDER TO REVERSE THE GEARS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR INSPECTION, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE TECHNICIAN LATER STATED THAT THERE WAS A RECALL ON THE SHIFTING GEARS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER RECALL AND ANY EXPENSES WOULD HAVE TO COVERED BY THE OWNER. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249903November 26, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY WOULD NOT REPLACE THE VEHICLE BECAUSE THE INSURANCE COVERAGE WAS CANCELLED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WANTED POSSESSION OF THE VEHICLE IN ORDER TO PERFORM AN INSPECTION; HOWEVER, IT WAS NO LONGER AVAILABLE BECAUSE THE INSURANCE COMPANY DISPOSED OF THE VEHICLE. THE MANUFACTURER WOULD NOT ASSIST WITH ANY REIMBURSEMENT AND STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THEY FURTHER STATED THAT THE CUSTOMER'S CLAIM WILL BE CLOSED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10243087September 22, 2008
ENGINE AND ENGINE COOLING
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242755September 18, 2008
ENGINE AND ENGINE COOLING
THE ENGINE IN MY 1998 FORD EXPEDITION CONTINUES TO HAVE SPARK PLUG PROBLEMS. THE ENGINE MISFIRES, RUNS POORLY, AND IS A HAZARD TO HAVE ON THE ROAD. I HAVE HAD SEVERAL SPARK PLUGS BLOW OUT AND HAVE HAD TO SPEND $4000 TO HAVE ONE OF THE HEADS REPLACED BECAUSE FORD DID NOT INCLUDE ENOUGH THREADS IN THEIR ORIGINAL DESIGN. THEY LATER CHANGED THE DESIGN IN 2003 I AM TOLD. IF SOMEONE THERE WOULD VISIT THE FOLLOWING SITE [HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML], THEY WOULD SEE THAT THESE ENGINES CONTINUE TO BLOW OUT SPARK PLUGS AS RECENTLY AS YESTERDAY, 9/16/08. WHEN ARE YOU GOING TO ISSUE A RECALL? THESE ENGINES HAVE BEEN DANGEROUS AND DEFECTIVE FOR YEARS. I AM NOT SURE WHAT IT TAKES, BUT FORD NEEDS TO STEP UP AN RESOLVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239173August 21, 2008
TIRES
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A CLUNKING NOISE UNDERNEATH THE VEHICLE. THE REAR DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT VEERED TO THE OTHER SIDE OF THE ROAD. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 308,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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