Ford Expedition Complaints (1999)

946 consumer complaints on file.

#858165March 8, 2000
AIR BAGS:FRONTAL
DURING FRONT COLLISION AIR BAGS DID NOT DEPLOY. DURING REPAIRS MECHANIC SAID SENSOR MOVED, BUT AIR BAGS STILL DIDN'T DEPLOY. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#719501March 1, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
WE WERE INVOLVED IN A TWO-VEHICLE CRASH WITH MAJOR DAMAGE TO THE FRONT OF OUR SUV. MY HUSBAND WAS DRIVING AND I WAS A PASSENGER IN THE FRONT. NEITHER OF OUR AIRBAGS DEPLOYED. WE WERE BOTH WEARING OUR SEAT/SHOULDER BELTS. WHEN WE COLLIDED, MY SEATBELT DID NOT CATCH, AND I HIT THE DASHBOARD. I WAS TRANSPORTED TO RUSSELLVILLE HOSPITAL BY AMBULANCE. I SUFFERED BRUISING TO MY CHIN AND BOTH SHINS. FOLLOWING OUR ACCIDENT, A RUSSELLVILLE POLICE OFFICER (ALONG WITH A MEMBER OF OUR FIRE DEPARTMENT) WENT BACK TO MY VEHICLE AND JERKED ON THE SEATBELT TO TRY TO GET IT TO CATCH AND HE COULD NOT. I AM CONTINUING TO HAVE PAIN IN MY JAW AND MY BACK. MY HUSBAND TOLD THE BODY SHOP MANAGER AT LONG LEWIS FORD OF MUSCLE SHOALS, AL ABOUT OUR AIRBAGS NOT DEPLOYING AND MY SEATBELT NOT WORKING PROPERLY. THE FAULTY SEATBELT HAS BEEN REMOVED FROM OUR VEHICLE AND IS IN MY POSSESSION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#857667February 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION LOST SHIFTING POWER. THIS WOULD HAPPEN AT DIFFERENT SPEEDS. WAS HARD GETTING VEHICLE TO RESTART. FINALLY STOPPED WORKING. TAKEN VEHICLE TO DEALERSHIP & CONTACTED THE MANUFACTURER. THE PROBLEM OF LOST SHIFTING POWER WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719314February 26, 2000
VEHICLE SPEED CONTROL
BACKED INTO A LIGHT POLE IN A PARKINGLOT. ENGINE STARTED TO "REV" WHILE STILL IN REVERSE. WITH MY FOOT STILL ON THE BRAKE, I SHIFTED FROM REVERSE TO DRIVE. AT THAT TIME, THE CAR ACCELERATED FORWARD AT A HIGH RATE OF SPEED, HITTING A CAR AND GOING THROUGH A STOREFRONT WALL. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME (PICTURES SHOW THE TIRE MARKS THE ENTIRE WAY). WHEELS CONTINUED TO ACCELERATE AFTER CAR WAS STOPPED BY DEBRI, BURNING HOLES IN THE CARPET OF THE STORE. HARD TO SAY WHAT THE CAUSE WAS AT THIS TIME. LAWYER REFERS TO IT AS "SUDDEN ACCELERATION SYNDROME" BUT THIS WAS RELATED TO HITTING THE POLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#857418February 23, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AUTOMOBILE HESITATES FROM A COMPLETE STOP WHILE ATTEMPTING TO ACCELERATE. CONSUMER HAS ESCAPED ACCIDENTS TWICE. BOTH TIMES HAD TO GET TO THE SHOULDER TO AVOID THE OTHER AUTOMOBILE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718745February 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
SECOND RIGHT SIDE HEAD GASKET FAILURE IN FIRST YEAR OF LIFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855955February 1, 2000
SEAT BELTS
CONSUMER'S MOTORIZED SEATBELT WAS DEFECTIVE. HE WAS DRIVING WITH HIS DAUGHTER ATTACHED TO THE SEATBELT WITH HER SAFETY CARRIER. HE CAME TO AN ABRUPT STOP, THE BOLT CAME LOOSE, AND THE CAR SEAT BECAME DETACHED FROM THE SEAT AND FLEW UP FRONT. CHILD WASN'T HURT. CONSUMER NOTIFIED THE DEALERSHIP, AND THEY WEREN'T INTERESTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855721January 28, 2000
VEHICLE SPEED CONTROL
CONSUMER WAS DRIVING AT 65 MPH , WENT TO APPLY BRAKES TO SLOW DOWN ,BUT THEY DID NOT WORK PROPERLY. INSTEAD, VEHICLE BEGAN TO REV PASSED 5000 RPMS. CONSUMER HAD TO PUT IT IN NEUTRAL . DEALER COULD DUPLICATE DEFECT. BUT REPLACED THROTTLE CONTROL MECHANISM , HOWEVER, COULD NOT GUARANTEE THAT IT WILL SOLVE DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855386January 24, 2000
ENGINE AND ENGINE COOLING:ENGINE
4.6 LITER,V8 ENGINE. ENGINE CAME WITH DEFECTIVE DESIGN WHICH HAS A PISTON SLAP, CAUSING VEHICLE TO RUN AND IDLE ROUGH.TSB HAS BEEN ISSUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550521January 21, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THREE ENGINE REPLACEMENTS WITHIN 35,000 MILES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550516January 21, 2000
SUSPENSION:REAR
REAR AXLE FAILED CAUSING LEFT WHEEL TO FALL OFF WHEN CONSUMER MADE A TURN. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717548January 19, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN I TURNED THE CAR OFF, IT STARTED SMOKING. LATER I NOTICE A LEAK COMING FROM UNDER THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550473January 18, 2000
STRUCTURE:BODY:DOOR
THE REAR PASSENGER DOOR DOES NOT OPEN FROM INSIDE DUE TO CHILD SAFETY ACTIVATION. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717425January 16, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE SMELLS OF OIL BUT NONE VISUALIZED ON INSPECTION OF ENGINE. SEEMS TO BE WORSE WITH COLDER TEMPERATURES. OIL GAUGE IN VEHICLE RUNS HIGHER END OF NORMAL ENGINE TEMPERATURE IS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716768January 3, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN VEHICLE HAD 3,789 MILES ON IT, COOLANT LEAKED ONTO PLUGS & COILS. HAD IT REPAIRED. ON 8/30/99, COOLANT LEAKED ONTO PLUGS & COILS. HAD IT REPAIRED AGAIN. WROTE TO ZONE DIVISION WITH COPIES TO CEO AND CHAIRMAN OF FORD REQUESTING TO BE RELEASED FROM MY LEASE. ONLY GOT FORM LETTERS BACK. ON 1/2/2000, SAME THING HAPPENED AGAIN. LEFT CAR AT DEALERSHIP, PUTTING ENVELOP WITH KEYS AND NOTE STATING PROBLEM IN THEIR NIGHT SERVICE WINDOW.. HAVE HAD OTHER PROBLEMS WITH VEHICLE I.E. REAR WIPER BLADE INOPERATIVE. ADAMSON FORD, WHERE CAR WAS LEASED FROM KEPT VEHICLE FROM THURSDAY 8/30/99 UNTIL MONDAY 9/2/99. DEALERSHIP VERY RUDE AND UNCOOPERATIVE, AND FAILED TO REPAIR ITEMS LISTED ON SERVICE ORDER. I BELIEVE VEHICLE IS A DEFECTIVE PRODUCT SENT FROM THE FACTORY TO THE DEALERSHIP WHO IN TURN LEASED IT TO ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716697December 31, 1999
ELECTRICAL SYSTEM:HORN
ONLY A VERY SMALL AREA ON STEERING WHEEL IS DESIGNATED FOR HORN. HAVE BEEN IN SEVERAL SITUATOINS WHERE I NEEDED TO HONK THE HORN QUICKLY AND HIT THE STEERING WHEEL HARD WITH PALM OF HAND AND THE HORN DID NOT SOUND. YOU MUST LOOK DOWN AND FIND THE TINY HORN SYMBOLS THAT ARE THE SAME COLOR AS THE STEERING WHEEL AND PRESS HARD WITH ONE OR TWO FINGERS. NOT A VERY USER-FRIENDLY DESIGN TO SAY THE LEAST. THE FORD DEALER AND FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE ANY ISSUE WITH THE HORN DESIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716411December 25, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE ROUGH IDLE. VEHICLE "RUMBLES" AT IDLE. DEALERSHIP CONTACTED; NO SATISFACTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716413December 25, 1999
FUEL SYSTEM, OTHER
GAS GAUGE READING IS NOT ACCURATE. FUEL AMOUNT FLUCTUATES. CHECKED BY DEALER, NO PROBLEM FOUND. GAUGE STILL INACCURATE. DEALER INFORMED ME THAT THE DASH FUEL GAUGE IS NOT ACCURATE AND IS THERE PRIMARILY FOR DECORATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716412December 25, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WIPERS TURN ON AUTOMATICALLY WHILE SWITCH IS IN THE OFF POSITION. WIPER MOTOR REPLACED ONCE, PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549821December 6, 1999
SUSPENSION
VEHICLE EXPERIENCES CONTINUED PROBLEMS WITH SUSPENSION STABILITY AND CONTROL, SEVERAL REPLACEMENTS OF SUSPENSION/STEERING COMPONENTS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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