Ford Expedition Complaints (1999)

946 consumer complaints on file.

#727253August 9, 2000
TIRES
THE TIRE ON MY SUV SEPARATED SO BAD THAT IT LOOKED SHREDDED OFF ON THE RIM. I DIDNT THINK MUCH ABOUT IT AT THE TIME UNTIL THE FIRESTONE RECALL ON THE SAME BRAND TIRE. ACCORDING TO WHAT IVE SEEN AND READ, FIRESTONE IS SAYING THEY ONLY HAVE A PROBLEM WITH THE 15 INCH TIRE NOT THE 17. I DISAGREE AFTER SEEING PICTURES ON TV AND IN THE PAPER, MY TIRE LOOKED THE SAME. I WOULD LIKE TO KNOW IF ANYONE ELSE HAS HAD ANY PROBLEMS LIKE THIS WITH THE SAME SIZE/BRAND TIRE AS MINE. THANKS( DOT NUMBER: TIRE SIZE: P265\70R-1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727274August 9, 2000
TIRES
DRIVING ON I 75 GOING SPEED LIMIT (70MPH), 94 DEGREES OUTSIDE. DRIVERS SIDE FRONT TIRE GOES FLAT. WHEN I STOP THE CAR AND LOOK AT THE TIRE THE TIRE HAS NEARLY DISENEGRATED. I HAD THE CAR TOWED TO DON OLSON TIRE, A FIRESTONE DEALER WHO CHARGED ME $112.00 TO REPLACE THE TIRE. I ARGUED THAT THE TIRE MUST HAVE BEEN DEFECTIVE, BUT WAS TOLD THAT THE TIRE MUST HAVE BEEN LOW ON AIR OR HAD A NAIL IN IT. I ASKED ROGER AT DON OLSON IF HE FOUND A NAIL IN THE TIRE, HE SAID NO. I ASKED HIM IF ANY OF THE OTHER TIRES WERE LOW ON AIR, HE SAID NO. BUT, I STILL HAD TO BUY A NEW TIRE. NOW I FIND OUT THAT THERE IS A RECALL ON 15 INCH WILDERNESS TIRES AND NOT 16 INCH. I HAVE PLED MY CASE TO FIRESTONE AND HAVE NOT RECEIVED A RESPONSE AS OF THIS WRITING.( DOT NUMBER: TIRE SIZE: 2557016 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727407August 9, 2000
TIRES, ELECTRICAL SYSTEM:IGNITION
TIRE DEFECT: DRIVING UNDER NORMAL CONDITIONS WITH MY FAMILY OF FIVE WE HEARD A "BANG" AND REALIZED THE REAR RIGHT TIRE HAD BLOWN. BECAUSE OF THE SEVERITY OF THE BLOW OUT WE FELT IMMEDIATELY THAT THIS WAS A MANUFACTURING DEFECT AND EXPRESSED OUR CONCERN TO NEMER FORD. THE FORD EXPEDITION HAS NEVER BEEN USED FOR ANY OFF-ROAD PURPOSE. NEMER FORD REFUSED TO DO ANYTHING AND SIMPLY REFERRED US TO THE FIRESTONE DEALER. WE CONTACTED OUR LOCAL FIRESTONE DEALER AND THEY TOLD US IT MUST HAVE BEEN PUNCTURED, WHICH WE KNEW WAS NOT TRUE. WE HAVE NOT REPLACED THE TIRE AND STILL HAVE THE ORIGINAL TIRE TO PROVE TO SOMEONE THAT THE TIRE IS DEFECTIVE! FIRESTONE TOLD US WE NEEDED TO PURCHASE ANOTHER TIRE, I WILL NOT RISK MY FAMILY'S SAFETY BY PURCHASING ANOTHER FIRESTONE PRODUCT.( DOT NUMBER: TIRE SIZE: P265/70R )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727089August 8, 2000
TIRES:TREAD/BELT
AFTER THE CAR SAT ALL DAY WE TOOK A EVENING DRIVE TO A NEIGHBORING TOWN. WE WERE ON A 4 LANE HIGHWAY TRAVELING THE POSTED SPEED OF 65MPH, VERY UNEXPECTDLY THE RIGHT REAR TIRE BLEW OUT THAT NEARLY CAUSED A ROLLOVER SITUATION. AFTER WE REGAINED CONTROL OF THE VECHICLE AND PULLED TO THE SHOULDER OF THE ROAD WE WERE VERY SUPRISED THAT THE REAR TIRE HAD BLOWN OUT. THE DAMAGE WAS LOCATED ALONG THE SIDEWALL OF THE TIRE JUST ABOVE THE TREAD LINE. THERE IS A HOLE APPROXIMATLEY 1" ACROSS AND 2 1/2" IN LENGHTH, THE REST OF THE TIRE APPEARS TO BE UNDAMAGED. *AK( DOT NUMBER: 027598 TIRE SIZE: P255/70/16 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727029August 8, 2000
TIRES:SIDEWALL
RR SIDEWALL BLOWOUT IN CARPOOL LANE AT 70MPH. DID NOT HIT DEBRIS TO CAUSE BLOWOUT. TIRE NEW AND INFLATED PER SPECIFICATIONS. *AK( DOT NUMBER: TIRE SIZE: 255/70RX16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867163August 8, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, TIRES
PE00 020; CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY WHILE RAINING, HE SWITCHED INTO ANOTHER LANE, AND VEHICLE WENT OUT OF CONTROL. VEHICLE HAD SKIDDED INTO A ENBANKMENT AND ROLLED TWICE OR MORE. THERE WERE INJURIES AND VEHICLE WAS TOTALLED. AFTER LOOKING AT PICTURES TAKEN OF THE VEHICLE AFTER ACCIDENT IT WAS NOTED THAT DRIVER'S SIDE FRONT TIRE WAS DAMAGED. IT IS UNCERTAIN IF THIS COULD HAVE CAUSED THE VEHICLE TO LOSE CONTROL OR WAS THE RESULT OF THE ACCIDENT. THE TIRES IN QUESTION WAS A REPLACEMENT TIRE A B.F. GOODRICH, REPLACED JUNE 3, 2000 BECAUSE THE ORIGINAL FIRESTONE TIRES HAD DEVELOPED A DEFECT. *AK *MJS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#867150August 8, 2000
TIRES:TREAD/BELT
PE-00-020-TIRE ON A 1999 FORD EXPEDITION TIRE, SIZE NOT AVAILABLE, AND DOT NUMBER NOT AVAILABLE. TIRES ONLY HAVE 10 THOUSAND MILE ON THEM. CONSUMER NOTED THAT TIRES HAS CRACKED AROUND THE SIDEWALL AREA. TIRES HAVE A 2-3 INCH CRACK ON THE TIRES, AND TREAD COULD BE PULLED BACK AT THE SIDEWALL WHICH EXPOSED THE RUBBER PORTION OF THE TIRE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK FIRESTONE ATX P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726886August 7, 2000
TIRES:TREAD/BELT
TIRE FAILURE OCCURRED ON OPEN AND CLEAR ROADWAY NORTH OF BALTIMORE, MD ON I-895, A FEW MILES BEYOND THE HARBOR TUNNEL. I EXPERIENCED A BLOWOUT OF THE REAR DRIVER SIDE TIRE. I DID NOT HIT OR RUN OVER ANYTHING ON THE ROADWAY. THE TIRE HAS A COMPLETE SLICE/SHEAR FROM THE TOP OF THE TREAD DOWN TO THE RIM, ALONG THE SIDEWALL OF THE TIRE.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726917August 7, 2000
TIRES:SIDEWALL
DEVELOPED A SEPARATION ( SPLIT ) IN OUTER SIDEWALL OF TIRE. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866910August 7, 2000
SUSPENSION
A BOLT THAT HOLDS SUSPENSION BAR HAS FALLEN WHICH COULD HAVE CAUSED VEHICLE TO ROLL OVER .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866970August 7, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING AT 70 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME. DRIVER WAS ABLE TO CONTROL VEHICLE. FIVE OTHER PASSENGER'S WERE IN THE EXPEDITON. NO ONE WAS HURT. TIRE WAS A FIRESTONE, WILDERNESS AT, P25570R17, ORGINAL EQUIPMENT. TIRE WAS TAKEN TO A FIRESTONE DEALERSHIP. DEALERSHIP OFFERED NO TYPE OF ASSISTANCE. *AK THE TREAD SEPARATION CAUSED DAMAGE TO THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867041August 7, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 60MPH RIGHT REAR TIRE BLEWOUT . DEALER SAID IT WAS OWNER'S FAULT. OWNER REPLACED IT WITH THE SAME TYPE OF TIRE. *AK FIRESTONE WILDERNESS P255/70/R16 * MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726794August 6, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726674August 4, 2000
TIRES:TREAD/BELT
AFTER READING THE REPORTS IN THE NEWSPAPER ABOUT THE FORD EXPLORERS AND THE TROUBLE WITH THE FIRESTONE WILDERNESS TIRES, IT OCCURRED TO ME THAT I MAY BE EXPERIENCING SOME TYPE OF TROUBLE. EVERY NIGHT ON THE WAY HOME FROM WORK, I HIT A STRETCH OF HIGHWAY WITH A FEW SMALL POT HOLES AND CRACKS IN IT. WHEN I HIT THE HOLES, THE STEERING WHEEL WRETCHES FROM MY HANDS VERY HARD AND IT FEELS LIKE I AM LOSING CONTROL OF THE VEHICLE. THIS ALSO HAPPENS IF I HAVE TO MAKE A SHARP TURN AT SPEEDS OVER 60 MPH. I CONTACTING THE CAR DEALER AND THEY WHERE NOT VERY COMPASSIONATE AND SAID THAT IT WAS NOT THIER PROBLEM ( JUST WHAT I WANT TO HEAR ) . SO, I WANT THIS ON RECORD IN CASE I DO HAVE A PROBLEM WITH THE TIRES AND BECOME A STATISTIC. PLEASE KEEP ME POSTED ON THIS INVESTIGATION IF PSSIBLE. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866894August 4, 2000
TIRES:TREAD/BELT
WHILE DRIVING ON A HIGHWAY FRONT LEFT TIRE WAS LEAKING AIR, THEN BLEWOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866824August 4, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 99 EXPEDITION. WHILE DRIVING 45MPH FRONT RIGHT FIRESTONE TIRE BLEW OUT.*AK FIRESTONE WILDERNESS P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866491August 1, 2000
TIRES:TREAD/BELT
CONSUMER HAD REPLACED TIRES BECAUSE OF NOISE AND REPORT SEEN ON THE NEWS ABOUT THE PROBLEM WHERE CONSUMER TIRES WERE FIRESTONE WILDERNESS 255/70/16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726233July 30, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726142July 28, 2000
TIRES:TREAD/BELT
ON A CLEAR OPEN ROAD, HIGHWAY 15, OUR TIRE BLEW OUT. FORTUNATELY I WAS ABLE TO CONTROL THE CAR. FIRST WE HEARD A LOUD NOISE, THEN SMOKE FROM THE REAR OF CAR, THEN THE CAR BECAME VERY DIFFICULT TO CONTROL. SINCE THE CAR WAS ALMOST NEW WE TOOK THE TIRE TO GAUDIN FORD IN LAS VEGAS TO COMPLAIN ABOUT THE TIRE. WE WERE TOLD THAT IT HAD TO BE A ROAD HAZARD AND THAT WE WOULD NEED TO BUY A NEW TIRE, WHICH WE DID. ON OUR LOCAL NEWS THEY HAVE HAD SEVERAL STORIES ABOUT THE SAME TIRES BLOWING OUT THE SAME WAY, BUT UNFORTUNEATLY FOR THEM, THESE PEOPLE WERE KILLED. I THINK THE TIRES ARE UNSAFE. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866233July 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING VEHICLE DOWNSHIFTS AND SLOWS DOWN. DEALER HAS SEEN VEHICLE, AND COULDN'T SOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition