Ford Expedition Complaints (1999)

946 consumer complaints on file.

#867827August 15, 2000
TIRES:TREAD/BELT
WHILE TRAVELING 65-75 MPH AND WITHOUT INDICATION TIRE TREAD SEPARATED. *AK DUE TO THE FIRESTONE ATX TIRE (P26570R17) EXPERIENCED TREAD SEPARATION, DAMAGE WAS DONE TO THE VEHICLE. THE DOT#W2T61RE388. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727840August 14, 2000
TIRES:TREAD/BELT
I HAD BEEN DRIVING THIS VEHICLE ON THE HIGHWAY. I CAME INTO TOWN AND HAD A TIRE FAILURE WHEN I BACKED INTO A CURB AT VERY LOW SPEED (5 MPH+\-). THE FIRESTONE DEALER WOULD NOT LOOK AT IT SAYING IT WAS A ROAD HAZARD AND THE FORD DEALER SAID IT WAS NOT COVERED BY WARRANTY, SO I REPLACED THE TIRE MYSELF. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867674August 14, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES P265/70R17 EXPERIENCED TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727748August 13, 2000
TIRES:TREAD/BELT
RECENT FIRESTONE TIRE RECALL ONLY COVERS 15" WILDERNESS AT TIRES. I HAD A TIRE LOOSE PRESSURE/FLAT AT APPROXIMATELY 55 MPH. THE TIRES CAME ON MY NEWLY PURCHASED 1999 EXPEDITION. WITH ONLY 3900 MILES, THE TIRE WAS DESTROYED, INCLUDING THE SIDEWALL FROM SLOWING THE VEHICLE TO A STOP AFTER THE FLAT. I DID NOT INSPECT THE TIRE, I WAS JUST TOLD BY THE FORD DEALER THAT REPLACED IT THAT THEY WOULD INSPECT THE TIRE AND REPLACE IT IF RECOMMENDED. THE ONLY DOCUMENTATION I HAVE REGARDING THE REPLACEMENT IS A NOTE BY THE DEALER/SERVICE THAT THERE WAS A PUNCTURE TO THE SIDEWALL. THE SIDEWALL PUNCTURE DID NOT CAUSE THE FLAT. THE SIDEWALL DAMAGE WAS DUE TO THE TIRE FAILURE AT THE HIGH RATE OF SPEED. THE FORD DEALER WOULD NOT REPLACE THE TIRE UNDER WARRANTY WITH ONLY 3900 MILES. NOW THAT THE FIRESTONE RECALL IS IN FORCE, 16 " TIRES ARE NOT INCLUDED. SHOULD THEY BE? HAD I KNOWN ABOUT THE PROBLEMS, OR THE RECALL WOULD HAVE BEEN IN PLACE, I WOULD HAVE INSPECTED THE TIRE, OR EVEN KEPT THE TIRE FOR FURTHER INSPECTION FOR MY COMPLAINT. MY FAMILY WAS ON VACATION WHEN THE TIRE FAILURE OCCURED, I CHECK MY TIRE PRESSURE REGULARY AND IT WAS AT THE RECOMMENDED MANUFACTURES SPECS (35PSI). SHOULD THESE TIRES BE INCLUDED IN THE RECALL? I AM TAKING MY FAMILY ON ANOTHER VACATION IN 5 WEEKS. WE WILL BE DRIVING 4000-5000 MILES ON THESE TIRES. I WILL DO MY PART BY CONTINUING TO INSPECT AND CHECK TIRE PRESSURE. PLEASE KEEP FIRESTONE HONEST AND IF THE 16" WILDERNESS TIRES SHOULD BE INCLUDED, I WOULD LIKE TO KNOW BEFORE OUR FAMILY VACATION. THANKS FOR YOUR INVESTIGATION AND ALL YOUR EFFORTS. STEVE SANDQUIST. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727749August 13, 2000
TIRES:TREAD/BELT
ALL 4 TIRES TREAD CRACKED TO STEEL BELTS, 1/4-1/2 LENGTH CRACKS. 10-20 CRACKS PER TIRE, PARALLEL WITH TREAD, IN GROOVES. I DRIVE 18WHEEL TRUCK (11YRS) AND HAVE SEEN COUNTLESS INCIDENTS LIKE THIS. MY FIRESTONES ARE ABOPUT TO POP. NEITHER FIRESTONE OR FORD WOULD DISCUSS ON PHONE. WILL NOPT DRIVE UNTIL I BUY OTHER TIRES NEW AND WILL RETAIN OLD TIRES. *AK( DOT NUMBER: VNCU1RD498 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867652August 13, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: 1999 FORD EXPEDITION, ORIGINAL EQUIPMENT, DOT#VNCU1RD269 & TIRE SIZE P255/70R16. A RIGHT REAR BLOWOUT/ SEPARATION WHILE TRAVELING AT 55 MPH. NO INJURIES WERE REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784802August 12, 2000
ELECTRICAL SYSTEM
VEHICLE CONTINUALLY EXPERIENCES A NO START/TURN OVER CONDITION, CONSUMER CAN JUMP THE VEHICLE WITH CABLES AND IT IS FINE, THIS SITUATION HAPPENS SPERATICALLY, DEALER DOES NOT KNOW WHAT THE PROBLEM IS, THEY HAVE REPLACED THE MODULE, HOWEVER IT STILL CONTINUES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727649August 12, 2000
TIRES:SIDEWALL
IN AUG, 99, I WAS DRIVING MY 1999 FORD EXPEDITION ON INTERSTATE 80 BETWEEN AUBURN, CALIFORNIA AND LAKE TAHOE, WHEN MY WIFE AND 3 CHILDREN HEARD A LOUD NOISE, AND THE VEHICLE BEGAN SWERVING ALL OVER THE FREEWAY. AFTER THE NOISE, MY KIDS LOOKED BACK AND SAW WHAT THEY DESCRIBED AS SMOKE AND DEBRIS FLYING BEHIND THE CAR. FORTUNATELY, I WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD WITHOUT AN ACCIDENT. I GOT EVERYONE OUT OF THE CAR AND WE CALLED THE AUTO CLUB ON OUR CELL PHONE TO COME FIX THE FLAT. I LOOKED AT THE FLAT TIRE, AND I WAS VERY SURPRISED TO SEE THE NATURE OF THE FLAT. THE TIRE SIDEWALL WAS TOTALLY DISINTEGRATED, BUT THE TIRE TREAD REMAINED IS ONE ROUND PIECE. I JACKED UP THE CAR AND REMOVED THE WHEEL, AND THE SEPARATED TREAD THAT SURROUNDED THE ALUMINUM WHEEL. I LOOKED CLOSELY AT THE SEPARATED TREAD, EXPECTING TO SEE A NAIL OR SOME OTHER EVIDENCE OF A PUNCTURE. THERE WASNT ANY PUNCTURE OR HOLE IN THE TREAD. I THOUGHT THAT WAS VERY UNUSUAL SO I TOOK SOME PHOTOS RIGHT THERE. THEN I CHANGED THE TIRE AND PUT THE WHEEL AND SEPARATED TREAD IN MY CAR. THE AUTO CLUB TOW TRUCK ARRIVED JUST AS I WAS COMPLETING THE CHANGE. THE DAY AFTER THE INCIDENT, I WENT TO A FIRESTONE DEALER IN ROSEVILLE, CALIFORNIA AND BROUGHT THE WHEEL AND THE SEPARATED TREAD. I WAS PRETTY UPSET AND REQUESTED A FREE REPLACEMENT BECAUSE IT APPEARED TO ME TO BE A DEFECTIVE TIRE. HOWEVER, THE MAN AT THE FIRESTONE DEALERSHIP SAID IT WAS ROAD HAZARD AND THAT WARRANTY DID NOT APPLY. I COMMENTED TO MY SON AFTERWARDS THAT HE SEEMED ALMOST PRE-PROGRAMMED FOR THAT RESPONSE. I WASNT HAPPY WITH THEIR ATTITUDE AT FIRESTONE SO I WENT TO THE CLOSEST FORD DEALERSHIP. THEY WERE NICER ABOUT IT, AND AGREED THAT IT LOOKED LIKE A TIRE PROBLEM, BUT THEY SAID FORD DOESNT WARRANT TIRES ON NEW CARS. I ENDED UP JUST BUYING A REPLACEMENT WILDERNESS AT IN REDDING THE NEXT DAY BECAUSE THAT WAS OUR VACATION DESTINATION. WHEN WE RETURNED HOME ABOUT ONE WEEK LATER, MY WIFE WROTE A LETTER TO FIRESTONE, BUT WE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727709August 12, 2000
TIRES
ALL 4 TIRES WHERE FOUND CRACKED BY SERVICE STATION AND VERFIED BY FIRESTONE( DOT NUMBER: TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727622August 11, 2000
TIRES
CRACKS ALONG EDGE OF TREAD AROUND ENTIRE TIRE. WE HAVE RECEIVED 3 FLATS IN LESS THEN 4 MONTHS BETWEEN 13K AND 18K MILAGE ON TIRES. THE SPARE ONLY HAS 3K ON IT AND HAS NO CRAKCS. THE CRACKS WERE NOTICED 4/2000 WHEN FIRST FLAT OCCURRED AND REPAIR MAN SAID THE NEW TIRES SHOULD NOT LOOK LIKE THAT.NOTIFIED INDEPENT FIRESTONE DEALER 5/2000. THE CRACKS WERE NOTICED WHEN CAR HAD LESS THEN 3K BUT DID NOT KNOW THERE WAS A PROBLEM. NOW WITH THE RECALL IN PROCESS THIS TIRE IS NOT INCLUDED, SHOULD IT BE???( DOT NUMBER: W2CUIRD249 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727582August 11, 2000
TIRES
WE HAD TWO TIRES BLOW OUT AT THE SAME TIME GOING 25 MPH. HAVE YOU HAD ANY MORE COMPLAINTS ABOUT THESE TIRES?( DOT NUMBER: W2T6 TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727634August 11, 2000
TIRES:TREAD/BELT
CRACKS ARE DEVELOPING INSIDE THE TREAD ON BOTH FRONT TIRES. TIRES MAINTAINED AT 30-35 PSI.( DOT NUMBER: TIRE SIZE: P255 70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727576August 11, 2000
TIRES
TREAD SEPARATED JUST AS DESCRIBED IN RECALL OF SMALLER SIZE TIRES. TIRE BLEW OUT AT HIGHWAY SPEED.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867483August 11, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 99 EXPEDITION P265/70R17. WHILE DRIVING 70MPH RIGHT REAR TIRE TREAD SEPARATED, CAUSING MINIR DAMAGE TO VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727452August 10, 2000
TIRES:SIDEWALL
LEASED VEHICLE. UPON RECEIPT, NOTICED WHITE "PAINT" AROUND SIDEWALLS OF TIRES. SINCE RECALL ANNOUNCED ON P235'S, EXAMINED TIRES MORE CLOSELY TO SEE "PAINT" ACTUALLY "DIVETS" OF RUBBER MISSING OUT OF SIDEWALLS ON ALL TIRES AROUND ENTIRE CIRCUMFERENCE. LOOKS LIKE BEGINNINGS OF SEPARATION OF SIDEWALL. CAN E-MAIL DIGITAL PICTURES IF REQUESTED. *AK( DOT NUMBER: TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727507August 10, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727201August 9, 2000
TIRES:TREAD/BELT
DEFECTS TO OUR OEM TIRES ON OUR NEW EXPEDITION, SIMILAR TO THOSE DESCRIBED IN THE MEDIA. IN MID0AUGUST, AFTER ONLY HAVING OUR TRUCK FOUR MONTHS AND WITH ONLY 2500 MILES ON IT, THE FRONT LEFT SIDE TIRE'S BELTS BEGAN TO SEPARATE FROM THE TIRE. FIRESTONE REPLACED. FOUR MONTHS LATER, REAR RIGHT TIRE BEGAN TO GO FLAT AFTER HEATING UP, FIRESTONE TOOK OVER A MONTH OF TESTING ON THE TIRE ON THE TIRE AND REFUSED TO REPLACE IT EVEN THOUGH WE RETURNED IT FOUR TIMES DUE TO THESE FLATS. FINALYY, AFTER A MONTH OF COMPLAINTS, THEY RELUCTANTLY REPLACED THE SECOND TIRE. TWO DEFECTIVE TIRES IN LESS THAN EIGHT MONTHS OF THE VEHICLE BEING NEW AND THEY REPORTED NO COMPLAINTS ABOUT THE TIRE. I NOTIFIED FIRESTONE AND FORD OF MY CONCERNS ON 8/28/99 AFTER THE FIRST DEFECT AND HAVE ALL DOCUMENTATION.( DOT NUMBER: TIRE SIZE: 255-70-16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727223August 9, 2000
TIRES
I STILL HAVE THE TIRE, WHEEL AND A DIGITAL PHOTO TAKEN THE DAY OF THE FAILURE.( DOT NUMBER: TIRE SIZE: 255 70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727225August 9, 2000
TIRES
TIRE EXPLODED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727245August 9, 2000
TIRES
FIRESTONE HAS RECALLED THEIR WILDERNESS AT FIFTEEN INCH TIRES BUT I HAVE SIXTEEN IN TIRES OF THE SAME BRAND.THESE TIRES ARE SHOWING CRACKS AT THE SAME LOCATION WHERE TREAD SEPARATION IS OCCURING ON THE FIFTEENS.I BELEAVE THAT THESE TIRES ON MY FORD EXPEDITION MAY BE UNSAFE.HOW CAN I PURSUE THIS ISSUE SINCE I HAVE THIS VEHICLE LEASED FROM FORD MOTOR CO.THESE CRACKS ARE CONSISTANT ON ALL FOR TIRES AND LOOK LIKE THEY ARE JUST WAITING TO SEPARATE. IF IT BELONGED TO ME I WOULD NOT DRIVE ANOTHER DAY ON THESE TIRES BUT IT IS ON A FOUR YEAR LEASE.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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