Ford Expedition Complaints (1999)

946 consumer complaints on file.

#729092August 25, 2000
TIRES
DRIVING ON EXPRESSWAY, TIRE FAILED, PULLED OVER TO SIDE OF ROAD, TREAD GONE, NOTHING BUT SIDEWALLS REMAINED. TOOK TIRE TO DEALER, SAID IT WAS RUN ON THE RIM FOR EXTENSIVE TIME, THIS WAS NOT TRUE. PAID FOR NEW TIRE AS WELL AS NEW RIM.( DOT NUMBER: W2T6IRE368 TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868743August 25, 2000
TIRES:TREAD/BELT
P255/70R16, SIZE ORIGINAL EQUIPMENT ON A 1999 EXPEDITION. AT HIGHWAY SPEEDS TREAD DISINTEGRATED. *AK AFTER RUMBLING SOUND AT THE REAR OF THE VEHICLE INCREASED, THE VEHICLE BEGAN TO BE ROUGH AND THE TIRE DISINTIGRATED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001750August 23, 2000
TIRES
I GET VIBRATION WHEN BRAKING DOWN HILLS, POSSIBLE TIRES DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728761August 23, 2000
TIRES:TREAD/BELT
BELT SEPERATION AND VIBRATION IN THE TIRES DEALER WILL NOT REPLACE( DOT NUMBER: VNCU TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728769August 23, 2000
TIRES
WHEN DRIVIN ON SMOOTH (PUBLIC) GRAVEL ROAD, GRAVEL PERFORATED THE TREAD PACKAGE, AND THE STEEL BELTS, CAUSING DAMAGE THAT WAS DETERMINED TO BE NEARLY UNREPAIRABLE. WHEN REMOVED FROM THE RIM, THE TIRE IS SO FLIMSY THAT IT CAN BE EASILY DEFORMED WITH MINIMAL HAND PRESSURE. THESE ORIGINAL EQUIPMENT TIRES APPEAR TO BE SO FLIMSY THAT THEY SHOULD NOT CARRY AN ALL TERRAIN RATING, AND I BELIEVE THAT THEY ARE NOT SUITABLE EQUIPMENT FOR A VEHICLE OF THIS SIZE.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728796August 23, 2000
TIRES
TIRES WON'T STAY BALANCED (BALANCED 3 TIMES - STILL SHIMMY). TIRES RUN VERY HOT TO THE TOUCH. DEALER SAID THIS CONDITION IS NORMAL? SUPRISED THEY WERE NOT RECALLED BY FIRESTONE ALSO....MORE MUST DIE BEFORE A STATISTICAL ANALYSIS SHOWS A PROBLEM.( DOT NUMBER: TIRE SIZE: P245R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868462August 23, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A POPPING NOISE. LOST CONTROL, BUT MANAGED TO STEER VEHICLE SAFELY TO THE SHOULDER. LEFT FRONT TIRE TREAD SEPARATED. WHEN SHE GOT OUT OF VEHICLE, ANOTHER VEHICLE HIT HER TRYING TO ESCAPE DEBRIS FROM ROAD. FIRESTONE, WILDERNESS TIRES, SIZE WAS 17INCH. CONSUMER STATED THAT THE TIRE EXPLODED ON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728653August 22, 2000
TIRES
I WOULD LIKE TO FORWARD A COPY OF THE E-MAIL THAT I SENT TO FIRESTONE THREE WEEKS AGO BUT I AM UNABLE TO PASTE THAT LETTER INTO THIS BOX. IF YOU COULD GIVE ME THE APPROPRIATE E-MAIL ADDRESS AND WHATEVER REFERENCE NUMBER WOULD TIE MY LETTER TO THIS FORM I'LL SEND A COPY. THE SHORT VERSION IS THAT THE TIRE THAT MY DEALER INSTALLED ON MY TRUCK TO REPLACE ONE THAT THEY HAD DESTROYED FAILED AFTER 600 MILES. THERE WAS A MAJOR DEFORMATION ON THE INSIDE SIDEWALL THAT PUSHED THE BEAD AWAY FROM THE RIM AND ALLOWED ALL THE AIR OUT. I WOULD HAVE DISMISSED IT AS AN ISOLATED MANUFACTURING DEFECT BUT READ THE NEXT DAY ABOUT THE MAJOR PROBLEMS ASSOCIATED WITH FIRESTONE TIRES AND BECAME MORE CONCERNED - I WROTE FIRESTONE AND THEY SEEM TO HAVE DECIDED THAT THE BEST THING FOR THEM TO DO IS TO IGNORE ME - (I DO REALIZE THAT THEY HAVE THEIR HANDS FULL NOW SO MAYBE I'M SOMEWHERE ON A VERY LONG LIST) - IN ANY CASE I'M REGISTERING THE PROBLEM WITH YOU FOLKS. I'D BE HAPPY TO FORWARD A COPY OF THE LETTER IF YOU WILL LET ME KNOW WHERE TO SEND IT.( DOT NUMBER: UNKNOWN TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728698August 22, 2000
TIRES
CAR COASTED TO STOP. SPARE INSTALLED. COMMERCIAL MOTOR CO IN ARANSAS PASS SOLD ME TWO NEW TIRES BECAUSE THE RIGHT FAILURE SHREDDED THE TIRE. THAT WAY I HAVE TWO NEW TIRES ON FRONT END. COMMERCIAL DISCARDED THE TIRE. IT TOOK A WHOLE DAY TO GET THE TWO NEW ONES BECAUSE THE DEALER WAS NOT STOCKING THEM. I THOUGHT IT STRANGE AT THE TIME BUT THEY NEVER EXPLAINED THE PROBLEM.( DOT NUMBER: TIRE SIZE: 735X16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728389August 18, 2000
TIRES
THE FIRST TIRE (LEFT REAR) BLEW OUT WHILE TRAVELLING AT FREEWAY SPEED. THE VEHICLE SWUNG TO THE LEFT. FORTUNATELY NO ONE WAS NEAR ME AND I WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP. THE SECOND INCIDENT OCCURRED APPROXIMATELY ONE WEEK LATER. AGAIN AT FREEWAY SPEED, THE RIGHT REAR TIRE SUDDENLY WENT FLAT. THE VEHICLE WAS SAFELY BROUGHT TO AS STOP. BOTH TIRES HAVE BEEN REPLACED WITH NEW TIRES OF THE SAME MODEL.( DOT NUMBER: W2T6 TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728351August 18, 2000
TIRES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TIRES: HAD A BLOWOUT ON THE HIGHWAY IN APRIL OF THIS YEAR. I WENT TO THE NEAREST FIRESTONE DEALER. HE INSPECTED THE TIRE AND REPORTED THAT IT WAS DEFECTIVE AND NOT REPAIRABLE, SO I BOUGHT A NEW ONE. EVER SINCE THIS HAPPENED, THE VEHICLE VIBRATED TERRIBLY AT HIGHWAY SPEEDS. REPORTED (3TIMES) TO DEALERSHIP SINCE APRIL. EACH REPORT IS DOCUMENTED. ALLEGEDLY FIXED EACH TIME. FINALLY ON 8/04/00 THE TIRE WAS DECLARED DEFECTIVE BY THE DEALERSHIP AND WAS REPLACED.(I HAVE DOCUMENTATION/RECEIPTS ON ALL WORK). PROBLEM IS THAT THE TRUCK STILL VIBRATES AT HIGHWAY SPEEDS ALTHOUGH AT LOWER MPH THAN PREVIOUSLY REPORTED. AIR CONDITIONING: FIRST REPORTED STRONG MOLDY ODOR BACK IN JAN 1999. WAS TOLD BY FORD SERVICE REP. THAT IT WAS DUE TO THE TRUCK'S HAVING BEEN IDLE IN THE HOT SUN/PARKING LOT PRIOR TO MY PURCHASING IT. I WAS TOLD THAT IT WOULD DISSIPATE IN TIME. IT DID NOT. I BROUGHT IT IN THREE TIMES SINCE THEN. EACH TIME I ASKED THAT THE CAUSE BE FIXED AND NOT JUST THE SYMPTOMS. ON THE 4TH VISIT, I INVOLVED THE OWNER AND HIS DEALERSHIP HIRED AN OUTSIDE COMPANY TO REMOVE THE MOLD FROM THE SYSTEM. THEY CLAIMED TO HAVE DONE SO BUT DURING THE CLEANING PROCESS THEY ADDED A CHEMICAL/PERFUME THAT IS SO STRONG, ONE CANNOT TELL IF THE ACTUAL PROBLEM IS STILL PRESENT OR NOT. I WAS TOLD (BY THE SERVICE REP) THE OWNER WAS SO OFFENDED BY THIS SMELL THAT HE HAD THE COMPANY COME BACK OUT & REDO THE TRUCK TO REMOVE THE ADDED CHEMICAL. THEY WERE UNSUCCESSFUL AS IT SMELLS VERY STRONG EVEN TODAY (2 WEEKS LATER). MY CONCERN IS AS FOLLOWS; IF THEY REMOVED THE MOLD AND SMELL THEN WHY WOULD THEY NEED TO ADD A CHEMICAL/PERFUME? I BELIEVE THAT THEY ADDED THIS CHEMICAL TO MASK THE FACT THAT THE MOLD IS STILL PRESENT. I THINK THAT ALL THEY WERE ABLE TO DO WAS OVERPOWER THE STENCH OF MOLD BY ADDING THIS FRAGRANCE. I WANT THE CAUSE OF THE PROBLEM FIXED, NOT JUST THE SYMPTOMS. HAVING MOLD SPORES BLOWN INTO MY FACE IS A RISK TO MY HEALTH AND IS OF SERIOUS CONCERN TO ALL. MY TRUCK IS NOT THE ONLY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728403August 18, 2000
TIRES
I WAS RETURNING TO GA FROM FLORIDA, AND I HEARD THIS CHOPPER NOISE!! THERE WERE NO CHOPPERS ABOVE. A PASSERBY MOTIONED TO MY LEFT REAR TIRE. I PULLED OVER AND THE TREAD WAS COMING OFF THE TIRE! A COLLEGE STUDENT REMOVED THE TIRE AND INSTALLED MY SPARE. HE WOULD NOT TAKE ANY MONEY FOR THE OUTSTANDING JOB TO INSTALL THE SPARE TIRE. I HAD MY 4 CHILDREN IN THE SUV!!( DOT NUMBER: TIRE SIZE: 25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728229August 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT NEW CAR 8/11/99. ON 9/27/99 AT 2, 284 MILES THE VEHICLE STARTED SHOWING SIGNS OF TRANSMISSION FAILURE. THE CAR WOULD NOT SHIFT INTO GEARS PROPERLY AND WOULD LUNGE FORWARD. FORD REPLACE THE CONTROL MODULE. THEY TOOK IT FOR A TEST DRIVE AND IT FAILED IMMEDIATELY. THEY REPLACED IT WITH ANOTHER. THE VEHICLE WAS FINALLY READY FOR US TO PICK UP ON 10/15/99. THREE MILES AWAY FROM THE DEALERSHIP, THE TRANSMISSION FAILED AGAIN. WE TOOK IT BACK IMMEDIATELY. FORD REPLACED IT AGAIN AND WE GOT OUR CAR BACK ON 10/28/99. ON 8/7/00 WE BROUGHT OUR CAR BACK TO FORD AGAIN. THE VEHICLE WOULD LUNGE FORWARD WHILE STOPPED, LOOSE POWER OR STALL WHILE DRIVING OR STOPPED. TOOK IT TO FORD AGAIN. REPLACED TRANSMISSION AGAIN. VEHICLE OUT OF SERVICE FOR A TOTAL OF 36 DAYS IN ONE YEAR AND HAD 4 REPAIR ATTEMPTS TO CORRECT VEHICLE. NO REASONABLE OR SAFE REASON TO DRIVE - UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728278August 17, 2000
TIRES:TREAD/BELT
THESE TIRES WERE INSPECTED BY THE FIRESTONE DEALER AND HAVE CRACKING IN ALL FOUR TIRES IN THE TREAD SHOULDERS.THIS IS THE SAME DEFECT AS THE RECALLED TIRES--JUST A DIFFERENT SIZE.THE PROBLEM IS NOT JUST WITH THE 15" TIRES.THESE SHOPULD ALL BE PART OF THE RECALL.FORD HAS NOT OFFERED ANY HELP WITH THIS PROBLEM EITHER.( DOT NUMBER: TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728299August 17, 2000
TIRES:TREAD/BELT
MY SEVENTEEN INCH WELL CARED FOR FIRESTONE WILDERNESS AT FAILED WITH A TREAD SEPARATION BLOWOUT...THIS IS VERY DANGEROUS..I STILL HAVE THE BAD TIRE BUT HAVE REPLACED THE REST WITH NEW GOODYEARS( DOT NUMBER: TIRE SIZE: SEVENTEEN )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868020August 17, 2000
TIRES:TREAD/BELT
THEY WERE TRAVELING ON HIGHWAY AND THEY MADE A STOP AT THE HOTEL. RIGHT REAR TIRE WAS FLAT. THEY TOOK IT TO A TIRE PLACE, AND SAW THAT TIRE WAS TORN BETWEEN THE SIDEWALL, INNER TIRE WAS SEPARTED. ATTENDANT PUT TIRE IN THE WATER. AND HE TOLD THEM THAT TIRE HAD TO BE REPLACED. TIRE FIRESTONE WILDERNESS #AT 17 INCH.*AK THE RIGHT FRONT TIRE NEEDS AIR EVERY 7 DAYS BUT THE ONE THAT GOT FLAT WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728090August 16, 2000
TIRES
AFTER HAVING THE CAR FOR ONLY THREE DAYS, WE WERE TRAVELING 60 MPH ON A HIGHWAY WHEN THE LEFT REAR TIRE DISINTEGRATED - NO STEERING OR CONTROL PROBLEMS OCCURRED AND WE WERE ABLE TO PULL OVER AND PUT ON THE SPARE. WE RETURNED HOME AND TOOK THE CAR TO THE FORD DEALER WHERE WE PURCHASED THE VEHICLE THREE DAYS PRIOR AND THEY AT FIRST REFUSED TO COVER THE COST OF REPLACING THE TIRE. AFTER MUCH DEBATE AND RELUCTANCE ON THEIR PART ("THIS NEVER HAPPENS, YOU MUST HAVE HIT A NAIL") - WE ARGUED THAT THERE WAS NO WAY THE TIRE SHOULD HAVE BLOWN AFTER ONLY BEING DRIVE ON FOR LESS THAN 300 MILES AND THAT WE DID NOT HIT ANYTHING WE WERE AWARE OF (THEIR INSPECTION OF THE TIRE ALSO YIELDED NO PUNCTURES THAT THEY COULD FIND). FORD FINALLY AGREED TO PAY FOR A NEW WILDERNESS TIRE AND IT WAS REPLACED. WE ARE REPORTING THIS SO THAT YOU KNOW THIS HAPPENED OVER ONE YEAR AGO ON A VIRUALLY BRAND NEW TIRE.( DOT NUMBER: VNCU TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728098August 16, 2000
TIRES
I HAVE HAD TO REPLACE 1 TIRE ON THIS VEHICLE AND THE 3 OTHERS NOW ALSO HAVE PLACES WHERE THE SIDE WALLS ARE CRACKED AND PEELING AWAY FROM THE TIRE. WHEN WE SHOWED THIS TO A LOCAL DEALED WE WERE TOLD " THOSE TIRES JUST DO THAT" AND NOT TO WORRY ABOUT IT. WE ARE NOW VERY WORRIED ABOUT THESE TIRES AND THE SAFETY OF OUR FAMILY!! I ALSO OWN A 2000 FORD EXPEDITION (DOT NUMBER W2CUIRD050060 , TIRE SIZE P25570R16 ) AND ARE JUST WAITING FOR THE SAME THING TO HAPPEN TO THOSE TIRES AS WELL. IT JUST DOSEN'T SEEM LIKE TIRES WITH LESS THAN 30,000 MILES ON THEM SHOULD BE CRACKING AND PEELING!!( DOT NUMBER: VNCU1RD029 TIRE SIZE: P255/7OR16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728150August 16, 2000
TIRES
I HAVE NOT HAD A FAILED TIRE YET. I AM TRYING TO AVOID A CATASTROPHIC FAILURE FROM OCCURING. I HAVE P255/70R16 FIRESTONE WILDERNESS AT TIRES ON MY 1999 FORD EXPEDITION. I HAVE COME ACROSS AN INTERNAL FORD MEMO FROM WWW.SAFETYFORUM.COM THAT HAS FORD INSTRUCTING THEIR SERVICE DEPARTMENTS AND DEALERS OVERSEAS (IN THE MIDDLE EAST AND NORTH AFRICA) TO REPLACE ALL (5) 16 INCH WIDERNESS AT TIRES ON THEIR FORD VEHICLES. THE MEMO STATES THAT THIS IS DUE TO THE POSSIBILITY OF INTERIOR TIRE DEGREDATION AND TREAD SEPARATION. I WOULD LIKE AN ANSWER AS TO WHY THIS MEMO DOES NOT APPLY TO THE SAME TIRES ON THE SAME FORD VEHICLES IN THE US.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728014August 15, 2000
TIRES
TIRE SHREDDED SO BAD IN A SPLIT SECOND WITH NO WARNING AND NO PUNCTURE WAS APPARENT. FIRESTONE DEALER REPLACED AT NO CHARGE..( DOT NUMBER: TIRE SIZE: 25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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