Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10117099March 30, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE VEHICLE WAS PARKED FOR A FEW MINUTES WHEN ALL OF A SUDDEN IT CAUGHT ON FIRE . RESULTS SHOWED THAT THERE WAS S SHORT WITHIN THE CRUISE CONTROL SWITCH.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109370March 30, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE, ON ITS OWN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. *AK *SC THE CONSUMER BELIEVED THE FIRE WAS A RESULT OF A DEFECTIVE CRUISE CONTROL DEACTIVATION SWITCH. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10117051March 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
RECALL CAMPAIGN 97V171000 CONCERNING AUTOMATIC TRANSMISSION CABLE ASSEMBLY. THE SHIFT LEVER WILL NOT GO INTO PARK. THE SHIFT INDICATOR IS OFF BY ONE. OWNER CONTACTED THE MANUFACTURER, BUT WAS INFORMED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115954March 28, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
OUTSIDE MIRRORS ON BOTH SIDES OF AUTO HAVE SHOWN LINES IN THE MIRRORS AND THEY SHOW UP IN SUNLIGHT AND WHEN IN TRAFFIC AT NIGHT. THEY CAUSE YOU TO LOSE SOME VISION. I NOTICED THIS CONDITION FOR SOME TIME BUT THE DEALERS TOLD ME THIS WAS NORMAL. THIS AUTO HAS ONLY 500 MILES NOW BUT THIS STARTED BACK IN 2000. I JUST WENT IN FOR SERVICE 3/17/05 AT FORD AND THEY SAID ITS UP TO ME TO PAY FOR REPLACEMENT. I FEEL THAT THIS IS A SAFETY ISSUE. PLEASE LET ME KNOW IF THIS IS COMMON ON FORD SUV. THANK YOU R VUSICH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114777March 26, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAVE A 1998 FORD EXPEDITION, AND THE CRUISE CONTROL STOPPED WORKING, THE ANTI-LOCK BRAKES STOPPED WORKING, THE BRAKE LIGHTS STOPPED WORKING, AND I COULD NOT PUT THE CAR IN GEAR. I LOOKED AT THE FUSE BOX AND FOUND A FUSE BLOWN. WHEN I REPLACED THE FUSE, THE ENGINE COMPARTMENT IN THE CAR STARTED SMOKING PROFUSELY. I PULLED THE FUSE OUT RIGHT AWAY, AND HAD SOMEONE WATCH AS I PUT IT BACK IN. THE SMOKING STARTED AGAIN, AND IT WAS COMING FROM SOME TYPE OF BRAKE SWITCH ON THE FRONT OF THE MASTER CYLINDER. I TOOK THE CAR TO AIRPORT FORD IN FLORENCE, KY, AND THEY SAID IT WAS THE SAME PROBLEM THAT THE 2000 FORDS WERE BEING RECALLED FOR. I ASKED THEM IF IT WAS COVERED UNDER THE RE-CALL, AND THEY SAID IT WAS NOT THE RIGHT YEAR OR VIN. THEY SAID THEY DIDN'T KNOW WHY BECAUSE IT WAS THE EXACT SAME SWITCH CAUSING THE EXACT SAME FIRE THAT OTHERS ARE EXPERIENCING. I HAD TO PAY $158.14 PLUS $15.00 "SHOP SUPPLIES" PLUS $10.39 IN TAXES, TOTALING $183.53 FOR A DESIGN AND SAFETY FLAW - THE SAME ONE THAT THEY SAY ONLY AFFECTS THE 2000 MODELS. FORD IS TRYING TO KEEP FROM TAKING CARE OF THE PROBLEM FOR OTHER MODELS EVEN THOUGH EVEN THEIR OWN DEALERSHIP TECHNICIANS SAY IS THE SAME EXACT PROBLEM.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10114791March 26, 2005
STEERING:LINKAGES
I HAVE NOTICED A LARGE INCREASE IN AMOUNT OF SWAY WHEN STEERING AT HIGHER SPEEDS. I WENT TO CHANGE MY OIL AND FOUND THAT ONE OF THE LINKAGES FROM THE STABLIZER ARM TO THE AXLES? (SIDES WHERE THE WHEEL IS CONNECTED) HAD SNAPPED AND THE OTHER ONE WAS MISSING. I CONTACTED TWO DIFFERENT FORD DEALERS, ONE ACKNOWLEDGED THAT THEY HAD SEEN THAT PROBLEM SEVERAL TIMES AND THE OTHER ONE SAID THEY HAD NEVER SEEN OR HEARD OF IT. THEY WANTED $75.00 FOR JUST THE PARTS (LINKAGES), WHICH I PAID CONSIDERING THE SAFETY ISSUE. I AM A MECHANICAL ENGINEER AND WHEN YOU HAVE BOLTS SNAPPING LIKE THAT IT APPEARS TO BE BAD ENGINEERING OR FAULTY PARTS. ALSO WHEN YOU CONSIDER THESE VEHICLES HAVE HAD A ROLLING ISSUE IN THE PAST (ALTHOUGH ATTRIBUTED TO THE TIRES), I THOUGHT THIS WOULD DEFINITLY WARRANT A RECALL INVESTIGATION (THERE HAVE BEEN OTHER DOCUMENTED CASES ON YOUR SITE OF THIS PROBLEM ALSO). I REPLACED THE PARTS: TWO (2) XL3Z-5495AA STUDS, TWO (2) F65Z-5C491-BC NUT & WASHERS, TWO (2) F65Z-5K483-CC LINKS. I HAVE KEPT THE ONE STUD THAT HAD SNAPPED SHOWING THE BREAK. IT DID NOT SNAP ON THE THREADED END.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115909March 25, 2005
TRAILER HITCHES
A LOUD CLANKING NOISE STARTED COMING FROM THE TRAILER HITCH WHILE DRIVING. THE TRAILER HITCH CAME APART, BUT THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. DRIVER WAS ABLE TO DRIVE THE TRUCK HOME, AND WILL CALL THE MANUFACTURER THE NEXT DAY FOR APPOINTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114602March 24, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY SON WAS DRIVING THE 1998 FORD EXPEDITION AND HAD ENGAGED THE CRUSE CONTROL. THE CRUSE CONTROL WENT OUT OF CONTROL AND REVED THE ENGINE UP TO IN EXCESS OF 8000 RPM. HE WAS ON A HIGHWAY AND WAS ABLE TO SHUT OFF THE CAR AND ROLL TO A STOP. WHEN HE STARTED UP THE CAR AGAIN IN PARK, THE CAR AUTOMATICALLY WENT UP TO THE 8,000 RPM UNTIL HE SHUT IT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115729March 24, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE WAS TAKEN INTO A SHOP FOR CHECKUP, AND DURING THAT TIME. IT CAUGHT ON FIRE UNEXPECTEDLY. THE SHOP WAS UNABLE TO DETERMINE A CAUSE, BUT SEEMED TO BE A SIMILAR PROBLEM TO THE CURRENT INVESTIGATION OF EA 05-005 OF THE SPEED CONTROL SWITCH FIRES.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115791March 24, 2005
ELECTRICAL SYSTEM:WIRING
VEHICLE WAS PARKED IN FRONT OF THE RESIDENCE. TWO HOURS LATER, VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED OUT TO EXTINGUISH OUT THE FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115275March 16, 2005
SUSPENSION:FRONT:SPRINGS:TORSION BAR
A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE RIGHT FRONT COLLAPSED ONTO THE GROUND. VEHICLE WAS UNABLE TO BE MOVED. DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE FRONT SPRINGS TORSION BAR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113943March 11, 2005
ELECTRICAL SYSTEM
I ARRIVED AT HOME AND PARKED VEHICLE IN GARAGE ~5:15PM. MY WIFE WALKED ON THE TREADMILL (WHICH IS IN THE GARAGE) FROM 7:15 ? 7:45PM AND DID NOT SMELL OR NOTICE ANYTHING UNUSUAL. AT 10:00 PM I LOOKED THROUGH GARAGE DOOR TO MAKE SURE LIGHTS WERE OUT AND GARAGE DOORS SHUT. I NOTICED A SMALL RED LIGHT BELOW THE TRUCK. AFTER FURTHER INVESTIGATION, I FOUND IT WAS A FLAME. I CAME BACK IN THE HOUSE TOLD MY WIFE TO NOTIFY THE FIRE DEPT. I USED A HOSE AND FIRE EXTINGUISHERS TO EXHAUST FLAME AS THE FIRE DEPT. ARRIVED. THE HEAT WAS SO INTENSE IT MELTED THE GARAGE LIGHT LENS ABOVE THE VEHICLE. THE VEHICLE WOULD NOT GO INTO NEUTRAL DUE TO DAMAGE, SO I USED MY NEIGHBOR?S TRUCK TO PULL THE VEHICLE OUT OF THE GARAGE. IT APPEARS TO HAVE BEEN THE DEFECTIVE CRUISE SWITCH ACCORDING TO A FIRE INVESTIGATOR. THE DAMAGE TO THE VEHICLE IS OBVIOUS I CAN EMAIL PHOTOS (EXCEPT I DID NOT PHOTO DAMAGED WINDSHIELD). WE ALSO HAVE SMOKE DAMAGE TO OUR GARAGE. I HAVE FILED A COMPLAINT WITH FORD ORIGINALLY THEY TOLD ME IT WOULD BE 5 DAYS UNTIL THEY CONTACT ME, NOW THEY SAY IT COULD BE 10 DAYS. I ASKED THEM TO EXPEDITE, SINCE I AM CURRENTLY WITHOUT A VEHICLE. FORD HAS NOT DONE ANYTHING AT THIS POINT TO REVIEW OR RESOLVE THE ISSUE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113800March 9, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN TURNING THE STEERING WHEEL VEHICLE WOULD MAKE A NOISE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND IT WAS DISCOVERED THAT LOWER BALL JOINTS BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109296March 8, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
RECALL CAMPAIGN 05V017000 CONCERNING CRUISE CONTROL FIRE. VEHICLE WAS PARKED IN THE DRIVEWAY WHEN THE NEIGHBORS INFORMED CONSUMER THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED, AND THE VEHICLE WAS TOTALED. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109643March 8, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE TRUCK WAS PARKED INSIDE OF A PARKING LOT AND IT CAUGHT ON FIRE. NO INJURIES REPORTED. VEHICLE WAS TOWED. *AK FIRE WAS CAUSED BY A FAULTY CRUISE CONTROL DEACTIVATION SWITCH. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113777March 7, 2005
STRUCTURE
THE WINDOWS OF THE CONSUMER'S 1998 FORD EXPEDITION LEAKED DAMAGING THE INTERIOR OF THE VEHICLE. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113779March 7, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CONSUMER'S 1998 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10112367March 1, 2005
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE. IN MY RESEARCH OF THE TYPE OF ENGINE IN MY VEHICLE, A 4.6L MADE IN THE ROMEO PLANT, HAVE FOUND THAT THERE HAS BEEN NUMEROUS PEOPLE THAT HAD THEIR MOTORS FAIL(BLOWN). I HAVE A FORD EXPEDITION 1998 WITH A 4.6L ENGINE AND THE 8TH DIGIT OF THE VIN # BEING A W FOR ROMEO PLANT. WHEN I CALLED IN EXCESS OF 20+ AUTO SALVAGE YARDS, I HAD GOTTEN THE SAME RESPONSE. THAT PARTICULAR ENGINE FROM THAT PARTICULAR PLANT WAS A PROBLEM. I WAS ALSO TOLD 1997 WAS THE SAME OCCURRENCE. UNFORTUNATELY, I OWE ALMOST $7000.00 ON THIS VEHICLE THAT I NOW CAN NOT DRIVE WITH OUT REPLACING OR REBUILDING THE ENGINE, WHICH WILL BE MORE THAN A COUPLE THOUSAND. I HAVE BEEN TOLD BY THESE MANY SALVAGE YARDS AND MY LOCAL FORD DEALER THE PROBLEM OCCURS WHEN ANTIFREEZE MAKES ITS WAY INTO THE OIL AND BURNS OUT THE MAIN BEARINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111700February 17, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
NHTSA CAMPAIGN 98V095000; FORD ISSUED A WHEEL LUG NUT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT HAD SOME OF THE LUG NUTS COME OFF. THE VIN IS OUTSIDE THE REMEDY SCOPE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109700February 3, 2005
ENGINE AND ENGINE COOLING
THE ENGINE SHUT OFF WHILE BEING DRIVE. THE DEALER STATED THAT THE ISC VALVE WAS DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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