Ford Expedition Complaints (1998)

836 consumer complaints on file.

#10138703October 5, 2005
STEERING:COLUMN
DT: THE CONSUMER STATED THAT THE 1998 FORD EXPEDITION WAS HAVING A PROBLEM WITH THE STEERING AND WAS MAKING A LOUD NOISE. THERE IS A CLANKING SOUND. THE PROBLEM IS INTERMITTENT. WHEN TURNING THE STEERING WHEEL AT A SLOW SPEED ONE CAN HEAR THE NOISE. THE SPEED IS 5 MPH. THE CONSUMER HAD THE VEHICLE IN THE SHOP THREE TIMES OVER THE NOISE PROBLEM. NO ONE CAN FIND THE CAUSE OF THE PROBLEM. THE ONLY THING THAT THEY KNOW IS THAT IS COMING FROM THE FRONT END. THE CONSUMER HAS NOT CONTACTED FORD ABOUT THIS PROBLEM. THE MECHANIC SUGGESTED THAT IT MAY BE THE STEERING COLUMN OR AROUND THAT AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137168September 21, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:IGNITION:MODULE
DT: THERE IS AN INVESTIGATION # PE05033 FOR THE 1099-2002 MODELS, BUT IT DOES NOT INCLUDED THE 1998 MODEL THAT WAS HAVING THE SAME EXACT PROBLEMS AS DESCRIBED IN PE05033.. TOOK VEHICLE TO A MECHANIC SHOP, AND THEY HAVE REPLACED A JAMMED MODULE ON AUGUST 30, 2004, AND ON SEPTEMBER 13, 2005 THEY REPLACED THE ALTERNATOR. HAD NO TROUBLE UNTIL IT RAINED AGAIN AND THE VEHICLE WOULD NOT START. THEN, THE VEHICLE WAS SITTING FOR ABOUT THIRTY MINUTES AND IT STARTED. AFTER DRIVING THE VEHICLE, TURNING THE VEHICLE OFF, AND TAKING THE KEY OUT OF THE IGNITION THE DOOR CHIME WAS CLICKING ,/THE RADIO WAS GOING, AND THE AIR CONDITIONER WAS RUNNING WITH NO KEYS IN THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134473August 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: OWNER'S VEHICLE CAUGHT ON FIRE WHILE SITTING IN THE DRIVEWAY ON THURSDAY FOR ABOUT 5-10 MINUTES. THE OWNER HEARD THE HORN HONKING AND WENT OUTSIDE TO SEE THAT THE VEHICLE WAS IN FLAMES. THE FIRE WAS MORE CONCENTRATED IN THE DRIVER'S SIDE NEAR THE WINDSHIELD IN THE ENGINE COMPARTMENT. THE OWNER CALLED 911 AND BY THE TIME THE FIRE DEPARTMENT GOT THERE THE TRUCK WAS ENGULFED IN FLAMES. THE FIRE TOOK ABOUT 10 MINUTES TO EXTINGUISH. THE VEHICLE WAS TOTALED. THERE WAS A FIRE INVESTIGATION AND THE FIRE INVESTIGATOR SAID HE KNEW WHAT CAUSED THE FIRE ,AND THAT HE WAS STILL PREPARING THE REPORT. THERE WAS NO POLICE REPORT. THE FIRE INVESTIGATOR SAID THE FIRE WAS CAUSED BY THE CRUISE CONTROL SWITCH. THERE WAS DAMAGE TO A POP UP CAMPER THAT WAS LOCATED NEXT TO VEHICLE. ALSO, THERE WAS DAMAGE TO THE SIDING ON THE HOUSE AND THE GUTTERS. THERE WAS SOME DAMAGE TO THE LANDSCAPE TIMBERS AND SOME MULCH AND FLOWERS WERE BURNED AS WELL. THE DRIVEWAY WAS FULL OF DEBRIS. THE VEHICLE WAS TOWED TO A TOWING COMPANY. THE INSURANCE COMPANY WILL COME AND TAKE IT TO THEIR AGENCY STORAGE LOCATION. THE INSURANCE COMPANY HAS BEEN CONTACTED, BUT THE OWNER WAS UNAWARE OF WHETHER THE INSURANCE COMPANY WILL CONDUCT AN INVESTIGATION. THE OWNER DID NOT HAVE THE ADDRESS, BUT DID HAVE THE DEALER'S IDENTIFICATION NUMBER WHICH WAS LISTED IN DEALER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134142August 24, 2005
SUSPENSION:FRONT:STABILIZER BAR
TRUCK WAS AT DEALER FOR MAINTENANCE. FRONT SUSPENSION: STABILIZER LINKS WERE BROKEN OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134143August 24, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
ANTI-LOCK BREAK SENSOR WAS REPLACED BECAUSE LSENSOR LIGHT CAME ON REPEATEDLY. DEALER SAID IT WAS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133314August 18, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: CONTACT STATED WHILE WIFE WAS DRIVING A 1998 FORD EXPEDITION A SPARK PLUG BLEW OUT FROM ENGINE. THE CONSUMER STATES WIFE HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE KEPT RUNNING, BUT IT LOST POWER AND WAS MISFIRING. A CERTIFIED MECHANIC STATED THE NUMBER FOUR SPARK BLEW OUT ON THE PASSENGER SIDE DUE TO A DEFECTIVE CYLINDER HEAD. AND STATED THERE IS NOT ENOUGH THREAD ON THE BLOCK TO HOLD THE SPARK PLUG IN. THE CONSUMER STATES THIS HAS NEVER HAPPENED TO HIS VEHICLE BEFORE. THE VEHICLE HAS NOW BEEN REPAIRED BY HAVING METAL JACKETS PUT INTO THE CYLINDERS AND ALSO HAD THE CYLINDERS RETHREADED. THE SERVICE DEALER STATED IT WOULD COST APPROXIMATELY $2,000 TO REPAIR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131578August 4, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY 98 EXPEDITION WAS PARKED IN MY GARAGE WHEN MY SON CAME HOME AND OPENED THE GARAGE A SAW SMOKE COMING OUT. I HAD BEEN HOME ABOUT 80 MINS. THE SMOKE WAS COMING FROM UNDER THE HOOD OF MY EXP. I QUICKLY STARTED THE VEHICLE TO GET IT OUT OF THE GARAGE AREA, BUT IT WOULD NOT GO INTO REVERSE - THE BRAKE PRESSURE FUSE HAD BLOWN DUE TO THE WIRE FIRE, SO THE CAR WAS STUCK IN PARK. LUCKILY THE FIRE WENT OUT ON IT'S OWN. PROBLEM WAS THE CRUISE CONTROL DEACTIVATION SWITCH SPARKED (SOMEHOW) AND STARTED A SMALL WIRE FIRE UNDER THE HOOD - NEAR THE BRAKE FLUID RESERVIOR. THIS COULD HAVE BURNED MY CAR AND MY HOUSE DOWN !! NORTH CENTRAL FORD (RICHARDSON TX) WOULD NOT FIX THE PROBLEM AT NO CHARGE, BECAUSE "ONLY THE 2000 MODELS HAD A RECALL" !! THEY DID ACKNOWLEDGE THAT THE 1997 TO 2001 MODELS ARE CURRENTLY BEING "INVESTIGATED" BY FORD ENGINEERS AND THE NHTSA FOR THE SAME FIRE PROBLEM THAT I HAD. MY MECHANIC (NOT A FORD DEALER) DISCONNECTED THE WIRE HARNESS SO NOW THE FUSE WON'T BLOW AND I CAN DRIVE THE VEHICLE. I WILL HAVE MY MECHANIC FIX THE PROBLEM TOMORROW. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10130295July 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE AND I WERE GOING DOWN TO SO. CALIF. WHEN WE HEARD A LOUD POP. I CHECKED UNDER THE HOOD AND FOUND THAT THE SECOND SPARK PLUG BACK ON THE DRIVERS SIDE HAD BLOWN OUT. WE HAD TO SET OUT IN THE DESERT FOR 4 HOURS BEFORE WE COULD BE TOWED. THE FORD DEALER IN CARSON CITY, NEVADA TOLD US THAT THIS A COMMON PROBLEM AND FORD WOULD NOT COVER THESE REPAIRS. WHAT IS GOING ON HERE, WHERE IS THE RECALL, FORD SHOULD HAVE TO REPLACE ALL OF THESE DEFECTIVE PARTS AT THEIR EXPENCE, THEY ARE THE ONES MADE THE DEFECTIVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130363July 27, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
DT: 1998 FORD EXPEDITION. THE STEERING WHEEL LOCKED WHILE MAKING A TURN. CONSUMER WILL TAKE VEHICLE TO DEALERSHIP TOMORROW. THE POWER STEERING FLUID WAS CHECKED. ALSO, STATED THAT EVERYTHING WAS CHECKED, AND THE VEHICLE WAS VERY WELL MAINTAINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129916July 25, 2005
VISIBILITY:WINDSHIELD
WHEN IT RAINS WATER LEAKS ONTO THE GEM MODULE AND FUSE BOX UNDER THE DASHBOARD LEFT OF THE STEERING COLUMN. SOME OF THE EFFECTS ARE, WINDSHIELD WIPERS STOPPING, TRANSMISSION GOING INTO LIMP MODE WITH OD LIGHT FLASHING, BATTERY GOING DEAD IF RAINING OVERNIGHT, SPEEDOMETER NOT WORKING, HEATER FAN RUNNING WHILE OFF, LEFT FRONT POWER WINDOW NOT WORKING, AND INSTRUMENT PANEL WARNING LIGHTS FLASHING ON AND OFF. EVERYTHING COMES BACK TO NORMAL AFTER IT DRIES OUT. I HAD THE WINDSHIELD REPLACED. I HAD THE NEW WINDSHIELD RESEALED TWICE. I HAD TO REPLACE THE BATTERY. I STILL CAN SEE WATER DRIPPING NEXT TO THE PARKING BRAKE. I HAVE BROWSED THE NET AND FOUND THAT THIS IS A COMMON PROBLEM WITH EXPEDITIONS AND F150'S. I WOULD LIKE FORD TO TAKE RESPONSIBILITY AND REPAIR THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128620July 13, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT JUNE 4TH, 2005 THE VEHICLE BURNED TO THE GROUND. THE FIRE DEPT CAME OUT AND EXTINGUISHED THE FIRE. TWO INVESTIGATORS CAME OUT AND SAID THE FIRE STARTED FROM THE CRUISE CONTROL SWITCH. THE DECK BURNED ON THE SIDE OF THE HOUSE AND IT ALSO BURNED A TREE. THE VEHICLE HAD BEEN SITTING FOR 3 DAYS BEFORE IT CAUGHT FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127458July 5, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
1998 FORD EXPEDITION. ON JULY 1, 2005 CRUISE CONTROL DEACTIVATION SWITCH BURNED AND MELTED RENDERING VEHICLE INOPERABLE (TEMPORARILY). THREE CHILDREN NEEDED TO BE "EVACUATED" IN TEARS AS SMOKE BILLOWED FROM UNDER THE HOOD. ALTOUGH A KNOWN ISSUE TO FORD, BECAUSE THEIR CURRENT RECALL IS 2000 YEAR ONLY THEY OFFERED NO (YES NO) ASSISTANCE FOR REPAIR (ONLY ASKING THAT THE DEFECTIVE PART(S) BE REPLACED - NOT ANY OTHER SUBSEQUENT DAMAGES. THERE WERE NONE OTHER THAN THE SMOKE). THOUGHT YOU MAY LIKE TO HERE ABOUT IT. THANKS, DAVID
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127397July 4, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY 1998 FORD EXPEDITION EDDIE BAUER WITH 84K MILES ON IT HAS HAD TWO SPARK PLUG COILS GO BAD AND HAVE BEEN REPLACED FOR $425 EACH TIME. ON JULY 1, WHILE DRIVING ON THE HIGHWAY, THE CAR MADE A LOUD POP AND WE HAD TO PULL OVER, LUCKILY WITHOUT CAUSING AN ACCIDENT. WE WERE ABLE TO GET TO THE FORD DEALER IN OJAI, WHO LOOKED AT THE CAR AND DETERMINED THAT THE A SPARK PLUG HAD BLOWN OUT OF THE HEAD AND COST TO REPAIR WAS GOING TO BE $3800. MANY PEOPLE WITH THE 5.4L TRITON ENGINE REPORT THE SAME PROBLEM AND FORD NEEDS TO ADDRESS THIS. THE ENGINE SHOULD BE RECALLED SINCE IT HAS A FATAL DEISGN FLAW. THERE ARE ONLY 4 THREADS IN EACH SPARK PLUG HOLE INSTEAD OF 8. WE COULD HAVE BEEN KILLED IF THE CAR HAD STALLED AT THE WRONG TIME. PLEASE GET FORD TO ADDRESS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127316July 1, 2005
STRUCTURE:BODY:BUMPERS
DT: THE CONSUMER OWNS A 1998 FORD EXPEDITION. WHILE THE CONSUMER WAS DRIVING THE WHITE PLASTIC PIECE ON THE FRONT OF BUMPER RIPPED OFF AND WAS COMING UP ON WINDSHIELD, ALMOST CAUSING AN ACCIDENT. CONTACT HEARD SOME FLAPPING COMING FROM THE VEHICLE. SHE GOT OUT AND CHECKED THE VEHICLE AND DID NOT SEE ANYTHING. ABOUT 20 MILES FURTHER OF THE BUMPER CAME OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127177June 30, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: THE VALVE INSIDE THE GAS TANK THAT KEEPS THE GASOLINE FROM EVAPORTAING IN THE AIR BROKE. CONTACTED THE DEALER, AND THEY SAID THIS PART VERY RARLEY BREAKS AND THERE WERE GOING TO CHARGE CONSUMER TO HAVE IT FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113057June 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STARTED TO MAKE A NOISE, WHEN THE CONSUMER WAS DRIVING. THE DEALER STATED THE UPPER CAMSHAFT SENSOR HAD BROKEN. THEN A MONTH LATER THE LOWER CAMSHAFT SENSOR BROKE. THE MANUFACTURE STATED THE WARRANTY DOES NOT APPLY AFTER MILEAGE HAS BECOME TO HIGH. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125983June 20, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
I JUST STARTED EXPERIENCING ABOUT 2 YEARS AGO ABOUT THE SAME PROBLEM DESCRIBED IN THE THE ASSOCIATED PRESS ARTICLE ON THE CNBC FINANCIAL WEB PAGE. DURING EXTREME PERIODS RAIN, DAMPNESS OR HIGH HUMIDITY, MY TRUCK WOULD NOT RUN CORRECTLY. IT STARTED OUT WITH THE SPEEDOMETER NOT WORKING (OR THE CRUISE CONTROL), BUT DROVE FINE DOWN THE ROAD. THEN AS TIME & MONTHS WENT ON THE SYMPTOMS SEEMED TO GET WORSE. BESIDES THE SPEEDOMETER NOT WORKING OR THE CRUISE CONTROL WHEN IT RAINED, THE TRANSMISSION STARTED NOT SHIFTING AT ITS NORMAL ''SHIFTING POINTS'' & THE OVERDRIVE LIGHT ON THE GEAR SHIFTER WOULD FLASH ON & OFF REPEATEDLY. WHEN IT WAS DRY OUT OR IF I USED THE FLOOR HEATER WHEN IT RAIN, IT WOULD RUN OK. THEN ONE DAY IN THE RAIN ALL THE ''IDIOT CLUSTER LIGHTS'' IN THE DASH WOULD ALL START FLASHING ON & OFF WITH A ''CLICKING OR SWITCHING'' SOUND FROM UNDER THE DASH. IT GOT TO A POINT DURING A HEAVY RAIN THAT ALL OF THE ABOVE WOULD HAPPEN AT THE SAME TIME OVER A 40 MILE DRIVE, & THE REAR WINDOW WIPER WOULD STOP WORKING IN MID-WIPE & THE VEHICLE WOULD START LOOSING POWER. AT THIS POINT I TOOK IT TO MY LOCAL FORD DEALER & TOLD THEM THE SAME THINGS. FINALLY AFTER THE 2 VISITS & ANOTHER HOUR TO HOUR & A HALF TO DIAGNOSE & TROUBLESHOOT THE PROBLEM THEY TOLD ME THAT MY WINDSHIELD WAS LEAKING SOMEWHERE & WAS CAUSING THE PROBLEM. THEY SAID FORD HAD A ''TSB'' TECHNICAL SERVICE BULLETIN OUT. THEY FOUND BOTH THE ''GEM & CJB'' MODULES (PART #''S F852-14B205-KA & F752-14AD68-BA) UNDER THE DASH ALL ''WET & CORRODED'' & NEEDED TO BE REPLACED AT A COST OF $589.94 JUST FOR THE PARTS PLUS $74.95 HR. LABOR & A $7.50 HAZARDOUS WASTE FOR A REPAIR ORDER CHARGE. I TOOK MY TRUCK TO A LOCAL GLASS SHOP TO FIND THE LEAK & REPLACE THE SEAL. THEY DISCOVER THAT THE ''SEAL'' FOR THE WINDSHIELD WAS LEAKING AT THE TOP NEAR THE RAIN CUTTERS ON THE ROOF & RUNNING DOWN THE ''A'' PILLARS & WAS ALSO STARTING TO RUST THAT AREA NEAR THE SUPPORT STRUCTURE FOR THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125351June 15, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE VEHICLE HAS A PROBLEM WITH THE CRUISE CONTROL SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125259June 14, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT: CONSUMER'S 1998 FORD EXPEDITION BURST INTO FLAMES. WHILE CONSUMER WAS IN VEHICLE, WITH THE VEHICLE OFF, SHE NOTICED WHITE SMOKE COMING FROM UNDER THE HOOD. WHEN THE CONSUMER GOT OUT OF THE VEHICLE THE SMOKE TURNED TO BLACK. WHEN THE CONSUMER WALKED AWAY SHE LOOKED BACK TOWARDS THE VEHICLE AND THE VEHICLE BURST INTO FLAMES.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10125107June 13, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT: CONSUMER WAS DRIVING ON HIGHWAY AND PREPARED TO EXIT ON OFF RAMP WHEN LEFT DRIVER'S SIDE TIE ROD SEPARATED FROM VEHICLE AND ENTERED THE WHEEL WELL WHICH CAUSED VEHICLE TO COME TO A VIOLENT HALT. VEHICLE WAS TOWED TO DEALER, AND DEALER CONFIRMED TIE ROD BROKE. INSPECTED RIGHT SIDE, AND SAID THAT TIE ROD WAS NEAR FAILURE AS WELL. REPAIRS WERE MADE. THAT WAS SECOND TIME IN 3 YEARS THAT TIE RODS WERE REPLACED. THE FIRST TIME IT WAS UNDER WARRANTY, AND THE SECOND INCIDENT WAS NOT COVERED UNDER WARRANTY. CONSUMER WAS UPSET THAT THESE PARTS T FAILED. HAD NOT OCCURRED UNDER NORMAL WEAR AND TEAR CIRCUMSTANCES. THIS WAS STREET AND HIGHWAY DRIVING, NO ROUGH WEAR ON THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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