Ford Expedition Complaints (2019)

526 consumer complaints on file.

#11666998June 15, 2025
ENGINE, POWER TRAIN
Transmissions CDF Drum is failing annd causing my transmission to go out of gear and slam into first and I just preformed “cam phaser” repairs exceeding $3400. A vehicle this new should not need these repairs. There’s 1000s of complaints online and it’s sick and twisted that Ford is not forced to recall these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666583June 12, 2025
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666619June 12, 2025
POWER TRAIN
The transmission has completely failed. My wife pulled out into traffic and it failed to engage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665886June 9, 2025
POWER TRAIN
While driving the 2019 Ford Expedition the transmission intermittently has an issue where there is harsh or extreme delayed engagement and loss of power. This has occurred while attempting to merge on the highway in traffic and put myself and highway drivers at risk when it suddenly was not possible to accelerate to merge safely. The component was inspected by the Ford dealer and their response was to re-program the transmission software, however this has not resolved the issue and it still occurs. There were no warning lamps or indicator to show that the vehicle has a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665142June 5, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle was started in the morning, the engine was idling roughly while making an abnormal rattling sound. The contact stated that the failure was intermittent, but the rattling sound became worse and more frequent. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 (Engine and Engine Cooling) for cam phaser replacement. The contact questioned the dealer and was informed that the vehicle was not covered under the program. Additionally, the contact stated that the vehicle was recently repaired under Customer Satisfaction Program: 24E13 for an ignition and TCM (Power Train) software update. The contact stated that following the software update, the transmission was slipping out of gear and was hesitating while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The vehicle was returned to the same dealer to be diagnosed, and it was determined that the transmission shift cable bushing had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 69,401.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663940May 30, 2025
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact stated that the second-row rear passenger’s side seat belt failed to operate as needed. The contact had taken the vehicle to a dealer and the failure was confirmed; however, the part needed to repair the seat belt was on backorder. The contact was provided an estimate even though the part to repair the vehicle was unavailable. The contact stated that the vehicle was previous repaired under NHTSA Campaign Number: 24V099000 (Seat Belts); which the contact linked to the current seat belt failure. The manufacturer was notified of the failure and provided the contact with the information provided by the dealer. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 43,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664000May 30, 2025
POWER TRAIN
Traveling at approximately 65 MPH and the transmission slipped into neutral and we began to lose speed while the engine freely revved, then it slammed back into gear violently. Then about an hour later on the same trip it did it again, except this time when it slammed into gear the rear tires lock up and we were nearly rear ended, luckily they swerved over in time. The wheels then unlocked and the vehicle drove mostly normal after that. The shifts were of poor quality from time to time, and we are out of state with no choice but to continue for the week. It seemed to happen when trying to increase speed, so now I am very gingerly speeding up when needed. We will get it in for service as soon as we get home next week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662860May 23, 2025
ENGINE
There is a known defect in a solenoid where it doesn't allow the transmission to upshift, it gets stuck. The check engine light has come on and the engine starts to struggle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662600May 22, 2025
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact stated that while the [XXX] son was seated in the rear driver's side middle row seat, the seat belt buckle had malfunctioned and did not unlatch. While attempting to release the child, the seat belt straps continued to retract and tighten, causing distress to the child. The contact retrieved a knife and had to cut the seat belt straps to free the child. During the incident, the child sustained bruising to the abdomen. The medical treatment was required. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11662606May 22, 2025
UNKNOWN OR OTHER
Cam Phasers were recalled a couple years ago. I had the recall done and they were replaced. They are now worse than ever. My car horribly rattles every single time that I start it up and also now rattles when it idles. I should not have to pay for this out of my pocket. Clearly the part used in the recall did not do it's job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662638May 22, 2025
VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the front windshield wipers were activated but failed to respond as intended. The contact stated that the wiper arms seized. The vehicle was taken to the dealer, where it was diagnosed that the wiper arm linkage had failed and needed to be replaced. The contact was informed that the parts had been ordered. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662194May 20, 2025
ENGINE
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660897May 14, 2025
ENGINE
The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660948May 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660311May 12, 2025
POWER TRAIN
It's not just the f150 with transmission issues. My 2019 expedition has had the same transmission issues since I bought it with 48000 miles. Most of the hard downshifts happen at highway speeds, but also occur at other times. I've taken it in at least 6 times for this issue with no remedy before the transmission failed at 102000 miles. That cost me $7100 to repair the transmission and $1000 in rental car costs. I have 113000 miles now and the same issues are occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660458May 12, 2025
POWER TRAIN
While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone. For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658649May 3, 2025
POWER TRAIN, UNKNOWN OR OTHER
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658135May 1, 2025
POWER TRAIN
My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656811April 25, 2025
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656582April 24, 2025
POWER TRAIN
10 Speed transmission slipped out of gear twice while driving Vehicle has 39,000 miles but 5.5 years old. Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair. I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage. They should be placed on recall. An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired. The internet is full of owners with similar problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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