Ford Edge Complaints (2013)
2,447 consumer complaints on file.
- #10933776December 7, 2016EXTERIOR LIGHTING
MY INTERIOR LIGHTING STAYS ON WHEN I AM IN REVERSE BECAUSE THE DRIVERS DOOR AJAR IS ALWAYS ON, I ALMOST HIT MY NEIGHBOR AND CLIPED HIS DOG BECAUSE IT IS IMPOSSIBLE TO SEE OUT THE BACK WINDOW WHEN BACKING WHILE THE INTERIOR LIGHTS ARE ON. THIS IS A HUGE SAFETY PROBLEM. I HAVE FILED ON THIS BEFORE BUT NOW IT HAS BECOME A REAL PROBLEM. WHAT IF I HAD HIT MY NEIGHBOR? SAFETY ISSUE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10930327December 7, 2016STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DOOR AJAR LIGHT COMES ON WHEN ALL DOORS ARE CLOSED WHILE DRIVING, AFTER EXITING THE VEHICLE. IT APPEARS TO BE RELATED TO THE DRIVER'S DOOR. I HAVE TO CLOSE THE DOOR SEVERAL TIMES AND VERY HARD. IN FACT, I HAVE TO SLAM IT SO HARD I FEAR I MAY BREAK THE WINDOW. IT IS A TREMENDOUS SAFETY ISSUE. ALL THE DOORS WILL UNLOCK WHILE DRIVING BECAUSE THE SENSOR IS NOT REGISTERING. THIS IS MY SECOND TIME DEALING WITH THIS MATTER. THE FIRST TIME IT WAS COVERED UNDER WARRANTY...UGH! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10930358December 7, 2016ELECTRICAL SYSTEM
DRIVERS SIDE DOOR SENSOR STATES THAT THE DOOR IS AJAR. THIS LEAVES THE INTERIOR LIGHTS ON. THE INABILITY TO LOCK THE DOOR. IT ALSO DEPLETES THE BATTERY BECAUSE THE COMPUTER IS STILL ACTIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10930350December 7, 2016ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
MY DRIVER DOOR SENSOR CONSTANTLY TELLS ME THAT MY DRIVER DOOR IS AJAR EVEN WHEN THE DOOR IS COMPLETELY SHUT, CAUSING THE DOORS NOT TO LOCK, INTERIOR LIGHTS TO STAY ON, A CONSISTENT BEEPING NOISE ALERTING ME, AND DRAINING MY BATTERY SEVERAL TIMES. THIS IS UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10930374December 7, 2016ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DOOR AJAR SWITCH ON DRIVERS DOOR MALFUNCTION. INDICATES DOOR AJAR AT ALL TIMES, THUS DOORS DO NOT LOCK WHILE DRIVING, INTERIOR LIGHTS REMAIN ON, DASH TELL-TAIL LIGHT AND WARNING SIGNAL. UNSAFE CONDITION EXIST BECAUSE OF FAILURE OF LOCKS FOR CHILD SAFETY, DURING VEHICLE MOVEMENT. ALSO UNABLE TO ENGAGE VEHICLE LOCKS AND ALARM SYSTEM DUE TO FAULTY SWITCH, AS VEHICLE DOES NOT RECOGNIZE THE DOOR IS CLOSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10930186December 6, 2016STRUCTURE:BODY
WHILE DRIVING ON THE CITY STREET, THE DRIVER DOOR AJAR WARNING IS DISPLAYED ON THE DIGITAL INSTRUMENT PANEL, ALONG WITH INSTRUCTIONS TO SHIFT THE VEHICLE INTO PARK AND THE DOME LIGHTS BEING TURNED ON. OPENING AND CLOSING THE DOOR WILL MAKE THE WARNING GO AWAY FOR A FEW MINUTES, BUT IT INVARIABLY RETURNS BEFORE MUCH TIME PASSES. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10930300December 6, 2016UNKNOWN OR OTHER
THE DOOR SWITCH TO LOCK DOORS DOES NOT ENGAGE LIGHTS STAY ON DOORS DO NOT LOCK IT DRAINS BATTERY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10929861December 5, 2016ELECTRICAL SYSTEM
DRIVER'S SIDE REAR DOOR SENSOR DOOR AJAR. TOOK TO DEALER IN JC, KS $315 PROBLEM "FIXED"APRIL 2016. JULY 27, 2016, I PUT MY MOTHER'S STUFF IN BACKSEAT AND LOCK DOOR. "PING AND A PLINK" AND SOMETHING FALLS TO THE BOTTOM OF DOOR. WHEN I REACH MY DESTINATION, THE DOOR WILL NOT UNLOCK. CAR WAS STATIONARY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10929926December 5, 2016ELECTRICAL SYSTEM
DOOR OPEN SENSOR REMAINS ACTIVE EVEN WHEN DOORS ARE CLOSED. THIS IS A SAFETY CONCERN BECAUSE AUTO-LOCKING DOES NOT FUNCTION, INTERIOR LIGHTS REMAIN LIT AND INDICATOR LIGHTS/ALARMS DO NOT SHUT OFF. THIS IS AN ONGOING PROBLEM AND CAN ONLY BE SOLVED BY REPEATEDLY OPENING AND CLOSING THE DOOR UNTIL THE SENSOR ACTIVATES, WHICH DOESN'T ALWAYS HAPPEN. THE PROBLEM STARTED ABOUT 30 DAYS AGO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10929463December 1, 2016ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON EVEN WITH DOOR CLOSED. WILL NOT ALLOW ME TO LOCK IT SOMETIMES. KEEPS INTERIOR LIGHT ON WEARING OUT THE BATTERY. PROBLEM IS PERSISTENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928939December 1, 2016ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER SIDE DOOR LATCH HAS FAILED RESULTING IN INABILITY TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION. ADDITIONALLY, AS THE DOOR IS NOT BEING SENSED AS BEING CLOSED, THE INTERIOR LIGHTS REMAIN ON ALONG WITH THE DOOR AJAR LIGHT. THIS DRAINS THE BATTERY. THE INABILITY OF THE DOORS TO NOT STAY LOCKED AS A RESULT OF THIS LATCH FAILURE IS A SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10929248December 1, 2016UNKNOWN OR OTHER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I AM VERY CONCERNED ABOUT MY DOOR AJAR PROBLEM THAT I AM HAVING WITH MY VEHICLE. I HAVE CHILDREN AND IF THE DOOR AJAR IS ON THE DOORS DO NOT LOCK. IT ALSO MAKES THE DOME LIGHTS STAY ON. ANOTHER PROBLEM IS THAT WHEN I STOP MY VEHICLE IT CONSTANTLY IS MAKING DINGING NOISES AND TELLING ME TO PUT THE CAR IN PARK AND SHUT MY DOOR. I AM STILL VERY CONCERNED ABOUT ALL THESE ISSUES, ESPECIALLY FOR MY CHILDREN. I HAVE NOT SEEN ANY RECALLS OUT FOR THIS ISSUE AND I HAVE SEEN MANY ISSUES ON THE INTERNET ABOUT THIS GOING ON IN SEVERAL FORD VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928969December 1, 2016ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2013 FORD EDGE RECENTLY STARTING SHOWING "DOOR AJAR" INDICATORS ON MY MESSAGE CENTER. ADDITIONALLY, THIS MESSAGE CAUSES A "SHIFT TO PARK" MESSAGE ON THE MESSAGE CENTER AS WELL. WHAT STARTED OUT AS A RANDOM MESSAGE IS NOW A DAILY MESSAGE AND I HAVE TO OPEN AND CLOSE DOORS REPEATEDLY IN AN ATTEMPT TO GET RID OF THE MESSAGE. NIGHT DRIVING IS NO LONGER AN OPTION AS I AM BLINDED BY INTERIOR LIGHTS WHEN I CAN'T GET THE SENSOR TO ENGAGE AND RECOGNIZE THAT THE DOORS ARE CLOSED. DURING THE DAY I RUN THE RISK OF HAVING A DRAINED BATTERY IF I CAN'T SEE WHETHER OR NOT THE LIGHT HAS GONE OUT WHEN I EXIT THE VEHICLE. WHEN THE SENSOR DOESN'T FUNCTION CORRECTLY MY KEYLESS ENTRY IS USELESS AS WELL. I FEEL THIS IS CERTAINLY A SAFETY ISSUE, FORD EVEN LISTS THE DOOR AJAR WARNING SWITCH ASSEMBLY AND LOCK LEVER ASSEMBLY UNDER "SAFETY" IN MY CERTIFIED PRE-OWNED COVERAGE GUIDE. I AM PAYING THE $100 DEDUCTIBLE TO HAVE THE SWITCH RESET AS THE DEALER DOESN'T WANT TO REPLACE SOMETHING THE DOESN'T HAVE TO. FORD SHOULD JUST BITE THE BULLET AND ISSUE THE RECALL FOR THIS, THEY LISTED IT UNDER THE SAFETY CATEGORY TO STAY IT'S NOT A SAFETY ISSUE IS WRONG. IF THE SWITCH ISSUE WAS THE FLIP AND THE LIGHT WARNING DIDN'T ILLUMINATE WHEN IN FACT THE DOOR WAS OPEN THAT WOULDN'T BE A SAFETY ISSUE? I THINK NOT. I HAVE ALWAYS HAD FORDS, THIS USED CPO EDGE IS CLOSEST AUTO I HAD TO NEW IN MY LIFE, I HAVE NEVER HAD ANY PROBLEMS WITH MY OTHER USED OLD FORDS, I'M DISAPPOINTED HOW FORD MANAGEMENT IS HANDLING THIS. FORD ISSUE THE RECALL AND LETS GET THIS DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928287November 28, 2016SERVICE BRAKES
BRAKE BOOSTER ON FORD EDGE FAILED SUDDENLY AT 60-70K MILES. NOTICED IT SUDDENLY WHEN DRIVING THE CAR ONE AFTERNOON. AT THE FIRST STOP LIGHT, HAD TO STOMP ON THE BRAKES TO SLOW THE CAR TO A STOP, BECAUSE NORMAL BRAKE PRESSURE HAD HARDLY ANY EFFECT. KNEW SOMETHING ELSE WAS WRONG, BECAUSE BRAKE PADS AND CALIPERS WERE RECENTLY REPLACED. THIS IS A KNOWN ISSUE COVERED UNDER CUSTOMER SATISFACTION PROGRAM 13N02, HOWEVER MY VEHICLE APPEARS TO HAVE BEEN MANUFACTURED A FEW MONTHS AFTER THE 5/3/10-3/28/13 MANUFACTURING WINDOW COVERED BY THE PROGRAM. THEREFORE FORD HAS REFUSED TO FIX MY ISSUE. THIS IS INSANE SINCE MY CAR WAS MANUFACTURED IN EXACTLY THE SAME WAY AND WITH THE SAME PARTS AS THE OTHER VEHICLES COVERED. THIS IS A HUGE SAFETY ISSUE, AS THE BRAKES ARE VERY DIFFICULT TO ENGAGE FULLY. THE PROGRAM ALSO STATES THAT "THE FUNDAMENTAL BREAKING SYSTEM REMAINS FUNCTIONAL" AND "THE EFFORT REQUIRED TO STOP THE VEHICLE WILL INCREASE GRADUALLY" IN REALITY YOU HAVE TO STOMP THE BRAKE ALL THE WAY DOWN TO THE FLOOR WITH HARD PRESSURE TO SLOW THE CAR EVEN A LITTLE BIT. I WOULD NOT CALL THAT "FUNCTIONAL". PEOPLE WILL PROBABLY DIE BECAUSE OF THIS ISSUE. AND IT'S RECKLESS FOR FORD TO HAVE PICKED SOME ARBITRARY MANUFACTURING DATES TO BE COVERED. POSSIBLY THEY HAVEN'T RECEIVED ENOUGH COMPLAINTS YET FROM THE ONES PRODUCED JUST AFTER THIS BECAUSE THEY ARE STILL A LITTLE NEWER? THIS IS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928322November 28, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR DOOR SENSOR GOES OFF WHILE DRIVING AND WILL NOT STOP IN TILL I REPEATEDLY SHUT THE DOOR SEVERAL TIMES. THIS IS VERY DANGEROUS AS WHEN YOU ARE DRIVING THE ALARM GOES OFF AND PUTS THE DRIVER IN SUDDEN ALARMING MODE AND IN NEED OF PULLING OVER QUICKLY AND AT TIMES NOT ABLE. I BOUGHT THE VEHICLE BACK IN SEPT 2016 AND IT STARTED 1 WEEK AFTER DRIVING THE CAR AND CONTINUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928365November 28, 2016ELECTRICAL SYSTEM
ON 9/6/16 I HAD TO HAVE THE LEFT REAR DOOR LATCH REPLACED BECAUSE IT CAUSED A 'DOOR AJAR' LIGHT TO COME ON. WHEN THIS HAPPENS THE DOORS WON'T LOCK AND THE INTERIOR LIGHTS WON'T GO OFF AT THE PROPER TIME. NOW TWO MONTHS LATER THE LEFT FRONT DOOR LATCH NEEDS TO BE REPLACED FOR THE SAME PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928115November 27, 2016EXTERIOR LIGHTING, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DASH SAYS THAT THE DOOR IS AJAR WHEN IT IS CLOSED. I HAVE SEEN WHERE THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SENSOR OR LATCH GOING BAD. I AM HAVING SIMILAR PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928120November 27, 2016POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THERE WAS AN SUDDEN UNEXPECTED LOSS OF POWER AND HAD TO IMMEDIATELY PULL OVER ON THE EDGE OF THE ROAD CAUSING A DANGEROUS SITUATION. THERE WAS NO RESPONSE FROM THE THROTTLE. AFTER THE CAR WAS TURNED OFF FOR ABOUT 1 MINUTE THEN RESTARTED, IT WAS ACTING NORMAL AND WAS ABLE TO MERGE BACK INTO THE ONCOMING TRAFFIC ALSO IN A DANGEROUS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928040November 26, 2016ELECTRICAL SYSTEM
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928054November 26, 2016STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER SIDE DOOR KEEPS ALARMING THAT IT IS NOT CLOSED EVEN IF DOOR IS CLOSED. I FEEL THIS IS A SAFETY ISSUE BECAUSE IT WON'T LOCK THE VEHICLE, THE INTERIOR LIGHTS REMAIN ON WHILE DRIVING AS WELL AS THE ALARM WHICH DISTRACTS THE DRIVER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0