Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10937805December 28, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
DRIVER DOOR AJAR LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED AND LOCKED. DOME AND EXTERIOR SIDE MIRROR LIGHTS STAY LITE DUE TO THIS. CAR IS IN PARK AND IF YOU SHIFT INTO DRIVE WHEN THE DOOR AJAR LIGHT IS ON THEN THE CAR TELLS YOU TO SHIFT INTO PARK AND THE INTERIOR LIGHT STAY ON. THIS STARTED THE WEEK ON DEC 19, 2016 AND HAS BEEN HAPPENING CONTINUOUSLY THROUGH OUT THE WEEK AND WEEKEND. CAR HAS BEEN TAKEN TO FORD TODAY 12/28/2016 AND OF COURSE THEY'RE ARGUING ITS NOT A SERVICE BULLETIN WHICH MEANS I WILL PROBABLY END UP PAYING THE DEDUCTIBLE ON MY EXTENDED WARRANTY TO GET IT FIXED WHEN THIS IS CLEARLY A FORD ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937903December 28, 2016
SERVICE BRAKES
AT APPROXIMATELY 46,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE BEHIND A SEMI TRUCK WHEN THEY HIT THE BRAKES. BRAKES WERE LOCKED, HARD TO PRESS AND THE VEHICLE DID NOT SLOW DOWN. THANKFULLY THERE WAS NO ONE ON THE FOLLOWING LANE AND I WAS ABLE TO AVOID AN ACCIDENT. I DECELERATED AND WITHIN A COUPLE OF SECONDS BRAKES BECAME RESPONSIVE AGAIN. I NEEDED TO MAKE IT HOME, DROVE TRYING TO GO AS SLOW AS POSSIBLE AND STAYING AWAY FROM OTHER CARS, HOWEVER BRAKES WORKED WITHOUT ISSUES. APPROACHING HOME THERE WAS A STOP SIGN AND AGAIN I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT WHEN THE BRAKES LOCKED AND THE CAR DID NOT STOP. THIS TIME A LOUD WHISTLING NOISE FILLED THE CABIN. TO ADD INSULT TO INJURY, EVEN THOUGH THE DEALER SAYS THEY KNOW BRAKES ARE FAILING IN THEIR F150'S AND FORD EDGES, THERE IS NO RECALL, AND THEY MADE ME PAY A DEDUCTIBLE TO FIX THE CAR THAT IS UNDER WARRANTY. APPARENTLY SOMEONE DECIDED THAT THE EXPENSE OF THE ESTIMATED NUMBER OF PEOPLE THEY PUT AT RISK OF DEATH OR INJURY IS STILL LESS THAN WHAT IT WOULD COST THEM TO FIX THEIR FAULTY BRAKES. HERE IS THE KICKER, I BOUGHT THIS CAR CERTIFIED PRE OWNED IN JULY 2016. I GOT MY CAR BACK TODAY, THEY FIXED THE FAULTY BRAKE BOOSTERS AND THE CABIN IS UNCHARACTERISTICALLY QUIET. SINCE I HAD BOUGHT THE CAR THERE WAS A QUIET HISS WHEN I HIT THE BRAKES AND THE SALES PERSON TOLD ME THAT WAS NORMAL FOR THE CAR, I NEVER HAD A FORD BEFORE AND THE BRAKES DID WORK ORIGINALLY SO I DIDN'T GIVE IT ANOTHER THOUGHT. BUT NOW THAT ITS QUIET I KNOW THAT THE BRAKES WERE FAILING AT THAT POINT. HOW WAS BILL CURRIE FORD IN TAMPA, ABLE TO CERTIFY THIS CAR WHEN THE BRAKES WERE ALREADY FAILING!!!!! THEY SOLD ME A DEATH TRAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937683December 27, 2016
POWER TRAIN
SOUNDS LIKE THE AXEL IS FALLING COMPLETELY OFF COMPLETELY DISENGAGING FROM THE FRONT DRIVER SIDE WHEEL. AFTER CONSULTING WITH LOCAL DEALERSHIP, THEY STATED IT APPEARS THE AXEL IS COMING OUT OF THE TRANSMISSION DUE TO SOME VALVE. DEALERSHIP STATED IT IS NOT COVERED ON THE SAME RECALLS AS THE OTHER 2013S THOUGH IT APPEARS IT IS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937752December 27, 2016
ELECTRICAL SYSTEM
I HAVE AN ISSUE WITH A SENSOR ON THE VEHICLE. I HAVE A "DOOR AJAR" LIGHT ON WHEN THE DOOR IS CLOSED. IT IS ON THE DRIVER DOOR AND NO OTHERS. I KNOW THIS IS A COMMON ISSUE WITH FORD SUVS AND JUST WANT MY VEHICLE DOWN FOR DOCUMENTATION. IF ANY FURTHER INFORMATION IS NEEDED BY ME PLEASE EMAIL OR CALL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937440December 26, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER DOOR LATCH; DOOR WON'T LOCK OR STAY LOCKED INTERMITTENTLY; DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED. WHEN THE INTERMITTENT PROBLEM OCCURS, THE DOORS UNLOCK, THE DOME LIGHT COMES ON, WHICH MAKES IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT OR EARLY MORNING. THE BATTERY IS DRAINING-THE DOOR AJAR LIGHT CAUSES THE INTERIOR LIGHTS TO COME ON WHEN THE VEHICLE IS PARKED. IT WILL NOT LOCK FROM OUTSIDE THE VEHICLE INTERMITTENTLY. THIS STARTED EARLIER THIS MONTH AN IS BECOMING MORE FREQUENT. THIS NEEDS TO BE ADDRESSED NOW! FROM MY RESEARCH, THIS IS A LONG STANDING ISSUE WITH FORD PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937504December 26, 2016
ELECTRICAL SYSTEM
REAR DRIVERS SIDE DOOR AJAR LIGHT COMING ON WHEN DOOR CLOSED COMES ON WHILE DRIVING, CAUSING ALARM AND ALL INTERIOR LIGHTS TO COME ON. STAYS ON EVEN WHEN DOOR IS CLOSED AND LATCHED. DEALER SAYS DOOR LATCH MUST BE REPLACED, EVEN THOUGH DOOR IS PROPERLY LATCHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936666December 21, 2016
ELECTRICAL SYSTEM
THE DRIVER'S SIDE DOOR AJAR WARNING APPEARS EVEN WHEN THE DRIVER'S DOOR IS COMPLETELY CLOSED. RESULTING IN MULTIPLE ERRORS WITHIN THE SYNC SYSTEM AND THE INABILITY TO TURN OFF THE CABIN LIGHTS. THIS PROBLEM CAN OCCUR WHILE STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936428December 20, 2016
STRUCTURE:BODY
DRIVERS DOOR LATCH FAILED AGAIN. WAS REPLACED UNDER FORD ORIGINAL WARRANTY WITH CAMELBACK FORD BUT HAS FAILED FOUR MONTHS LATER AND NOT UNDER WARRANTY. DEALER CAMELBACK FORD HAS NO INTEREST AND REPAIRING WITHOUT PAYING $642.00 TO REPAIR. I GUESS NO WARRANTY ON THEIR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936597December 20, 2016
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE DOOR AJAR INDICATOR REMAINED ILLUMINATED. IN ADDITION, NONE OF THE DOORS WOULD LOCK WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936601December 20, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN THE DOOR IS SHUT, VEHICLE CONTINUES TO STATE THE DOOR IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON. WHEN THE LIGHTS ARE ON, IT IS NOT POSSIBLE TO SEE OUT OF YOUR REAR VIEW MIRROR. BECAUSE OF THIS, WHEN YOU BACK UP, YOU CANNOT SEE ANYTHING BEHIND YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936346December 19, 2016
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DRIVERS DOOR AJAR LIGHT STAYS ON WHILE DRIVING , AND THE LIGHTS STAY ON 10 MINS AFTER THE CAR IS TURNED OFF . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936099December 18, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY DRIVER DOOR NO LONGER REGISTERS AS 'CLOSED' WHEN IT IS IN FACT CLOSED. THIS PROBLEM HAS PROGRESSIVELY WORSENED FOR A COUPLE MONTHS. THE PROBLEM WITH THE DOOR NOT REGISTERING AS LATCHED AND CLOSED MEANS THAT YOU ARE UNABLE TO LOCK THE DOOR WHILE THE CAR IS RUNNING. EVERY TIME YOU ATTEMPT TO LOCK IT AUTOMATICALLY UNLOCKS IT. AT THIS POINT I HAVE REMOVED ALL INTERIOR LIGHTS (THAT STAY ON) SO I CAN OPERATE THE VEHICLE SAFELY AT NIGHT UNTIL I HAVE TIME TO GET THIS FIXED. I'M JUST SIX MONTHS PAST THE NORMAL 3YR/36K MILES WARRANTY PERIOD AND FORD DEALERSHIP IS QUOTING A REPAIR CHARGE OF NEARLY $500 TO FIX THIS ISSUE. I UNDERSTAND THIS IS A COMMON ISSUE AND HAS BEEN PART OF A LARGE RECALL FOR OTHER FORD VEHICLES, BUT NOT AT THIS TIME FOR THE EDGE. IT'S A REAL NUISANCE. I'M CONCERNED ABOUT NOT BEING ABLE TO LOCK THE DOORS WHILE OPERATING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936074December 18, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR MECHANISM IS FAULTY AND WILL NOT READ MY DOOR AS CLOSED RESULTING IN BEING STRANDED WITH A DEAD BATTERY. AFTER BEING FIXED IT CONTINUES TO REAPPEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935523December 15, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHT REMAINS ON CONSTANTLY WHEN DOORS ARE CLOSED. THE INSIDE LIGHTS WILL NOT GO OFF CAUSING A DRAIN IN THE BATTERY. WE HAVE REPLACED THE BATTERY ONCE DUE TO THIS ISSUE. PLEASE FIX IT NOW FORD, WE WILL PROBABLY NOT BUY A FORD AGAIN IF THIS IS THE LEVEL OF CUSTOMER CARE THAT WE ARE EXPECTING TO RECEIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935553December 15, 2016
VEHICLE SPEED CONTROL
THIS ISSUE STARTED A LITTLE OVER A YEAR AGO. I WOULD BE DRIVING ON THE FREEWAY OR STREET AND ALL OF A SUDDEN MY MAINTENANCE LIGHT WOULD COME ON, MY CAR WOULD BEGIN TO SHAKE/RATTLE AND ALL OF A SUDDEN I COULD NO LONGER ACCELERATE. IF I COULD, I WOULD PULL OVER, SOMETIMES I HAD TO STOP IN THE MIDDLE OF THE INTERSECTION ON AN INCLINE AND COMPLETELY SHUT MY CAR OFF. I WOULD WAIT A FEW SECONDS AND IT WOULD START BACK UP AND RUN NO PROBLEM. I TOOK IT INTO 1 FORD AND THEY COULDN'T FIND THE PROBLEM. I TOOK IT INTO A 2ND FORD EARLIER THIS YEAR IN MARCH AND THEY CLAIMED THEY FOUND THE ISSUE. I SPENT OVER $1,000 REPLACING THROTTLE BODY AND FUEL FILLER NECK, WHICH THEY CLAIMED HAD A LEAK IN IT AND WAS CAUSING THE PROBLEM. SINCE THEN, I HAVEN'T HAD ANY ISSUES, UNTIL YESTERDAY. AGAIN, I WAS DRIVING HOME FROM WORK AND MY MAINTENANCE LIGHT CAME HOME, CAR STARTED SHAKING AND COULD NO LONGER ACCELERATE. THIS IS A MAJOR SAFETY CONCERN AS I'M AFRAID EVERY TIME I MAKE A TURN IN FRONT OF ONCOMING TRAFFIC THAT MY CAR IS GOING TO LOSE POWER AND I'M GOING TO GET T-BONED. I'VE READ ON CARCOMPLAINTS.COM THAT MANY OTHER PEOPLE ARE HAVING THIS SAME ISSUE. IT'S ONLY A MATTER OF TIME BEFORE FORD HAS A BIG LAWSUIT ON HAND. THEY BETTER FIX THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935156December 13, 2016
STRUCTURE:BODY
THE DRIVER DOOR AJAR LIGHT WILL RANDOMLY COME ON LIGHTING UP THE INTERIOR OF THE CAR. OR IT WONT GO OFF WHEN ENTERING THE VEHICLE. THIS IS AN ONGOING PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934608December 12, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 9 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. AFTER FOUR ATTEMPTS, THE DOOR WAS SECURELY CLOSED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934435December 10, 2016
STRUCTURE:BODY
DRIVERS SIDE DOOR SAYS IT IS AJAR, BUT IT'S NOT AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934137December 9, 2016
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FORD DOOR LATCH ISSUE- THE DRIVER DOOR WILL NOT LATCH WHEN DOOR IS SHUT THIS CAUSES THE LIGHTS TO COME ON IN THE VEHICLE AND WARNINGS TO APPEAR ON THE DASH (DOOR AJAR, SHIFT TO PARK, ETC). I HAVE ISSUES WITH MY CAR LOCKING BECAUSE THE DOORS APPEAR TO BE OPEN. THIS IS AN ONGOING ISSUE. THE DEALERSHIP CLEANED THE LATCH FOR ME AND THIS TEMPORARILY SOLVED THE PROBLEM, HOWEVER A FEW MONTHS LATER AND ITS HAPPENING AGAIN. THIS IS UNSAFE WHEN I AM DRIVING AS I DO NOT KNOW IF THE DOOR IS SECURELY SHUT. IT ALSO IS A DISTRACTION WHEN ALL OF THE LIGHTS ARE ON AND THERE ARE WARNINGS FLASHING ON THE DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934164December 9, 2016
ELECTRONIC STABILITY CONTROL (ESC)
FAULTY ELECTRONIC SENSOR CAUSED DOOR AJAR LIGHT TO COME ON WHICH CAUSED SHIFT TO PARK LIGHT TO COME ON AND CAUSED INTERIOR DOME LIGHTS TO COME ON AND NOT DIM WHILE IN GEAR. PREVENTED WINDOWS FROM BEING RAISED OR LOWERED DURING ALLOTTED TIME ONCE CAR WAS TURNED OFF. VEHICLE WOULD NOT STAY LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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