Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10967868March 22, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER DOOR AJAR ALERT COMES ON AND STAYS ON WILL NOT RESET, AT THE SAME TIME INTERIOR LIGHTING REMAINS ON FOR AN EXTENDED TIME AFTER TURNING CAR OFF AND EXITING. DRAINS THE BATTERY. THE DOOR LACKS ARE ALSO EFFECTED UNABLE TO LOCK WHILE CAR IS ON, THE AUTO LOCK NOT FUNCTIONING PLACING DRIVER AND PASSENGERS IN JEOPARDY. THE INTERIOR LIGHTS ALSO EFFECTED WHEN DRIVING ESPECIALLY AT DARK DUE TO AN EXTENDED DELAY IN GOING OFF AFTER STARTING PROHIBITS BEING ABLE TO SEE OUTSIDE AND DRIVE SAFELY. HAVE REVIEWED MANY REPORTS FROM OTHER FORD OWNERS ON THIS SUBJECT ON YOU TUBE MANY OF WHIZ HAVE HAD VERY COSTLY REPAIRS DONE REPEATEDLY ON THE SAME PROBLEM, SOME PURCHASING PARTS TO REPAIR ONLY TO FIND THE PARTS WERE FAULTY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967532March 21, 2017
UNKNOWN OR OTHER
DRIVER SIDE DOOR LATCH WARNING EVEN WHEN DOOR IS LATCHED AND CLOSED PROPERLY. HAVE ALREADY TAKEN IT TO DEALER FOR A "FIX" APPROXIMATELY 1 YEAR AGO, AND NOW IT STARTED AGAIN. DOOR OPEN SENSOR STAYS ON, DOME LIGHT STAYS ON AND DOORS CANNOT BE LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967605March 21, 2017
UNKNOWN OR OTHER
MY 2013 FORD EDGE WAS RECENTLY SERVICED TO CORRECT A PROBLEM WHICH WAS THE CAR ALARM COMING ON AND RANDOM TIMES AND AN INTERIOR LIGHT COMING ON TO SAY DRIVER DOOR AJAR. THIS DOOR AJAR LIGHT HAS BEEN COMING OFF AND ON FOR OVER A YEAR, I JUST LIVED WITH IT. WOULD SLAM THE DOOR WHILE DRIVING TO SEE IF IT WOULD GO OFF. ANNOYING. THE FORD DEALERSHIP IN ROSEBURG OR DID MY SERVICE WORK AS THEY DO SINCE I HAVE PURCHASED THE CAR FROM THEM. LOOKING ONLINE, I SEE THAT THIS PROBLEM WITH A FAILED DRIVER DOOR LATCH IS SOMETHING MANY FORD OWNERS HAVE COMPLAINED ABOUT. I FEEL THAT FORD HAS BEEN AWARE OF THIS PROBLEM WITH THEIR PRODUCT AND I DON'T FEEL THAT US VEHICLE OWNERS SHOULD BE THE ONES FOOTING THE BILL TO GET A NEW LATCH INSTALLED TO FIX THEIR PROBLEM!! I PAID $555 TO GET THIS PROBLEM DIAGNOSED AND A NEW LATCH INSTALLED. THE PART ITSELF WAS $214.70 AND THE REST WAS FOR LABOR AND THE DIAGNOSIS. SEEMS VERY, VERY HIGH PRICE TO PAY FOR THIS PROBLEM THAT FORD SHOULD BE PAYING FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967646March 21, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT COMES ON SAYING DOOR IS OPEN AND NO MATTER HOW MANY TIMES YOU SHUT THE DOOR IT STILL STAYS ON. BECAUSE OF THIS INTERIOR LIGHTS ARE STAYING ON AND DOORS WILL NOT LOCK WHEN IN DRIVE. THIS HAPPENS WHEN YOU TURN ON THE VEHICLE EVEN IF YOU DID NOT OPEN THAT DOOR. IT STARTED WITH THIS JUST HAPPENING ONCE A WEEK AND NOW IT HAPPENS EVERY TIME I START MY CAR. IT IS JUST ON THE PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967255March 20, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I WAS MAKING A LEFT HAND TURN IN THE MIDDLE OF A LARGE INTERSECTION WHEN I LOST ACCELERATION AND I HAD EXTREMELY LIMITED POWER ABOUT 2 TO 3 MILES PER HOUR. I COULD JUST BARELY "SLOWLY LIMP" OFF TO A SAFE PLACE OUT OF THE TRAFFIC. MY VEHICLE WAS TOWED TO MECHANIC AND MOST LIKELY WILL BE THE ETB ELECTRONIC THROTTLE BODY. FORD SAID MY VIN NUMBER WAS NOT LISTED ON THEIR RECALL LIST OR THEIR "CUSTOMER SATISFACTION PROGRAM" YET THEY FIXED 1.6 MILLION OTHER CARS WITH THIS SAME VERY DANGEROUS DEFECT. FORD EDGE 2013. I AM VERY FEARFUL TO DRIVE MY VEHICLE ANYMORE AS IT IS NOT SAFE AND CAN BE A REOCCURRING PROBLEM WITHOUT ANY WARNING!! ONLY 37,000 MILES. I CALLED AND MADE A FORMAL COMPLAINT TO FORD. ALSO THE ETB IS ON A LONG BACK ORDER WHICH MAKES SENSE BUT YET NO COMPLETE RECALL FROM FORD?? THIS IS INDEED A VERY SERIOUS AND DANGEROUS PROBLEM WITH THESE VEHICLES. PLEASE DO SOMETHING ABOUT IT FOR THE CONSUMERS AND THE PUBLIC'S SAFETY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967289March 20, 2017
UNKNOWN OR OTHER
DOOR AJAR SWITCH IS IS INOPERABLE, WHICH PREVENTS THE DOORS FROM BEING LOCKED WHEN THE CAR IS UNDERWAY. IT ALSO CAUSES THE LIGHTS THROUGHOUT THE VEHICLE TO STAY ON (ILLUMINATED) AT ALL TIMES CAUSING A TREMENDOUS DRAIN ON THE BATTERY , LEADING TO REPEATED BATTERY REPLACEMENT (WHICH IN ITSELF AN ENVIRONMENTAL CONCERN). FORD KNOWS THIS SWITCH IS INFERIOR AND STILL THEY REFUSE TO RECALL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966431March 17, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY DRIVER SIDE DOOR LATCH SEEMS TO BE FAILING. MY DOOR AJAR LIGHT COMES ONE WHEN THE DOOR IS CLOSED. I'M NOT SURE IF IT ACTUALLY IS OR NOT. IT HAS YET TO OPEN ON ITS ON, BUT UPON SOME RESEARCH IT APPEARS THIS COULD HAPPEN. WHEN THE DRIVER SIDE DOOR SAYS ITS AJAR THE DOORS WON'T LOCK. I'VE HAD TO OPEN AND CLOSE MY DOOR A DOZEN TIMES JUST TO GET THE INTERIOR LIGHTS TO SHUT OFF. THIS HAPPENS ON A DAILY BASIS. I'VE ALSO HAD THE GOOD FORTUNE OF GETTING IN THE CAR AND THE DOOR AJAR LIGHT DOESN'T COME ON. THEN I PUT THE CAR IN DRIVE, START MY WAY DOWN THE ROAD ONLY FOR THE DOOR AJAR LIGHT TO COME ON AND THE INTERIOR LIGHTS COME ON AS WELL. MORE OFTEN THAN NOT THOUGH, THE DOOR AJAR LIGHT COMES ON IMMEDIATELY. AGAIN, I'M NOT SURE IF IT'S SENSOR, OR IF THE DOOR LATCH IS MALFUNCTIONING. I'M NOT SURE IF THE DOOR IS EVEN LATCHED WHEN I'M DRIVING. I'VE LOOKED ONLINE AND THIS SEEMS TO BE A COSTLY ISSUE TO REPAIR. FORD SEEMS TO HAVE DONE A RECALL ON CERTAIN MAKES EXCEPT THE EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966239March 16, 2017
STRUCTURE:BODY
VEHICLE DOES NOT LOCK CORRECTLY. THIS OCCURS DAILY AT RANDOM PLACES WHILE PARKED. LIGHTS STAY ON DRAINING THE BATTERY. ALARM GOES OFF RANDOMLY AT DAY OR NIGHT WAKING ME AND NEIGHBORS ALMOST EVERY NIGHT. IT IS 4 AM ALARM WENT OFF AND I JUST SPENT 30MIN TRYING TO FIX THE DOOR BECAUSE LIGHTS ARE STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966116March 15, 2017
ELECTRICAL SYSTEM
A FEW THOUSAND MILES AGO I REPLACED THE DOOR LATCH ON THE DRIVERS DOOR DUE TO FAILURE, AND NOW THE LEFT REAR SENSOR HAS FAILED. THIS RESULTS IN CABIN LIGHTING SUDDENLY COMING ON, REFUSING TO GO OFF, AND LEAVING MY VEHICLE ILLUMINATED WHEN PARKED. WHEN FIRST OCCURRED, I PULLED OVER ON A BUSY HIGHWAY TO ASSURE MY DAUGHTER (IN THE REAR SEAT) WAS SAFE AND THE DOOR WOULDN'T FLY OPEN. RECOGNIZING IT NOW AS A SENSOR, AND THE SECOND ON THIS VEHICLE, I'M SHOCKED TO SEE THAT FORD STILL THINKS THIS IS OK AND SHOULD NOT BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966160March 15, 2017
STRUCTURE:BODY
DOOR LATCH SENSER IS MALFUNCTIONING. WITH IT DOING THIS THE DOORS WILL NOT LOCK WHILE OPERATING THE CAR. LIGHTS STAY ON WHEN NOT IN USE. AND ALARM WILL GO OFF WHEN EVER IT DECIDES TO WHILE NOT IN USE. DUE TO CAR SENSING THE DOOR IS AJAR. THIS MAKES THE CAR AVAILABLE TO BE PLUNDERED BY BURGLARY. WHILE IT DRAINS THE BATTERY. THE LIGHTS WILL GO OFF EVENTUALLY. BUT DRIVER DOOR ( THE ONE CAUSING ISSUES) WILL NOT RESPOND KEYFOB. WHEN I USE SET OF KEYS NUMBER 2 ( MY SET) IT WON'T RESPOND TO THEM TILL I LOCK CAR AND REMOTE START SITTING INSIDE THE AUTOMOBILE. EVERY TIME YOU STOP THE CAR WILL SOUND AN ALARM AND TELL YOU TO SHIFT INTO PARK AND CLOSE DOOR, EVERYTIME!! EVEN WHEN YOU PHYSICALLY LOCK DOORS THE CAR WILL UNLOCK THEM. (POSABLY SO WE CAN GET CAR JACKED) IT IS A DESIGN FLAW. REPLACING THE MECHANISM ISN'T THE WHOLE ANSWER. I HAVE FRIENDS WHO HAVE DONE THAT ONLY TO HAVE THE SAME ISSUE POP UP IN SEVERAL MONTHS. THEN THEY ARE OUT ABOUT $600. PLEASE DEAL WITH THIS IT IS ON SEVERAL MAK S AND MODELS OF FORD. I LIKE THE COMPANY, BUT AM GETTING TIRED OF THE RUN AROUND. IT STARTED IN 11/01/16 TO CURRENT. SAD PART IS IT USE UP COME AND GO. NOT ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965889March 14, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR LATCH/SENSOR CONTINUES TO STICK WHICH KEEPS THE DOOR AJAR LIGHT ON AND KEEPS THE INTERIOR LIGHTS AND PARK LIGHTS ON AFTER TURNING OFF CAR, CLOSING DOOR, AND LOCKING CAR. INTERIOR LIGHTS AND PARK LIGHTS ARE HARD TO NOTICE DURING DAYLIGHT HOURS AND THIS RESULTS IN DRAINING BATTERY WHICH LEAVES THE OWNER STRANDED. THIS HAPPENS REPEATEDLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965913March 14, 2017
ELECTRICAL SYSTEM
DRIVER DOOR AJAR SENSOR IS CONTINUALLY ON AND REQUIRES STOPPING PUTTING IN PARK AND OPENING AND CLOSING DOOR MULTIPLE TIMES THIS IS AN ONGOING PROBLEM AND IS BEING ADDRESSED FOR OTHER FORD MODELS BUT NO THE EDGE PLEASE CONSIDER INCLUDING IT IN THE CURRENT RECALL 16S30. THIS OCCURS WHILE BOTH STATIONARY AND MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965985March 14, 2017
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
CONTROL PANEL STATES DOORS AJAR AND LIGHTS WON'T TURN OFF OR DOORS WON'T LOCK. DOME LIGHT STAYS ON AND CREATES DANGEROUS CONDITIONS AT NIGHT WHEN TRYING TO BACK OUT OR WHILE DRIVING. LIGHTS WILL ALSO COME BACK ON WHEN STOPPED AT STOP LIGHT AND WON'T GO BACK OFF UNTIL A CERTAIN RATE OF SPEED HAS BEEN MET DUE TO THE SYSTEM THINKING THE DOOR IS AJAR WHEN IT'S NOT. DOORS WILL ALSO NOT LOCK WHEN CAR IS OFF AND DOME LIGHT STAYS ON DRAINING BATTERY TILL THE BATTERY IS DEAD SITTING IN PARKED POSITION. IT IS ALSO CLIMATE SENSITIVE AND IS WORSE ON COLD OR HUMID DAYS. BOTH THE DRIVER AND THE DRIVERS PASSENGER DOOR IS AFFECTED AND CREATES EXTREMELY DANGERS DRIVING CONDITIONS. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS AND CONTINUES TO GET WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965756March 13, 2017
ELECTRICAL SYSTEM
RECEIVED A DOOR AJAR MESSAGE FOR DRIVER SIDE DOOR ON INSTRUMENT PANEL AND INTERIOR LIGHT WOULD STAY ON EVEN THOUGH DOOR WAS CLOSED. DOORS WOULD NOT LOCK WHILE DRIVING AND WOULD HEAR A CONSTANT DINGING SOUND AND WOULD RECEIVE A MESSAGE ON CONSOLE SAYING SHIFT TO PARK. THE DOOR LATCH HAD TO BE REPLACED ON 3/13/17 AND COST $590. THE MILEAGE ON THIS VEHICLE IS 42,716 WHEN THE LATCH FAILED AND WAS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960114March 11, 2017
ELECTRICAL SYSTEM
THE DOOR AJAR WARNING LIGHT KEEP COMING ON FOR MY DRIVERS SIDE DOOR EVEN THOUGH ALL DOORS ARE CLOSED AND FULLY LATCHED. THE LIGHTS STAY ON AFTER THE THE CAR HAS BEEN PARKED AND ALL DOORS CLOSED, CAUSING THE BATTERY TO DRAIN QUICKLY. THE WARNING WILL ALSO COME ON WHILE I AM DRIVING AND EACH TIME I COME TO A STOP. PROBLEM IS INTERMITTENT. IT WILL DO IT MOST OF THE TIME AND THEN OCCASIONALLY, THE DOOR AJAR WILL WORK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960118March 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
THE ADVANCE TRAC WARNING LIGHT COMES ON IF THE CAR HAS BEEN IDLING FOR MORE THAN 5 MINUTES. THE TRACTION CONTROL LIGHT COMES ON AND SAY MY TRACTION CONTROL IS OFF. THE CAR ONLY HAS 38,000 MILES. I HAVE HEARD THAT OTHERS HAVE HAD THIS ISSUE WITH THE FORD EDGE. ONCE I START MOVING THE WARNING LIGHT WILL EVENTUALLY GO AWAY AFTER A FEW MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959733March 9, 2017
STRUCTURE:BODY, EXTERIOR LIGHTING
THE FRONT, DRIVER SIDE DOOR LATCH IS DYSFUNCTIONAL. THE SENSOR DOES NOT CORRECTLY READ WHEN THE DOOR IS OPEN AND CLOSED. IT WILL NOT READ WHEN THE DOOR IS CLOSED, SO THE INTERIOR LIGHTS STAY ON. PLUS, THE DOOR AGAR SWITCH DINGS. IT IS VERY DIFFICULT DRIVING DURING THE NIGHTTIME WHEN THE INTERIOR LIGHTS WILL NOT GO OFF BECAUSE OF THIS DYSFUNCTIONAL SENSOR. PLUS, THE DOORS WILL NOT LOCK BECAUSE THE SENSOR READS INCORRECTLY. I RECENTLY ATTEMPTED TO LOCK MY DOORS BECAUSE I WAS AT A STOP-LIGHT IN A ROUGH PARTY OF TOWN, BUT THEY WOULD NOT LOCK BECAUSE THE SENSOR READS MY DRIVER'S DOOR AS "OPEN." I WILL NOT PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959607March 8, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS SHUT AND INTERIOR LIGHTS STAY ON. IN ADDITION, EACH TIME YOU STOP AND RESUME DRIVING THE CHIMES DING WHICH DISTRACT DRIVER. IF YOU DO NOT NOTICE INTERIOR LIGHTS ARE ON WHEN YOU LOCK YOUR CAR, BATTERY WILL BE DEAD WHEN YOU RETURN. IN ADDITION TO A INCREASED POSSIBILITY OF A MOTOR VEHICLE ACCIDENT THIS DEFECT ALSO SUBJECTS YOU TO BEING VICTIM OF A CRIME WHEN YOU RETURN TO A STRANDED VEHICLE AND HAVE TO WAIT FOR ASSISTANCE TO ARRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959612March 8, 2017
ELECTRICAL SYSTEM
SENSOR FOR DRIVER DOOR KEEPS COMING ON WHEN DOOR IS CLEARLY SHUT. THIS CAUSES BATTERY TO DRAIN, INTERIOR LIGHTS TO REMAIN ON, DOORS TO NOT LOCK, AND CONSTANT BEEPING. RESEARCHED IT AND TENS OF THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM AND ARE PAYING $300+ TO FIX IT AND HAVING IT HAPPEN A YEAR LATER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959103March 7, 2017
STRUCTURE:BODY
COMPLAINT--NOT SURE DRIVERS DOOR IS SECURLELY LATCHED WHILE DRIVING. DRIVER DOOR WARNING LIGHT WILL NOT GO OUT WHEN DOOR IS CLOSED. OTHER TIMES WARNING LIGHT WILL COME ON WHILE VEHICLE IS BEING DRIVEN. ANOTHER WARNING LIGHT SAYING "SHIFT TO PARK" COMES ON WHILE DOOR AJAR LIGHT COMES ON. TSB 150013 DONE BY DEALER 7/23/2015 @ 31,833 MILES. THIS TSB IS TO CLEAN THE SWITCH CONTACTS BUT DO NOT REPLACE SWITCH. . CURRENT MILEAGE 3/7/2017 53,000 MILES. I WAS TOLD BY DEALER THAT LATCH ASSEMBLY NEEDS TO BE REPLACED. CONTACTED FORD DEALER, I MUST PAY FOR REPAIR. CONTACTED FORD CUSTOMER SERVICE @ 888-270-1055 3/7/2017 WAS TOLD NO HELP FROM FORD. WARRANTY HAS EXPIRED. COST OF REPAIR $150.00 PARTS $!87.00 LABOR PLUS 6% SALES TAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge