Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11072288February 12, 2018
UNKNOWN OR OTHER
ALTHOUGH MY DRIVERS SIDE DOORS IS CLOSED, THE DOOR AJAR LIGHT INDICATOR REMAINS ON. ALSO, WHEN I SLOW DOWN OR STOP A WARNING BEEP AND INDICATOR COMES ON TELLING ME TO SHIFT TO PARK. I ASSUME THIS IS PART OF THE SAME PROBLEM. NOT ONLY IS THIS ANNOYING BUT IT CAUSES MY INSIDE LIGHTS TO REMAIN ON, WHICH CAUSES THE BATTERY TO RUN DOWN. IN ADDITION IT IS A HAZARD AS I CANNOT LOCK MY DOORS. THIS COULD ALLOW SOMEONE TO ENTER MY VEHICLE TO DO HARM. IT ALSO, ALLOWS MY GRANDDAUGHTER TO OPEN THE DOOR WHILE THE VEHICLE IS IN MOTION. I KNOW THAT THAT HAVE BEEN OTHER COMPLAINTS AND I FEEL YOU SHOULD DO YOUR DUTY AND PLACE A RECALL ON THIS HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072050February 10, 2018
STRUCTURE:BODY
THE LATCH ASSEMBLY SWITCH TO THE SENSOR THAT'S NOT WORK CORRECTLY CAUSING THE INTERIOR LIGHT AND THE DOOR AJAR TO STAY ON EVEN WITH THE DOORS CLOSED. THIS IS AN ONGOING PROBLEM AND HAPPENS EVERY DAY FORWARD SAYS IT IS NOT UNDER WARRANTY YET THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING IN THE CAR SHOULD BE RECALLED FOR THIS DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071998February 9, 2018
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE CHECK ENGINE LIGHT PRESSURE IS COMING ON AND JUST RECEIVED A FULL OR CHANGE. THE FUEL INLET LIGHT IS COMING ON AND ON A FULL TANK. THE RECALLS DON'T SHOW ON MY VECHILE AND I'M CONCERNED AS I HAVE 4 CHILDREN. THAT SAFETY OF MY PURCHASE VEHICLE IS NOT SAFE FROM ME OR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067192February 6, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY UNLOCKED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066954February 5, 2018
ELECTRICAL SYSTEM
DOOR AJAR LIGHT REMAINS ON REGARDLESS THAT DOORS ARE PROPERLY LATCHED. HAZARDS: UNABLE TO LOCK DOORS DUE TO THE FACT THAT VEHICLE BELIEVES DOOR IS OPEN. WAS RECENTLY IN A BAD AREA OF TOWN IN A PARKING LOT AND WAS UNABLE TO LOCK THE DOORS FOR MYSELF AND INFANT. OVERHEAD LIGHT WILL NOT TURN OFF BECAUSE VEHICLE BELIEVES DOOR IS OPEN. WHILE DRIVING AT NIGHT (ESPECIALLY WHEN BACKING OUT OF DRIVEWAYS) IT IS INCREDIBLY HARD TO SEE BECAUSE THE DOME LIGHT REMAINS ON. BACK WINDOW IS IMPOSSIBLE TO SEE OUT OF IN THE DARK WITH THE DOME LIGHT ON. DOME LIGHT WILL OVER GO OVER AFTER REACHING A CERTAIN SPEED. THESE ARE SERIOUS SAFETY ISSUES! NOT BEING ABLE TO SEE AND NOT BEING ABLE TO LOCK DOORS ARE VERY SERIOUS ISSUES! AFTER THIS MANY COMPLAINTS, FORD SHOULD BE HELD ACCOUNTABLE TO PERFORM A RECALL FOR THIS ISSUE! THIS IS NOT A $20 PART THAT NEEDS REPLACED, IT'S A $450-$500 REPAIR ISSUE THAT SOME FAMILIES DON'T HAVE THE ABILITY TO PAY FOR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066853February 4, 2018
FUEL/PROPULSION SYSTEM
THE FIRST TIME I NOTICED A THROTTLE SUDDEN ACCELERATION WAS WHEN I WAS DRIVING ABOUT 45 MILES DOWN A ROAD AND SUDDENLY A THRUST OF ACCELERATION JUMPED THE VEHICLE AND THEN EVEN WHEN I PUSHED ON THE BRAKES THE CAR THRUST FORWARD SO I PUT THE CAR IN NEUTRAL AND IT STOPPED, LUCKILY THERE WERE NO CARS AROUND. THE SECOND TIME IT HAPPENED I WAS AT A RED LIGHT AND THE CAR SUDDENLY ACCELERATED ON ITS OWN I FLOORED THE BRAKE BUT STILL THE CAR WOULDN'T STOP AND THEN PUT THE CAR IN NEUTRAL AND THE CAR STOPPED. THERE WERE NO WARNING INDICATORS TO INDICATE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066826February 3, 2018
ELECTRICAL SYSTEM
ELECTICAL FAULT ON SENSORS OF THE VEHICLE DOORS MODULE ..VERY UNSAFE,VERY DANGEROUS. THE VEHICLE WAS IN MOTION WHEN THE DOORS SENSORS OF THE CAR LIT UP WARNING SIGNS AND UNLOCK ALL DOORS ,CHILDERN WHERE IN THE BACK OF THE CAR WITH THEIR SEAT BELTS ON THEM . IT ALL HAPPEN SUDDENLY VERY SCARY, ALL DOORS AUTOMATIC UNLOCK AND IT WAS A MOMENT THAT SCARE US ALL IN THE CAR ,PLEASE HELP US .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066833February 3, 2018
ELECTRICAL SYSTEM
RIGHT DRIVER DOOR AJAR STAYS LITE EVEN WITH DOOR SHUT. THIS CAUSES INSIDE LIGHT TO STAY ON TILL CAR IS DRIVEN APPROXIMATELY 50FT. THIS LIGHT STAYING ON CAUSES VISIBILITY TO BE POOR ESPECIALLY AT NIGHT IS A SAFETY ISSUE.THIS HAS BEEN HAPPENING SINCE I BOUGHT CAR NEW AND HAS JUST CONTINUED TO GET WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066568February 1, 2018
STRUCTURE:BODY
DOOR ADJAR WARNING LIGHT STAYS ON WHEN DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065857January 30, 2018
POWER TRAIN
POWER TRANSFER CASE (PTU) ON AWD NOT FUNCTIONING. VEHICLE MAKING EXCESSIVE ROAD NOISE, LOW RUMBLES AS ACCELERATING THROUGH 20-25 MPH FROM STOP, GRINDING NOISES AND HESITATIONS WHEN COMING TO A STOP. MILEAGE AROUND 79000. AGE OF VEHICLE WILL BE 5 YEARS OLD IN MARCH 2018. ROAD NOISE BEGAN ABOUT TWO MONTHS AGO, BUT ORIGINALLY ATTRIBUTED TO NEW TIRE NOISE. HAS INCREASED IN VOLUME SINCE. RUMBLING NOISES BEGAN LAST MONTH SPORADICALLY. GRINDING AND HESITATIONS BEGAN LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065470January 28, 2018
AIR BAGS
TAMARA RECALL PASSAGER AIR BAG AT SEAM ON DASH IS COMING APART0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065368January 27, 2018
UNKNOWN OR OTHER
WE PURCHASED A FORD EDGE SPORT 2013 BRAND NEW. AFTER DRIVING THE VEHICLE FOR ABOUT A FEW WEEKS AFTER HE PURCHASED MY PARTNER WAS DRIVING WITH ME AND MY DAUGHTER AND HE ALMOST PASSED OUT AT THE WHEEL. WHEN I DRIVE THE VEHICLE WE GET SICK; DIZZY, HEADACHES, NAUSEA, CONGESTION, ETC. I WAS SICK FOR YEARS THOUGHT I WAS DYING. MY DAUGHTER EVEN PASSED OUT IN THE VEHICLE AND I HAD TO PULL OVER AND CALL 911. I HAVE PICKED UP FRIENDS AND THEY RODE IN THE VEHICLE AND EXPERIENCED THE SAME SYMPTOMS. I HAVE ALL THE RECORDS FROM FORD. FORD SAID THEY FIXED THE PROBLEMS, BUT WAS NEVER FIXED. IT'S 2018 AND THE ISSUE IS STILL THERE. I HAVE TO RENT CARS JUST FOR THE SAFETY OF MY FAMILY. I'M SO FRUSTRATED AND LOST FOR WORDS WITH ALL OF THIS. I RECENTLY SAW THAT SOME OF THE FORD EXPLORERS DRIVERS ARE HAVING THE SAME ISSUES WE HAVE EXPERIENCED. IF YOU GO ONE BLOCK IN MY CAR YOU WILL WANNA PASS OUT. PLEASE CONTACT ME I HAVE ALL THE EVIDENCE DOCUMENTS. THIS IS A SERIOUS SAFETY ISSUE AND HEALTH HAZARD TO US DRIVING THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064441January 23, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE BEEN HAVING NUMEROUS PROBLEMS WITH THE PASSENGER SIDE DOOR LATCH ALWAYS READING THAT THE DOOR IS AJAR. THERE IS NO AMOUNT OF FORCE SHUTTING THE DOOR THAT MAKES IT GO AWAY. I AM AWARE OF THE PROBLEMS THAT HAVE BEEN GOING ON WITH SEVERAL MODELS OF FORD VEHICLES. I CONSIDER THIS A HAZARD FOR SEVERAL REASONS. THE DOOR LOCKS WILL NOT AUTOMATICALLY ENGAGE.FOR THE ENTIRE VEHICLE BECAUSE OF THIS, POTENTIALLY CAUSING THE DOORS TO OPEN IF THERE WERE ANY TYPE OF IMPACT. THERE IS ALSO THE RANDOM LOCKING AND UNLOCKING THAT OCCURS WHICH MAKES MY VEHICLE IMPOSSIBLE TO SECURE. I WANT TO FILE THIS COMPLAINT IN HOPES THAT FORD WILL CORRECT THIS PROBLEM FROM THEIR END AND NOT CHARGE THE CONSUMER A MINIMUM OF 500 DOLLARS PER LATCH FOR A FIX THAT HAS NOT BEEN GUARANTEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064509January 23, 2018
STRUCTURE:BODY
WHEN VEHICLE IS PARKED THE DOOR AJAR LIGHT REMAINS ON AFTER DOOR IS CLOSED. INSIDE LIGHTS STAY ON AND RUN THE BATTERY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064518January 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON DOME LIGHT STAYS ON KEEPS FLASHING TWO WARNINGS, CANT CLEAR THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063960January 21, 2018
ELECTRICAL SYSTEM
THE DOOR AJAR WARNING STAYS ON WITH THE DOOR CLOSED. THIS IS A COMMON PROBLEM WITH THE DOOR SENSOR ON THIS MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063860January 20, 2018
STRUCTURE:BODY
RE: PE16012 I TOO AM EXPERIENCING THE DOOR AJAR LIGHT. THERE ARE TWO MORE SAFETY ISSUES YOU FAIL TO CONSIDER AS WELL AS THE EXTENT OF THE PROBLEM. ONE, WHEN THE DOOR AJAR LIGHT IS ON AND THE VEHICLE IS IN MOTION THE AUTO LOCK FEATURE OF THE DOORS IS LOST. ASIDE FROM THE ISSUE OF THE DOORS POTENTIALLY OPENING THERE IS THE POTENTIAL DANGER TO THE OCCUPANTS OF UNWANTED ACCESS BY UNSCRUPULOUS PEOPLE. THE SECOND ISSUE THAT WHEN THE CAR IS PARKED AND LOCKED THE INTERIOR LIGHTS REMAIN ON RESULTING IN BATTERIES BEING WORN DOWN AND DRIVERS AND PASSENGERS STRANDED. NOT A WONDERFUL THOUGHT IN FREEZING WINTER CONDITIONS. THE FINAL POINT I WOULD MAKE IS THAT THERE WERE 1349 COMPLAINTS, NOW 1350, FILED PRIOR TO MINE. AN OLD RULE OF THUMB HAS BEEN THAT FOR EVERYONE WHO WILL TAKE THE TIME TO WRITE A LETTER OF COMPLAINT THERE ARE 10,000 MORE WHO WILL NOT. THE MATH SAYS 13,500,000. OBVIOUSLY THERE WERE NOT THIS MANY FORD EDGES SOLD IN THE 3 MODEL YEARS THIS SAFETY ISSUE HAS PRESENTED ITSELF. IN FACT THEY SOLD A LITTLE UNDER .3% OF THAT NUMBER. THAT MAKES THE RATIO OF COMPLAINTS EXTREMELY HIGH AND MUCH SERIOUSNESS MUCH GREATER. THE DATE I NOTE AT THE BOTTOM IS THE APPROXIMATE DATE THE PROBLEM STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063396January 17, 2018
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR LIGHT REMAINS ON EVEN AFTER DOOR IS CLOSED. WHEN DRIVING AND SLOWING DOWN TO A STOP CAR BEEPS AND INDICATES TO "PUT IN PARK". WHEN CAR IS IN PARK, ENGINE OFF, KEY REMOVED AND DOOR CLOSED THE INTERIOR LIGHT STAYS ON AND DOES NOT GO OFF. THIS BEGAN IN SEPTEMBER 2017 AND CONTINUES TO THIS DAY 1/17/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063131January 16, 2018
POWER TRAIN
WHILE DRIVING WE LOST ALL POWER AND THE WRENCH ICON WITH "SEE MANUAL" APPEARED ON THE DASH. THE WRENCH ICON IS A POWERTRAIN FAULT ALERT. IT'S OBVIOUSLY DANGEROUS TO LOSE POWER WHILE DRIVING AND BE STUCK IN TRAFFIC AND WITH OUR CHILDREN IN THE CAR IT'S A LITTLE MORE NERVE-RACKING. PRESSING THE GAS DOES NOTHING TO THE RPMS WHEN THIS HAPPENED. THE ENGINE WAS IDLING ROUGH AND SPUTTERING. (PLENTY OF GAS IN THE CAR). CAR HAS BEEN TOWED TO THE DEALER. WHEN I STARTED THE CAR FOR THE TOW TRUCK, THE ALERT WAS GONE AND THE CAR WAS ABLE TO DRIVE. VERY STRANGE AND THE CAR CAN'T BE TRUSTED RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062720January 14, 2018
UNKNOWN OR OTHER
DOOR LATCH ACTUATOR NOT WORKING. SHOWS DOOR AJAR, DOORS WILL NOT LOCK AND INTERIOR LIGHTS STAY ON. DEFECTIVE DOOR LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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