Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10873429June 9, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. DOME LIGHTS STAYS ON BECAUSE THE DOOR AJAR. DOORS DON'T LOCK BECAUSE OF THE DOOR AJAR. HAD IT FIXED ONE TIME AND NOW ITS DOING IT A SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873160June 8, 2016
SERVICE BRAKES
BRAKE BOOSTER BEGAN FAILING AT 24,XXX MILES. MY WIFE AND OUR 1 YEAR OLD SON WERE PLACED INTO SERIOUS DANGER. THE BRAKE PEDAL BECAME 'ROCK HARD' AND WOULD NOT ENGAGE THE BRAKES. THE LOCAL FORD DEALER DIAGNOSED AND REPAIRED THIS UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873162June 8, 2016
UNKNOWN OR OTHER
THE FRONT DRIVERS DOOR AJAR WARNING WILL INTERMITTENTLY DISPLAY, EVEN WHILE THE DOOR IS CLOSED. WE HAVE OPENED AND RE-CLOSED THE DOOR WITH EFFORTS TO REMOVE THE ALERT ON THE DASH TO NO AVAIL. WE INFORMED OUR LOCAL FORD DEALER, WHO SAID THEY CAN CORRECT THIS BY REPLACING THE DOOR LATCH INSIDE OF THE DOOR FOR $375, TO WHICH I REPLIED NO. THEY THEN SAID THEY COULD DO IT FOR $325, TO WHICH I DECLINED AGAIN. THEY SAID THERE IS NO RECALL, NOR IS IT COVERED UNDER WARRANTY. ASIDE FROM THE MESSAGE ON THE DASH, NO OTHER ISSUES HAVE OCCURRED. I.E. LIGHTS ON, BATTERY DEAD. ...YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872972June 7, 2016
ENGINE
DRIVING DOWN THE INTERSTATE AT 60MPH THE CAR DISPLAYS A WRENCH-SHAPED LIGHT IN THE INSTRUMENT CLUSTER AND GOES INTO "LIMP HOME MODE," VERY DANGEROUS AS YOUR DRIVING IN RUSH HOUR TRAFFIC. I HAD CARS FLYING PAST ME IN BOTH THE FAST LANE AND SLOW LANES THAT WOULD NOT LET ME OVER TO GET TO THE FAR RIGHT. THIS WAS PROBABLY ONE OF THE SCARIEST THINGS I HAD EVER EXPERIENCED! GOING FROM 60 TO LESS THAN 5 MPH IN A BLIP SECOND WITH NO WARNING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD, AND SHUT THE VEHICLE OFF AND RESTART IT AND EVERYTHING SEEMED OKAY. WENT HOME TO DO RESEARCH AND EVERYTHING POINTED TO THE THROTTLE BODY THERE ARE HUNDREDS OF POSTS FROM FORD EDGE OWNERS WITH THIS EXACT SAME ISSUE FORD WAS FORCED TO RECALL OTHER MODELS BUT FOR SOME REASON THE EDGE WAS NOT INCLUDED, WE CLEANED THE THROTTLE BODY WITH THROTTLE BODY CLEANER, HOWEVER IT REALLY DID NOT LOOK VERY BAD. AFTER CLEANING THE THROTTLE BODY, I DROVE THE VEHICLE FOR A TEST AND DID NOT GET MORE THAN 5 MILES AND THE SAME ISSUE OCCURRED THIS TIME I WAS READY AND ONLY GOING 40, HOWEVER I WAS ON THE BACK ROAD WITH NO WHERE TO PULL OVER. I HAD TO SHUT THE CAR OFF IN MIDDLE OF THE ROAD AND RESTART IT, HOWEVER THAT TIME I PUT THE CODE SCANNER IN BEFORE RESTARTING THE VEHICLE. ONE CODE WAS PICKED UP 'P2111" - THROTTLE BODY FAILURE. I CAN NOT BELIEVE FORD HAS NOT RECALLED THE EDGE'S FOR THIS ISSUE, THERE ARE SEVERAL HUNDRED COMPLAINTS ON THIS SITE ALL FOR THE SAME ISSUE. I CURRENTLY AM UNABLE TO DRIVE THE CAR BECAUSE IT WON'T GO MORE THAN 5 MILES AT A TIME WHEN THE WRENCH SHOWS UP AS WELL AS A SAFETY ISSUE WITH THE INABILITY TO ACCELERATE. CALLED FORD ON 6/7/2016 TO ORDER A NEW THROTTLE BODY. FORD INDICATED THAT THERE IS A BACKORDER ON THIS PART THEY CURRENTLY HAVE 7000 PEOPLE ON THE WAITING LIST. FIRST EXPECTED TO SHIP 6/30/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873081June 7, 2016
UNKNOWN OR OTHER
SYSTEM ALERTS "PASSENGER DOOR AJAR" , BEEPS, AND CONSOLE LIGHTS STAY ON. IT HAS BEEN DOING THIS FOR MONTHS. SAFETY CONCERN IS WITH IT DOING THIS WHEN DOOR IS NOT AJAR, HOW WOULD WE KNOW WHEN IT TRULY WAS AJAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872722June 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE 'DOOR AJAR' SIGNAL STAYS ON EVEN WHEN THE DOOR IS SECURLY SHUT. THIS ALSO CAUSES THE DOME/INTERIOR LIGHTS TO STAY ON. THIS ALSO MAKES IT SO YOU CAN'T FULLY LOCK UP THE CAR. AFTER A CERTAIN AMOUNT OF TIME THIS ALSO CAUSES THE ALARM TO GO OFF WHILE THE CAR IS UNATTENDED. ALL OF THESE THINGS COMBINED DRAINS THE BATTERY, LEAVING US STRANDED. WITH A NEWBORN AND A TODDLER THIS IS A MAJOR CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872230June 2, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE DOOR AJAR WARNING LIGHTS COME ON EVERY SINGLE DAY FOR ALL DOORS. CONSTANTLY CAUSING SURMOUNTABLE STRESS TO DRIVER. IF UNABLE TO GET THE SENSOR TO TURN OFF, THE DOORS DO NOT LOCK WHILE DRIVING, WHICH IS TERRIBLY UNSAFE FOR DRIVER AND PASSENGERS. ALSO, BECAUSE THE DOME LIGHT IS CONNECTED TO THE DOOR, THE LIGHTS STAY ON DRAINING BATTERY. I'VE ALSO HAD THE DOOR AJAR SENSOR WARNING COME ON WHILE DRIVING DOWN THE ROAD, WHEN IT WAS PREVIOUSLY NOT ON. THERE ARE ALSO WARNINGS "CHECK FUEL INLET", BUT THERE IS NOTHING TO CHECK. THE ONLY PROBLEM IS THAT THE SENSOR HAS A PROBLEM! WHICH THEN IN TURN MAKES THE ENGINE LIGHT ILLUMINATE BECAUSE IT THINKS THERE IS A LEAK IN THE FUEL INLET, OR PERHAPS THINKS THAT THE SEAL ISN'T CLOSED BECAUSE FORD DECIDED THE CAP-LESS FUEL INLET WAS A GOOD IDEA. IT'S NOT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872263June 2, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FORD EDGE DOOR AJAR LATCH ISSUE INDICATOR LIGHT STAYS ON WHILE DOOR IS CLOSED DOME LIGHT REMAINS ON INABILITY TO LOCK THE VEHICLE FAULTY LATCH HTTPS://WWW.YOUTUBE.COM/WATCH?V=8RLMGEEHQ38
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871740June 1, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE HAS BEGUN TO SHOW DRIVER DOOR AJAR AT ALL TIMES, EVEN WHEN SLAMMED SEVERAL TIMES. THIS CAUSES LIGHTS IN CABIN TO REMAIN ON AND DRAIN BATTERY WHEN PARKED AND EVEN CAUSES HORN TO BEGIN TO BEEP AT ALL TIMES DURING THE DAY AND NIGHT. ALSO CAUSES DOORS TO LOCK OR UNLOCK WHILE DRIVING OR WHILE PARKED AND LEFT UNATTENDED. NOT SECURE FOR CHILDREN TO RIDE IN CAR SINCE LOCKS ARE NOT RELIABLE OR TO LEAVE THE CAR SINCE YOU MAY RETURN AND VEHICLE HAS UNLOCKED. THIS IS VERY MUCH A SAFETY CONCERN SINCE IT IS IMPOSSIBLE TO BACK UP OR DRIVE WITH THE CABIN LIGHTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871152May 27, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE FALSE DOOR AJAR SIGNAL SHOWS UP WHEN I START THE CAR, AND PREVENTS TO DOORS FROM LOCKING. DOME LIGHT STAYS ON, AS WELL AS LIGHTING UNDER BOTH SIDE MIRRORS WHICH IS CAUSING BATTERY DRAIN. SOMETIMES YOU CAN CLEAR THE DOOR AJAR BY OPENING IT AGAIN AND SLAMMING IT VERY HARD. THIS IS THE SECOND INCIDENT OF THIS HAPPENING, AND HAD IT LAST FIXED AT THE FORD DEALERSHIP IN JUNE OF 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870764May 25, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE REAR DRIVER SIDE DOOR DOME LIGHT REMAINED ILLUMINATED DUE TO THE FAULTY DOOR LATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870767May 25, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT REMAINS ON, NO MATTER HOW HARD OR SOFT I CLOSE THE DOOR, I MUST OPEN AND CLOSE IT 3-7 TIMES BEFORE THE DOOR AJAR LIGHT TURNS OFF. IF IT DOESN'T, IT REMAINS ON THE ENTIRE TIME DRIVING. I AM UNABLE TO UNLOCK THE DOOR WITH THE REMOTE SOMETIMES, MAKING IT UNSAFE WHEN I LEAVE WORK LATE. THEN UNABLE TO LOCK THE DOOR AS SOON AS I GET IN SINCE THE CAR THINKS MY DOOR IS AJAR. VERY UNSAFE! THIS HAS BEEN GOING ON FOR MONTHS, MILEAGE IS AT 73000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870881May 25, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN STARTING THE VEHICLE AND DRIVING OFF AT APPROXIMATELY 10 MPH, THE DOORS WOULD NOT LOCK AND THE WARNING LIGHT ILLUMINATED. THE FRONT PASSENGER DOOR AND THE REAR PASSENGER DOOR WAS OPEN AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE BATTERY WAS DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED. THE MECHANIC STATED THAT BOTH SENSORS REQUIRED LATCH REPLACMENT. THE APPROXIMATE FAILURE MILEAGE WAS 72,993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870282May 23, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT REMAINS ON WITH THE DRIVER'S SIDE DOOR, AND NOW ALSO THE REAR LEFT DOOR, WHEN THE DOORS ARE CLOSED CAUSING THE INTERIOR LIGHT TO STAY ON AND MAKING THE DOOR LOCKS INOPERABLE. THE LIGHT STAYING ON CAUSES SEVERAL ISSUES...BATTERY DRAIN AND THE INABILITY TO LOCK THE DOORS. THIS HAPPENS APPROXIMATELY 90% OF THE TIMES NOW. IT STARTED AROUND 47,000 MILES AND CONTINUES NOW AT 52,000 MILES (WITH THE ADDITION OF THE REAR DOOR DOING IT ALSO AT THIS POINT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON MANY WEBSITES WITHOUT A PERMANENT FIX...EVEN AFTER REPLACEMENT OF PARTS. NOT BEING ABLE TO LOCK THE DOORS WHILE DRIVING IN SOME AREAS DUE TO THE FACT ANYONE COULD JUMP INTO THE CAR NOT TO MENTION THE DOORS COULD BE OPENED BY CHILDREN IN THE REAR OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870190May 21, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON, CAN'T LOCK DOOR WHILE CAR IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870181May 21, 2016
ELECTRICAL SYSTEM
DOOR LATCH ASSEMBLY MALFUNCTION IS EXTREMELY UNSAFE ESPECIALLY WHEN BACKING UP AT NIGHT. THE FRONT PASSENGER SIDE WAS REPAIRED BY THE DEALERSHIP BUT NOW THE BACK DOOR ON THE DRIVER SIDE IS SHOWING AJAR THEREFORE THE INTERIOR LIGHTING IS ON AND MAKING IT DIFFICULT TO SEE AT NIGHT. MAKING THINGS MORE DIFFICULT IS THAT THE BACK UP CAMERA HAS STOPPED WORKING ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865902May 19, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING ISSUE-OF COURSE WARRANTY IS OVER, FORD IS REALLY NOT TRYING TO SATISFY IT'S CUSTOMERS. I REFUSE TO BRING TO DEALERSHIP BECAUSE THEY CHARGE UNREASONABLE RATES AND LOOK FOR OTHER ISSUES NOT ASSOCIATED TO MY REASON FOR BRINGING IN THE CAR. I WILL TRY TO REPAIR MYSELF OR BRING TO A MOM AND POP REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865540May 18, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS DRIVING DOWN A FREEWAY RAMP TOWARDS A STOP LIGHT AND PRESSED THE BRAKES. THE CAR DIDN'T SLOW DOWN. I HAD TO STEP ON THE BRAKES COMPLETELY APPLYING PRESSURE AND THE CAR DID NOT COME TO A COMPLETE STOP. THERE WAS A HISSING NOISE THAT I HEARD FROM BELOW THE INSIDE OF MY CAR NEAR BRAKES. MY CAR PROVIDE ANY WARNING OF MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865557May 18, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE ON THE FRONT PASSENGER SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT REOPENED AND CLOSED THE DOOR, BUT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865659May 18, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHTS STAY ON EVEN WITH DOORS SECURELY CLOSED. THEY GO OFF RANDOMLY SO DOME LIGHTS COME ON EVEN WITH NOBODY IN CAR CAUSING MY BATTERY TO DRAIN. THE DOOR AJAR LIGHT COME ON RANDOMLY WHILE DRIVING CAUSING AN ANNOYING DISTRACTION. THIS AFFECTS BOTH FRONT DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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