Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11207249May 13, 2019
SERVICE BRAKES
THE "SERVICE ADVANCE TRACK" WARNING LIGHT CAME ON DISPLAY. FORD DEALERSHIP DIAGNOSED THAT THE ABS MODULE HAD TO BE REPLACED AND REPROGRAMMED. THEY SAID THE VEHICLE IS DANGEROUS TO DRIVE UNTIL SERVICED. THE DEALERSHIP SAID THE REPLACEMENT PART WAS NOT AVAILABLE AND WOULD TAKE MONTHS TO ARRIVE. THEY SAID SEVERAL OTHER VEHICLES (IN THAT AND IN OTHER DEALERSHIPS) WERE AWAITING FOR THE SAME ABS MODULE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206961May 11, 2019
SERVICE BRAKES
DEFECTIVE BRAKE BOOSTER RECALL. BRAKE PETAL STARTED GOING TO THE FLOOR MAKING IT HARD TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206897May 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS A CONSTANT FAILURE WITH THE TRANSMISSION GEAR SLIPPING OUT OF DRIVE. THE CONTACT WAS UNCERTAIN IF THE FAILURE MAY PROGRESS TO THE OTHER GEARS RENDERING THE RISK OF A POTENTIAL CATASTROPHIC CRASH. THE PROBLEM WAS GETTING WORSE TO THE POINT THAT THERE WAS A REDUCTION IN SPEED WHEN NEEDING TO PICK UP SPEED DUE TO A DELAY IN THE GEARS CHANGING OVER. THE VEHICLE WAS INSPECTED BY THREE DIFFERENT REPAIR FACILITY INDEPENDENT CERTIFIED MECHANICS FOR A TECHNICAL DIAGNOSIS AS TRANSMISSION SPECIALISTS. THE DEALER BORGMAN FORD (3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN) FOR THIS YEAR MODEL VEHICLE. THE DEALER WAS NOT AUTHORIZED TO DIAGNOSE THE VEHICLE YET UNTIL FURTHER GUIDANCE WAS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206129May 7, 2019
UNKNOWN OR OTHER
THE BRAKES STARTED TO BECOME HARDER TO APPLY. AN AIR HISSING SOUND CAME FROM THE BRAKE PEDAL. THE CAR WOULD INTERMITTENTLY BE IMPOSSIBLE TO BRAKE, BUT ALL OTHER BRAKE PARTS ARE INTACT (ACCORDING TO MECHANIC). THE VEHICLE IS IN MOTION WHEN THE BRAKING PROBLEM WAS NOTICED. THE AIR HISSING SOUND CAN BE HEARD WHEN IN PARK AND THE BRAKES ARE APPLIED AS WELL. THERE IS AN ACKNOWLEDGED PROBLEM WITH THIS PART IN A POSTED EXTENDED WARRANTY, BUT THE TERMS OF THAT DO NOT APPLY TO MY SPECIFIC VEHICLE. I AM SHOWING THE EXACT SAME SYMPTOMS AND I WAS ALMOST IN 2 DIFFERENT WRECKS WHEN MY CAR WOULDN'T STOP - AND IT WILL COST $1000 TO FIX! IT SEEMS IF THE PROBLEM IS ACKNOWLEDGED IN OTHERS OF THE SAME VEHICLE, IT SHOULD BE ADDRESSED IN ALL OF THE SAME. THIS IS A HUGE SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205566May 3, 2019
SERVICE BRAKES
DRIVING ON A SECONDARY ROAD AND NEEDED TO STOP. PUSHED ON BRAKE PEDAL AND PEDAL FELT SOFT AND TRAVELED NEARLY TO THE FLOOR. FELT AS IF A FLUID LINE HAD BURST ALLOWING FLUID TO SPRAY OUT. NO FLUID WAS LOST OR VISIBLE LEAKS. AFTER VEHICLE HAD SET FOR ABOUT AN HOUR, BRAKE PEDAL CAME BACK TO NORMAL. THIS IS SECOND TIME THIS HAS HAPPENED. FIRST TIME WAS IN JANUARY, SECOND TIME MAY. LOCAL FORD DEALER CAN NOT FIND ANY FAULTS OR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205348May 2, 2019
SERVICE BRAKES
BRAKE BOOSTER FAILED CAUSING SERIOUS DECLINE IN BRAKING DISTANCE TO A POINT WHERE I FELT THE CAR WAS UNSAFE TO DRIVE. I ALMOST GOT IN AN ACCIDENT BECAUSE OF THIS. IN MY OPINION THIS IS A PART THAT SHOULD NEVER FAIL. VEHICLE WAS IN MOTION AND ALMOST REAR ENDED SOMEONE BECAUSE OF THE BRAKING DISTANCE WAS INCREASED BY A LARGE AMOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204863April 30, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT ALWAYS GOES OFF EVEN AFTER SLAMMING THE DOOR SHUT. I HAVE HAD THIS FIXED BY A DEALERSHIP TWICE AND IT STILL DOESNT WORK AND THE DOORS WONT LOCK AND THE BATTERY DIES. THIS HAPPENS WHEN SHUTTING THE DOOR WHEN STATIINARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204043April 26, 2019
SERVICE BRAKES
WHILE DRIVING MY FORD EDGE I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE.. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.WE JUST COMPLETED A 1000 MILE TRIP AND NOW FACE A HUGE REPAIR BILL FOR A KNOWN DEFECTIVE FORD PART PLUS LOSS OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203971April 26, 2019
SERVICE BRAKES
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. NO RHYME OR REASON EXCEPT EACH OF THE HANDFUL OF TIMES IT'S DONE THIS (SEVERAL RANDOM WEEKS APART)I SEEM TO ALWAYS BE LUCKY ENOUGH TO BE GOING A LOW SPEED (LESS THAN 40 MPH) VERY SCARY FEELING WHEN ONE DOESN'T STOP AS EXPECTED. EACH TIME HAD OCCURRED WHEN ATTEMPTING A COMPLETE STOP ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203706April 25, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKES WERE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. IN AUGUST OF 2018, THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 37343, (423) 875-2023) WHERE THEY REPAIRED THE BRAKE BOOSTER. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER FOR THE RECENT FAILURE AND THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL BRAKING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197153April 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HEARD AN ABNORMAL, INTERMITTENT NOISE WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN EXTENDED WARRANTY COVERAGE NUMBER: 13N02 (BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX). VETERANS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) INDICATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196587April 15, 2019
UNKNOWN OR OTHER
THE DRIVER DOOR SHOWS DOOR IS AJAR EVEN THOUGH DOOR IS CLOSED CAUSING DOORS NOT TO LOCK AND KEEPS INTERIOR LIGHTS ON WHEN CAR IS DRIVING MODE WHICH IS A HAZARD AT NIGHT AND DRAINS BATTERY WHEN CAR IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195926April 12, 2019
SERVICE BRAKES
WHILE DRIVING MY FORD EDGE, I BEGAN HEARING A HISSING NOISE INSIDE THE CABIN AS I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE AND I NEARLY SLAMMED INTO THE VEHICLE IN FRONT OF ME WHEN TRYING TO STOP. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I FIRST CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195721April 11, 2019
POWER TRAIN
WHEN THE CAR IS RUNNING AND IN PARK THERE IS AN ERROR ON THE DASH SERVICE ADVANCETRAC. ALSO ON SEVERAL OCCASIONS THE ENGINE INCREASES RPM AND THE CAR HAS ACTUALLY ROLLED SEVERAL FEET WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195630April 11, 2019
UNKNOWN OR OTHER
DOOR LATCH SENSORS, DOOR AJAR WHEN DOOR IS CLOSED AND FULLY LATCHED. DOOR WILL NOT LOCK WHEN YOU START DRIVING AND WHEN YOU DO START DRIVING WHILE THE DOOR AJAR IS ON IT KEEPS TELLING YOU TO SHIFT INTO PARK. YOU ALSO CAN'T LOCK THE CAR WITH KEYLESS ENTRY BECAUSE IT SAYS DOOR AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194280April 6, 2019
SERVICE BRAKES
I HAVE ATTACHED A .PDF FILE CONTAINING A LETTER WRITTEN TO FORD MOTOR COMPANY REFERENCING THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193530April 3, 2019
SERVICE BRAKES
THE BRAKES BECOME VERY SOFT AND GO ALL THE WAY TO THE FLOOR. THEY WILL WORK BUT IN A VERY DELAYED FASHION. I'VE BEEN TO TWO DIFFERENT DEALERS AND ONE SAID RUST/DUST IN THEM AND THE OTHER ONE SAID NOTHING IS WRONG AFTER I EVEN PURCHASED NEW BRAKES. 3 FORD EDGE VEHICLES IN MY FAMILY AND ALL THREE ARE EXPERIENCING THE SAME U KNOWN SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193212April 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ELECTRIC COMPONENTS IN MY FORD EDGE IS A MAJOR SAFETY HARAZD WITH LOCKING THE SUV REAR DOORS BOTH LEFT AND RIGHT OF MY SUV.VERY VERY CONCERN WITH THE SAFETY ASPECTS AS I AM A PARENT OF 2 KIDS AGE BETWEEN 10-12 YEARS OLD ...I NEED REASSURANCE THAT FORD WILL RECALL MY 2013 FORD EDGE SE SUV BEFORE THERE'S A VERY VERY SERIOUS SITUATION .PLEASE HELP ME TO HELP MY FAMILY SAFETY...THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191532March 26, 2019
SEATS
WHILE BRAKING THE DRIVER'S SEAT ROCKS BACK AND FORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191307March 25, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR INDICATED WHEN DOOR IS SHUT. DOME LIGHT STAYS ON, BATTERY DIES, DOOR WILL NOT LOCK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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