Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10908728September 22, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER'S DOOR SENSOR IS BAD. VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER'S DOOR IS CLOSED AND WILL NOT LOCK OR AUTOMATICALLY TURN OFF INTERIOR LIGHTS. AT NIGHT, I HAVE TO BACK OUT OF A LONG DRIVEWAY ONLY BEING ABLE TO USE THE BACKUP CAMERA. ONCE IN FORWARD MOTION, THE LIGHT WILL EVENTUALLY TURN OFF BUT THE DRIVER'S DOOR WILL NOT LOCK. WHAT IS TO PREVENT SOMEONE FROM WALKING UP TO AND OPENING MY CAR DOOR WHILE STOPPED AT A TRAFFIC LIGHT?? ON ONE OCCASION, THE DOOR AJAR ICON DID NOT COME ON WHEN STARTING THE CAR BUT CAME ON ABOUT 8 MILES DOWN THE ROAD. ALSO, WHEN YOU PARK THE CAR AND LOCK IT, IT STILL DOES NOT RECOGNIZE THAT THE DOOR IS SHUT AND DOES NOT AUTOMATICALLY TURN THE LIGHTS OFF AGAIN. THE FORD DEALERSHIP WANTS AROUND $600.00 TO FIX THIS ISSUE, I PAID THEM $65.00 TO "CLEAN THE SENSOR" BECAUSE THE GUY SAID THAT IT MIGHT CORRECT THE ISSUE OR AT LEAST HOLD IT OFF A WHILE. I PICKED THE CAR BACK UP 3 DAYS AGO AND NOW THAT DOOR AJAR LIGHT IS ON ALL THE TIME. BEFORE, I COULD AT LEAST OPEN AND CLOSE THE DOOR ABOUT 3-4 TIMES AND THE LIGHT WOULD GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908732September 22, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PURCHASED MY 2011 FORD EDGE IN JUNE/JULY OF 2014 FOR JC LEWIS FORD IN SAVANNAH, GA. TURNS OUT THERE WAS AN "EXTENDED WARRANTY" IN PLACE BECAUSE THE BRAKE BOOSTER'S IN THIS CAR HAVE BEEN FAILING. I'M NOT SURE WHY THEY WOULD HAVE SOLD ME A CAR WITHOUT COMPLETING A REPAIR OR INFORMING ME OF THE POSSIBILITY OF MALFUNCTION. ABOUT A MONTH AGO, I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65 MPH WHEN I WAS CUT OFF BY ANOTHER VEHICLE. WHEN I WENT TO TAP THE BRAKES TO DISENGAGE THE CRUISE CONTROL, NOTHING HAPPENED! I HAD TO PRESS THE BRAKES ABOUT HALFWAY DOWN TO GET THE CRUISE CONTROL TO DISENGAGE AND, EVEN THEN, IT FELT LIKE I DID NOT HAVE POWER BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907506September 19, 2016
ELECTRICAL SYSTEM
I HAVE A 2011 FORD EDGE, THE DOOR AJAR SYMBOL REMAINS ON, THIS ALLOWS THE COURTESY LIGHTS TO REMAIN ON AND DRAIN THE BATTERY, I HAVE RAN ELECTRICAL CONTACT CLEANER THROUGH ONE OF THE BOLT HOLES AND SPRAYED WD40, IT WORKED FOR A LITTLE AWHILE, BUT NOW THE LIGHTS STAYS ON AT ALL TIMES, AND DRAINS THE BATTERY. THIS LEAVES MY WIFE AND CHILD STRANDED AT TIMES, WHILE AAA ARRIVES TO JUMP THE DEAD BATTERY. FORD NEEDS TO FIX THE DOOR LATCH PROBLEM, I HAVE A LOCAL QUOTE TO REPLACE THE LATCH....$500.00 THROUGH FORD .....BEFORE I THE, CONSUMER OF A MADE IN THE USA PRODUCT PAY $500.00 TO GET THE LATCH REPLACED I WILL TRADE THE VEHICLE IN FOR A CHEVROLET!!! PLEASE RECALL THIS LATCH PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907628September 19, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
THE DRIVER SIDE DOOR SENSOR IS BAD. THE VEHICLE IS UNSAFE BECAUSE THE SENSOR REMAINS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. SO IF THE DOOR IS EVER OPEN, YOU WOULD NOT KNOW BECAUSE ALL THE SENSORS ARE BAD SO YOU ASSUME IT IS JUST AN ERROR MESSAGE. ALSO - ON THIS VEHICLE - THE BRAKES FEEL SPONGY AT TIMES AND ARE NOT GOOD, EVEN THOUGH HAVING THE BRAKES LOOKED AT AND THEY HAVE CHECKED AS CONFIRMED SOUND WITH NEW ROTORS AND PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907433September 18, 2016
ELECTRICAL SYSTEM
PASSENGER DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907488September 18, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHT STAYS ON ALL THE TIME, THIS CAUSE THE DOORS TO NOT BE ABLE TO LOCK, THE INTERIOR LIGHT STAYS ON FOR AN EXTENDED PERIOD OF TIME. WHEN THE INTERIOR LIGHTS STAY ON AT NIGHT IT MAKES DRIVING DIFFICULT AT TIMES. THE INTERIOR LIGHTS STAYING ON IN THE WINTER TIME HAVE ALSO MADE IT DRAIN THE BATTERY DOWN SO VEHICLE HAS TO BE JUMP STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907390September 17, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2011 FORD EDGE. DOOR AJAR LIGHT STAYS ON AND DOES NOT TURN INTERIOR LIGHT OUT. IT HAS BECOME VERY DANGEROUS AND DIFFICULT TO SEE WHEN DRIVING AT NIGHT. I AM ALSO NOT ABLE TO LOCK MY DOORS. THIS IS A SAFETY ISSUE AND SHOULD ABSOLUTELY BE RECALLED!!! NOT ACCEPTABLE THAT FORD HAS NOT BEEN REQUIRED TO CORRECT THIS SIRUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907160September 16, 2016
ELECTRICAL SYSTEM
FORD EDGE 2011 JUST OVER 39,000 MILE DRIVERS SIDE DOOR AJAR LIGHT WOULD COME ON OFTEN BUT AFTER CLOSING SEVERAL TIMES WOULD GET IT TO TURN OFF. CLEANED AND LUBED DOOR LOCK AREA, AND HELPED PROBLEM FOR A SHORT TIME. NOW LIGHT IS ON PERMANENTLY, DOORS WILL NOT LOCK VIA AUTOMATIC NOR INTERIOR DOOR LOCK SWITCH WHILE DRIVING. EXTERIOR DOOR SWITCH NUMBER PAD WILL NOT LOCK DOOR WHILE PARKED. REMOVED 15 AMP INTERIOR LIGHT FUSE TO AVOID BATTERY DRAINAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907068September 16, 2016
ELECTRICAL SYSTEM
THIS VEHICLE HAS 64,000 MILES AND THE DRIVER SIDE DOOR HAS THE DOOR AJAR PROBLEM, DOOR AJAR WARNING STAYS ON IF DOOR IS OPEN OR CLOSED, ALSO FROM THE LOOKS OF THINGS THIS PROBLEM HAS BEEN ISSUED ONE OR MORE TIMES IN THE PAST.. THERE NEEDS TO BE A RECALL FOR THIS, SEARCHING THE PROBLEM I HAVE FOUND THAT THIS PROBLEM IS BIG WITH MANY FORD PRODUCTS AND FOR ME WILL DECIDE IF I BUY AMERICAN MADE VEHICLES IN THE FUTURE. ALSO I HAVE FOUR MORE DOORS THAT USE THE SAME AJAR SYSTEM JUST WAITING TO GO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906943September 15, 2016
ELECTRICAL SYSTEM, POWER TRAIN
ALERT STATING "AWD OFF" AND AN IMAGE OF A WRENCH SUDDENLY CAME ON WHILE DRIVING. CAR SPUTTERED AND WAS UNABLE TO ACCELERATE. PULLED OVER, TURNED CAR OFF AND WAITED A FEW MINUTES. WHEN TURNED BACK ON, ALERT WAS OFF. LUCKILY I WAS ON A RESIDENTIAL STREET, BUT COULD POSE A DANGEROUS SITUATION IF ON THE HIGHWAY OR DURING TRAFFIC DUE TO INABILITY TO ACCELERATE OR DRIVE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906287September 14, 2016
POWER TRAIN
CAR DRIVING AT ANY SPEED WILL ABRUPTLY SHOW YELLOW WRENCH, LOSE POWER AND ACCELERATION, STEERING BECOMES HEAVY AND YOU HAVE TO FIGHT TO GET THE NOW SHAKING CAR TO SIDE OF ROAD. AFTER SWITCHING OFF IGNITION, WAITING TEN SECONDS, IT RESTARTS AND RUNS PERFECTLY FOR ANOTHER FEW WEEKS. DEALERSHIP CANNOT REPLICATE ISSUE. MY RESEARCH POINTS IN THROTTLE BODY ASSEMBLY ISSUE. HAS HAPPENED ABOUT 12 TIMES IN 18 MONTHS. EACH OF DIFFERING TERROR AND DANGER, BUT NO-ONE CAN HELP, DESPITE OTHERS ONLINE HAVING SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906419September 14, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
1.A WRENCH SHAPED LIGHT CAME ON FROM INSTRUMENT PANEL, AND HAVING A SUDDEN LOSS OF POWER WHILE DRIVING. 2.THE ACCELERATOR STOPS WORKING OR HAS EXTREMELY LIMITED POWER. 3.AFTER POWER OFF THE VEHICLE AND WAIT FOR 10-15 MINUTES TO RESTART THE VEHICLE, THE WRENCH SHAPED LIGHT GOES AWAY AND THE VEHICLE IN DRIVABLE CONDITION AGAIN. BUT THE PROBLEM COULD HAPPEN AGAIN WITHIN A DAY OR IN FEW DAYS. IT IS REALLY DANGEROUS WHILE DURING IN HIGHWAY OR IN BUSY ROADS WHEN THIS PROBLEM OCCURRED. THE PROBLEM HAPPENS RANDOMLY. SOMETIMES IT COULD HAPPEN SEVERAL TIMES IN A DAY, SOMETIMES IT WON'T HAPPEN IN A WEEK. I CALLED FORD DEALERS AND THEY SAID TO DIAGNOSTIC IT FOR $98 AND ONLY WHEN THE SYMPTOM HAPPENS THEY WILL BE ABLE TO FIND THE REAL CAUSE. I SEARCHED ONLINE AND IT'S A VERY COMMON PROBLEM TO 2010 -2013 FORD EDGE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906159September 13, 2016
POWER TRAIN
DURING ACCELERATION THE CAR SHAKES, LOSES ACCELERATION AND CUTS OUT. IT HAS HAPPENED 4 TIMES THIS WEEK (IN TRAFFIC) TO THE POINT WHERE I HAD TO KICK ON THE HAZARDS REALLY QUICK AND FIND MY WAY TO SAFETY. ONCE IT IS CUT OFF, PUT IN PARK AND RESTARTED IT ACTS LIKE NOTHING WAS EVER WRONG. THE ONLY LIGHT THAT COMES ON IT THE YELLOW WRENCH ON THE DASH WITH NO OTHER WARNINGS OR INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906172September 13, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
DOOR AJAR LIGHT REMAINS ON-VEHICLE WILL NOT LOCK WHILE IN MOTION-INTERIOR LIGHTS WILL NOT TURN OFF WHILE PARKED-ELECTRICAL COMPONENTS DRAIN BATTERY AS IF THE DOOR REMAINS OPEN AT ALL TIMES EVEN WHEN THE DOOR IS CLOSED-NEEDS TO BE RECALLED AND FIXED FOR FORD OWNERS AS THIS IS NOT THE ONLY FORD VEHICLE WITH THIS PROBLEM-FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND STEP UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905632September 11, 2016
ELECTRICAL SYSTEM
THE DRIVERS SIDE "DOOR AJAR" INDICATOR LIGHT WILL NOT GO OFF AFTER CAR IS STARTED. THIS AFFECTS THE INTERIOR LIGHTS AND PARKING LIGHTS AFTER THE CAR IS TURNED OFF. MOST IMMEDIATE AFFECT IS A DRAINED/DEAD BATTERY. ALSO SAFETY CONCERNS BECAUSE INTERIOR LIGHTS REMAIN ON AT NIGHT FOR SOME TIME MAKING VISIBILITY DIFFICULT WHEN BEGINNING TO INITIALLY DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905633September 11, 2016
UNKNOWN OR OTHER
MY BACK UP CAMERA IS VERY ERRATIC. SOMETIMES THE IMAGE COMES ON THE SCREEN UPSIDE DOWN AND SOMETIMES NOT AT ALL. SOMETIMES THE SREEN IF FILLED WITH YELLOW LINES INTERFERING WITH THE IMAGE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905556September 10, 2016
SERVICE BRAKES
NOTIFICATION OF A BRAKE BOOSTER FAILURE. MY CAR IS SERVICED REGULARLY AND THE BRAKES WERELWAYS STATED AS NORMAL. I SEEN AN ALERT ON YOUR WEBSITE ABOUT THE BRAKE BOOSTER AND WHEN I TALKED TO FORD THE WOMAN STATED IF YOU ARE NOT HAVING PROBLEMS FORD WILL NOT DO ANYTHING. I GUESS YOU HAVE TO GET IN AN ACCIDENT. SHE DID SAY I COULD TAKE IT TO A FORD DEALER AND HAVE THEM LOOK AT IT WHICH MEANS I BEAR THE COST SINCE IT IS BEYOND WARRANTY. SINCE I CONTACTED FORD THE BRAKE BOOSTER FAILED AND HAD TO BE REPLACED. I NEARLY GOT INJURED AS THE VEHICLE WOULD NOT STOP AND KEPT ROLLING.. THERE WAS 81000 MILES ON THE VEHICLE. ANOTHER PROBLEM THE VEHICLE IS HAVING IS A DRIVER SIDE DOOR AJAR WARNING INDICATION. I HAD IT REPAIRED ONCE AT 23156 MILES. I NOW HAVE IT AGAIN. THERE HAS TO BE A DEFECT IN THE DOOR MECHANISM. I HEAR FORD HAS A FIX AS A WORK AROUND. WHEN THE BRAKE BOOSTER FAILED THE VEHICLE WAS IN MOTION AND WAS VERY DIFFICULT TO STOP AS THE PEDAL WOULD NOT DEPRESS AND REMAINED HARD AND FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904922September 9, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR AJAR ALERT. THE INTERIOR LIGHTS WILL NOT SHUT OFF DUE TO A FAULTY DOOR LATCH. THIS IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN DRIVING IN REVERSE AND NOT BEING ABLE TO SEE BECAUSE THE LIGHT IS ON!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905129September 9, 2016
STRUCTURE:BODY
MY DRIVERS DOOR WILL NOT LATCH. DUE TO THIS MY DOME LIGHT REMAINS ON WHICH CAUSES IT TO BE DANGEROUS TO DRIVE MY CAR AT NIGHT. IT ALSO DRAINS MY BATTERY ON A REGULAR BASIS. MY LOCAL DEALER DID SOMETHING AFTER I PURCHASED THE VEHICLE TO "FIX IT", HOWEVER IT HAS CONTINUED TO HAPPEN SINCE I PURCHASED THE VEHICLE FROM A FORD DEALER ALMOST TO YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904624September 8, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING COMES ON. 44,000 MILES, GARAGE STORED. ALARMS IN MIDDLE OF NIGHT. DOORS WILL NOT LOCK. LIGHTS COME ON AND KILL BATTERY. BACK UP CAMERA DOES NOT WORK WITH THIS WARNING. THIS MAY HAPPEN WHEN YOU ENTER THE VEHICLE, GOING DOWN THE ROAD, ARE JUST PARKED IN GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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