Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10926868November 18, 2016
WHEELS:RIM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE RIMS FRACTURED WITHOUT WARNING. THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER SIDE RIM. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE REAR PASSENGER RIM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927041November 18, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE 2 FRONT DOOR SWITCHES WORK SOMETIMES. WHEN PARKED THE CAR THINKS THE DOORS ARE OPEN AND KEEPS THE LIGHTS ON. SOMETIMES FOR NO REASON THE INTERIOR LIGHTS TURN ON AND IT DRAINS THE BATTERY. PLUS WHEN THE SWITCHES ARE NOT WORKING THE CAR DOES NOT THINK THAT IT IS LOCKED AND WILL BEEP TWICE WHEN LOCKING THE CAR. WHEN THE SWITCHES HAVE FAILED THE DOORS WILL NOT LOCK WHEN DRIVING. I HAVE BEEN STRANDED BECAUSE THE LIGHTS WILL JUST COME ON WHEN IN A STORE AND THE BATTERY WILL DRAIN DOWN TO WHERE THE CAR WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926709November 17, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT ON BUT DOOR ISN'T NOT AJAR. THE INTERIOR LIGHT STAYS ON DUE TO THE WARNING AND MAKES IT HARD TO SEE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926062November 15, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR LIGHTS FOR BOTH DRIVER AND PASSENGER SIDE DOORS STAY ON EVEN THOUGH THEY ARE CLOSED. RESULT IS THAT THE DOME LIGHTS STAY ON AND UNABLE TO LOCK THE DOORS WHILE DRIVING EVEN THOUGH THEY ARE CLOSED. HAS CAUSED A DRAIN ON THE BATTERY, DEALER WANTS A LARGE SUM OF MONEY TO REPLACE THE LATCH EVEN THOUGH IT'S CLEARLY A SENSOR ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926085November 15, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WITH THE DOOR CLOSED. IN ADDITION, AFTER THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING FAILED TO SHUT OFF AND CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926138November 15, 2016
ELECTRICAL SYSTEM
PASSENGER DOOR AJAR WARNING BEGAN TO COME ON IN OCTOBER 2015, EVEN WHEN THE PASSENGER DOOR WAS SHUT. THIS HAS RESULTED IN THE DOME LIGHTS STAYING ON WHEN I BEGIN TO DRIVE THE CAR. THIS CREATES A SAFETY ISSUE AT NIGHT, AS IT HAS A VERY NEGATIVE IMPACT ON MY VISION UNTIL THE DOME LIGHTS GO OFF. WHEN I PARK THE CAR, SHUT IT OFF, AND CLOSE ALL DOORS, THE INTERIOR LIGHTS STAY ON BECAUSE OF THIS PROBLEM. THIS HAS RESULTED IN A DRAINING OF MY BATTERY. I HAVE HAD TO CHARGE THE BATTERY ON MANY OCCASIONS (6 TIMES IN THE PAST WEEK). THIS ISSUE IS FULLY RESPONSIBLE FOR ME HAVING TO PURCHASE A NEW BATTERY YESTERDAY, WHICH COST NEARLY $200 INSTALLED. THE BATTERY DRAINING BECAUSE OF THIS MATTER COULD BE A SERIOUS SAFETY ISSUE DEPENDING ON WHERE I WAS AND WHO WAS AROUND WHEN I NEEDED A JUMP. FINALLY, THE PASSENGER DOOR AJAR INDICATOR MALFUNCTION PROHIBITS ME FROM LOCKING MY DOORS WHEN I AM DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE. I HAVE TO TRAVEL THREE TIMES A WEEK INTO A CITY WITH HIGH CRIME AND I CANNOT LOCK MY DOORS!! I HAVE THIS SAME PROBLEM WITH THE REAR LEFT DOOR AJAR INDICATOR, ALTHOUGH TO A LESSER EXTENT. FORD IS AWARE THAT THERE IS A BIG PROBLEM HERE AND I FEEL THEY SHOULD BE FORCED TO RECALL THESE VEHICLES IN THE INTEREST OF THE SAFETY OF THE OWNERS. IT SEEMS TO BE THEY COULD BE LIABLE IN THE EVENT OF AN ACCIDENT DUE TO DOME LIGHTS BLINDING A DRIVER AT NIGHT OR IF THERE WAS THEFT OR INJURY RESULTING FROM DOORS NOT BEING ABLE TO BE LOCKED WHEN DRIVING. THE REPAIR IS QUITE EXPENSIVE AND VEHICLE OWNERS SHOULD NOT HAVE TO PAY FOR THIS. THIS ISSUE HAS MADE ME DISLIKE DRIVING AND OWNING THIS VEHICLE FOR THE PAST YEAR. PLEASE FORCE FORD TO DO THE RIGHT THING AND MAKE THEM RECALL THESE VEHICLES. THANK YOU IN ADVANCE FOR YOUR TIME AND ATTENTION TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924929November 8, 2016
STRUCTURE:BODY
DRIVER SIDE FRONT DOOR SENSOR INCORRECTLY SENSES DOOR IS OPEN WHEN IT IS ACTUALLY CLOSED CAUSING THE INABILITY TO LOCK ANY OF THE VEHICLES DOORS. DOME LIGHT REMAINS ON WHEN DRIVING. THE INABILITY TO LOCK ANY OF THE DOORS IS A SERIOUS SAFETY CONCERN SINCE IT COULD ENABLE ANYONE TO GAIN ACCESS TO THE INTERIOR OF THE CAR AND THE DRIVER HAS NO WAY TO LOCK THEM OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924257November 4, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
DOOR AJAR WARNING ALWAYS ON RESULTING IN DOORS NOT LOCKING WHEN CAR IS IN MOTION, DOME LIGHTING STAYING ON WHEN EXITING THE CAR AND NOT BEING AWARE IF CAR DOOR IS SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924166November 3, 2016
UNKNOWN OR OTHER
INTERNAL WATER PUMP WENT OUT. NO SENSOR SAYING ITS BAD. WHEN IT OCCURS THE FLUID DROPS IN TO OIL PAN, SUCKS IN TO ENGINE AND DESTROYS THE ENGINE IN A MATTER OF MINUTES. VEHICLE WAS IN MOTION, ENGINE LIGHT TURNED ON AND CAR DIED IN A MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924169November 3, 2016
ELECTRICAL SYSTEM
DOOR AJAR SENSOR FAILED CAUSING BATTERY TO DIE. HAD TO BUY NEW BATTERY AND PAY $500+ TO REPLACE DOOR AJAR SENSOR. THE FED OPENED AN INVESTIGATION ON OCTOBER 3, 2016 TO INQUIRE ABOUT THIS WIDESPREAD ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923874November 2, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SENSOR IN MY DRIVER SIDE DOOR WARNS ME THAT MY DOOR IS "AJAR" WHEN ALL DOORS ARE SHUT. WHEN THIS WARNING IS ON, I AM NOT ABLE TO LOCK ANY DOORS IN MY VEHICLE (NEITHER IN MOTION NOR PARKED) AND I OFTEN TRAVEL WITH TODDLERS. THE DOME LIGHTS ARE ALSO ILLUMINATED SO IT IS ALMOST IMPOSSIBLE TO SEE ON THE ROAD AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920516November 1, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CAUSED THE DOOR AJAR INDICATOR TO ILLUMINATE, ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920434November 1, 2016
ELECTRICAL SYSTEM
COMING TO A STOP, PUTTING VEHICLE IN PARK, WARNING TO PUT VEHICLE IN PARK EVEN THOUGH ITS ALREADY IN PARK. IT ALSO HAS THE DOOR AJAR PROBLEM I TEMPORARILY FIX WITH SPRAY LUBE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920246October 31, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE LATCH DOOR AJAR SENSOR IS NOT WORKING PROPERLY AND CANNOT RECOGNIZE WHEN THE DOOR IS CLOSED. THIS RESULTS IN ME BEING UNABLE TO LOCK MY DOOR AND IT LEAVES THE DOME LIGHTS ON UNTIL IT TIMES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919794October 28, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SIDE DOOR AJAR WARNING LIGHT IS ON, EVEN WHEN DOOR IS CLOSED. DOOR LOCKS WILL NOT WORK, DOME LIGHT STAYS ON. THIS IS A SAFETY HAZARD WHEN DRIVING AT NIGHT SINCE REDUCES NIGHT VISION AS WELL AS ALLOWS THE DOORS TO BE OPENED BY ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918963October 26, 2016
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR WARNING LIGHT COMES ON INSTRUMENT PANEL EVEN AFTER DOOR IS SHUT FIRMLY. MUST OPEN AND SHUT DOOR SEVERAL TIMES TO CLEAR THIS WARNING. THIS PROBLEM WAS REPAIRED ONCE UNDER WARRANTY ON 12/20/2012. PROBLEM HAS RETURNED THIS PAST WEEK OF SINCE 10/19/2016. ORIGINAL OWNER OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918919October 25, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT NOTICED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ON THE FRONT DRIVER'S DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918945October 25, 2016
EXTERIOR LIGHTING
DONE LIGHTS WILL NOT GO OFF. DRIVER SIDE BACK DOOR SHOES TO BE OPEN WHEN IT IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918438October 24, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, EXTERIOR LIGHTING
THE DRIVER SIDE FRONT DOOR SENSOR IS BAD, WHICH KEEPS THE DOOR AJAR LIGHT ON AT ALL TIMES, AND KEEPS THE OVERHEAD LIGHTS ON FOR AN EXTENDED PERIOD OF TIME, WHICH DRAINS THE BATTERY AND IS ALSO DANGEROUS WHEN DRIVING AT NIGHT. HAD THE DEALER "FIX" THE ISSUE BY DOING A CLEANING/CYCLING ON THE ELECTRICAL PART OF THE LATCH, BUT IT ONLY LASTED A FEW MONTHS AND NOW THE PROBLEM IS BACK. FORD DOES NOT SEEM WILLING TO ADDRESS THE ISSUE AS A SAFETY CONCERN - UNSAFE TO DRIVE WITH OVERHEAD LIGHTS ON, AND IT DRAINS THE BATTERY, WHICH HAS CAUSED OTHER ISSUES FOR ME, INCLUDING HAVING TO REPLACE THE BATTERY WELL AHEAD OF ITS INTENDED USEFUL LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918497October 24, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER SIDE DOOR INDICATOR CAME ON AND AT FIRST IT WOULD TAKE ME A FEW TIMES SHUTTING THE DOOR FOR IT COME OFF. NOW ITS TO THE POINT WHERE IT DOES NOT TURN OFF AND KEEPS THE INTERIOR LIGHTS ON UNTIL I DRIVE FORWARD A BIT, THEN TURN OFF. THAT'S NOT GOOD AT NIGHT FOR SURE. NOW WHEN MY CAR IS LOCKED THE PANIC ALARM GOES OFF ALL TIMES OF THE DAY AND NIGHT. I WAS DRIVING DOWN MY DRIVEWAY (THANK GOODNESS) ONE NIGHT AND THE LIGHTS TURNED ON AND THE CAR STARTED DINGING FOR THE DOOR. WHY IS THIS SOMETHING THAT IS NOT RECALLED??? IT IS DANGEROUS FOR THE LIGHT TO STAY ON AT NIGHT AND ESPECIALLY IF MY DOOR REALLY ISN'T LATCHED. I DON'T SEE WHY I SHOULD HAVE TO PAY SOMETHING OUT OF POCKET THAT I DIDN'T BREAK OR HAVE CONTROL OVER BREAKING. PLEASE HELP FIX THIS........ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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