Ford Edge Complaints (2015)

731 consumer complaints on file.

#10759860August 27, 2015
ENGINE
THE CAR SHUTS OFF WITH NO WARNING WHILE DRIVING. THIS HAS OCCURRED 5 TIMES IN THE PAST 8 WEEKS.THE FIRST TIME WAS A WEEK AFTER WE PURCHASED THE VEHICLE AND OCCURRED AT A STOP LIGHT, THE ENGINE SHUT OFF WITH NO WARNING LIGHTS. THREE TIMES THE ENGINE HAS SHUT OFF WHILE DRIVING AT SPEEDS AROUND 25 MPH AGAIN NO WARNING LIGHTS. I WAS NOT TURNING DURING THESE TIMES. I HAVE TO PUT THE CAR IN NEUTRAL AND HAVE TO PRESS THE BRAKE IN ORDER TO RESTART THE ENGINE. TODAY THE ENGINE SHUT OFF WHILE MAKING A TURN IN AN INTERSECTION IN HEAVY TRAFFIC AND ALMOST CAUSED AN ACCIDENT. THE VEHICLES BEHIND US HAD TO SLAM ON BRAKES TO AVOID HITTING US. THIS IS EXTREMELY DANGEROUS. WE IMMEDIATELY TOOK THE CAR TO THE DEALERSHIP TODAY FOR SERVICE. THIS HAS BEEN OCCURRING MORE FREQUENTLY AND WITHOUT WARNING. I AM AFRAID TO DRIVE THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758503August 22, 2015
ENGINE, POWER TRAIN
WHILE MAKING A RIGHT TURN ENGINE STALLED AND ACCESSORIES ARE RUNNING LIGHT WARNING APPEARED ON INSTRUMENT CLUSTER. CAR HAD NO POWER AND GREEN LIGHT ON PUSH BUTTON START WAS FLASHING. PUT VEHICLE IN PARK AND IT RESTARTED. APPEARS THIS IS AN ON GOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749209August 17, 2015
ENGINE
I HAD JUST MADE A RIGHT TURN ONTO A SECONDARY ROAD FROM A FOUR LANE HIGHWAY. AS I WAS COMING OUT OF THE TURN THE CAR LOST POWER AND WOULD NOT EXCELLERATE. I WAS ABLE TO COAST TO A NEARBY PARKING LOT. I CUT THE CAR OFF (RADIO AND INSIDE CONSOLE WERE WORKING.) AFTER 30 SECONDS RESTARTED THE CAR AND IT SEEMED OK. IF I HAD CONTINUED ON THE HIGHWAY WITH SPEED LIMITS OF 55-60 MPH, THERE WOULD HAVE BEEN A REAL CHANCE OF A REAR END COLLISION. VERY DANGEROUS PROBLEM. ON LINE SITE CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 LIST PAGE AFTER PAGE OF EXAMPLES OF EXACT SAME PROBLEM WITH OTHER FORD EDGES DATING TO 2009. TOOK CAR TO DEALERSHIP TODAY 8-17-15 AND TECH'S COULD NOT FIND ANYTHING AMISS. TOLD THEM ABOUT WEB SITE AND PROBLEM WITH THROTTLE ASSEMBLY. IF THROTTLE STICKS IN OPEN POSITION, COMPUTER CUTS POWER TO ENGINE. DEALERSHIP PRETTY MUCH DISMISSED WHAT I HAD TO SAY. ENGINE SHOULD NOT CUT OFF FOR NO REASON. VERY ANXIOUS THAT THIS WILL HAPPEN AGAIN AND OUTCOME WILL NOT BE GOOD. THERE WAS AN ERROR MESSAGE ON THE CONSOLE, BUT I WAS SO FRAZZLED I DID NOT WRITE IT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749196August 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748422August 13, 2015
UNKNOWN OR OTHER
THE 2015 FORD EDGE (V6, AWD) I HAVE, HAS A MOTION-SENSORED TAILGATE THAT OPENS AND CLOSES WITH THE WAVE OF YOUR FOOT UNDERNEATH THE REAR BUMPER. WHILE LOADING GROCERIES AND LEANING INTO VEHICLE, THE TAILGATE HAS RANDOMLY STARTED TO CLOSE ON ME. THE FIRST TIME IT HIT ME IN THE HEAD AND CONTINUED TO CLOSE, EVEN THOUGH MY BODY WAS STILL "LEANING INSIDE" THE TRUNK AREA. THERE IS NOT A SENSOR TO DETECT THAT A PERSON IS STILL THERE AND CONTINUED TO CLOSE ON ME. I HAD TO QUICKLY DODGE OUT OF THE WAY TO AVOID THE TAILGATE COMING DOWN ON ME. THIS HAS HAPPENED TWICE TO ME AND ONCE TO MY HUSBAND. EVERY OCCURENCE INVOLVED LOADING GROCERIES. I HAVE REPORTED THIS TO THE DEALERSHIP WHERE I BOUGHT THE VEHICLE AND HAVE AN APPOINTMENT TO TAKE IT IN FOR THEM TO INSPECT. I TOLD THE SERVICE MANAGER THAT THIS IS A REAL SAFETY ISSUE AS IT COULD DEFINITELY HURT A CHILD AND/OR ADULT WHEN IT OCCURS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10735057July 20, 2015
UNKNOWN OR OTHER
WHEN MAKING A RIGHT HAND TURN AFTER MAKING A FULL STOP THE VEHICLE LITERALLY STOPPED. I COULD NOT GIVE THE CAR THE GAS , IT WOULD NOT MOVE. I LUCKILY - PULLED OVER , PUT THE VEHICLE IN PARK AND RESTARTED IT. THIS IS SCARY AND I NEED TO KNOW WHY THIS IS HAPPENING.I HAVE HAD IT 10 DAYS AND THERE IS 457 MILES ON IT. I JUST LOOKED UP SIMILAR COMPLAINTS ABOUT THE THROTTLE BODY AND FORD. THIS NEEDS AN INVESTIGATION AND RECALL AS I SEE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732570July 7, 2015
ENGINE
SEVERAL OCCURRENCES OF STALLING WHEN COMING TO/NEAR STOP AND ACCELERATING. THE PROBLEM HAS HAPPENED ABOUT ONCE PER MONTH (FOUR TIMES OVER FOUR MONTHS). OCCURRENCES INCLUDE COMING TO A STOP AT A RED LIGHT, SLOWING FOR A SPEED BUMP, AND SLOWING TO MAKE A TURNS. SIGNIFICANT RISK OF AN ACCIDENT FROM THE CAR STALLING IN THE MIDDLE OF TRAFFIC OR HIGH SPEED INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732178July 6, 2015
VISIBILITY
THE REAR GLASS VISTA ROOF PANEL CRACKED ALONG THE ENTIRETY OF THE GLASS ROOF. CRACKS ALL ALONG EVERY EDGE OF THE GLASS THAT DON'T INTERSECT WITH EACH OTHER AND FORD CLAIMS THAT ONE AREA HAD TO BE THE POINT OF IMPACT. THERE IS NO WAY POSSIBLE FOR GLASS TO CRACK ON THE OPPOSITE END AND DOESN'T INTERSECT WITH THE ALLEGED POINT OF IMPACT FOR IT TO HAVE BEEN THE CAUSE. I BELIEVE THE GLASS IS STRUCTURALLY DEFECTIVE AND FORD WILL NOT COVER IT UNDER THE BUMPER TO BUMPER WARRANTY WE PURCHASED FOR THE VEHICLE. FORD GIVES THE SERVICE MANAGER THE AUTHORITY TO DENY THE WARRANTY, YET HAD TO GIVE THE SAME SERVICE MANAGER GUIDANCE ON HOW TO TEST THE GLASS. FORD STATED I NEEDED TO FILE AN INSURANCE CLAIM INSTEAD....UPDATED 09/22/15 *BF UPDATED 3/23/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730478June 25, 2015
UNKNOWN OR OTHER
THE CAR LEAKS WATER WHEN IT RAINS. THERE WERE PUDDLES OF WATER ON THE FLOOR... THE COMPLETE CRUMPLE ZONE WAS FILLED WITH WATER PUSHING UP THROUGH THE PADDING AND CARPET. FORD FAILED TO PUT A NECESSARY SEAL BETWEEN THE DOOR AND THE FRONT FENDER. IN ADDITION TO THE INTERIOR DAMAGES TO THE CAR, I AM WORRIED OF THE STRUCTURE INTEGRITY OF THE CRUMPLE ZONE AND FRAME CAUSED BY WATER SITTING IN THE CAR FOR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715821May 12, 2015
UNKNOWN OR OTHER
RIGHT REAR CHILD LOCK FAILED. MY 3 YEAR OLD WAS ABLE TO OPEN THE DOOR AND ONCE HE OPENED IT THE DOOR BECAME JAMMED AND WOULD NO LONGER CLOSE. ROADSIDE ASSISTANCE WAS CALLED. VERY UPSET ABOUT INCIDENT BECAUSE IF MY SPEED WOULD HAVE BEEN FASTER AND AN OLDER CHILD WOULD HAVE OPENED IT THERE COULD HAVE BEEN INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715823May 12, 2015
ELECTRICAL SYSTEM
I WAS ABLE TO DRIVE MY BRAND NEW 2015 EDGE WITH THE BATTERY LIGHT ON AND WAS TOLD THAT IT MAY BE A FAULTY LIGHT THAT WOULD TURN OFF. COUPLE OF WEEKS LATER LIGHT WAS STILL ON. I TOOK THE CAR TO MY NEAREST DEALER AND WAS TOLD MY ALTERNATOR HAD TO BE REPLACED AND THAT I SHOULD NOT DRIVE THE CAR FURTHER. I WAS OUT OF A CAR FOR 1 WEEK BECAUSE PARTS WERE NOT AVAILABLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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