Ford Edge Complaints (2010)

673 consumer complaints on file.

#10498459February 18, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH TAIL LIGHT SOCKETS FAILED AND MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490324December 28, 2012
EXTERIOR LIGHTING
HEADLAMP LENS, ESPECIALLY DRIVERS SIDE HAS DEVELOPED CRACKS FROM THE INSIDE OF THE LENS. THESE ARE NUMEROUS AND AFFECT THE MAJORITY OF THE LENS SURFACE. THESE CRACKS ARE SO NUMEROUS THAT I AM AFRAID THE STRUCTURAL INTEGRITY OF THE LENS IS IN QUESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486009November 26, 2012
POWER TRAIN
WHILE MERGING ON TO I95, THE TRANSMISSION STARTED TO STUTTER AND WOULD NOT SWITCH INTO GEAR. I MANAGED TO AVOID AN ACCIDENT BUT THE SAME ISSUE HAS CONTINUED TO HAPPEN CONSTANTLY AND NOW THE CHECK ENGINE LIGHT IS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484599November 14, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE GEAR SHIFTER FAILED AND IT WOULD NOT SHIFT OUT OF PARK. THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL WHILE THE VEHICLE WAS PARKED, TO BE ABLE TO SHIFT THE GEAR BACK TO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER INSPECTED THE VEHICLE. THE BRAKE PEDAL SWITCH WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE GEAR SHIFTER DOES NOT RELEASE FROM PARK. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE 27,000. UPDATED 2/19/13 *CN ALSO, THE BRAKE MASTER CYLINDER WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472333August 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10462599June 21, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT THEN CRASHED INTO A MAIL BOX. THE BRAKE WARNING LAMP THEN BEGAN TO ILLUMINATE SPORADICALLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10460987June 8, 2012
VEHICLE SPEED CONTROL
ON TWO OCCASIONS - ONE IN AN EMPTY PARKING LOT AND ANOTHER AT A STOP LIGHT IN HEAVY TRAFFIC - WHILE BRAKING TO STOP, THE VEHICLE UNINTENTIONALLY ACCELERATED AND WANTED TO LURCH. HAD BRAKE FULLY PRESSED AND THE RPM'S JUMPED FROM 1500 TO 3500. ONLY WAY, ON SECOND OCCASION, TO STOP COMPLETELY WAS TO IMMEDIATELY PUT VEHICLE INTO PARK. RPM'S THEN RETURNED TO 1500. THESE INSTANCES HAPPENED TO ME AS THE DRIVER AND I HAD OTHERS IN THE VEHICLE WITH ME AS WITNESSES. I WON'T LET MY 16 YEAR OLD SON DRIVE THIS VEHICLE BECAUSE OF THIS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459766May 27, 2012
STEERING, SUSPENSION
STARTED NOTICING A VIBRATION IN STEERING AT SLOW SPEEDS WHEN PULLING INTO OR OUT OF PARKING SPACES. TOOK TO THE DEALER FOR REPAIR AT 34,000 MILES A FEW WEEKS LATER AND DEALER AT FIRST COULD NOT DUPLICATE THE ISSUE, THEN WITH MY HELP IDENTIFIED IT AS A POWER STEERING PUMP AND REPLACED. THE NEXT DAY, SAY ISSUE AND THEY THEN STATED IT WAS A NORMAL CHARACTERISTIC OF CAR MODEL. WARRANTY HAS SINCE EXPIRED AND HAS GOTTEN SIGNIFICANTLY WORSE AND MILEAGE IS CURRENTLY 49K AS I AM A SALES REP AND LOG A LOT OF MILES. I ALSO BEGAN GETTING A LOUD POPPING NOISE IN THE FRONT FROM BOTH SIDES AT ABOUT 38K MILES, PREDOMINANTLY LEFT SIDE, ESPECIALLY WHEN MAKING LOW SPEED TURNS AND/OR GOING OVER SMALL BUMPS, LIKE WHEN ENTERING OR LEAVING A PARKING LOT. I HAVE NOT TAKEN IT TO THE DEALER FOR INSPECTION BUT HAVE HAD A LOCAL MIDAS CHECK FOR AN ISSUE TWICE WITH NOTHING FOUND, BUT ISSUE IS ALSO GETTING MUCH WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451767March 15, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING BETWEEN 5 AND 10 MPH WHEN THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE INCREASED SPEED WITH OUT WARNING. THE VEHICLE ACCELERATED UNTIL CRASHING INTO A BUSH. THE VEHICLE WAS NOT DESTROYED. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,912 AND THE CURRENT MILEAGE WAS 19,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10451531March 13, 2012
TIRES
TL* THE CONTACT OWNS HANCOOK DYNAPRO A/S TIRES, SIZE 235/65/R17, WHICH WERE EQUIPPED ON 2010 FORD EDGE. WHILE TRAVELING 55 MPH, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD BLOWN OUT. THE TIRE HAD NOT BEEN DIAGNOSED AND THE TIRE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 18,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450476March 6, 2012
POWER TRAIN
ORIGINALLY THE TRANSMISSION WOULD INTERMITTENTLY JERK WHEN IT WOULD DOWN SHIFT AT LOW SPEEDS, PRIMARILY GOING UP A HILL. SINCE THAT TIME, THE TRANSMISSION NOW INTERMITTENTLY SLIPS WHEN PULLING OUT FROM A STOP SIGN INTO TRAFFIC. THIS CONDITION IS UNSAFE AS ONCOMING TRAFFIC APPROACHES AND THE VEHICLE JUST BARELY MOVING. THIS 2010 EDGE HAS BEEN BACK TO FAMILY FORD ON FOUR OCCASIONS FOR THIS CONDITION WITH NO RESOLUTION. DURING THE LAST VISIT [XXX] THE SERVICE MANAGER STATED FORD MOTOR COMPANY WOULD DO NOTHING ABOUT THE INTERMITTENT PROBLEM UNLESS HE COULD VERIFY THE COMPLAINT. HE PUT BETWEEN 1200 AND 1500 HIGHWAY MILES ON THE VEHICLE AT INTERSTATE SPEEDS, EVEN AFTER TELLING HIM IT WAS INTERMITTENT AT LOWER SPEEDS. ON AN INTERMITTENT BASIS, THE TRANSMISSION IN THIS EDGE STILL EXHIBITS JERKING WHEN DOWN SHIFTING AND STILL SLIPS WHEN PULLING OUT FROM A STOP SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446880February 6, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
ON 1/21/12, I PULLED INTO A PARKING SPACE, WITH MY FOOT ON THE BRAKE TO PUT THE CAR INTO PARK, THE ENGINE MADE A FUNNY NOISE AND THE CAR SURGED FORWARD CRASHING INTO A FORD MUSTANG. THIS CRASH SHOULD NEVER HAVE HAPPENED SINCE MY FOOT HAD THE BRAKE DEPRESSED. WHEN THE CAR CAME TO A HALT AFTER HITTING THE MUSTANG, I HAD TO PULL THE GEAR SHIFT OUT OF "PARK" TO BACK UP OFF THE DAMAGED VEHICLE. AFTER TAKING MY VEHICLE TO RANDALL FORD TO BE CHECKED OUT, I WAS INFORMED THAT THERE WAS NOTHING WRONG WITH MY VEHICLE. THEY TRIED TO CONVINCE ME THAT MY FOOT WAS ON BOTH PEDALS. THIS IS VIRTUALLY IMPOSSIBLE TO DO IN MY CAR UNLESS MY FOOT WAS TURNED AT A 90 DEGREE ANGLE FROM IT'S NORMAL POSITION. IF MY FOOT HAD SLIPPED OFF THE BRAKE AND HIT THE GAS I WOULD HAVE SAID THAT AND NEVER TAKEN MY VEHICLE IN TO BE INSPECTED. I KNOW FORD NEVER WANTS TO ADMIT THEY HAVE A PROBLEM WITH THEIR VEHICLES BUT I URGE THE "POWERS THAT BE" TO GO BACK INTO THEIR ISSUE HISTORY AND CHECK OUT THE ISSUES YOU HAD WITH THE FORD FREESPIRIT SURGING FORWARD ON NUMEROUS OCCASIONS. I WOULD LIKE FOR SOMEONE TO TAKE THIS ISSUE SERIOUS WHILE MY CAR IS STILL UNDER WARRANTY. I CANNOT AFFORD AN $8000. REPAIR. I WOULD ALSO LIKE TO STATE THAT IF SOMEONE HAD BEEN BETWEEN MY CAR AND THE MUSTANG IT HIT, THEY COULD HAVE BEEN SEVERELY HURT OR KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10441723December 30, 2011
WHEELS
TL* THE CONTACT OWNS A 2010 FORD EDGE SPORT. THE CONTACT STATED THAT THE FRONT TIRES WOULD LOSE PRESSURE CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ROTATED THE TIRES, REPLACED THE TIRES VALVES AND REPROGRAMMED THE COMPUTER SYSTEM, BUT THE FAILURE WAS NOT CORRECTED AND THE TIRES CONTINUED LOSE PRESSURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440985December 22, 2011
FUEL SYSTEM, GASOLINE
HIGH PITCH NOISE COMING FROM INTERIOR OF VEHICLE. HIGHLY AUDIBLE OUTSIDE OF VEHICLE. MOST PROMINENT AROUND THE REAR DRIVER SIDE WHEEL WELL. SOURCE SEEMS TO BE FROM FUEL PUMP. THE DEALERSHIP IN BENTONVILLE, ARKANSAS HAS REPLACED THE FUEL PUMP TWICE TO NO AVAIL. HAVE CONTACTED FORD CUSTOMER RELATIONS WITHOUT MUCH SUCCESS. THERE SEEMS TO BE SOME TYPE OF SYSTEMIC DENIAL THAT THE PROBLEM EXISTS. COMMENTS RECEIVED WERE "IT'S NORMAL FOR THE VEHICLE OR IT'S A CHARACTERISTIC OF THE VEHICLE." IF TRUE THEN WE NO LONGER TO ISSUE RECALLS ON VEHICLE. WE CAN SIMPLY SAY THE ABOVE. PLEASE GOOGLE "FUEL PUMP IN FORD EDGE OR HIGH PITCH NOISE IN FORD EDGE". THERE SEEMS TO BE A LOT A CHATTER GOING BACK A NUMBER OF YEARS. THIS IS NOT AN ISOLATED INCIDENT. SUSTAINED INTERIOR EXPOSURE TO THIS NOISE RINGING IN MY EARS AND HEAD HAS CAUSED MILD HEADACHES. THIS IS QUITE DANGEROUS TO MYSELF AND THE GENERAL PUBLIC AS IT COULD LEAD TO DISTRACTED DRIVING. PLEASE INVESTIGATE AND ENCOURAGE FORD TO RESOLVE AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438471December 3, 2011
POWER TRAIN
FROM A STOP - ATTEMPTED TO ACCELERATE - TRANSMISSION SLIPPED BEFORE ENGAGING - TOOK SEVERAL SECONDS BEFORE FINALLY ENGAGING - HAD VEHICLE TO DEALERSHIP ON FIVE DIFFERENT OCCASIONS WITH SOME REPAIRS BUT TRANSMISSION CONTINUES TO SLIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437452November 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SURGED FORWARD TO APPROXIMATELY 45 MPH AND CRASHED INTO A CONCRETE POST. THE BRAKES WERE ENGAGED DURING THE FAILURE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT SUFFERED ELEVEN BROKEN RIBS AND A BROKEN KNEE CAP. THE POLICE WERE NOTIFIED AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 01/10/12*LJ UPDATED 04/26/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10430159October 14, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RT HEADLIGHT LAMP DISCONNECTED FROM ASSEMBLY CREATING SMOKE AND FLAMES IN COCKPIT OF VEHICLE AND DAMAGE TO ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427757September 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427484September 26, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND COASTED TO A STOP, WHEN SUDDENLY THE VEHICLE SURGED FORWARD CRASHING INTO A STORE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, BUT DID NOT HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,028 UPDATED 03/06/12*LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10421198August 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING TO BREAK WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD TO PLACE THE GEAR IN NEUTRAL TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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