Ford Edge Complaints (2010)

673 consumer complaints on file.

#10575044March 26, 2014
POWER TRAIN
I WAS ATTEMPTING TO PARK ON A STEEP INCLINE IN SAN FRANCISCO ON A RAINY DAY, BECAUSE I WAS AWARE THAT MY VEHICLE TENDS TO ROLL BACKWARDS UPON RELEASING THE BRAKE (EVEN WHEN IN DRIVE), I DECIDED TO NOT PARK IN THAT SPOT AND WAS VERY CAREFUL TO SHIFT INTO DRIVE AND GUN THE GAS SO THE CAR WOULD MOVE FORWARD AND NOT ROLL BACK INTO ANYTHING BEHIND ME. I HAD SUCCESSFULLY USED THIS TECHNIQUE BEFORE, BUT THIS TIME GUNNING THE GAS STILL RESULTED IN MY ROLLING BACKWARDS AND CAUSED A COLLISION. AFTER THE COLLISION, REAPPLYING THE GAS MADE THE CAR MOVE FORWARD, BUT NOW THE DAMAGE WAS DONE. I DO NOT KNOW IF THIS IS A GEAR SELECTOR PROBLEM, AN ISSUE WITH THE CAR IN THE GREAT DEAL IT ROLLS BACK ON HILLS, OR A COMBINATION OF BOTH, BUT THIS IS DEFINITELY A SAFETY ISSUE AND WAS NOT BROUGHT TO OUR ATTENTION WHEN PURCHASING THE VEHICLE OR IN ANY OF THE SAFETY INFORMATION WE READ TO DATE ESPECIALLY CONSIDERING THE HILLY ENVIRONMENT IN THE BAY AREA. IF THE VEHICLE HAD A MANUAL 4WD SELECTOR LIKE MY OLD FORD RANGER DID, SWITCHING THIS ON WOULD RESOLVE THIS ISSUE ON HILLS, AND ALLOWING IT TO BE SHUT OFF DURING NORMAL DRIVES WOULD STILL RESERVE THE FUEL ECONOMY THAT FORD WAS GOING FOR WITH THIS MODEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573017March 18, 2014
SERVICE BRAKES
I HOPE AND I PRAY THAT SOMEONE WILL BE AN ANGEL FOR US TO HELP US. WE AS AN INDIVIDUAL CAN NOT FIGHT A BIG COMPANY LIKE FORD MOTORS, WE ARE HELPLESS. PLEASE HELP US. TOO MANY COMPLAINT ON FORD 2010 ACCELERATION PROBLEM THAT HAD INJURED MANY MANY AND PUT A LOT OF PEOPLES LIFE IN DANGER. I BOUGHT MY FORD LAST YEAR FROM AN AUTO DEALER. THE FIRST TIME I NOTICED THE ACCELERATION PROBLEM, I WAS PARKING MY CAR IN A PARKING LOT AND MY CAR ACCELERATED ON ITS OWN AND I WENT ON THE GRASS. THE SECOND TIME I WAS PARKING IN MY GARAGE AND THE CAR ACCELERATED AGAIN ON ITS OWN AND I ALMOST PUSH MY SONS THROUGH THE GARAGE DOOR. THE THIRD TIME IT HAPPENED IT ACCELERATED AGAIN ON ITS OWN AND THE BRAKE DID NOT WORK. I HIT A PARKED CAR IN A SMALL TOWNHOUSE PARKING LOT. MY CAR AND THE OTHER CAR WAS DAMAGED. POLICE REPORT WAS FILED AND MY AUTO INSURANCE FIXED THE 3 CARS INVOLVED. I WAS SCARED I THOUGHT I WAS GOING TO DIE THAT DAY. SINCE THIS TIME I HAVE BEEN TRYING TO RESOLVE THE PROBLEM WITH THE FORD COMPANY BUT THEY'RE NOT TAKING ANY RESPONSIBILITY ON THE MATTER. I THEN WENT ON THE INTERNET TO RESEARCH ON THIS PROBLEM. FOUND OUT THAT THERE ARE LOTS AND LOT OF COMPLAIN ON THIS ACCELERATING PROBLEM WITH FORD EDGE 2010. YET FORD CLAIMED THERE IS NO RECALL ON THE MODEL. WHEN IS FORD GOING TO TAKE RESPONSIBILITY AND FIX THE PROBLEM. ARE THEY WAITING FOR SOMEONE TO GET KILLED BEFORE ATAKING CARE OF THIS SITUATION. PLEASE HELP US. YOU ARE THE LAST HOPE. I AM PAYING FOR THE CAR BUT I AM TOO AFRAID TO DRIVE IT ITS BEEN PARKED SINCE THE ACCIDENT. PLEASE HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567232February 27, 2014
EXTERIOR LIGHTING
THE RIGHT REAR TAILLIGHT BULB #4157 HAS BEEN REPLACED SEVERAL TIMES. THE SOCKET AND THE PLASTIC ON THE BULB IS MELTED AND DISCOLORED. FORD SAYS THEY ARE NOT AWARE OF ANY PROBLEMS BUT THERE ARE A GREAT NUMBER OF THIS SAME PROBLEM ON THE INTERNET. WITH THIS MUCH HEAT THERE IS THE POSSIBILITY OF A FIRE AND NO FUSE OR CIRCUIT BREAKER HAS BEEN TRIPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563435February 7, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I BOUGHT A USED 2010 FORD EDGE LAST YEAR AUGUST FROM CONNICELLI DEALER IN CONSHOHOKEN PA. THE SAME DAY I BOUGHT THE CAR, ON MY WAY HOME I NOTICED THAT THE BRAKE HAS A PROBLEM. TOOK IT BACK AND WAS FIXED. RIGHT AFTER THIS., I WAS PARKING IN A SMALL PARKING LOT , THE CAR ACCELERATED ON HIS OWN AND WENT ON THE GRASS. THE SECOND TIME I WAS PARKING IN FRONT OF MY GARAGE, THE CAR ACCELERATED AGAIN AND I ALMOST DRAG MY SECOND CAR TO THE BASEMENT. THE THIRD TIME, I WAS PARKING IN SMALL PARKING LOT AND IT ACCELERATED AGAIN. ONLY THIS TIME, THE CAR CRASH INTO PARKED CAR AND THE CAR HIT ANOTHER CAR. MY CAR AND TWO OTHER CARS WAS DAMAGED. THANK GOD, NOBODY WAS IN THE TWO CARS. THE 3 CARS LOOK LIKE IT WAS A HIGHWAY AUTO ACCIDENT. I AM NOT SURE IF THE US GOVERNMENT IS GOING TO DO ANYTHING ABOUT FORD AND THE ACCELERATION PROBLEM UNTIL WHEN IT KILLS ONE OF THEIR OWN. ORDINARY CITIZEN DO NOT COUNT. FORD COMPANY IS A GIANT, MEGA COMPANY THAT HELPS WHEN IT COMES TO POLITICIANS IN US. I AM SCARED OF THIS CAR. IT ALMOST KILL ME. FEDERAL GOVERNMENT IS ON THIS MONSTER HEARTLESS COMPANY SIDE. KILLING INNOCENT PEOPLE BECAUSE OF THEIR POWER IN THIS COUNTRY. FORD COMPANY ARE UNTOUCHABLE. CONSUMERS JUST HAVE TO LIVE WITH IT. THE ONLY TIME YOU PROBABLY GET A SOLUTION WILL BE WHEN ONE OF THE TOPS GET KILLED IN A FORD AUTO ACCIDENT OCCURRING WITH AN ACCELERATION PROBLEM. THEN YOU WILL HEAR IT THE CNN. SHAME ON ALL THAT KNOWS THIS ACCELERATION PROBLEM AND NOT DOING ANYTHING. WILL IT BE DIFFERENT IF ITS YOUR MOTHER, FATHER, WIFE, HUSBAND, DAUGHTER, SON OR GRANDCHILDREN. I AM 56 YEAR OLD AND I HAVE DRIVEN DIFFERENT CARS, NEVER BEEN IN AN ACCIDENT UNTIL I BOUGHT THIS FORD EDGE. DO THE RIGHT THING. FORD COMPANY YOU'RE SELLING US A LEMON AND YOU KNOW IT. YOU NEED TO PAY FOR THIS KILLINGS. US FEDERAL GOVERNMENT, YOU'RE OUR LAST HOPE. PLEASE HELP US. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563046January 30, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE, FUEL SYSTEM, GASOLINE
CPSC: I1410473A. 2010 FORD EDGE. CONSUMER STATED THEY ARE HAVING MULTIPLE PROBLEMS WITH THE CAR. *LN THE CONSUMER STATED WITHIN THE LAST MONTH, THE TORQUE CONVERTER, THROTTLE BODY AND MOTOR ASSEMBLY HAD TO BE REPLACED. ALSO, THERE WAS A SMELL OF GAS COMING FROM THE VEHICLE AND THE ENGINE HESITATED AT TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555741December 11, 2013
POWER TRAIN, TRACTION CONTROL SYSTEM, STEERING
CAR JERKS AND ANTI LOCK/TRACTION CONTROL SYSTEM TRIES TO ENGAGE DURING TURNS TO LEFT PULLED CODES FROM CAR THEY WERE P1650 POWER STEERING ,DEALER SAID THIS WAS TIED TO ANTI ROLL AND ALSO CONTROL TRANSMISSION AND BRAKE SYSTEM AND WOULD COST ME 930.00 TO REPAIR, NEXT CODE WAS P1703 BRAKE SWITCH,THEN CODE P1780 TRANSMISSION CONTROL. ITS OBVIOUS FORD MOTOR COMPANY KNOWS THEIRS A PROBLEM WITH THIS TYPE OF AUTO..RESEARCH ON INTERNET SHOW THIS SAME PROBLEM SINCE 2007 OR SO TO PRESENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554912December 5, 2013
EXTERIOR LIGHTING
BOTH TAILLIGHTS BURNT AND MELTED INTO THE SOCKET. THERE WERE NO WARNING SIGNS OR CODES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554697December 3, 2013
EXTERIOR LIGHTING
BADLY BURNED REAR TAIL LIGHT SOCKETS. LEFT REAR TURN SIGNAL QUIT WORKING, IN THE PROCESS OF CHANGING THE BULB FOUND THE PROBLEM TO BE A BADLY BURNED LAMP SOCKET. THE ONE ON THE RIGHT IS IN THE SAME CONDITION. THIS IS A SAFETY PROBLEM BECAUSE IT IS THE BRAKE LIGHT AND TURN SIGNAL LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548088October 16, 2013
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND THE BRAKE PEDAL HAD TO BE DEPRESSED NUMEROUS TIMES TO BRING THE VEHICLE TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE BRAKE BOOSTER SYSTEM NEEDING TO BE REPLACED. THE STALLING FAILURE WAS NOT DIAGNOSED.THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE APPROXIMATE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544093September 17, 2013
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE CAR STALLS THERE IS NO WAY TO WARN OTHER DRIVERS AND COULD CAUSE AN ACCIDENT. I DO NOT BELIEVE THE DEALERSHIP HAS ANY CLUE AS TO WHAT IS GOING ON WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH ONLINE USING GOOGLE AND HAVE FOUND THERE ARE MANY OTHERS OUT THERE WHO SEEM TO HAVE HAD THE SAME PROBLEM AND NO ONE SEEMS TO HAVE A DEFINITE REASON AS TO WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536729August 22, 2013
WHEELS
I PURCHASED A USED VEHICLE FROM BROADWAY KIA. UPON INSPECTION I FOUND THAT THERE WERE A FEW, WHAT APPEARED TO BE COSMETIC DAMAGES TO THE FRONT PASSENGER SIDE RIM. I ASKED THE SALES PERSON, [XXX] ABOUT THE DAMAGED RIM BECAUSE IT APPEARED TO BE BENT. HE ASSURED ME THAT THE ENTIRE VEHICLE WAS INSPECTED AND THAT THE TIRE/WHEEL WAS NOT COMPROMISED. APPROXIMATELY 2 WEEKS LATER THE TIRE PRESSURE GAUGE CAME ON IN THE CAR. I FILLED ALL THE TIRES BECAUSE AT THAT POINT I WAS NOT CERTAIN ANY ONE TIRE WAS LOW. APPROXIMATELY 2 WEEKS AFTER THAT I HAD TO PUT MORE AIR IN THE RIGHT PASSENGER SIDE TIRE. AT THAT POINT I WENT TO A FIRESTONE TIRES TO HAVE THEM REPAIR WHAT I THOUGHT WAS A LEAK. THEY ADVISED THAT THE TIRE COULD NOT BE DISMOUNTED AND REPAIRED BECAUSE THE RIM ITSELF WAS BENT AND CRACKING AND THAT I WOULD NEED AN ENTIRE NEW WHEEL (TIRE AND RIM). AT THAT POINT I EMAILED ONE OF THE MANAGERS AT BROADWAY KIA TO LET THEM KNOW WHAT WAS GOING ON. I WENT IN ON 8/18/13 AND PURCHASED A NEW SET OF TIRES AND RIMS AS I NEEDED TO BE ABLE TO DRIVE. I CONTACTED THE GENERAL MANAGER REGARDING THE ISSUE AND WAS ASKED TO BRING THE CAR IN BUT ONCE HE FOUND OUT THAT I HAD ALREADY PURCHASED NEW RIMS/TIRES HE TOLD ME THERE WAS NOTHING HE COULD DO. I WAS ADVISED BY THE TIRE REPAIR PERSON THAT HAD I HIT SOMETHING JUST RIGHT OR HAD TOO MUCH PRESSURE APPLIED ON THE TIRE IT COULD HAVE BLOWN. THIS CAR WAS NOT SAFE TO DRIVE OFF THE LOT OR ALLOW SOMEONE TO DRIVE FOR AN ENTIRE MONTH. THIS COMPANY NEEDS TO BE HELD TO HIGHER SAFETY STANDARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534283August 8, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
POWER FAILURE WHILE MERGING ONTO HIGHWAY 5 IN SAN DIEGO CA. ENGINE RPM REDUCED TO IDLE. AFTER COASTING TO THE SIDE OF THE ROAD, ENGINE WAS IDLING. THE ENGINE WAS TURNED OFF AND AFTER ABOUT 1 MINUTE IT WAS RESTARTED. I NEXT SHIFTED IT BACK INTO DRIVE AND IT WAS WORKING AGAIN. SAME FAILURE OCCURED ON 7/29/2013 WITH THE SAME RESULTS. CORRECTIVE ACTION REQUIRED THROTTLE BODY ASEMBLY ON BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533012August 1, 2013
ELECTRICAL SYSTEM
VEHICLE WAS PARKED...WENT TO START VEHICLE...BRIGHT LIGHT INDICATOR WAS ON DASHBOARD, UNABLE TO MOVE VEHICLE OUT OF PARK UNLESS MANUALLY DONE, WHEN VEHICLE STARTS ALL INDICATORS ON INSTRUMENT PANEL COMES ON, NOTICES UNDER THE COMPUTER OUTPUT ON INSTRUMENT PANEL INDICATES A HOST OF PROBLEMS, SO BASICALLY THE COMPUTER HAS FAILED TO SOME NATURE CAUSING ERRORS TO SHOW. HAZARDS DON'T WORK, BRAKE AND TURN SIGNALS DON'T WORK, BUT THE VEHICLE WILL START AT LEAST UNTIL THE BATTERY IS DEAD FROM THE LIGHTS ON THE INSTRUMENT PANEL RUN IT OUT. HAD THIS COVERED UNDER WARRANTY TWICE THIS IS THE THIRD OCCURRENCE WITHOUT DETERMINATION OF PROBLEM. VEHICLE HAS TO BE TOWED TO DEALERSHIP FOR REPAIR...I BELIEVE RESETTING THE COMPUTER IS THE ONLY OPTION BECAUSE DIAGNOSTICS RUN DO NOT INDICATE A KNOWN PROBLEM. MY BELIEF IS THAT AFTER 3 OCCURRENCES OF THIS THE COMMON DENOMINATOR IS A STRONG ELECTRICAL STORM OCCURRING PRIOR TO THE COMPUTER FAILING. THE VEHICLE HAS NOT BEEN HIT BY LIGHTNING, BUT, THERE HAS BEEN HEAVY STRIKES AROUND OR NEAR THE VEHICLE THAT UPSET THE COMPUTER...JURY IS STILL OUT ON MY THEORY, BUT THIS IS WHAT I HAVE OBSERVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526384July 23, 2013
FUEL SYSTEM, GASOLINE
VEHICLE STALLED GOING 60 MPH ON BUSY FREEWAY. TURNED FLASHERS ON IMMEDIATELY AND FORTUNATELY TRAFFIC REALIZED VEHICLE WAS HAVING DIFFICULTIES AND ALLOWED ME TO MOVE OVER TO SHOULDER. CAR RESTARTED AND EXITED TO ALTERNATE ROUTE AS SOON AS POSSIBLE. STALLED REPEATEDLY AT VARIOUS SPEEDS AFTER THAT. CURRENTLY WAITING ON TROTTLE BODY TO BE SHIPPED TO MECHANIC FOR REPAIR. AM AWARE THAT FEDERAL SAFETY INVESTIGATORS ARE LOOKING AT SAME PROBLEM WITH FUSION, MILAN, ESCAPE AND MARINER. PLEASE CONSIDER DOING THE SAME FOR FORD EDGE. THIS VEHICLE IS ONLY 2 1/2 YEARS OLD. OTHER THAN THE OBVIOUS SAFETY THREAT THIS MALFUNCTION POSES, IT IS ALSO A COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522026June 27, 2013
POWER TRAIN
MY FORD EDGE 2010 HAS ISSUES WITH THE TRANSMISSION. THE CAR NOW HAS 76,000 MILES BUT ABOUT EVERY 20,000 MILES I HAVE A VIOLENT TRANSMISSION SHIFT. IT IS EITHER THE TRANSMISSION OR THE ALL WHEEL DRIVE CONTROLS. THE CAR WILL BE GOING ALONG AND ALL OF A SUDDEN THERE IS A LOUD NOISE AND JERKING BACK AND FORTH FOR ABOUT 3 SECONDS. IT SOUNDS LIKE THE TRANNY IS FALLING OUT OR HAS ROCKS IN IT. I TOOK IT TO FORD MANY TIMES AND THEY ACKNOWLEDGE THERE IS A PROBLEM BUT ALL THEY DO IS UPDATE THE SOFTWARE ( AND CHARGE ME). THEY KEEP SAYING THERE IS A FIX FOR THE ISSUE IN THE SOFTWARE BUT IT DOESN'T FIX THE ISSUE. THEY GAVE ME AN EXTENDED WARRANTY BUT IT DOESN'T MATTER BECAUSE THEY DON'T CARE TO FIND THE PROBLEM. I ASKED WHY THEY DON'T PULL THE TRANNY PAN IN LOOK FOR LOOSE METAL OR ISSUES AND THEY SAID THEY HAVE TO CHARGE ME. THE DEALER TOLD ME THEY HAVE TO PAY THERE OWN GUYS TO LOOK FOR THE PROBLEM AND THEY DON'T GET REIMBURSED BY FORD FOR THIS SO THEY AREN'T GOING TO DO ANYTHING EXCEPT PUT A RECORDER ON MY CAR FOR 30 DAYS AGAIN. I TOLD THEM IT IS INTERMITTENT. THEY OFFERED TO SELL ME A NEW CAR OR FIND ANOTHER EDGE WITH 76,000 AND PUT ME IN THAT. I TOLD THEM I DIDN'T WANT TO SPEND MONEY ON ANOTHER CAR BECAUSE I JUST SPENT 34,000 ON THIS ONE AND GIVING ME ANOTHER EDGE THE SAME AGE I HAVE NO CLUE WHAT PROBLEMS I COULD HAVE WITH THAT. IN OTHER WORDS FORD ISN'T WORRIED ABOUT MY ISSUE UNTIL SOMEONE GETS HURT. THE WARRANTY DOESN'T MEAN A THING TO THEM. IF IT CAUSES AN ACCIDENT I WILL SUE THEM FOR EVERYTHING FOR SELLING ME A DEFECTIVE CAR AND NOT STANDING BEHIND IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514513May 31, 2013
VEHICLE SPEED CONTROL
ON 05/01/2013 I ENTERED INTO A PARKING LOT IN A SHOPPING MALL, WITH MY RIGHT FOOT ON THE BRAKE PEDAL WHILE BRAKING TO STOP AT A 15 OR 20 MILES PER HOUR, THE VEHICLE SUDDENLY AND UNINTENTIONALLY ACCELERATED, THE RPMS JUMPED ABOUT 2000 MORE (1500 TO 3500 APROX.) AND I LEFT THE TIRES PRINTS OVER THE PAVEMENT BECAUSE I PUT THE BRAKE FULLY PRESSED WHILE THE ENGINE WAS ACCELERATING WITHOUT TOUCHING THE GAS PEDAL. FORTUNATELY THERE WAS NO CRASH NOR INJURIES TO PASSENGERS OR PEDESTRIANS, BUT I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED TO SEVERAL PERSONS AROUND THE COUNTRY, SO I ASK IF THIS GOVERNMENT AGENCY WOULD ISSUE A RECALL BECAUSE IT IS A SAFETY AND A HIGH RISK SITUATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510999May 7, 2013
WHEELS
I WAS PERFORMING PREVENTATIVE VEHICLE MAINTENANCE ON MY 2010 FORD EDGE. I HAD JUST COMPLETED A BASIC OIL CHANGE, TO INCLUDE BOTH OIL FILTER AND AIR FILTER CHANGE ALONG WITH TOPPING OFF OF ALL VEHICLE FLUIDS. I LASTLY ATTEMPTED TO ROTATE THE VEHICLE TIRES WHEN I NOTICED THAT TWO OF THE VEHICLES LUG NUTS WHERE JUST FREE SPINNING ALONG THE WHEEL STUD OR BOLT. AT FIRST I THOUGHT THE LUG NUTS HAD JUST STRIPPED AND WAS IN THE PROCESS OF REPLACING THEM WHEN THE ENTIRE LUG NUT AND WHEEL STUDS (BOLT) CAME COMPLETELY OFF THE WHEEL HUB. THIS IS VERY CONCERNING DUE TO THE FACT THAT THE VEHICLE IS ONLY TWO (2) YEARS OLD AND IN EXCELLENT CONDITION, NOT TO MENTION THAT I HAVE NEVER ENCOUNTERED A PROBLEM WITH A VEHICLES WHEEL STUDS. THE WHEEL STUDS ALONG WITH THE LUG NUTS ARE THE COMPONENTS THAT HOLD THE TIRES SECURELY TO THE VEHICLES. AFTER SEVERAL ATTEMPTS TO LOCATE THE VEHICLE AT THE LOCAL PARTS STORES, I SPENT SEVERAL HOURS ON THE WEB TRYING TO FIND THE REPLACEMENT WHEEL STUDS TO NO AVAIL. HOWEVER, I DID FIND WHERE FORD MOTOR VEHICLE COMPANY HAS RECALLED SEVERAL 2010 FORD FOCUS AND 2010 FORD FUSION FOR THE SAME PROBLEM. TO QUOTE "LUG NUT, BOLT OR STUD WERE FOUND DEFECTIVE, (SHEARED COMPLETELY OFF) ON SEVERAL 2010 FORD FUSION MODELS." WHEN I APPROACHED THE FORD DEALERSHIP TO ORDER REPLACEMENT WHEEL STUDS THEY ACTED SUPRISED AND NON-CHALANT CONCERNING THE PROBLEMS AND SIMPLY STATED THAT MY VEHICLE WAS NO LONGER UNDER WARRANTY. IS THIS RELATED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508467April 16, 2013
EXTERIOR LIGHTING
THE REAR DRIVERS SIDE BRAKE/BLINKER LIGHT SOCKET IS BURNED BLACK WHERE THE LIGHT BULB CONNECTS TO THE SOCKET. I'VE SEEN OTHER COMPLAINTS ABOUT THIS ON LINE. THIS IS ACTUALLY THE 2ND TIME I'VE HAD TO REPLACE THE BULB, BUT I DID NOT RECORD THE MILEAGE (ESTIMATE ABOUT 40,000 MILES) THE FIRST TIME. WHEN I REPLACED IT THE FIRST TIME, I NOTICED THE SOCKET WAS BURNED THEN TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499508February 21, 2013
WHEELS
WE RECENTLY EXPERIENCED A TIRE BLOWOUT OF THE LEFT REAR TIRE ON OUR 2010 FORD EDGE WHILE TRAVELING SOUTH ON INTERSTATE 81 SOUTH JUST OUTSIDE OF SCRANTON PA. AT THE TIME OF THE BLOWOUT WE WERE TRAVELING ABOUT 60MPH. WHEN I WENT TO CHANGE THE TIRE I OBSERVED THAT THE WHEEL (RIM) HAD STARTED TO COLLAPSE AND THE OUTER RIM HAD SEPARATED FROM THE HUB ABOUT 75% OF THE WAY. WE DID NOT RUN OVER ANYTHING THAT WE CAN REMEMBER. THERE WAS NO NOISE THAT WOULD NORMALLY BE EXPECTED IF SOMETHING WAS IN THE ROAD AND NEITHER OF US HEARD ANYTHING BUT THE NOISE OF THE TIRE BLOWOUT. (IF THERE WAS SOMETHING IN THE ROAD, HOW DID THE FRONT TIRE NOT CONTACT IT AS WELL??) THE ROAD WAS CLEAR AHEAD OF US. I IMMEDIATELY PULLED OVER, BUT HAD TO "INCH" ALONG THE SIDE OF THE ROAD FOR ABOUT 200YDS TO GET TO A SAFE POINT TO CHANGE THE TIRE. AFTER THAT, WE WENT TO A LOCAL FORD DEALER FOR ASSISTANCE, AS WE WERE NOT COMFORTABLE DRIVING ANOTHER 500 MILES ON A "MINI" SPARE TIRE. THE DEALER SHARED WITH US THAT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. AFTER SOME EXAMINATION WE DID NOTICE A TINY PUNCTURE OF THE TIRE ON THE INSIDE SURFACE OF THE TIRE. THERE IS A CORRESPONDING "PUSHED IN" SURFACE OF THE ALUMINUM WHEEL. (I HAVE PHOTOS AVAILABLE, AS WELL AS THE WHEEL AND TIRE). I REPORT THIS AS A CONCERN FOR THE SAFETY OF OTHERS AS THIS COULD HAVE BEEN A TERRIBLE ACCIDENT HAD THE WHEEL SEPARATED. FORD MOTOR COMPANY DID NOTHING TO ASSIST WITH THIS DEFECTIVE WHEEL. WE ARE ALSO NOT FEELING COMFORTABLE THAT WON'T HAPPEN AGAIN IF WE GET ANOTHER BLOWOUT. SO FAR THIS HAS COST US ABOUT $1,000 FOR REPLACEMENT WHEEL & TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499354February 20, 2013
WHEELS
SERIOUS ISSUE WITH DAILY LOSS OF TIRE PRESSURE RANGING FROM 3 TO 18 LBS, IN 2010 FORD EDGE SPORT WITH 22' WHEELS. TSB FROM FORD INDICATES THEY ARE AWARE BUT WILL NOT RECALL/REPLACE WHEELS. TSB INDICATES PROBLEM CAUSED BY CORROSION/DIRT ON TIRE BEAD SEAT AREA, PREVENTING PROPER SEAL. VEHICLE HAS BEEN RETURNED TO DEALER 8 TIMES, RIMS/TIRES CLEANED, BEAD SEALER ADDED EVERY TIME, VALVE STEMS CHANGED, TIRE SLIME ADDED EVERY TIME, MOUNT, REBALANCE & ROTATE EVERY TIME, YET STILL NO RESOLUTION. TIRE PRESSURE LOSS OCCURS WITHIN 4 DAYS EVERY TIME RETURNED FROM DEALER. CURRENTLY ESCALATED, THROUGH NUMEROUS PHONE CALLS TO FORD MOTOR CO, AND AWAITING RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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