Ford Edge Complaints (2009)

261 consumer complaints on file.

#11397551February 23, 2021
ENGINE
AT SPEEDS BELOW 5 MPH AS WELL AS SPEED 35-45 MPH THE TRANSMISSION WILL RUN AWAY RACE BEYOND FOOT PEDAL CONTROL. IMMEDIATE BRAKE PRESSURE IS NECESSARY TO AVOID ACCIDENT AND ALSO SHIFTING TO NEUTRAL TO REGAIN CONTROL. OCCURS WITH NO WARNING. REQUIRES EMERGENCY REACTION TIME.!!! HAS HAPPENED NUMEROUS TIMES SINCE DEC.2020 THRU YESTERDAY FEB.22,2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383534December 15, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER CAMPBELL FORD PERFORMANCE (2541 S WINCHESTER BLVD, CAMPBELL, CA 95008; (408) 374-6131) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374117November 11, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
IT STARTED STALLING, AND LOSING POWER WHILE DRIVING. WHEN THE AC IS TURNED ON IT STARTED DRIVING ROUGH AT LOW SPEEDS BUT WHEN THE AC IS OFF IT RUNS ROUGH AT HIGH SPEEDS. THE THROTTLE BODY SEEMS TO BEESSED UP IT NOW RUNS ROUGH AND IDLES ROUGH. IT'S ALMOST LIKE IT DOESN'T HAVE THE CORRECT FUEL TO AIR RATIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366527October 26, 2020
ENGINE, POWER TRAIN
MY EDGE YOU HAVE TO PUT IT IN PARK AFTER YOU START DRIVING IT TO GET IT TO GO. THEN IT WILL DRIVE OK FOR AWHILE THEN YOU HAVE TO DO IT AGAIN. I'M AFRAID THAT I'M GOING TO GET REAR ENDED AND GET HURT. IM DRIVING IN TOWN WHEN THIS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365675October 22, 2020
SERVICE BRAKES
PEDAL WENT HARD AND DOWN TO THE FLOOR. CAME CLOSE TO REAR ENDING CAR IN FRONT OF ME. FROM WHAT I'VE HEARD THIS IS A COMMON ISSUE AND FORD DOESN'T HAVE A RECALL, ALTHOUGH THEY DO WITH NEWER YEARS OF THE SAME MODEL. VERY DANGEROUS AND THESE CARS SHOULD HAVE A RECALL.. IT'S ABSURD THAT A BRAKE BOOSTER SHOULD FAIL AND NOT HAVE A RECALL WITH A KNOWN DEADLY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359789September 18, 2020
FUEL/PROPULSION SYSTEM
2009 FORD EDGE AWD 80K MILES STRONG GAS SMELL AND EVIDENCE OF LEAK SEEN IN DRIVEWAY PROMPTED VISIT TO MECHANIC. LEAK DISCOVERED COMING FROM CORRODED SEAM OF FUEL TANK ON PASSENGER SIDE. NO CHECK ENGINE LIGHT EVER ALERTED ME THAT THERE WAS A PROBLEM. INTERNET SEARCH REVEALED FUEL TANK RECALL OF 128,000 FORD EDGE AND LINCOLN MKX CARS BUILT AT OAKVILLE ASSEMBLY PLANT BETWEEN SEPTEMBER 1TH, 2008 THROUGH JULY 1ST, 2010. MY CAR WAS BUILT AT THAT PLANT AT THAT TIME BUT I WAS NEVER INFORMED OF THE RECALL.(FOMOCO RECALL NUMBER: 15S31) I CALLED FORD AND THEY SAID MY CAR WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349588August 15, 2020
ELECTRICAL SYSTEM
HAVE REPLACED BRAKE LIGHT SOCKETS DUE TO MELTING SOCKETS AND BULBS MELTING. I'VE HAD TO CHANGE THEM OUT THREE TIMES NOW WITHIN TWO YEARS. STARTED IN OCTOBER OF 2018 AND ONCE SINCE THEN AND AGAIN JUST NOW AUGUST 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341199July 23, 2020
SERVICE BRAKES
WHEN DRIVING THE VEHICLE AND NEEDING TO BREAK THE BREAK PADEL WILL GO ALL THE WAY TO THE FLOOR AND ALMOST NOT STOP. HAD BREAK PADS CHANGED BUT THE MECHANIC STATES THERE IS A ISSUE WITH THE BREAK LINE HAVING AIR IN THEM THAT CANT BE RELEASED. THE CAR CAN NOT BE DRIVEN SAFELY. WOULD LIKE SOMEONE TO CALL ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341200July 23, 2020
SERVICE BRAKES
WHEN DRIVING THE VECHICLE AT ANY SPEED WHEN NEEDING TO BREAK THE BREAK PEDAL WILL GO TO THE FLOOR THE CAR IS UNABLE TO DRIVEN SAFELY AND COULD CAUSE A WRECK. WENT AND HAD THE BRAKES CHANGED TO SEE IF THEY WOULD HELP MECHANIC STATED THAT HE ORGINALLY BELIEVED THEIR WAS AIR IN THE LINE BUT HE STATED HE WAS UNABLE TO RESOLVE THE ISSUE AND KNEW THAT THE LINCOLN SUV HAD THIS SAME ISSUE AND WAS RECALLED. IF SOMEONE COULD CALL ME TO DISCUSS THE ISSUE THAT WOULD BE GREAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339474July 15, 2020
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
THIS FORD EDGE WAS COMPLETELY TOTALED OUT. I HAD RECIEVED A CLASS ACTION LAWSUIT OF AN AWARDMENT OF $5,000.00 WHERE IS MY $5,000.00 I SHOULD HAVE BEEN KILLED IN THIS ACIDENT.WE CAN CONFIRM THAT WE HAVE RECEIVED YOUR ONLINE FORD WEB CLAIM (CLAIM # [XXX], CONFIRMATION CODE: WZ8YCAOD) ON SEPTEMBER 14, 2019. ALL CLAIMS ARE IN PROCESS AND WE WILL CONTACT YOU IF WE NEED MORE INFORMATION.THIS WAS FROM SEPT. 14 2019 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11320002April 1, 2020
SERVICE BRAKES
THE BREAK PEDAL GOES STRAIGHT TO THE FLOOR WHICH MAKES IT HARD TO BREAK IN ENOUGH TIME WHICH COULD CAUSE A WRECK. I WENT TO A BREAK SHOP AND THE BREAKS WERE CHANGED BUT THE TECHNICIAN STATED THERE IS A ISSUE WITH THE ABS SYSTEM AND HE KNEW OF A RECALL IN THE LINCOLN MKZ FOR THIS PROBLEM. HE STATED THE FORD DEALERSHIP WOULD NEED TO FIX THIS AND IT SHOULD BE RECALLED DURING THIS YEAR MODEL OTHER FORD MODELS ARE RECALLED BUT NOT SEEING IT FOR THE EDGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297072January 4, 2020
FUEL/PROPULSION SYSTEM
FRED BEANS FORD CLOSED MY RECALL ON FUEL TANK CORROSION AND SAYS ITS FINE. FORD WONT DO ANYTHING CAUSE FRED BEANS SAYS ITS FINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271423October 27, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK IS LEAKING AFTER REFUELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269926October 21, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN EXPLOSION UNDER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE, WHICH HINDERED HIS VISIBILITY. AS A RESULT, THE FRONT PASSENGER SIDE OF THE VEHICLE CRASHED INTO A POLE AND CAUGHT FIRE UNDERNEATH THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE FIRE EXTINGUISHED ON ITS OWN DUE TO THE COLD. A FIRE REPORT WAS FILED. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED LOWER BACK AND SHOULDER INJURIES BY STRIKING THE BOTTOM OF THE DASHBOARD. THE CONTACT'S DAUGHTER SEATED IN THE REAR PASSENGER SEAT SUSTAINED BACK, NECK, AND CHEST INJURIES, AND SUSTAINED BREATHING PROBLEMS. BOTH OCCUPANTS SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED BIG THREE AUTO SALES (17020 E 8 MILE RD, DETROIT, MI 48205, (313) 245-0800) AND WAS INFORMED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11266955October 8, 2019
FUEL/PROPULSION SYSTEM
I CAN SMELL FUEL COMING FROM THE REAR OF THE CAR. SOMETIMES IT LEAKS ENOUGH TO LEAVE STAINS ON THE STREET. TOOK IT TO METRO FORD OF OKLAHOMA CITY AND THEY SAID MY CAR WAS NOT INCLUDED IN ANY TYPE OF RECALL. AFTER READING ABOUT THE RECALL FORD ISSUED ON MANY PREVIOUS MODELS, I FEEL THAT MY PROBLEM IS BEING AVOIDED AND THEY AREN'T CONCERNED ABOUT MY FAMILY'S SAFETY. VERY UPSET. WHY IS MY GAS TANK LEAKING FUEL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253618September 6, 2019
SERVICE BRAKES
I HAVE BEEN TAKING MY CAR FOR AT LEAST THE PAST 3 YEARS TO HAVE THE BRAKES LOOKED AT. THE PEDAL GOES TOO FAR TO THE FLOOR. I HAVE TAKEN IT TO 3 DIFFERENT DEALERSHIPS TO HAVE THE BRAKES LOOKED AT, ONLY TO BE TOLD THERE IS NO PROBLEM. I JUST HAD NEW FRONT BRAKES AND ROTORS PUT ON AUGUST 2019. MY SON WAS DRIVING THE CAR TO WORK THIS MORNING AND HAD AN ACCIDENT GOING THROUGH A TOLL BOOTH. HE SAID WHEN HE PRESSED ON THE BRAKES THE CAR JUST WOULD NOT STOP AT A GOOD RATE, AND THE PEDAL WAS SPONGIE. THERE NEEDS TO BE A RECALL ON THE BRAKE SYSTEM FOR 2009 FORD EDGES. I AM NOT THE ONLY ONE WITH THIS COMPLAINT. THANK GOD NOBODY WAS INJURED, BUT WHAT IS IT GOING TO TAKE TO GET THIS TAKEN CARE OF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11246417August 26, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE CONTACT WALKED BY THE VEHICLE AND SMELLED A FUEL ODOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH COWLES PARKWAY FORD (LOCATED AT 13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA 22193, (703) 986-5500) AND STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245169August 20, 2019
POWER TRAIN
FORD HAS A WELL KNOWN TRANSMISSION ISSUE. THE FORD EDGE WILL DECIDE THAT IT WILL NOT GO INTO GEAR WHILE IN TRAFFIC, THEN WHEN YOU RESTART IT IT RESETS AND THE PROBLEM SEEMS TO BE GONE. SOMEONE IS GOING TO GET KILLED. THE TRANSMISSIONS HIT HARD OR WON'T GO INTO GEAR. THESE ISSUES CAN'T BE FIXED BY THE AVERAGE CONSUMER.. TRANSMISSION SLIPS THE YOU PUT THE CAR INTO PARK OR NEUTRAL AND THEN IT WILL GO INTO GEAR, BUT I'M AFRAID I'M GOING TO GET HIT. THE CAR IS IN MOTION WHEN IT SLIPS OR SKIPS OR GETS STUCK. I DON'T REALLY KNOW WHAT'S HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219117June 10, 2019
AIR BAGS
TAKATA RECALL ISSUE. I RECEIVED A NOTICE OF THIS RECALL IN JANUARY 2019. I CALLED MY LOCAL DEALER, MULLINAX FORD TO HAVE IT RESOLVED. THEY TOOK MY VIN, NAME AND NUMBER AND SAID THEY'D CALL ME WHEN THE PARTS BECAME AVAILABLE. I RECEIVED ANOTHER NOTICE IN APRIL SO AGAIN, I MADE THE CALL TO MULLINAX. THEY TOOK DOWN MY INFORMATION AGAIN AND SAID THEY'D CONTACT ME. HERE IT IS, JUNE 10TH 2019. I CALLED THEM AGAIN AND THEY SAID IT WILL STILL BE WEEKS POSSIBLY MONTHS BEFORE THE PARTS COME IN. UNACCEPTABLE! I'M AFRAID TO DRIVE MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209784May 24, 2019
STEERING, SUSPENSION, WHEELS
I HAVE ONLY HAD EDGE SINCE 2017 AND I PURCHASED IT OUT RIGHT AND I AM NOTICING SOME THINGS THAT ARE NOT RIGHT. HARD TO STOP AND WOBBLING WHEEL ON FRONT DRIVER SIDE AND MAKES LIKE A RUBBING NOISE. BRAKES ON IT OUR WEARING OUT ALOT FASTER AND I HAVE ALREADY HAD A BLOWOUT ON HIGHWAY ON THAT TIRE AND THEY HAD TO TOW IT AND IT COST ME ALMOST $500 TO GET IT OUT AND ITS TREAD IS GETTING WORN DOWN ALOT FASTER AS WELL. I SEEN ON HERE THAT THERE IS A SPINDLE ISSUE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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