Ford Edge Complaints (2010)

673 consumer complaints on file.

#10776601September 25, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND COMING TO A STOP, AN ABNORMAL SOUND WAS HEARD FROM THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765285September 19, 2015
POWER TRAIN
CAR HAS HAD A "DRAGGING" FEELING. HAS BEEN MAKING INTERMITTENT NOISE BUT UNABLE TO IDENTIFY PROBLEM. FINALLY HAD A DIAGNOSIS OF PTU FAILURE TO THE TUNE OF $2000.00. MY LAST "MADE IN USA" CAR. HERE I COME HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760199August 29, 2015
SERVICE BRAKES
1 WEEK AGO NOTICED A HISSING SOUND COMING FROM WHAT SEEMS TO BE THE BREAK PEDAL AREA WHILE APPLYING PRESSURE TO THE PEDAL AND ALSO WHILE TOTALLY ENGAGED AND VEHICLE IS AT A COMPLETE STOP. YESTERDAY THE BREAK PEDAL HAS BECOME VERY HARD TO PRESS AND BREAK POWER IS VERY POOR AND HESITANT. ALSO HISSING STILL EXIST. THINKING MAYBE BREAK BOOSTER FAILURE OR VACUUM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759954August 28, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758868August 24, 2015
SERVICE BRAKES
WHILE DRIVE ALONG WITH NORMAL FLOW OF TRAFFIC, I CAME TO A WELL KNOWN STOP SIGN APPROACHING ONCOMING TRAFFIC IN BOTH DIRECTIONS. WHEN I PUT MY FOOT ON THE BRAKE PEDAL TO STOP, THE VEHICLE DIDN'T HAVE ANY BRAKES AND DID NOT EVEN ATTEMPT TO STOP. THE BRAKE PEDAL WAS HARD AND THERE WAS A LOUD WHOOSHING SOUND. AFTER REPEATED ATTEMPTS TO USE THE BRAKE PEDAL AS I USUALLY DO, THE SAME THING KEPT HAPPENING. IT DOES NOT MATTER WHAT RATE OF SPEED OR ROAD CONDITIONS. IT IS A CLEAR SUNNY DAY. THE BRAKES SUDDENLY WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758468August 21, 2015
EXTERIOR LIGHTING
THE INTERIOR DOME LIGHTS WILL NOT TURN OFF. THE ONLY WAY TO TURN THEM OFF WAS TO PULL THEM DOWN AND UNPLUG THEM. THIS IS A PROBLEM WITH NUMEROUS FORD EDGE'S AND FORD SHOULD RECTIFY IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748860August 15, 2015
FUEL/PROPULSION SYSTEM
AT ABOUT 116,000 MILES ON MY 2010 FORD EDGE SE AWD, I STARTED NOTICING THE SMELL OF GAS. WHEN I BROUGHT THE VEHICLE IN TO GET CHECKED OUT I LEARNED THAT MY GAS TANK WAS LEAKING. THIS IS A 2010! AND WHAT MAKES ME EVEN MORE FURIOUS IS THAT THE 2007-2008 FORD EDGES HAVE BEEN RECALLED FOR THIS PROBLEM BUT NOT MINE. ESTIMATED COST OF REPAIRS ARE $3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744257July 28, 2015
SERVICE BRAKES
I HAVE BEEN EXPERIENCING A HISSING NOISE WHEN DEPRESSING THE BRAKE. A FEW TIMES, THE BRAKE HAS BEEN DIFFICULT TO DEPRESS WHEN TRYING TO STOP THE VEHICLE. BRAKE PADS AND ROTORS HAVE BEEN REPLACED AN IS NOT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743846July 27, 2015
SERVICE BRAKES
BRAKES STARTED MAKING A VERY LOUD "HISSING" SOUND AND OCCASIONALLY FELT LIKE THE PEDAL WOULDN'T DEPRESS. HAD THE CAR INSPECTED AT DEALERSHIP AND WAS TOLD THE BRAKES WERE FINE. TODAY (MONTH LATER) THE BRAKES STILL MAKE THE "HISSING" SOUND AND THE BRAKE WON'T DEPRESS WITHOUT REALLY STEPPING ON IT HARD. IT FEELS LIKE THE CAR WILL NOT STOP. I DRIVE MY KIDS IN THIS CAR AND IT TERRIFIES ME - THIS IS CLEARLY A PROBLEM THAT CAN LEAD TO FATAL RESULTS. I AM SURPRISED TO FIND OUT THERE IS NO RECALL ON THE BRAKE BOOSTER, WHICH IS THE PROBLEM; GIVEN THE INCIDENTS WITH GM AND TOYOTA I AM SHOCKED FORD HAS MADE NO EFFORT TO CORRECT THIS PROBLEM. I AM NOW NOT SURE I WILL PURCHASE A FORD AGAIN IN THE FUTURE IF I CAN'T TRUST THEY WILL ISSUE NECESSARY SAFETY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734099July 15, 2015
UNKNOWN OR OTHER
BACK DOOR WAS NOT LATCHING AND UNABLE TO CLOSE. MY VEHICLE HAD TO BE TOWED FROM MY EMPLOYMENT TO MY RESIDENCE AS THE DOOR KEPT POPPING OPEN. FORD FIXED THE LATCH FOR 330.00, THE DEALER SPECIAL ORDERED A NEW LATCHING SYSTEM FOR MY 2010 FORD EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733979July 14, 2015
STEERING
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO DRIVE FORWARD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS HAD NOT DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10733770July 13, 2015
SERVICE BRAKES
A LOUD "HISSING" NOISE CAN BE HEARD WHEN DEPRESSING THE BRAKE PEDAL. BRAKES FEEL "SPONGEY" AND REQUIRE CONSIDERABLE EFFORT TO BRING THE VEHICLE TO A FULL STOP. I TOOK THE CAR INTO TIRE KINGDOM FOR DIAGNOSIS AND WAS TOLD THE ROTORS AND BRAKE PADS ON THE FRONT OF THE VEHICLE NEEDED REPLACED. THIS WAS COMPLETED ONLY TO FIND IT DID NOT RESOLVE THE PROBLEM. THE MANAGER CONTACTED FORD AND WAS ADVISED THERE IS A RECALL ON THE POWER BRAKE BOOSTER FOR THE MAKE, MODEL, AND YEAR OF MY VEHICLE. I CONTACTED FORD TO SCHEDULE THE REPAIR AND WAS TOLD THAT MY VIN IS NOT PART OF THE RECALL AND THE REPAIR WOULD NOT BE COVERED. WHEN I QUESTIONED FURTHER I WAS ADVISED THE RECALL ONLY COVERS "SOME" OF THE CARS ASSEMBLED AT THE OAKVILLE PLANT WITH MY MAKE, MODEL , AND YEAR AND THAT THEY COULD NOT COVER THE REPLACEMENT OF THIS FAULTY EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732659July 8, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VIOLENTLY DEPRESSED IN ORDER FOR THE VEHICLE TO INCREASE IN SPEED. IN ADDITION, THE VEHICLE HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732169July 6, 2015
SERVICE BRAKES
THE BRAKES ON MY 2010 FORD EDGE MAKE A HISSING NOISE WHEN PRESSED. IN ADDITION, THE BRAKE PEDAL FEELS SPONGY AND THE CAR WILL ONLY STOP WHEN YOU PRESS THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. THIS IS A PROBLEM THAT FORD IS AWARE OF, YET THEY REFUSE TO COVER THE COST OF THE REPAIR. FORD RELEASED A "CUSTOMER SATISFACTION PROGRAM 13N02" MEMO DESCRIBING THE EXACT SYMPTOMS THAT MY CAR IS SHOWING AND STATED THAT THE PROBLEM IS WITH THE BRAKE BOOSTER SYSTEM. HOWEVER, THE MEMO STATES THAT ONLY CERTAIN 2010 VEHICLES ARE AFFECTED AND MINE IS NOT ONE OF THEM. I AM TERRIFIED THAT ONE DAY SOON, THE CAR WILL NOT STOP AT ALL AND MY FAMILY AND I WILL BE SERIOUSLY INJURED. WE RECEIVED A QUOTE OF APPROXIMATELY $1400 TO REPAIR THE BRAKE BOOSTER SYSTEM. FORD IS COMPLETELY AWARE THAT THE BRAKES ON THE 2010 EDGE ARE FAULTY, BUT THEY KNOWINGLY CONTINUE TO PLACE FAMILIES IN DANGER BY NOT ACKNOWLEDGING THAT THE BRAKE DEFECT IS MORE WIDESPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731890July 3, 2015
SUSPENSION
REAR WHEEL BEARING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725316June 15, 2015
UNKNOWN OR OTHER
I HAVE ONLY OWNED MY 2010 FORD EDGE LESS THAN A YEAR AND THE PANORAMIC MOONROOF MOTORS WENT OUT. NOT JUST ONE, BUT BOTH. I LIVE IN WISCONSIN AND REALLY CAN ONLY USE THE MOONROOF MAYBE 4 MONTHS OUT THE YEAR, AND FOR BOTH MOTORS TO BLOW IS NOT GOOD. MY FAITH IN FORD HAS DEAD. IT IS GOING TO COST ME OVER 1,000 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724236June 9, 2015
FUEL/PROPULSION SYSTEM
I HAVE A 2010 FORD EDGE. WHEN PARKED IN MY GARAGE, I WOULD NOTICE THE ODOR OF GASOLINE. LATER, I NOTICED FUEL STAINS ON MY SLIGHTLY SLANTED DRIVEWAY UNDER WHERE THE EDGE WAS OFTEN PARKED. THE LOCAL FORD DEALERSHIP INSPECTED MY TANK AND FOUND THAT IT WAS SEVERELY CORRODED IN SEVERAL LOCATIONS, INCLUDING THE SEAMS OF THE TANK. SEVERAL CALLS TO VARIOUS NUMBERS FOR FORD CUSTOMER RELATIONS ONLY RESULT IN MANY MINUTES ON HOLD, TO BE TOLD THE SAME THING - WHICH IS THAT THE 2010 IS NOT SUBJECT TO THE 14S22 RECALL FOR 2007 AND 2008 MODELS. THE REPRESENTATIVE TOLD ME TO KEEP MY RECEIPTS WHEN I HAVE THE REPAIRS DONE AND FORD MAY REIMBURSE ME IF THE RECALL IS EXPANDED. THE ESTIMATE FOR THE REPAIR AND REPLACEMENT OF THE CORRODED TANK IS $5000. ON TOP OF THAT, THERE ARE NO TANKS AVAILABLE. THIS GAS TANK PROBLEM IS AN ACKNOWLEDGED SAFETY ISSUE. APPARENTLY, FORD WOULD RATHER I DRIVE A VEHICLE THAT THEIR DEALERSHIP AFFIRMS IS UNSAFE, THAN ENROLL ME IN THE PROGRAMS AVAILABLE TO 2007/08 MODEL YEAR OWNERS WHO COME UNDER THE #14S22 RECALL. HOPEFULLY, THE NUMBER OF COMPLAINTS ON THIS ISSUE HAS REACHED A CRITICAL MASS TO BE DEFINED AS "A TREND." I PRAY THAT THERE ARE NO FIRES, INJURIES OR WORSE BECAUSE OF THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723221June 3, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHT REPLACEMENT FOR SECOND TIME ALONG WITH MARKER LIGHT. BOTH BULBS AND SOCKETS WERE BLACK AND HOT FROM EXTREME HEAT. CAUSE FOR CONCERN THAT THIS MAY START A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722528May 31, 2015
SERVICE BRAKES
PROBLEM TO BREAK THE CAR IN A SLOPE. WHEN I PRESS THE THE BREAK PEDAL, IT GONE ALL THE WAY OUT. WHEN I PRESS FOR A SECOND TIME IT STOP AT LEAST 25 FEET TO HIT A WALL. AS PER MECHANIC CONSULTED THIS WAS DUE TO A DEFECTIVE BREAK BOOSTER IN MY FORD EDGE SEL 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716545May 14, 2015
SEATS
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT INDEPENDENTLY MOVED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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