Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11743194June 10, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving at 25 MPH, the brakes failed, and the vehicle coasted to the side of the road. There was no warning light illuminated. The contact stated that the failure was recurrent. The dealer was notified of the failure, but repairs were pending due to parts unavailability. The manufacturer was not made aware of the failure. The failure mileage was approximately 226,424.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743198June 10, 2026
SERVICE BRAKES
The brakes on my 2013 Ford Edge failed with no notice. Luckily I was able to coast into a parking lot to get stopped. Even pushing the brake pedal to the floor will not stop the car. We immediately and safely took the car to our local repair shop who confirmed we needed 2 ABS parts to fix the car. That was Oct, 2025 and as of today (June 10, 2026)the parts are still not available to order. I have checked with 3 Ford dealers in 3 states and all say the same thing. They can't order the parts to fix my car and say over 1,500 are on back order. The car is undriveable with no brakes and creates a major safety risk. I have heard some dealers got Ford to provide a rental car. It is becoming a financial burden not having a car to drive for 10 months and Ford doesn't seem to have put out any recall or offer any help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743312June 10, 2026
UNKNOWN OR OTHER
The rear back up camera stopped working , goes black or flips upside down. Sometimes even flickers and then says contact your local dealer for assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741963June 4, 2026
UNKNOWN OR OTHER
The rear backup camera is distorted and the image has flipped upside down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740899May 29, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
The backup camera glitches repeatedly. Have to put in park then reverse and repeat until it displays. When it is producing the error, the alerts are not received to assist with alerting the driver of any potential hazards and you are unable to see due to camera not working. Also, happened in our 2014 Ford Escape. Although I paid the dealership $600+ to replace it. Now receiving a notice for my 2017 Ford Edge regarding the malfunctioning camera and wondering why either of the other vehicles were not included in this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739650May 23, 2026
TIRES:SIDEWALL
245/50R-20 pirelli scorpion weather active xl. Unknown cause. 5/22/2026 found bulge in passenger side front tire outer sidewall. Tire can be kept for inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736115May 6, 2026
SERVICE BRAKES
I have replaced all brake components except abs motor. After researching online this vehicle has same issues as stated with other models . Brake pedal goes to floor after spending $3500!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733777April 25, 2026
SERVICE BRAKES, POWER TRAIN
I am reporting a safety issue involving a 2013 Ford Edge Sport AWD related to progressive brake failure. The affected components include the brake booster and master cylinder. The vehicle remains available for inspection upon request. In mid-2025, the vehicle developed a gradual loss of braking capability. The brake pedal required increasing force over time to bring the vehicle to a stop. Because the failure developed progressively rather than suddenly, the severity of the issue was not immediately apparent. At the time, the vehicle was primarily driven by my teenage son, a new driver, who continued operating the vehicle by pressing the brake pedal harder to compensate. This created a significant safety risk, as the vehicle did not reliably stop under normal braking conditions, increasing the risk of collision. The issue was confirmed by an independent mechanic, and repairs required replacement of the brake booster, master cylinder, and related components. The vehicle was later discussed with a Ford dealership; however, no warning of coverage or recall applicability was identified at that time. There were no clear warning lights or dashboard messages indicating brake system failure prior to the issue. The primary symptom was a progressive increase in required pedal force. After the repair, I learned that brake booster failure is a known issue for this vehicle platform and has been the subject of prior manufacturer service campaigns. I am concerned that this type of gradual brake degradation may not be recognized by drivers, particularly inexperienced drivers, and could result in unsafe operating conditions. The vehicle has also experienced repeated rear differential failures. Replacement parts are no longer manufactured by Ford, requiring use of used components with unknown condition and lifespan, further affecting vehicle reliability and safe operation. I have attached a receipt for the second time purchasing and replacing the rear differential.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732440April 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, after being cut off by another driver, the contact attempted to make an emergency stop; however, while the brake pedal was depressed, the brake pedal went to the floorboard, extending the braking distance. The vehicle failed to stop as intended, increasing the risk of a crash. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731909April 17, 2026
SEATS, ELECTRICAL SYSTEM
On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11731369April 15, 2026
UNKNOWN OR OTHER
The panoramic sun roof exploded while going down the highway sending glass flying in the air. The sunroof shade was not open so the driver and 2 infants in the back seat were not injured. I contacted Ford Motor Company and was given a case number CZH-03059174. They directed me to turn it in to my insurance company which I did not do. I took the vehicle to the body shop, they found a replacement and installed it for less than my insurance deductible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730604April 11, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
Back up Camera goes in and out, it's flips upside down and do wired things , it also say call dealership, the picture sometimes be in reverse , and brake light stays on have to pump brake in order for it to go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726896March 25, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1. My safety system/camera system is no longer working properly. The screen displays either a black/blank screen, an inverted (upside down) image, or an image that appears to be zoomed in to a very small viewing area. The alerts (beeping) does not function consistently when backing up. The horn does not always work. At times the entire electrical display including the sound system will reset without prompting. The back door hatch will actively close even when there is something in the opening. 2. Safety is at risk because the video system is in place as a secondary alert system to prevent accident or injury. The horn is a necessary item. If the electrical system should reset during operation this could cause an accident. The rear hatch could cause injury if it does close. 3. These issues have been witnessed by other people, but not in a dealership or service center because these places charge outrageous fees. 4. No inspection done by manufacturer/police/insurance. At time of state regulated inspection all aspects pertinent to that were functional 5. These issues began over a year ago with camera malfunction, the other issues have become present throughout that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725519March 19, 2026
UNKNOWN OR OTHER
Starting about a year and a half ago, my backup camera would either say “camera is unavailable, contact dealership” or be upside down or some sort of distorted image. Sometimes the camera works. It poses a risk to me and others.sometimes the camera will cut out and go black after I have started backing up with it. No other warning lights have come on. Other ford edges have been recalled for the same issue but not the 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724021March 13, 2026
SERVICE BRAKES
Breaks went out on car.started out only when I hit a bump I’d loose them… turn car off and pump them back… now they are just gone! Replaced pads rotors calipers, now changing master cylinder.. from what I’ve read that won’t help but have to try! They should really put a recall out for this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723138March 9, 2026
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while reversing, the camera was inoperable. The contact referenced NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The vehicle was driven to a dealer. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722658March 7, 2026
UNKNOWN OR OTHER
My backup camera continues to not work sometimes it shows upside down or black screen and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722586March 6, 2026
EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM, ENGINE
I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/assembly went bad and had to be replaced. Upon the mechanic installing the new fan assembly, I had numerous fuses blown and that is when my blinker and hazard light issue started. This is a major safety concern as signaling the direction that you're turning is very important to other drivers. Additionally, it is against the law not to use signals. I'm constantly in fear that someone is going to rear in me because of my inability to signal when switching lanes and or turning. Additionally, my back up camera stopped working shows a black screen with a notice to contact the dealer. Another issue I have is that my door ajar light is illuminated all the time. I often feel unsafe and fear that the door may just come open at any time, I am unable to lock my doors with the internal lock , which means my doors are left unlocked while I'm in the vehicle. Also, the interior lights stay on for awhile when car turned off, thus putting more strain on the battery, which I've just replaced. Plus, the dome light will not go off until you accelerated to about 20 mph, however, when putting the car in reverse there's no way to get the lights to turn off in this causes visibility issues at night. That in conjunction with my backup camera not working makes it a very dangerous situation when going in reverse. I also detect the odor of gasoline which lingers in my vehicle for some time after getting fuel. I'm scared that there's a leak and if so the potential of a fire is very concerning. And I've noticed that my gas mileage is not really good and I'm not sure if that's related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721104February 28, 2026
AIR BAGS
The airbags did not deploy when the car was in a front and rear end collision on 2/12/26. Injuries occurred. No one has confirmed the problem. The car was taken to a Collison center to be evaluated but am uncertain if that part has been evaluated. There were not symptoms of failure beforehand.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11716415February 7, 2026
SERVICE BRAKES
The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors. The next option was to replace the brake lines. The problem was not solved; the calipers still locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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