Ford Edge Complaints (2010)

673 consumer complaints on file.

#11605664July 31, 2024
SERVICE BRAKES
BRAKE FAIL'S DUE TO LEAK IN BRAKE BOOSTER, BRAKES STILL WORK BUT EXTREME PRESSURE ON PEDAL REQUIRED TO STOP CAR AND EXTRA TIME AND DISTANCE REQUIRED TO STOP OR SLOW CAR. CAR GARAGED ENTIRE LIFE AND ONLY JUST TURNED 100K ON ODOMETER. THIS SHOULD BE A RECALL IN THE INTEREST OF SAFETY AS MANY PEOPLE HAVE REPORTED THIS AND NO ACTION ON FORD'S PART TO CORRECT THIS DANGEROUS SITUATION. THIS HAS BEEN TALKED ABOUT MANY TIMES ON INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605174July 29, 2024
SERVICE BRAKES, STEERING
Power steering fluid leaking.Had hoses replaced,but problem still persist.No.2 Power brakes lost,pedal very hard. Very lucky ,not to hit car in front of me. Car is in shop,mechanic tells me it probablyneeds Power booster replaced. no warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597911July 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal airy sound, became spongy, and travelled down to the floorboard, and the vehicle responded. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the manufactured date. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597429June 28, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2010 Ford Edge. The contact stated that while driving on multiple occasions at various speeds, she observed a hissing noise emanating near the brake pedal. Additionally, when the brake pedal was depressed, the brake pedal was firm, and the vehicle failed to stop as intended. The contact pumped the brake pedal and the vehicle rolled to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure reoccurred three hours later. The vehicle was taken to another independent mechanic where it was diagnosed that the power brake booster valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596213June 24, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, TRACTION CONTROL SYSTEM
The contact owns a 2010 Ford Edge. The contact stated that while driving at approximately 35 MPH, the brake pedal became stiff. The brake pedal was depressed to the floorboard. The brake pedal was depressed; however, the vehicle was slow to respond. There was an abnormal whistling sound detected. The ABS and traction control warning lights were illuminated. The wrench symbol was displayed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an independent mechanic, who determined that the failure was due to the power brake booster master cylinder. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589742May 20, 2024
SERVICE BRAKES
Brakes not working right, feel spongy. Not sure if I would stop at stop signs or coming up behind other vehicles. Also heard a hissing sound when stepping on brakes. Took to Brakes Plus center and they determined it was the power brake booster and master cylinder and that the car should not be driven due to the severity of the problem. We called a Ford Dealership and validated my vin was not part of a recall and that the car had never had this issue fixed previously. The Brakes Plus employee found there was a recall for this exact issue, but as stated before, the vin was not part of this recall. I had to have the brakes fixed immediately to prevent harm to others or myself. I called a Ford Dealership to get an appointment, left a message, but still have not heard back from them so I had it fixed at Brakes Plus. The car never displayed any warning that I am aware of. Due to this being a known severe issue, I believe Ford should cover this issue regardless of the year, model or mileage of car. It seems to be a part that was used in many Ford vehicles and should have been a recall for any vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588951May 15, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. Additionally, the brake pedal felt spongy, with a hissing sound while depressing the brake pedal. The vehicle was taken to the local service center which diagnosed that the power brake booster and master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585416April 26, 2024
SERVICE BRAKES
Component: Brake Booster The brakes became incredibly difficult to press making it very difficult to stop. This was extremely dangerous. Dealer said it was the brake booster which they replaced for over $1,000. There were no warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573628February 23, 2024
SERVICE BRAKES
Faulty Brake Booster / Ruptured Diaphram causing brake failure ! Repair cost was $1200 ($879 for 5 hrs work performed & $324 for a new brake booster) Brakes went out unexpectedly on the Highway ! VERY DANGEROUS & A VERY COSTLY REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570203February 6, 2024
SERVICE BRAKES, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2010 Ford Edge. The contact stated that while driving, there was a hissing noise detected. The contact had to slam on the brake pedal to stop. While her brother was driving, he had to continuously pump the brakes for the vehicle to stop. The ABS and traction control warning lights were illuminated. While her daughter was driving at 20 mph, she crashed into an unknown truck. There were no reported injuries. There was no police report, fire, or air deployment. The vehicle was taken to the local dealer, who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her that the failure was due to the brake booster. The manufacturer was contacted, who informed her there was no warranty coverage. The approximate failure was 91,765.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11565898January 16, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car has a faulty latch system in the driver side door. My door is completely shut however the warning light for an open door stays on and I am unable to lock my car while driving as this light stays on. This is also causing my lights to stay on as well. This is a safety concern because I have 2 children and I cannot lock my doors from the inside of my car while the car is in motion. I hit the lock button and since my car is showing that there is an open door, they immediately unlock and stay that way, which is a safety issue not only for myself but my children as well. I’ve had this issue for a couple of years now and went online and saw that several other ford edge owners have had the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559504December 11, 2023
POWER TRAIN, ENGINE
Just bought used 12/4/23 from private party. Transmission fluid leaking on exhaust pipe, seen and documented by tech at Kendall Ford Anchorage, AK. Vehicle was brought in for Transmission and Engine Oil Service 91,000 approximate. Seems to coming from rear of transmission, where shaft goes in. Leaks on hot exhaust, burns and smoke comes in heater vent, Can see some smoke coming up from under hood when parked and smell burning fluid when outside. The leak is not excessive, as im watching the transmission fluid level. But my wife is now afraid of a fire. This seems to be an on going problem with the Ford Edge and other vehicles. Please help resolve this, we cant afford a repair of this large amount from what ive read for repair. Thank you, [XXX] & [XXX] Kenai, AK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557542November 29, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated that while reversing at approximately 3 MPH, the brake pedal was depressed to slow the vehicle before entering the roadway, and the brake pedal had an abnormal amount of resistance. The contact stated that he used added pressure to depress the brake pedal and heard an abnormal hissing sound. The contact stated that while the vehicle was in drive(D) the failure recurred while depressing the brake pedal. The contact stated no warning light was illuminated. The failure was intermittent at first but became a constant failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The mechanic informed the contact that there was a recall by the manufacturer for the brake booster. The contact called a dealer and was informed that there was no open recall associated with VIN related to the brake booster. The manufacturer was informed of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554643November 11, 2023
SERVICE BRAKES
Brakes making air noise when pressed on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551322October 23, 2023
SERVICE BRAKES
Car started having issues when trying to brake it was as if the pedal was harder to push and the car was slowing but hard to stop. Also a hissing noise from the brake booster area above where feet are on driverside as well as a high litch squeal once pressed down to a certain point. Its only been getting worse even after changing brakes and rotors. The vehicle just doesnt stop when pressures applied so i have to push pedal hard and while the car doesnt stop the brake sometimes seems to kick in and jerk to a stop but u have to apply alot of pressure to pedal and can hear a hissing noise the whole time using the breaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541216August 28, 2023
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated while driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to stop in a reasonable amount of time. The contact pumped the brake pedal for approximately 30 seconds before the vehicle came to a stop in a nearby parking lot. The contact stated that the vehicle was taken to an independent mechanic, where the brake parts were replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538893August 16, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Edge. The contact stated while driving approximately 20 MPH and making a right turn, the contact depressed the brake pedal and the brake failed to perform as needed. The contact stated no warning light was illuminated. The contact stated that the failure recurred. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the VIN was not available. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530551July 5, 2023
SERVICE BRAKES
Brake Booster failure - Very difficult to slow/stop vehicle. An older person or someone with poor leg strength would have a very difficult time stopping the vehicle and chances for crash would be greatly increased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522963May 19, 2023
SERVICE BRAKES
Component: Brake Booster/Master cylinder Available for inspection: yes Safety: Hissing sounds from brakes; have difficultly stopping; either the brake pedals become extremely hard and difficult to press down or soft that there is not enough pressure to stop. Either way it is extremely dangerous. On several occasions I have almost ran into traffic or hit another car because I haven't been able to stop. Warning: No warning light. My warning was running into oncoming traffic due to the inability to stop become of the brakes. Timing: The past month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520758May 6, 2023
SERVICE BRAKES
Brake pedal is hard and hard to stop. Also making a hissing noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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