Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#11405761March 31, 2021
FUEL/PROPULSION SYSTEM
THE ROLL-OVER VALVE ON THE TOP OF THE FUEL TANK CRACKED ALLOWING GAS TO ESCAPE WHEN THE TANK WAS OVER HALF FULL. THE ROLLOVER VALVE IS PART OF THE TANK ASSEMBLY AND CANNOT BE REPLACED BY ITSELF. I HAD TO PURCHASE A NEW TANK ASSEMBLY FOR $1300 PLUS LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403637March 18, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BACK-UP CAMERA DOESN'T WORK AND IT IS ASKING TO PUT IN A NEW NAV SD CARD. THEN IT TELL ME TO CONTACT YOUR DEALERSHIP ABOUT YOUR CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403022March 15, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WON'T SWITCH GEARS AND SMELLS LIKE IT IS BURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403114March 15, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH HER VEHICLE. THE CONTACT FIRST NOTICED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED AFTER TURNING OFF THE VEHICLE AND CLOSING ALL THE DOORS. THE CONTACT ALSO MENTIONED THAT THE DOOR AJAR WARNING MESSAGE REMAINED ILLUMINATED ON THE INSTRUMENT PANEL WITH ALL FOUR DOORS BEING PROPERLY CLOSED. OTHER FAILURES INCLUDED VARIOUS WARNING LIGHTS INTERMITTENTLY FLASHING WHILE DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, THE DRIVER'S SIDE WINDOW FAILED TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) WHERE SHE WAS PROVIDED AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402895March 14, 2021
POWER TRAIN
TRANSMISSION HAS ISSUES SHIFTING AFTER SLOWING DOWN AND THEN SPEEDING BACK UP. IT IS JERKY AND TRANSMISSION LIGHT COMES ON .SOES IT AT HIGH SPEEDS AND AT SLOWER SPEEDS. WAS RANDOMLY DOING IT BUT DOES IT DAILY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402504March 11, 2021
SERVICE BRAKES
THE BRAKE PEDAL GOES TO THE FLOOR BOARD BEFORE ANY BRAKING HAPPENS. THE BRAKING IS MINIMAL WHEN THIS HAPPENS. THIS HAS HAPPENED 4 TIMES AND IS STILL HAPPENING IN THE LAST YEAR STARTING IN 08/14/2020. THE PEDAL RETURNS TO THE REGULAR POSITION AND OPERATES NORMALLY AFTER THIS OCCURRENCE. I HAVE HAD 4 DIFFERENT MECHANICS TRY TO DIAGNOSE THIS BRAKE FAILURE WITH NO SUCCESS. THIS A INTERMITTENT BRAKE FAILURE! BECAUSE IT IS A INTERMITTENT BRAKE FAILURE EVEN THE FORD DEALER CANNOT DUPLICATE THE FAILURE! NO REPAIRS EXPECT FOR A POWER BRAKE BLEEDING HAVE BEEN DONE. ONE OF THE MECHANICS I HAD LOOK AT THE CAR SAID HE FOUND AN EXTENDED WARRANTY FOR THIS FAILURE FORD SAID THEY COULD NOT FIND ONE FOR THIS FAILURE. I GOOGLED IT AND FOUND A COUPLE OF EXTENDED WARRANTIES FOR SIMILAR BRAKE FAILURES. IT IS A BIT TO TECHNICAL FOR MY TO UNDERSTAND FULLY. I HAVE GOOGLED 2011 FORD EDGE BRAKE FAILURES AND FOUND MANY OCCURRENCES OF THIS HAPPENING OTHER PEOPLE. PLEASE LET ME EMPHASIZE THAT THIS IS AN INTERMITTENT BRAKE FAILURE! IT ONLY THAT ONE TIME FOR BRAKES TO FAIL AND KILL A FAMILY! I HAVE READ ONLINE THAT PEOPLE BEING CHARGED $1000'S TO "FIX" THE PROBLEM ONLY TO HAVE IT HAPPEN AGAIN. THIS NEEDS TO CORRECTED BEFORE SOMEONE GETS KILLED! AND THAT SOMEONE COULD BE ME OR SOMEONE YOU LOVE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399602March 7, 2021
VISIBILITY/WIPER
WHEN I TURN ON MY FRONT WIPERS THEY STAY ON. NO MATTER WHAT. THEY ALMOST HAVE A MIX OF THEIR OWN. THEY WON'T TURN OFF. EVEN F I TURN MY CAR OFF THEN BACK ON THEY STAY ON. I FEEL LIKE IT'S MORE OF A DISTRACTION WHEN IT'S NOT RAINING HAVING THEM ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397285February 22, 2021
EXTERIOR LIGHTING
WENT TO LEAVE AT NIGHT HEADLIGHTS DID NOT COME ON AND WILL NOT COME ON. DRIVE TO TURN JUST THE SWITCH TO MAKE THEM COME ON DID NOT WORK EITHER. THE LOW BEAMS NOR THE HIGH BEAMS WILL COME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394834February 5, 2021
SERVICE BRAKES
WHILE DRIVING IN THE CITY WAS BREAKING TO TURN AND THE PEDAL COMPRESSED ALL THE WAY TO THE FLOOR. NEW ROTATORS, BRAKE PADS AND TIRES ARE ON THE VEHICLE AND COULD HAVE CAUSED A MAJOR ACCIDENT. WHY HAS FORD NOT STEPPED UP AND MADE THIS RECALL? I'M SCARED TO DRIVE THIS VEHICLE OR EVEN PUT MY FAMILY IN IT. NOW IT JUST SITS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390748January 30, 2021
SERVICE BRAKES, SUSPENSION
MY 2011 FORD EDGE SEL WAS RECALLED FOR AN ISSUE WITH THE BRAKE BOOSTER SYSTEM. IT WAS TAKEN IN AND 'FIXED'. 3 YEARS LATER IT STARTED FAILING AGAIN AND WAS APPARENTLY FIXED. NOW 3 YEARS LATER IT'S FAILED AGAIN. THESE SYSTEMS ARE DESIGNED TO LAST UP TO 150,000 MILES. I JUST HIT 100,000 AND WILL HAVE TO HAVE IT FIXED FIR THE 3RD TIME. ALSO BECAUSE OF THE FAULTY SYSTEM BRAKE FLUID HAS LEAKED ONTO THE SWAY BAR RESULTING IN DETERIORATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389635January 24, 2021
STRUCTURE:BODY:DOOR
MY PASSENGER DOOR AJAR WOULD COME ON AND I KNOW MY DOOR IS SHUT. IT'S STARTING TO GET BAD NOW. THE OTHER DAY WHEN I WAS DRIVING ON A CITY ROAD MY DRIVER SIDE DOOR AJAR LIGHT CAME ON AND THEN THE DOOR POPPED OPEN A LITTLE TO WHERE I CAN HEAR THE OUTSIDE AIR COMING IN. I WAS DRIVING FOR 10 MINUTES BEFORE THIS HAPPEN. THIS HAS TO BE FIX SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389352January 22, 2021
UNKNOWN OR OTHER
I I CANNOT REMOVE THE HEAD RESTS ON THE REAR SEATS. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE IN 2014, I BELIEVE. IF I PUT THE REAR SEATS DOWN, IT'S OKAY, BUT WITH THEM UP, IT BLOCKS APPROX. 30% OF VIEW, OUT THE BACK WINDOW. TO ME, THAT'S A SAFETY ISSUE. I HAD TAKEN IT TO A COUPLE OF DIFFERENT DEALERS, BUT BEEN TOLD IT CANNOT BE DONE. THERE ARE BUTTONS TO PUSH (SAME AS ON THE FRONT SEATS), AND THE HEAD RESTS CAN BE RAISED AND LOWERED, BUT NOT TOTALLU REMOVED AS CAN BE DONE WITH THE FRONTS. ALSO, SEEMS WHEN I GO TO THE CAR WASH, THE RUBBER OF THE REAR WINDOW WIPER BLADE BECOMES TORN. SINCE I DON'T HARDLY EVER USE IT, I THOUGHT I'D JUST REMOVE IT. AGAIN, TO NO AVAIL. IS THE ANYTHING THAT CAN BE DONE IN THAT REGUARD? THANKS FOR ANY HELP AT ALL, THAT YOU MIGHT HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389373January 22, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
2011 FORD EDGE LIMITED, INTERMITTENT PEDAL FADE. WHILE DEPRESSING BRAKE PEDAL, PEDAL WILL FADE TO THE FLOOR. EVENTUALLY PEDAL WILL RETURN TO NORMAL OPERATION OVER TIME. BRAKE BOOSTER AND MASTER HAVE BEEN REPLACED AND ARE FUNCTIONING NORMAL. THIS ISSUE IS INTERMITTENT AND EXTREMELY DANGEROUS AND SHOULD BE ADDRESSED. THIS ISSUE HAPPENS WHILE DRIVING, WIFE ALMOST HAD MULTIPLE ACCIDENTS DUE TO THE HCU VALVES STICKING OPEN ON ABS PUMP SIDE AND NOT CLOSING. EVENTS GET WORSE IN COLDER CONDITIONS. VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES, FLUSHED WITH SPECIFIED BRAKE FLUID, BLED AND MECHANICALLY BLED. FORD DEALERSHIP STATED THAT THERE IS NOTHING ELSE THEY CAN DO FOR US. COST OF REPAIRS HAVE SURPASSED $2900 WORTH OF DIAGNOSTICS AND IS STILL NOT FIXED. VEHICLE IS LESS THAN 90K MILES ON IT AND IS CURRENTLY UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388805January 19, 2021
SERVICE BRAKES
WHENEVER VEHICLE HITS BUMPS BRAKE GOES SOFT TO FLOOR. AFTER A NEAR MISS COLLISION, BRAKES NOW ONLY GO TO FLOOR. THEY DO NOT WORK PROPERLY AT ALL NOW. PART IS ON NATIONAL BACK ORDER. PART SHOULD BE RECALLED. TO MANY PEOPLE AFFECTED AND WE ARE TALKING ABOUT BRAKING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388598January 17, 2021
SERVICE BRAKES
PURCHASED A 2011 FORD EDGE SEL AWD IN 2020 WITH 139,000 MILES. SINCE I HAD IT THE BRAKES SEEMED TO BE HARD WHEN STEPPING ON THE BRAKES. FEAR OF NOT STOPPING IN TIME TO AVOID A ACCIDENT. HOPE THAT FORD MOTOR CO. WOULD HAVE A RECALL ON THE BRAKES. WENT ON INTERNET TO FIND OUT THERE ARE MANY, MANY COMPLAINTS WITH THE BRAKES ON FORD EDGE 2011. LOOKS LIKE IT MIGHT BE DUE TO A BAD OR DEFECTIVE BRAKE BOOSTER. THIS IS A HUGE SAFETY ISSUE AND FORD SHOULD HAVE A RECALL ON THEIR BRAKES. WHY CAN NOT NHTSA FORCE FORD TO FIX THIS ISSUE WITH A RECALL !? HAVE NOT HAD A ACCIDENT YET, BUT CAME CLOSE. WHERE DO I GO FROM HERE? HOPE SOMETHING CAN BE DONE BEFORE SOMEONE GETS KILLED. THANK YOU PHIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387465January 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FOR ALMOST 2 YEARS MY PASSENGER DOOR SAYS OPEN AND LEAVES LIGHT ON KILLING MY BATTERY AND THE DOOR IS CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387599January 11, 2021
FUEL/PROPULSION SYSTEM
FUEL LEAK. THERE ARE RECALLS FOR THE SAME PARTS ON THE 2012 AND 2013 FORD EDGE. JUST WANT TO GET MY EDGE FIXED SO IT DOES NOT CATCH FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387271January 9, 2021
SERVICE BRAKES
BREAKS GO OUT PEDAL GOES TO FLOOR REPLACED BREAK BOOSTER ON RECALL FORD KNOWS ABOUT DEFECTIVE BREAKS SYSTEM AND NEW IN 2011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386868January 6, 2021
SERVICE BRAKES
HYDRAULIC CONTROL UNIT HAS FAILED CAUSING AN UNSAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385941December 31, 2020
SERVICE BRAKES
91K MILES AND MY BRAKE PEDAL GOES TO THE FLOOR. BRAKE PADS ARE 50%, NO LEAKING OR CONTAMINATED BRAKE FLUID. DOES IT IN EVERY DRIVING CONDITION, FORWARD, REVERSE, AND ALL SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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