Ford E-450 Complaints

51 consumer complaints on file.

#11603091July 18, 2024
STEERING, SERVICE BRAKES
The contact owns a 2021 Ford E-450. The contact stated while parking the vehicle, the steering wheel and brake pedal became stiff, and the vehicle failed to slow down as intended. The contact stated that the brake pedal was continuously depressed for the vehicle to come to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the power steering hose and fluids needed to be flushed and refilled. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 14,104.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594828June 17, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Component= Traction control and cruise control. Safety risk=Driving a Ford e-450 Class C RV on interstate at 63 MPH going generally up hill with cruise control on, the "Service AdvanceTrac" warning light came on dashboard. I Immediately lost cruise control capability and steering became a little shakey. Pulled into rest area shut vehicle off. A few minutes and started again. Error went away and cruise control was functioning. Happened again a few hours later and I did the same thing and continued on. What happened=As I was driving, the " Service Advance Traction" light came on and the cruise control stopped, my class c rv immediately slowed at a high rate, a semi was behind me trying to get over to the middle lane. When I slowed down suddenly due to the cruise control going out, the semi had no choice but to change lanes quickly missing the back of my vehicle by a foot or so. If he was not alert as to what was happening, I most assuredly would not be typing this letter. It was that close!! Note= This also happened last year as we only take the RV out a few weeks out of the year. I brought it to Klammer Ford in New Port Richey F1l immediately after we got back from the last trip. They could not reproduce issue or find anything wrong Lamps= The only warning light that came on was a "Service Advance traction" light. No prior indication of any kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567652January 24, 2024
ENGINE
We operate numerous 7.3L Ford engine equipped vehicles in our fleet of ambulances. Over the past year we have experienced 4 engine failures of this 7.3L engine in vehicles ranging form around 60,000 to 90,000 after exceeding the service recommendations stated from the manufacturer. I have contacted the Ford Pro Fleet experts and have asked repeatedly about what could be causing the failures, trying to figure out if we are doing something wrong in our maintenance or operation. They assure us we are not doing anything wrong, however we continue to lose engines. Each time the repair bill is around $12,000. We have been lucky that Ford has offered financial assistance, but now that has gone away. At first, we were told that we were the only ones experiencing these failures, but now I am hearing from other operators of similar vehicles that they are experiencing the same concern. We cannot afford to keep replacing engines in relatively new vehicles, especially when there is an apparent defect in parts or standard operation. Symptoms we experience that lead to engine replacement are loss of power while driving caused my multiple cylinder misfires. Loss of power while running an emergency call pose a significant safety risk to operators and patients.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564944January 11, 2024
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ford E-450. The contact had received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) and the vehicle was taken to the dealer to be repaired under the recall. The contact stated that the recall repair was not performed; however, the dealer inspected the vehicle and informed the contact that the recall repair was not needed, and that the vehicle was good to be driven. The contact stated that while driving at an undisclosed speed, the power steering and the service brakes were inoperable. The contact stated that the steering failed to function as intended. Additionally, the contact stated that while depressing the brake pedal, the brakes failed to respond as needed. The contact was able to stop the vehicle. The vehicle was towed to Castle Ford in Michigan City. The vehicle was diagnosed with failed power steering connection line and a failed brake hydro boost unit. The vehicle was then repaired under NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The contact stated that the failure occurred thirty days after the vehicle was serviced at the dealer and the dealer declined to complete the recall repair. The contact stated that the failure occurred while out of town. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558731December 6, 2023
STEERING, SERVICE BRAKES
I am a mechanic at Huron Valley Ambulance. Ford has a recall that covers some of our Ambulances. Recall NO: 22S08 for the power steering lines coming apart. I have been having issues with the hoses coming apart even after the recall has been performed. The Ford dealer will not cover this repair after the recall has been done. This is a safety issue as both the steering and braking are effected. It is also time consuming and expensive to repair. I feel this recall is not correcting this problem and needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535359July 30, 2023
SERVICE BRAKES, STEERING
My RV is make from 2021 Ford E-450. The power steering fluid leaked out and hard to steer the RV, and lost break. Ford has a recall 2021E-450 under similar situation, but my Vin did not received any recall notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533403July 20, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2021 Jayco Redhawk Motorhome built on a 2021 Ford E-450 chassis. The contact stated that while her friend was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The RV was towed to the dealer, who informed the contact that the brake line had deteriorated and needed to be replaced. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529337June 28, 2023
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, UNKNOWN OR OTHER
2021 FORD E-450- Recall# 21V-441- heat shield not properly installed in between the LP tank and chassis muffler. Consumer enclosed a copy of the recall notice. Consumer went to an RV dealer in reference to a recall repair. The dealership made a call and informed consumer it could be fixed & would received return phone call that same evening or the next day. Several days passed. Consumer called representative 2 more times within a 3 week period with no return call. Consumer called a 3rd time & requested supervisor return the call. After 6 weeks no one called. The RV has only been used 3 times since purchased. July 2022, consumer received a recall notice from Ford about a problem the power steering hose possible failure. Consumer took unit to dealer the same month for repair. The mechanic stated that although it could be fixed, recall repairs wasn't a priority. Consumer left unit for repair. Consumer called several times for status of repair 7 explained about a trip planned in Aug. & was told it would be ready. The unit was not ready by time specified. After returning from trip unit still was not fixed. Consumer picked up unit unrepaired 2 1/2 months later. Consumer now states: "So what now Thor? What do I do with this unit I can't use and just sits in my driveway. It appears that by the way these people operate that once again 1 may not be able to use the unit this summer. By the way your letter states that it is a third notification on this recall matter however the enclosed copy is the only one I have ever received."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523300May 22, 2023
UNKNOWN OR OTHER
The tire pressure monitoring system fails frequently while being driven. The first few times I pulled off the road and checked the pressures, and they were normal. I had the system checked at a Ford dealership and they couldn't find any problem. It failed again. I returned to the dealership and they said they couldn't find a problem and there is nothing they could do for me. So I drive away from the dealership and the same thing happens. Believing that they can't do anything I keep driving and manually checking pressures. Problem returns. I went to a different Ford dealership and they said they found a faulty sensor and replaced it. The same problem came back after less than a few miles. I needed gas so I filled up and realized that after turning the ignition off and restarting, the light on the dash and the warning went away. I returned to that dealership and they said after hearing my explanation. They couldn't do anything unless the fault was active at the time I brought it to them. So I was told to drive it until I got the safety warning and to not shut it off until I got to a Ford dealership. Really!!! Not all Ford dealerships will service the E450s with RVs built on the chassis. Reasonable? No way! There is a problem with the system that Ford should be able to correct. I don't feel safe having to pull over and check tire pressures on a busy highway. And it's not necessary if they address the problem and fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512154March 16, 2023
STRUCTURE, EQUIPMENT
The contact owns a 2021 Phoenix Cruiser RV built on a 2021 Ford E-450 chassis, equipped with a 6400 Series window vent. The contact stated that he became aware that the side window was delaminating. The contact became aware of NHTSA Campaign Number: 21E047000 (Structure, Equipment). The RV was taken to a local dealer and was diagnosed, and it was determined that the failure was related to the adhesive; however, no repairs were completed. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509828March 2, 2023
ENGINE, STEERING
The contact owns a 2022 Ford E-450. The contact stated while driving 60 MPH, the steering wheel felt loose, and the vehicle was difficult to control. The check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated no failure was found, but the failure persisted. The vehicle was taken back to the dealer and the vehicle was repaired. The contact was unsure what was repairs were made or what parts were replaced. The failure persisted. The manufacturer was not contacted. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508139February 20, 2023
ENGINE, STEERING
We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with [XXX] in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505753February 6, 2023
SUSPENSION, VEHICLE SPEED CONTROL
The contact owns a 2023 Ford E-450. The contact stated that while driving after a cold start at approximately 2 mph, the vehicle suddenly accelerated without warning. The rear wheels were spinning and smoking was detected. The driver depressed the brake pedal but the trailer fishtailed and crashed into a parked Toyota Venza Hybrid. There were no reported injuries, fire or air bag deployment. A police report was filed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,395.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503959January 27, 2023
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2021 Ford E-450. The contact stated while driving the RV 60 MPH with the cruise control feature turned off, the stabili-trac warning light illuminated and the RV decelerated. The contact was able to control the RV, and once the contact turned off and restarted the RV, the RV operated normally. The RV was not diagnosed. The dealer was contacted and stated that the failure was not a known failure. The dealer also confirmed that the RV was not under recall. The manufacturer was not contacted. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496999December 12, 2022
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:POWER ASSIST, STEERING
The contact owns a 2022 Ford E-450. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The contact then stated that he had to apply pressure to the brake pedal to stop the vehicle. No warning light was illuminated. The contact was able to maneuver the vehicle off the roadway. The independent mechanic was notified and went out to diagnose the vehicle. The contact was informed that the steering hose failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that he received Manufacturer recall notification: 22S08 (Hydroboost or Hydromax Power Steering Pressure Line Inspection) however, the vehicle was inspected, and the contact was informed that the hose did not need to be replaced. The manufacturer was notified of the failure and the contact was provided a case number, but no additional assistance was provided. The failure mileage was approximately 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488695October 10, 2022
FUEL/PROPULSION SYSTEM
CP4 fuel pump explodes leaving me and my family stranded on the freeway for over 7 hours, and stuck 1300 miles from home. Dodge has already recalled and repaired there trucks. My truck is 2021 with 50k miles and now I'm expected to pay $15-20k for the damage's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487034September 29, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The contact stated that the vehicle was taken to the dealer where the vehicle was inspected however, while making a turn into a service station, the steering wheel became difficult to maneuver. No warning lights were illuminated. The contact then stated that she was directed to a leak coming from the vehicle. The contact notified the dealer, and the vehicle was towed to an independent mechanic where it was diagnosed that the hydro-boost power failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and covered the cost of the tow, but no further assistance was provided. The failure mileage was 4,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485151September 19, 2022
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2021 FORD E-450. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE 22S08. THE CONSUMER REQUESTED ASSISTANCE LOCATING A DEALER WITHIN A REASONABLE DISTANCE TO PERFORM THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470019June 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL:CRUISE CONTROL
Driving in about 30mph gusting cross winds which required constant small steering corrections. Sudden loss of braking ABS, loss of Cruise Control, loss of Pre-Collision Assist, loss of Hill Start Assist, and related functions. Warning message: Service AdvanceTrac. Three incidents First and second incidents: After sitting with ignition key off for about 15 minutes, vehicle operated as normal. Third incident: Would not normalize after setting with ignition key off. Faults continued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467764June 6, 2022
STEERING, SERVICE BRAKES
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. The contact stated while driving 30 MPH downhill, he was depressing the brake pedal however, the RV failed to stop as needed. The contact stated that he was towing a 2000 Jeep Wrangler during the failure and the brakes on the vehicle were also applied and caused the motorhome to stop. The contact stated no warning light was illuminated. The contact stated that the brakes and steering were inoperable. The motorhome was not drivable. The contact called the local dealer and made them aware of the failure but was informed they were unable to service a trailer that size. The dealer referred the contact to another repair shop. The motorhome was towed to repair shop and was informed the power steering hose needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 6,300. The contact stated that the vehicle was repaired and Ford paid for all of the expenses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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