Ford Contour Complaints

3,154 consumer complaints on file.

#871751September 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN SHE APPLIED BRAKES PEDAL WENT ALL THE WAY TO FLOOR. AND THE BRAKE LIGHT STAYS ON CONSTANTLY. CONSUMER WAS GOING OUT OF DRIVEWAY/ BACKING UP AND APPLIED BRAKES, AND VEHICLE KEPT GOING. VEHICLE SLID AND WAS INVOLVED IN A CRASH. VEHICLE AT THE DEALERSHIP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#732533September 26, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT COVERS ARE NOW GREENISH COLOR AND SIGNIFICANTLY DIMS THE HEADLIGHTS. NEW LIGHT BULBS DO NOT HELP. IN RAIN AND RURAL AREAS, LIGHTING RANGE IS SO DECREASED, SPEED HAS TO BE REDUCED. NO ACCIDENTS AT THIS TIME. I FEEL THIS IS SIGNIFICANT AND THE MATERIALS THE HEADLIGHT COVERS ARE DISINGRATING AND IMPAIRING NIGHT VISIBILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871500September 26, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING INTERMITTENTLY VEHICLE WILL HEAR A METAL TO METAL GRINDING NOISE. MANUFACTURER CLAIMS IT IS A NORMAL CHARACTERISTIC OF VEHICLE. CAUSE IS UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871538September 26, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
IN THE REAR SEAT THERE IS A BELT THAT DOESN'T RELEASE. THE BELT HAD TO BE CUT AFTER CONSUMER'S CHILD GOT HER HEAD CAUGHT IN THE BELT. IT LOCKED & THERE WAS NO WAY TO RELEASE IT. DEALER IS LOOKING TO SEE IF THIS IS A DEFECT PROBLEM. DEALER CAN FIX IT, BUT THE CONSUMER DOESN'T WANT IT FIXED UNTIL THEY CAN FIND OUT HOW TO RELEASE THE BELT. *AK THE CHILD WAS CAUGHT IN THE BELT STRAP AND WAS CHOCKING IN A MATTER OF SECONDS, BUT THE PARENT CUT THE STRAP WITH KNIFE AND RESCUED THE CHILD. *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#732150September 21, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK HAS DEVELOPED LEAK AT POINT WHERE FILLER NECK CONNECTS TO TANK. THIS APPEARS TO BE IDENTICAL TO NHTSA CAMPAIGN ID NUMBER 94V203000 AND RELATED TO 95V232000. FORD HAS REFUSED TO FIX STATING THAT THE RECALLS CITED DO NOT APPLY TO MY VIN. IT APPEARS THAT THEY DID NOT ESTABLISH THE RECALL BROADLY ENOUGH TO COVER ALL AFFECTED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731953September 20, 2000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE WIRES TO THE A\C AND THE ALTERNATOR HAVE RECENTLY BURNED UP..COMPLETLY MELTED..I AM AFRAID THAT THE CAR IS GOING TO CATCH FIRE..ALSO IF YOU COULD LOOK AT MY WARRANTY THROUGH AUTO NATION YOU COULD SEE HOW MANY PROBLEMS I HAVE HAD WITH THIS CAR..IT'S OUTRAGOUS.. IF I DID NOT HAVE WARRANTY I DO NOT KNOW WHAT I WOULD DO..I WANT TO TRADE IT IN ALL THOUGH I HAVE ONLY HAD IT FOR ABOUT A YEAR IN A HALF..BUT I CAN'T AFORD TO KEEP FIXING IT....THANK YOU C.J STAFFORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871099September 20, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE WAS RUNNING HOT THE 1ST TIME DEALER KEPT IT FOR 2 WEEKS & CLAIMED IT WAS FIXED. VEHICLE WENT TO THE DEALER AGAIN THIS TIME FOR 47 DAYS WHICH A LOANER VEHICLE WAS GIVEN & IT WAS RETURNED WITH NO EXPLANATION WHAT WAS WRONG. IT'S STILL RUNNING HOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731706September 17, 2000
SERVICE BRAKES, AIR:ANTILOCK, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I AM VERY DISPLEASED WITH THE FORD CONTOUR. ABOUT 2 MONTH AFTER I PURCHASED MY CAR I HAD TO HAVE THE BRAKE PADS REPLACED, THEN REPLACED AGAIN AFTER THAT. I'VE HAD SEVERAL RECALLS ON THE CAR, NOT TO MENTION ALL THE OTHER HEADACHES I'VE DEALT WITH. I'M REALLY CONSIDERING NOT TO EVER BUY ANOTHER FORD CAR, THIS HAS BEEN THE WORST CAR I'VE EVER OWNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731651September 16, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN THE CAR IS DRIVEN AND YOU TURN THE HEATING SYSTEM ON YOUR GETTING A MUSTY SMELL. IT HAPPENS ON HEATING MORE THAN COOLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731441September 14, 2000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:WIRING, VEHICLE SPEED CONTROL:LINKAGES, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MY CAR WAS IN THE SHOP 5 TIMES IN ONE MONTH - ALL ELECTRICAL PROBLEMS. ALTERNATOR, BATTERY, STARTER, WIRING HARNESS, SPEED SENSOR AND OXYGEN SENSOR WERE ALL CHANGED. THE FORD DEALERSHIP DOES NOT UNDERSTAND WHY I AM HAVING ALL THESE PROBLEMS. IT WAS ALSO IN A GARAGE FIRE AT THE DEALERSHIP IN THIS TIME AND I HAD SMOKE DAMAGE TO MY CAR ON TOP OF THE ENGINE PROBLEMS. NEEDLESS TO SAY, I LOSS MONEY ON THE TRADE IN. THIS IS THE WORSE CAR I HAVE EVER OWNED AND WILL NEVER OWN ANOTHER FORD CAR OR TRUCK AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731320September 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO COMMENT. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731177September 12, 2000
AIR BAGS
I NEED TO FIND OUT INFORMATION REGARDING NHTSA CAMPAIGN 99V243000 ON THE AIRBAG SENSORS. THE WEBSITE STATES THAT "VEHICLES THAT HAVE THE AIRBAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED" CURRENTLY, THE DEALER REFUSES TO INSTALL THIS MONITOR AS PART OF THE RECALL SAYING THAT THEIR INFO DOES NOT COVER IT. THEY WANT US TO REPLACE IT AT AN APPROXIMATE COST OF 200 DOLLARS PLUS LABOR. I WOULD LIKE TO HAVE SOME SORT OF DOCUMENTATION SENT TO ME TO FIND OUT IF THE INFO ON THE WEBSITE IS CORRECT. IF IT IS CORRECT, I WOULD LIKE TO BE ABLE TO PROVIDE THE DEALER WITH SOME SORT OF DOCUMENTATION, RECALL NUMBER, ETC. ANY HELP YOU COULD GIVE ME IN RESOLVING THIS WOULD BE APPRECIATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870297September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
CONSUMER WAS TRAVELING ABOUT 65MPH ON EXPRESSWAY AND WARNING LIGHT CAME ON, VEHICLE WAS SMOKING. SHE PULLED OVER TO THE SHOULDER, AND PUT SOME WATER INTO VEHICLE TO GET HOME. SHE ONLY COULD DRIVE 10MPH ON THE ROAD AND VEHICLE STARTED LOSING OIL. SHE TOOK IT TO GARAGE, AND MECHANIC TOLD HER THAT CYLINDER BLOCK WAS CRACKED. CONSUMER CONTACTED FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870141September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CUTS OFF WHILE MAKING TURNS AND HESITATES IN HEAVY TRAFFIC. VEHICLE HAS BEEN TO THE DEALERSHIP 5 TIMES IN THE LAST TWO WEEKS FOR THIS PROBLEM. DEALERSHIP WAS NOT ABLE TO DETERMINE WHAT WAS CAUSING THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730939September 10, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLING SYSTEM FAILED AT LOW MILEAGE FOR NO REASON. I WAS INFORMED BY A FRIEND THAT HE WAS TOLD BY A CAR DEALERSHIP THAT THERE WAS A "SILENT RECALL" ON THE COOLING SYSTEM AND HEAD GASKET, WHEN I CALLED THEY DENIED IT. WATER PUMP,TIMING BELT,SERPENTINE BELT, THERMOSTAT, SW 5030 SWITCH, DY719 SWITCH, FRR2 RELAY AND PRESSURE TEST COOLING SYSTEM AND INSPECTION WHERE DONE. I HAD ALL PARTS REPLACED WITH NEW FORD PARTS AT NON-FORD REPAIR STATION DUE TO WILLIAMS FORD BAD SERVICE AND REPUTATION OF NOT FIXING CARS PROPERLY AND OVER CHARGING. I FEEL THAT WILLIAMS FORD SHOULD BE INVESTGATED ON HOW THEY RUN THE MATIANCE DEPARTMENT, MYSELF AND PEOPLE I HAVE MEET HAVE HAD NOTHING BUT PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730730September 8, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THERE ARE TOO MANY PROBLEMS WITH OUR CAR TO WRITE DOWN. PLEASE CONTACT US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730832September 8, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHAT EXACTLY ARE THEY RECALLING ON THE 1996-1998 FORD CONTOUR? IS IT THE WHOLE CAR OR JUST THE ELECTRIC SYSTEM? IS THAT CONSIDERED THE WIRING HARNESS? THE REASON WE'RE SO INTERESTED IS BECAUSE WE'VE HAD MANY MAJOR PROBLEMS WITH OUR 1996 FORD CONTOUR. WE SENT OUR CAR TO THE FORD OF OCALA,FL FOR THE WIRING HARNESS RECALL, AND THEY GAVE US A VERY HARD TIME ABOUT FIXING IT. THEY WERE TRYING TO GET US TO REPLACE PARTS THAT WEREN'T EVEN BAD, AT THE COST OF $400.00 FOR ONE PART. BUT THEN THEY SAID THERE WAS A WHOLE LIST OF THINGS THAT WERE WRONG WITH IT, AND AFTER THEY FIXED EACH OF THESE PARTS, IF OUR CAR STILL DIDN'T START, THEN THEY'D GET TO FIXING THE WIRING HARNESS. WE HAD 2 MECHANICS CHECK THESE PARTS AND THEY WEREN'T BAD AT ALL. IT TOOK THEM 2 AND A HALF WEEKS BEFORE THEY GAVE US OUR CAR BACK.THEN WHEN WE GOT IT BACK, WE HAD TO TAKE IT TO OUR REGULAR MECHANIC WHO SAID THEY WIRED IT WRONG, AND LEFT THE WIRING TO THE AIR-CONDITIONING AND THE ALTERNATOR UNDONE. THAT WAS 2 MONTHS AGO, AND WE JUST HAD TO REPLACE OUR ALTERNATOR. THE MECHANIC THAT FIXED THE ALTERNATOR SAID THEY DID A LOUSY JOB, BECAUSE HALF THE WIRING WASN'T EVEN DONE RIGHT. THERE IS WIRING IN OUR CAR THAT IS BARE, AND HE SAID IT COULD CAUSE OUR CAR TO CATCH ON FIRE. ALSO, THE WIRING LEADING TO THE ALTERNATOR IS BARE, WHICH HE SAID MOST LIKELY SHORTED OUT THE ALTERNATOR. SO NOW WE NEED TO HAVE THE WIRING REDONE, AND ALL OF THIS HAS COST US HUNDREDS OF DOLLARS. THIS CAR IS THE WORST CAR EVER MADE, WE'VE HAD NOTHING BUT PROBLEMS WITH IT FROM THE DAY WE GOTIT! WE HAD THE AIR FIXED, AND AFTER THEY DID THE RECALL, THE AIR NO LONGER WORKED ANYMORE. ALSO, AFTER THEY WORKED ON THE RECALL, THERE ARE MANY WIRES THAT ARE STILL CRACKED AND BRITTLE, AND LEFT BARE. THE WIRING TO THE BATTERY IS COMPLETELY BARE, ALSO, AND WE'VE HAD TO REPLACE THE BATTERY 3 TIMES SINCE WE'VE HAD THE CAR. THE SEATBELT LOCKS UP WHILE DRIVING WHERE IT IS SO TIGHT I CAN'T MOVE AT ALL.WE'RE AFRAID IT WILL CATCH FIRE! ALSO MORE PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730595September 7, 2000
STRUCTURE:FRAME AND MEMBERS
LOSS STERRING WHEN SUBFRAME WELD SEPERATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730541September 6, 2000
WHEELS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE PREVIOUSLY HAD PROBLEMS WITH THIS VEHICLE AND HAVE TAKEN IT MORE THAN EIGHT DIFFERENT TIMES TO BE SERVICE AND PROBLEM STILL HAS NOT BEEN RESOLVED EVEN AFTER HAVING ENGINE REPLACED I AM HAVING SOME OF THE SAME PROBLEMS. CAR HAS BEEN SERVICED ON A REGULAR BASIS AND STILL IT HAS PROBLEMS.E . .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730429September 6, 2000
TIRES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER, VISIBILITY:GLASS, SIDE/REAR
SINCE 12-15-99 I HAD COUGAR IN SERVICE 3 TIMES FOR WATER LEAK/ 2 TIMES SHIFT LOCK ,LOCKED DOWN BECAUSE OF BRAKE LIGHT FAILURE HAVE COMPLAINED ABOUT REAR BRAKE ELCO NOISE WHEN BACKING UP/ CAR HESITATING AT 50+ MILES AN HOUR /PULLING TO RIGHT WHEN PASSING AND GIVING THE CAR MORE ACCELERATION/CAR IDLING REAL HIGH AND WANTING TO TAKE OFF WHEN YOU FIRST RELEASE THE BRAKE/ THE WINDOWS NOT GOING UP AND DOWN / THE BATTERY EXPLODED/ THE SERVICE WAS TERRIBLE AT GATEWAY THE NOISE IS STILL IN THE REAR WHEELS . THERE IS MORE WHERE THIS CAME FROM THE COUGAR WILL FALL APART/ THE ENGINE OR TRANSMISSION IS A PROBLEM . *AK( DOT NUMBER: TIRE SIZE: P/215/S0R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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