Ford Bronco Complaints (2023)

218 consumer complaints on file.

#11641352February 7, 2025
UNKNOWN OR OTHER
Ford has issued a recall for my Bronco but states in the recall that the remedy is anticipated to be available Q3 2025 because parts are not available. We rent our car out on Turo to help offset the payments and now it has been unlisted from Turo because of the recall. I am expected to continue making payments to Ford even though they are stating that it will take 5-8 months for the remedy to be available. This is totally unacceptable on Ford’s part, as they should be able to come up with a remedy and/or parts in a more timely manner. A major corporation like Ford cannot simply issue recalls and then in the same breath say that there is no fix on the horizon for it so the consumer must just deal with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640887February 5, 2025
SUSPENSION
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the rear shock absorbers, the contact became aware that the rear shock absorbers were leaking. The contact had previously noticed that the front shock absorbers were leaking. Additionally, the contact stated while driving at various speeds, the vehicle was bouncing, and the ride was rough. The local dealer was contacted and advised the contact to take photos of the failure and send the pictures to the manufacturer. The manufacturer was contacted, and a case was opened; however, the manufacturer declined to receive the photos of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 12,842. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640562February 4, 2025
SUSPENSION
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was bouncing while driving. The contact stated that the failure was more pronounced while driving over potholes or on uneven pavement. The dealer was contacted. The manufacturer was made not aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640479February 3, 2025
STRUCTURE:BODY
Factory hard top developing cracks around the corner of the back window on the passenger side. Vehicle is still under the 3-year / 36,000 mile factory warranty. This is the first instance that I have experience with this type of cracking on the factory hard top, and appears to be a known issue to Ford Motor Company since they have issued a General Service Bulletin (23-7004) regarding this type of issue. I am in the process of having the vehicle inspect by local Ford dealership for warranty claim. As a consumer, I do have concern about the long term durability of the hard top or any factory replacements. There are numerous examples of owners that have had multiple hard top replacements under the factory, in some cases 3-4 hard top replacements, prior to exhausting the 3 -year /36,000 mile factory warranty. These cracking issues associated with this hard top can present at different points in the part lifetime; In some cases within a few hundred miles and in others, not until the vehicle has surpassed the factory warranty. Regardless of lifespan, which does appear to be much short than a consumer would expect, The greatest concern I have as a consumer is the potential for this part to suddenly and unexpectedly fail without warning, and potential risk that could have on the vehicles' occupants or other vehicles on the roadway. The inner core of these factory hard tops are made come a cardboard composite material; Ford has stated the cracks are generally cosmetic in nature, but myself, as well as numerous other owners, have concern that with time, if moisture penetrates the hairline cracks, the cardboard may cause unexpected deteriorate enhancing risk for part failure. This gives consumer a false sense of safety and security. Ford should be finding a long term solution to this issue instead of replacing factory hard tops replacements of the same kind that also fail. It is a matter of time before injury or death occurs due to Ford's lack of a long-term solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640354February 3, 2025
SUSPENSION
I am respectfully requesting that MHTAS submit to Ford an alternative Ford parts subsitution to nullify the recall for my Bronco and others to whom this applies. The recall states that replacement parts will not be available until 3rd quarter of 2025. I have been informed by the dealership service manager that these defective rear shocks could be replaced with Ford heavy duty shocks which should exempt the need for a recall. This alternative was submitted to Ford by my dealer and was refused with no explaination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639963January 31, 2025
SUSPENSION
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638732January 27, 2025
SERVICE BRAKES
“Check brake system” notification came up on dash screen. Called dealer and scheduled appt. On the way to the dealer at 70mph the brake pedal locked, pedal was incredibly hard to press and I had to kick the brake pedal to engage the brakes. Brake pedal then felt normal, but has been squishy and hard since that point. Car has 40k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635154January 9, 2025
EXTERIOR LIGHTING
Right turn signal in front and rear went out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634665January 7, 2025
UNKNOWN OR OTHER
While traveling out of town the key fob unpaired from the vehicle while stopped at a gas station. We were locked out of the vehicle and the key fob would not unlock the vehicle. We were able to use the app to unlock the vehicle, but the vehicle would not detect the key. We replaced the batter in the key fob, but the issue persisted. Luckily we used Youtube to find a solution, which is to place the key in the bottom of the center console. The key fob will intermittently unpair from the vehicle. I believe this to be a common problem with Ford vehicles given that we found a solution on Youtube and there are a number of online forums where this issue is discussed. Had we not had the app, we would have been stranded hours from home with no way to access our vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627797November 27, 2024
SERVICE BRAKES
A little over 10000 miles, the "Check Brake System" and "Parking" Brake Lights came on after starting the vehicle. Both Ford and the dealership were contacted and was advised that the coding through the system showed brake fluid level low with possible indication of brake fluid leaking. I asked if the vehicle was safe to drive and neither Ford or the dealership would say either way. The vehicle was taken to the dealership. For the first visit, the vehicle was at the dealership for an entire day and was told by the service advisor there wasn't anything wrong and to take it home. After leaving the dealership, the lights came on again. I took my vehicle to the dealership a second time and it sat there for another two days. Upon picking up my vehicle on the 2nd visit, I was told that the brake fluid level switch needed to be replaced and was resolved. The next day, the light comes on once again while driving. I called the dealership to talk to a service manager and was advised she would have an experienced technician dedicate their time to try and resolve the issue. The vehicle was at dealership for two days and upon pickup of the vehicle was told that the issue was due to an air bubble in the brake line and issue was resolved. I requested that the vehicle be test driven before pickup. Upon five minutes into my drive home, the lights come on once again. I've taken my vehicle to the dealership 3 times now and the dealership has had it for about 6 days during that time without resolution. I've contacted Ford customer service and the representative advised the issue would be documented, but there were currently no recalls for this issue. I've communicated with several other owners of the same vehicle experiencing the same issue without resolution. The lights are accompanied by a loud beeping noise and come on and off constantly making it a distraction when driving, and I am unable to tell if the parking brake is actually on or off since the light is constantly lit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626073November 18, 2024
ENGINE
My engine has had a knocking problem since 3000 miles. Everytime I take it to Ford they agreed it has a knock but won't fix the problem stating it's normal and some engine knock more than others. The engine knocks at low rpm when stepping on the accelerator then smooths out about 1500 to 2000 rpm. One mechanic said it's an issue but they won't fix it unless it has a catastrophic failure this is unacceptable to me as they just want the vehicle to fall out of warranty when the engine finally gives way and doesn't turn on anymore. There are multiple Ford vehicles that have this issue and Ford does not seem to look into it and fix it please investigate the issues with knocking on all the Ford vehicles with the EcoBoost engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625971November 18, 2024
ENGINE
My vehicle has the 2.7L V6 Ecoboost engine. This engine apparently has a design defect that results in repeated cam phaser failure. My engine recently had cam phaser failure and I had them replaced. A week later I was driving at speed on a highway when my engine completely died. I had to pull to the side of the road and could not restart my engine. I ended up being towed to a dealership and am awaiting diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623600November 5, 2024
SERVICE BRAKES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623137November 1, 2024
STRUCTURE
The contact owns a 2023 Ford Bronco. The contact stated while the vehicle was parked, the contact noticed that the hard top was detaching. The vehicle was driven to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618945October 9, 2024
WHEELS, ENGINE
We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618785October 8, 2024
SERVICE BRAKES
I have owned my Bronco for a little over a year now, the Check Brake System light has been coming on the whole time. I have taken it to Ford 4 times now with no result of it being repaired. The dealership has no idea how to fix this issue. From reading other posts, I'm not the only owner experiencing this issue. Being its the brakes that are affected it is a serious issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617779October 2, 2024
ELECTRICAL SYSTEM
Been having problems with ford pass took vehicle to dealer a week ago and they say that has to do something with the computer of the car so that's mean is something serious computer control every single sensor engin3 etc..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617251September 30, 2024
STRUCTURE:BODY
The front flares at highway speeds blow off-Ford has known about this issue and refuses to acknowledge this issue that is very well documented on the Ford Bronco Raptor forums. The do not warranty these even though there is only a few thousand miles, they will not even give a reason why they deny the warranty. This is a safety issue as they are only held on with a few clips. these are oversize flares and the wind from hwy speeds causes the flimsy clips to break making the oversized tire flares to fly off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614975September 17, 2024
POWER TRAIN
Front pinion seal leak is detected at where the front drive shaft meets the front differential. Ford attempted to fix it with a pinion seal replacement and the leak is still unresolved, second attempt was done by changing the front differential fluid which also did not resolve the issue. This issue is fairly common amongst bronco owners on forums and will be hard to come to the users’ attention unless the user checks under the vehicle so the problem may be more widespread than reported. The undetected loss of front differential fluid may cause overheating of the front differential over time as the fluid levels become low and potentially cause a lockup at high speed when the vehicle is used in 4A AWD mode. The leak can also be a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607458August 9, 2024
SERVICE BRAKES
Was driving on the highway, when the vehicle popped up the message and it caused either the emergency brake or the automatic collision detection brake to engage. It turned of when I applied gas. The brake issues remain, when I restarted the vehicle after 15 minutes of being off, no brake error was detected evening after pumping the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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