Dodge Sprinter Complaints (2008)

92 consumer complaints on file.

#10779729October 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748061August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744739July 29, 2015
WHEELS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOBBLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE TIRE WAS WORN OUT. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO BE DIAGNOSED DUE TO THE VEHICLE BEING TOO LARGE TO LIFT. THE CONTACT HAD THE SPARE TIRE INSTALLED AND DROVE APPROXIMATELY 7,000 MILES WHEN IT WAS DISCOVERED THAT THE SPARE TIRE HAD WORN. NONE OF THE OTHER TIRES HAD WORN. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR BOARD WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED CONTINUOUSLY IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611320July 17, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE WAS PARKED IN HOSPITAL PARKING LOT FOR ABOUT 6 HOURS. LEFT HOSPITAL AND WHILE TRYING TO START VEHICLE THE DASHBOARD INFORMATION CENTER INDICATED A NO START CONDITION. THE ENGINE WOULD NOT ATTEMPT TO CRANK. THINKING MY KEY WAS FAULTY, I TRIED MY WIFE'S KEY. SAME RESULT. NO CRANK. DASHBOARD DISPLAYED "START ERROR". AN ATTACHED DEVICE BY GARMIN THAT READS THE COMPUTER BUS AND COMMUNICATES TO THE GARMIN GPS HAD NO ILLUMINATION OF IT'S COMMUNICATIONS ESTABLISHED CONFIDENCE LIGHT.. SINCE THE VEHICLE WAS COLD I ACTIVATED THE AUXILLARY HEATER FOR WARRANTY. MY WIFE AND I SAT THERE FOR 15 MINUTES MAKING PHONE CALLS AND TRYING TO GET HELP. THE CABIN HAD WARMED UP SOME AND I TRIED TO START THE VEHICLE AGAIN. I WAS SUCCESSFUL. IN TRYING TO RESEARCH THIS PROBLEM ON THE SPRINTER USER FORUMS, I FOUND REFERENCE TO A SCREEM MODULE HAVING TO DO WITH VEHICLE SECURITY. OTHER USERS ATTRIBUTED THIS CONDITION TO A "COLD SOLDER JOINT" IN THE MODULE. REPLACING THIS MODULE REQUIRES REPROGRAMMING THE SMART KEYS. A SUBSTANTIAL COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544816September 22, 2013
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2010 FLEETWOOD "ICON" (2008 SPRINTER CHASSIS) 33,612 MILES VIN [XXX] THE DODGE SPRINTER RV I PURCHASED (USED, 16,500 MILES) IN FEBRUARY OF THIS YEAR (2013) FROM A PRIVATE RV DEALER IN OREGON HAS A SERIOUS (INTERMITTENT) ELECTRICAL PROBLEM THAT DODGE/CHRYSLER HAS BEEN UNABLE TO REPAIR AFTER 5 OR 6 ATTEMPTS IN THE PAST 3 MONTHS, BOTH IN OREGON AND CALIFORNIA. I DROVE THE RV TO ALASKA STARTING IN MAY OF THIS YEAR AND WHEN I WAS DRIVING TO VALDEZ, AK THE ENGINE JUST CUT OUT AND I LOST ALL ELECTRICAL. I COASTED TO A STOP AND THE VEHICLE IMMEDIATELY STARTED, BUT I HAD A NUMBER OF WARNING LIGHTS ON MY DASH. FROM THIS POINT FORWARD I DEVELOPED ISSUES WITH MY GLOW-PLUG LIGHT NOT ILLUMINATING AND BEING UNABLE TO START MY MOTOR. DRIVING THROUGH WASHINGTON/OREGON I CONTINUED TO LOOK FOR A DEALERSHIP THAT COULD CHECK MY RV OUT, BUT ALL BUT ONE IN BEAVERTON, OREGON COULDN'T ACCOMMODATE THE SIZE OF MY RV. MEANWHILE I EXPERIENCED INTERMITTENT PROBLEMS WITH STARTING/DYING. THE DEALERSHIP IN BEAVERTON COULDN'T LOCATE MY PROBLEM, BUT GAVE ME COPIES OF THE NUMEROUS AND STRANGE TROUBLE CODES MY VEHICLE WAS POSTING WHEN IT DIED/OR WOULDN'T START. THE RV IS STILL UNDER WARRANTY AND HAS BEEN IN TWO DIFFERENT DEALERSHIPS TO RESOLVE THE ISSUE OF DYING WHILE DRIVING (SERIOUS SAFETY ISSUE WHICH THE MECHANIC AT CROWN DODGE DUPLICATED). THE OTHER ELECTRICAL PROBLEMS ARE "NO START" (INTERMITTENT) AND NO CLEARANCE LIGHTS (CONSTANT). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522213June 28, 2013
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
WE PURCHASED A 2008 DODGE SPRINTER NEW IN 2008. SPRINTER VANS WERE PRODUCED WHEN MERCEDES OWNED CHRYSLER. THESE VANS WERE IMPORTED BY MERCEDES DURING THIS PERIOD BECAUSE DODGE DID NOT HAVE A VAN OF ITS OWN. OUR COMPLAINT IS THAT NOW THAT MERCEDES AND DODGE HAVE SPLIT, DODGE HAS TOLD ME THAT SINCE DODGE DOES NOT HAVE A SPRINTER MECHANIC TECH IN MONTANA (WHERE WE LIVE) THAT THEY CAN NOT DIAGNOSE THE PROBLEM AND THUS CAN NOT HELP WITH THE PROBLEM-- THUS EFFECTIVELY DENYING WARRANTY COVERAGE. I HAVE TAKEN THE SPRINTER TO A MERCEDES SPRINTER QUALIFIED REPAIR SHOW AND THEY HAVE DIAGNOSED A FAULTY EGR VALVE WHICH DOES NOT ALLOW THE TURBO TO WORK THUS GREATLY REDUCING POWER AND POTENTIALLY DAMAGING THE ENGINE AND EXHAUST. MERCEDES WILL NATURALLY NOT HONOR DODGE'S WARRANTY. THERE WAS A RECALL ON THIS YEAR EGR VALVE HOWEVER SOMEHOW WE MISSED THE RECALL AND IT HAS NOW ENDED HOWEVER THIS SHOULD NOT EFFECT OUR VEHICLE WARRANTY. I HAVE SPOKEN TWICE TO DODGE'S CUSTOMER SERVICE CENTER AND HAVE BEEN TOLD THEY CAN NOT HELP. I HAVE E-MAILED THE CENTER ASKING DODGE TO HONOR THEIR WARRANTY AND RECEIVED AN E-AUTOMATED RESPONSE STATING THAT DODGE WILL RESPOND WITHIN ONE WORKING DAY HOWEVER THIS HAS NOT HAPPENED AND I HAVE RECEIVED NO RESPONSE IN THREE DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481390October 22, 2012
STRUCTURE
MY SPRINTER DEVELOPED A LEAK IN THE ROOF IN 2011. WATER WOULD COLLECT IN THE OEM ROOF MOUNTED A/C UNIT, THEN LEAK INTO THE CABIN WHEN I STARTED TO DRIVE . THE QUANTITY OF WATER THAT WOULD FLOW THROUGH THE UNIT BACK INTO THE PASSENGER CABIN WAS APPROX 2-3 CUPS OF WATER, DEPENDED ON HOW MUCH RAIN WATER ACCUMULATED. I HAD THIS REPAIRED IN SEPT 2012 BY MERCEDES BENZ OF CHICAGO, FOR THE COST OF $1285. THIS WAS NOT UNDER WARRANTY. THEY SAID THE SEAL WAS DEFECTIVE AND WAS ALLOWING WATER BACK INTO THE CABIN. MOST OF THE COST WAS FOR LABOR, THE SEAL WILL EVENTUALLY HAVE TO BE REPLACED AGAIN, AS THE ROOF FLEXES CAUSING IT TO EVENTUALLY CRACK AND BREAK. THIS IS AN OBVIOUS MANUFACTURING/ENGINEERING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450899February 29, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING
VEHICLE WAS TRAVELING N ON N LINCOLN, O'FALLON, IL BETWEEN 20-30 MPH. WENT OVER BRIDGE AND WITHOUT ANY WARNING STEERING WHEEL STARTED TO VIOLENTLY SHAKE. DUE TO THE SPEED OF TRAVEL, WAS ABLE TO STOP. DRIVER FOUND RIGHT FRONT TIRE PERPENDICULAR TO THE VEHICLE.THE VEHICLE HAD TO BE TOWED TO REPAIR FACILITY. REPAIR FACILITY FOUND RIGHT OUTER TIE ROD END HAD FAILED COMPLETELY-THE BALL HAD COME OUT OF THE SOCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447238February 9, 2012
SEATS
TL* THE CONTACT OWNS A 2008 DODGE SRPINTER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT DUE TO THE HEATED SEAT FEATURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT A CONDUCTOR WITHIN THE SEAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433118October 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. WHILE DRIVING APPROXIMATELY 35 MPH WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT NOTICED A SIGNIFICANT AMOUNT OF SMOKE COMING FROM THE AIR VENTS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. SUDDENLY THE VEHICLE ENGULFED INTO MASSIVE FLAMES. A POLICE AND FIRE REPORT WERE FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND WAS TOWED. AN INVESTIGATION HAD NOT BEEN PERFORMED TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10402432May 23, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FAIL ON AN INTERMITTENT BASIS AND THE BRAKE LIGHTS WOULD BECOME INOPERABLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT HE NEEDED TO CHANGE THE BULBS. THE VEHICLE WAS REPAIRED FOR THE HEADLIGHT AND BRAKE BULBS. THE CONTACT STATED THAT THE FAILURE SEEMED TO RECUR EVERY TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274537June 21, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
2008 DODGE SPRINTER W/DIESEL ENGINE HAS HESITATION WHEN ACCELERATING. PROBLEM BEGAN AFTER ABOUT 10000 MILES OF DRIVING. BECAUSE OF THE STALLING WHEN CROSSING INTERSECTIONS I'VE HAD SEVERAL NEAR COLLISIONS. ALSO WHEN ACCELERATING FROM A STOPLIGHT I'VE ALMOST HAD PEOPLE REAR END ME. THE PROBLEM WAS CORRECTED WHEN THE EGR VALVE WAS REPLACED DUE TO SOOT BUILD UP. REPAIRS WERE DONE UNDER WARRANTY. NOW THE PROBLEM IS STARTING AGAIN AND THE EGR VALVE IS GOING TO HAVE TO BE REPLACED AGAIN. THERE SEEMS TO BE NO PATTERN AS TO WHEN THE PROBLEM STARTED AGAIN. PROBLEM ALWAYS OCCURS AT PARTIAL THROTTLE, NEVER FULL THROTTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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