Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10095335October 7, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE DASHBOARD LIGHTS DO NOT WORK. DEALER SERVICED THE VEHICLE FIVE TIMES, AND THEY STILL DO NOT WORK. THE CONSUMER CANNOT SEE THE SPEED, MILEAGE AND OTHER GAUGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093669October 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I PURCHASED A 2004 DODGE RAM 2500 CUMMINS TRUCK. THERE ARE HORRIBLE DIESEL OIL FUMES ENTERING THE CAB FROM THE ENGINE COMPARTMENT. I WAS FIRST TOLD BY THE DEALER THAT IT WAS DUE TO THE ENGINE BEING NEW. AFTER 15,000 MILES I WAS TOLD THAT THEY HAVE AN OIL ADDITIVE AVAILABLE TO 'FIX' THE PROBLEM BY MAKING IT SMELL BETTER. MY 9 MONTH PREGNANT WIFE CANNOT RIDE WITH ME. THE FUMES ARE HORRIBLE AND ARE CAUSING NAUSEA, HEADACHES, AND POSSIBLY POISONING WHICH I HAVE NO WAY TO VERIFY. THE SMELL IS SO BAD I AM NOT SURE WHAT TO DO, BUT IT IS COMPLETELY UNACCEPTIBLE AND SEEMINGLY VERY DANGEROUS AND COULD BE FATAL IN THE WINTER MONTHS WHEN THE WINDOWS MUST BE ROLLED UP. I HAVE RESEARCHED THIS ISSUE ON SEVERAL ONLINE FORUMS AND MANY PEOPLE ARE HAVING THIS ISSUE WITH THE 2003 AND 2004 DODGE RAM CUMMINS 2500 AND 3500 TRUCKS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10096833October 5, 2004
EQUIPMENT
DODGE RAM 2500 QUAD CAB SHORT BED HIGHLY UNSTABLE AND TOO LITE IN BACK END. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093594October 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
I PULLED UP TO A LOCAL GAS STATION AND PLACED THE SHIFT LEVER IN THE PARK POSITION AS INDICATED BY THE SHIFT INDICATOR LEAVING THE VEHICLE RUNNING AS I WENT IN TO GET AN AIR CHUCK. I WAS INSIDE MAYBE A MINUTE AND CAME OUT TO FIND MY TRUCK HAD GONE INTO REVERSE AND BACKED OUT INTO A BUSY STREET AND CRASHED INTO A TREE A LITTLE WAYS DOWN. THE VEHICLE WAS STILL RUNNING AND THE INDICATOR STILL READ PARK BUT THE TRUCK WAS CLEARLY IN REVERSE. THE REAR BUMPER WAS PUSHED IN AS WELL AS THE RIGHT REAR FENDER AND BACK EDGE OF THE TRUCK BOX.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088013September 29, 2004
PARKING BRAKE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE PARKED ON AN INCLINE, THE VEHICLE SLIPPED OUT OF PARK. THIS CAUSED THE VEHICLE TO ROLL BACKWARDS, CAUSING A MINOR COLLISION. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090202September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE PARKED VEHICLE CAME OUT OF GEAR. AS A RESULT, VEHICLE ROLLED BACK INTO A TRAILER THAT WAS ON CONSUMER'S PROPERTY. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091305September 19, 2004
SUSPENSION:FRONT
I AM HAVING A VIOLENT SHAKE IN THE FRONT END OF MY 2004 DODGE. THIS OCCURS AT HIGHWAY SPEEDS AND I HAVE TO SLOW TO 50 MPH TO MAKE IT STOP.YOU CAN IMAGINE TOWING A TRAILER ON THE FREEWAY, SURROUNDED BY SEMI TRUCKS AND SLOWING TO 50.THIS HAS ALMOST CAUSED SEVERAL CRASHES.THE DEALER IS UNABLE TO PIN POINT THE PROBLEM AFTER 2 ATTEMPTS AND I WANT TO USE THE OKLAHOMA LEMON LAW TO GET A NEW TRUCK. I REFUSE TO DRIVE THE TRUCK ANOTHER MILE. IT ISNT SAFE AND IT WILL END UP KILLING ME AND PROBABLY OTHER DRIVERS. I NEED HELP...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092748September 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE
PROBLEMS WITH TRANSMISSION ON 2004 DODGE TRUCK. *MR THERE WERE COOLING LINE CONCERNS AS WELL. THE CONSUMER WAS CONCERNED WITH THE FUEL ODOR AND WHEN THE VEHICLE WAS PLACED IN PARK, IT FELT AS IF IT DID NOT LOCK INTO PLACE. ON ONE OCCASION, THE CONSUMER PARKED THE VEHICLE, WENT INTO A STORE, AND THE VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND HIT A DUMP TRUCK. *SC *JB SEE ALSO 10121524. *DSY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092172September 14, 2004
POWER TRAIN
CONSUMER STATES HE PULLED UP IN HIS BACK YARD AFTER DRIVING HIS VEHICLE, PUT HIS VEHICLE IN PARK CUT IT OFF. HE THEN GOT OUT OF THE VEHICLE WALKED AROUND TO THE REAR OF THE TRUCK TO OPEN THE TAIL GATE AND NOTICED THE TRUCK WAS MOVING BACKWARD. HE STATES HE TRIED TO CATCH IT, BUT WAS UNSUCCESSFUL, IT KNOCKED HIM DOWN. HE THEN COULD DO NO MORE THAN JUST LIE ON THE GROUND AND WATCH THE VEHICLE RUN INTO HIS GATE. HE SAYS THIS HAS HAPPENED BEFORE WITH HIS SON. HE SAYS HE IS JUST FORTUNATE THAT HE OR HIS SON WAS STANDING IIN THE WAY OF THE VEHICLE WHEN IT BEGIN TO ROLL. HE STATES THAT THE PARK PAWL DO NOT ENGAGE SECURELY, CAUSING IT TO JUST OUT OF PARK AND INTO REVERSE. HE STATES HE HAS LOOKED ON THE INTERNET AND THERE ARE OTHER COMPLAINTS OF THE SAME NATURE. HE SAYS THIS INCIDENT HAPPENED 8/27/04.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090864September 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DEAR SIRS I HAVE A 2004 DODGE DESIEL PICKUP 3\4 TON BOUGHT NEW LAST DECEMBER. CURRENT MILEAGE IS 13,000. IT HAS GONE FROM PARK TO REVERSE TWICE. LAST TIME HAD TO CUT IT OUT OF THE CEDAR TREES. I HAD GOT OUT AND WENT AROUND TO THE MAIL BOX ON THE OTHER SIDE. ON THE WAY BACK PICKUP TOOK OFF... DODGE COMPANY SAYS THAT I SHOULD TURN OFF THE ENGINE AND SET THE EMERGENCY BRAKE WHENEVER I LEAVE THE TRUCK. I LIVE ON A RANCH WITH A HALF A DOZEN GATES TO GET OUT AND OPEN. IT JUST DOESN'T MAKE SENSE TO TURN ON AND OFF A DESIEL THAT MANY TIMES ADAY. IF YOU COULD PROVIDE ME WITH ANY SUGGESTIONS, WOULD BE TRULY APPRECIATED...THANK YOU. SINCERELY HAZELLE CALCOTE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090674September 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS APPROXIMATELY 16,000 MILES ON IT. AT APPROXIMATELY 11,000 MILES, THE BRAKE ROTORS BECAME WARPED. INITIALLY, THE CONDITION WAS BARELY NOTICEABLE AND PROGRESSIVE ESCALATED UNTIL IT BECAME A VIOLENT SHUDDER. THE ROTORS WERE RESURFACED AT THE DEALER AT APPROX 12,300 MILES (AT MY EXPENSE). THE VEHICLE HAS AGAIN BEGUN TO SHOW SIGNS OF THIS OCCURING. REFER ALSO TO COMPLAINT NUMBERS 10059615, 10087061, 10086270, AND 10087061. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090700September 9, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVE TRAIN VIBRATION (HIGH FREQUENCY DROAN) THAT CAN BE FELT IN STEERING WHEEL, PEDALS AND EVEN IN THE SEAT. PURCHASED IN APRIL 04, STARTED TRYING TO GET DODGE TO FIX IT IN MAY AND HAVE MADE SEVERAL ATTEMPTS TO NO AVAIL. OBTAINED COPY OF FAX FROM S.T.A.R CENTER CASE REPORT THAT APPARENTLY THIS IS A FLEET WIDE PROBLEM WITH MY PARTICULAR MODE. FAX STATES " THIS CONDITION IS CURRENTLY UNDER INVESTIGATION BY DODGE TRUCK DIVISION. TSB / OTHER MAY BE ISSUED WHEN CORRECTIVE ACTION PROCEDURE IS DEFINED." SINCE FIRST TRY TO CORRECT IN MAY 04 THE VIBRATION FUEL LINE HAS VIBRATED LOSE, FUEL INJECTOR PUMP FAILED LEAKING FUEL OUT OF THE REAR OF THE PUMP, 4 WD TRANSFER CASE LOCKED UP ONCE IN HIGH AND ONCE IN LOW RANGE AT DEALERS. DEALER HAD TO ORDER PARTS AND WERE BACKORDERED. REBUILT PARTS USED TO REPLACE FAILED PARTS. NO CODES STORED IN ANY MODULE. I THINK THESE WERE FAILURES DUE TO THE HIGH FREQUENCY VIBRATION. MY CONCERN IS THAT THE BAD PART IN THE DRIVE TRAIN WILL EVENTUALLY FAIL AND POSSIBLY LOCK UP THE DRIVE TRAIN CAUSING ME TO LOSE CONTROL OF THE VEHICLE. IN LOOKING AT THE FAX FROM S.T.A.R. DODGE HAS A PROBLEM WITH THIS MODEL AND KNEW IT IN APRIL 04 BUT DID NOT NOTIFY THE DEALERS OR CONSUMERS SUCH PROBLEM EXISTED. THIS IS A HIGH DOLLAR TRUCK $42,000 MSRP AND I FEAR MIGHT BE MY DEATH TRAP. MODEL IS 2004 DODGE RAM 2500 HD, CUMMINS 600 DIESEL, 4 SPEED AUTOMATIC TRANSMISSION, 4 WHEEL DRIVE, SHIFT ON THE FLY, QUAD CAB, SHORT WHEEL BASE. THE SOUTH ALABAMA SERVICE DISTRICT MANAGER, JOE SOBLINAKI, TOLD ME THIS WAS THE FIRST YEAR FOR THE NEW 4 WHEEL DRIVE SETUP. THEY CHANGED THE TRANSFER CASES, AND SWITCHED FROM A EATON AXLE TO A HENDRIX AXLE. I DID NOW KNOW THIS AT THE TIME I BOUGHT THIS VEHICLE. THEY HAVE BEEN LOOKING FOR A FIX FOR 4 MONTHS ON MY VEHICLE AND THEY STILL DON'T HAVE A CLUE AS TO THE PROBLEM OR SOLUTION. I HATE TO TAKE THIS TRUCK TO ARBITRATION KNOWING DODGE WILL RESELL IT AGAIN AND SOME OTHER INOCENT FOOL WILL BUY IT AND COULD GET KILLED IN IT. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090627September 8, 2004
SERVICE BRAKES, HYDRAULIC
8/11/04 I STATED TO THE SERVICE REP THAT THE BRAKES HAD A SHIMMY TO THEM. THE SERVICE TECH STATED THAT HE WOULD CHECK THEM OUT. I LEFT THE TRUCK AT THE DEALERSHIP SO THAT THEY COULD PERFORM THE SERVICE. I LATER RECEIVED A CALL FROM THE SERVICE TECH, HE STATED THAT MY ROTORS WERE WARPED AND THEY WOULD NEED TURNING AT A COST OF $160.00 OR REPLACEMENT ALL TOGETHER. I ASKED WHY THIS WAS NOT COVERED UNDER MY WARRANTY. HIS RESPONSE WAS THAT THE ROTORS ARE ONLY COVERED UP TO 12K MILES WHERE I HAD 13000 MILES ON THE VEHICLE I WAS OUT OF THE WARRANTY RANGE AND THAT THE ROTOR ARE A WEAR AND TEAR ITEM. I CONTACTED DODGE AND THIS IS HOW THEY REPLIED: THANK YOU FOR CONTACTING DAIMLERCHRYSLER CONCERNING THE BRAKE ROTORS ON YOUR DODGE RAM 1500. ROTORS WEAR OR WARP FOR VARIOUS REASONS - ROAD CONDITIONS, DRIVING HABITS AND EVEN THE WEATHER CAN PLAY A FACTOR. ADDITIONALLY, ROTORS AND PADS ARE A "WEARABLE" ITEM, THIS IS WHY THEY ARE WARRANTED FOR 12 MONTHS OR 12,000 MILES. PLEASE REVIEW YOUR WARRANTY MANUAL. I UNDERSTAND YOUR FRUSTRATION, PARTICULARLY IN VIEW OF BOTH THE COST AND INCONVENIENCE INVOLVED. ONE WAY WE ARE ABLE TO GAUGE WHAT KIND OF PROBLEMS OUR CUSTOMERS ARE HAVING IS THROUGH CORRESPONDENCE FROM OWNERS SUCH AS YOURSELF. YOUR CONCERN HAS BEEN ADDRESSED. THE MANUFACTURER'S DEFECT WARRANTY HAS EXPIRED, THEREFORE, YOU ARE RESPONSIBLE FOR THE REPAIRS IN QUESTION. THANK YOU FOR YOUR UNDERSTANDING, AND HAVE A GOOD DAY. UNACCEPTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090478September 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
NEW DODGE RAM 3500 WITH ONLY 35 MILES WENT INTO REVERSE ON ITS OWN KNOCKED ME OVER THEN PROCEEDED ON ITS OWN OUT THE DRIVEWAY AND ACROSS THE STREET BEFORE I WAS ABLE TO GET BACK UP AND CATCH IT. THE TRUCK WILL NOT GO INTO PARK, AND WHEN THE SHIFT LEVER IS IN THE PARK POSITION AND THE INDICATOR READS REVERSE. DRIVE AND NEUTRAL SEEM TO OPERATE CORRECTLY BUT THE DASH INDICATOR DOES NOT SHOW IT TO BE IN NEUTRAL AT TIMES. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10089073September 3, 2004
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TURN SIGNAL MALFUCTIONED ATTRIBUTED TO THE FRONT CONTROL MODULE ACCORDING TO CHRYSLER STAR REPRESENTATIVE. THE DEALER WAS NOT ABLE TO REPRODUCE THE FAILURE AND WAS RETURNING MY VEHICLE TO ME .THIS IS A "KNOWN" PROBLEM THAT THE DEALER WAS NOT PREPARED OR ABLE TO DIAGNOSE. ACCORDING TO RICK AT CHRYSER STAR SUPPORT DESK THE FRONT CONTROL MODULE P/N 56051036AD HAS A KNOWN PROBLEM. I WAS ONLY ABLE TO FIND TTHIS OUT AFTER CALLING CHRYSLER CUSTOMER SERVICE AND INSISTING THAT THE DEALER CALL THEIR STAR SUPPORT DESK AND OPEN AN INCIDENT. THE REP AT THE SUPPORT DESK IMMEDIATELY TOLD JESSE THE SERVICE TECH THAT THE FRONT CONTROL MODULE HAD A KNOWN PROBLEM. THE INTERMITTENT FAILURE CREATED A SAFETY HAZARD ON THE HIGHWAY BY NOT FUNTIONING AT ALL OR MALFUNCTIONING BY INDICATING A RIGHT HAND TURN SIGNAL WHEN THE LEVER WAS IN THE LEFT HAND TURN POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089024September 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
ON A NUMBER OF OCCASIONS I THOUGHT I PUT THE AUTOMATIC TRANSMISSION IN PARK AND LATER REALIZED IT WAS IN REVERSE. DEFINITELY SOMETHING WRONG HERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081674August 31, 2004
SUSPENSION:REAR
WHILE DRIVING 50 MPH,THE VEHICLE HIT A BUMP IN THE ROAD AND THE REAR END BEGAN TO BOUNCE UNCONTROLLABLY, CAUSING THE VEHICLE TO LOSE CONTROL. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. NO INJURIES REPORTED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10089962August 30, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHILE DRIVING AT 55 MPH AT NIGHT CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION DUE TO THE POOR BRIGHTNESS OF THE HEADLIGHTS. THE HIGH BEAMS WERE NOT BRIGHT ENOUGH. DEALERSHIP INDICATED TO CONSUMER, THE VEHICLE WAS OPERATING AS DESIGNED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088819August 30, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS APPROACHING A ROAD THAT I WAS GOING TO MAKE A RIGHT TURN ON, AFTER TRAVELING ON A HIGHWAY AT APPROXIMATELY 60 MPH. WHEN I HAD SLOWED ENOUGH TO START TO MAKE MY TURN, THE TRUCK STALLED WITHOUT WARNING AND I HAD TO COMPLETE THE TURN WITHOUT POWER STEERING TO AVOID HITTING A CAR WAITING TO TURN AT THE LIGHT. I AM A FAIRLY BIG GUY AND MADE THE TURN WITHOUT INCIDENT BUT HAD TO REALLY PULL ON THE STEERING WHEEL TO TURN IT. IF MY WIFE HAD BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO MAKE THE TURN. THIS HAPPENED WHEN THE TRUCK HAD APPROXIMATELY 500 TO 1000 MILES ON IT. IT NEVER STALLED AGAIN SINCE THEN. THE TRUCK NOW HAS 12000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088824August 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED DODGE RAM 2500 2004 4WD HEMI BRAND NEW 2 WEEKS AGO, 7/30/04. PUT THE TRUCK IN 4WD AND DROVE FOR 1 MILE. TOOK THE TRUCK OUT OF 4WD, WENT TO 2WD AND THE TRANSMISSION WOULD NOT ENGAGE. LEFT ME STRANDED FOR 2 1/2 HOURS WAITING FOR A TOW TRUCK WHEN I WAS SUPPOSED TO BE ON VACATION. NO RENTAL CAR AVAILABLE BECAUSE THEY WOULD NOT GIVE US ONE - NEW TRUCK, UNDER WARRANTY, FIRST TIME IN 4WD. WE WERE 3 HOURS FROM HOME IN OUTER BANKS AND CLOSEST DEALER WOULD NOT WORK ON TRUCK BECAUSE HE STATED, "YOU SHOULD HAVE BOUGHT YOUR TRUCK FROM ME". WE DID NOT BUY A TRUCK FROM HIM BECAUSE HE ONLY HAD A LONG BED. HAD TO ARGUE WITH CHRYSLER 24 HOUR ROAD SIDE ASSISTANCE TO MAKE THEM TWO THE TRUCK BACK TO DEALER IN VIRGINIA BEACH AND THEY FINALLY CONSENTED TO PAY FOR THE WHOLE TRIP. TRUCK WENT BACK HOME WITHOUT US. WE WERE EXTREMELY LUCKY TO BREAK DOWN AT A GAS STATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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