Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11471493June 29, 2022
POWER TRAIN
My 2012 Dodge Ram 1500 has 67,700 miles and about 30 days ago developed a "tick" coming from the engine. After doing a google research, it appears that 2012 Dodge Ram's with the 5.7 HEMI can develop a "tick" ranging from failed manifold bolts to camshaft failure. My Ram has always been very well cared for and is a low mile vehicle for its age. I found no factory recall on this issue, so I will take it into a local Dodge dealer for diagnosis and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471018June 26, 2022
ENGINE
I believe there should be a recall by Dodge on their Dodge 1500 Laramie Longhorn with the 5.7 Hemi engines. It's really the Hemi exhaust manifold that is the problem. I have this ticking noise which hundreds if not thousands of others also have. Copied from the Internet ** (Broken or loose exhaust manifold bolts (this is the most common answer). I've had my truck diagnosed and this is what they say is bad. They will not fix it for no charge. The fix is close to and/or over $1,000. Good reason for the to not admit it's their problem. There should definitely be a Class Action Lawsuit against Dodge. This is a very common problem and because hundreds if not thousands of engines have this issue it should be a RECALL issue. I would hope your organization could do something about this. I don't think it's fair that their mechanical problems they caused are my costly problems. I'll pay for wear and tear and things I've done to my car but they should stand up and take responsibility of their manufactures defects. Please help. [XXX] P.s. Not sure of the date this started but it had about 40,000 miles. Now has 69,000. I've been driving it this way for sometime now but would like to get it fixed. Dodge is denying my request to have them pay for it. We hope you have some clout to get this issue resolved not only for me but for hundreds of others. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465983May 24, 2022
ENGINE
The exhaust manifold bolts on both sides of the engine warp due to two different metals being put together under heat. Steel and aluminum expand at different temperatures. This causes the bolts to break off of the exhaust manifold creating an exhaust leak into the engine bay. Yes, this can be inspected upon request. The safety of myself and the general public is at risk due to the exhaust leak into the engine bay being pulled into the cab via the heating or airconditioning system. The exhaust fumes are pulled into the cab of the truck via the heating and airconditioning system. When running, the truck has a very noticeable smell inside the cab. It has caused me headaches as well. This poses a risk to the public if the driver were to pass out from said fumes. The problem can be reproduced and is a known issue with Dodge. It is very well documented online that this problem happens to nearly all Dodge Ram trucks. It has never been recalled because Dodge says its not a "safety" concern. This is very much so a safety issue. The components have been inspected by others, and verified as broken. I will not take it to a dealership to have it inspected as they want to charge 150$/hr to diagnose something that even they recognize as a known issue. There were no warning lamps, messages or any visible indication of this problem. A loud ticking noise and a strong smell of exhaust fumes are what brought the issues to attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463061May 2, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated while driving approximately 15 MPH, there was a fuel strap failure. There were no warning lights. The vehicle was taken to the local dealer who confirmed the failure with the fuel strap. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number 18V160000 (Fuel System, Gasoline). The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461564April 20, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Engine ticking heavily and diminishes some when engine warms up. Vehicle dies randomly while driving and loss of power steering and assisted breaking. Almost had an accident while turning a corner and vehicle died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460537April 12, 2022
VISIBILITY
The contact owns a 2012 Ram 1500. The contact stated that upon opening the rear driver's side sliding door, the rear driver's side window shattered. The vehicle was taken to a glass repair facility where the 3-piece rear driver's side window glass was replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while his wife was opening rear the driver's side door. The contact stated that some of the broken pieces was on her face. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459232April 1, 2022
ENGINE
2012 DODGE RAM. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE SHUT OFF WHILE BEING DRIVEN. THE CONSUMER STATED WHEN THE FAILURE OCCURS THE STEERING WHEEL LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457636March 21, 2022
STRUCTURE:BODY
The contact owns a 2012 Dodge Ram 1500. The side step detached from the vehicle's driver side of the vehicle while the contact was attempting to enter the vehicle. The bolts that were attaching the component had completely rusted through causing the failure. As a result, the contact sustained a injured knee during their fall. Medical attention was not sought. The dealer was contacted but had not inspected the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and informed that there was no recall. There was a warranty related repair however the vehicle was not included. The approximate failure mileage was 148,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11455587March 7, 2022
FUEL/PROPULSION SYSTEM
Middle gas tank strap frame bracket has corroded. The tank strap has fallen off and the gas tank almost detached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454342February 27, 2022
ENGINE
My Dodge Ram 2500, 2012 Hemi engine started making a ticking sound so got a tune up. The machinic changed the spark plugs and distributors around after I complained. Nothing he was able to do enable the truck to function properly. I spoke with the Dodge dealership, the spoken informed me that when Dodge merged with MERCEDE the problem persisted and to this date a fix was not provided. I spoke with other Dodge owner who experience the same problem. The engine was not functioning properly because of internal damage. The cost of repair would cost between $8K and $10K to replace or repair the engine. The dealership stated that NHTSA nor Dodge have provided a fix and that the problem still persist to this day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453876February 24, 2022
EQUIPMENT
The contact owns a 2012 Dodge Ram 1500. The contact stated that the radio was hacked. The safety features became inoperable and the vehicle attempted to crash. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 15V461000 (Equipment). The manufacturer was notified, but no further assistance was provided. The approximate failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451688February 12, 2022
ENGINE
Engine has been making a ticking noise on the passenger side for the past few months. The passenger side exhaust manifold warped and broke two bolts in the engine block. This caused an exhaust leak and made the truck run rich due to the leak before oxygen sensor. Fuel efficiency declined. Replaced the exhaust manifold, gasket, and bolts to repair the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451493February 11, 2022
ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Ram 5500. The contact stated that the service light was illuminated. The contact stated that the vehicle was inoperable. The vehicle was taken to the local dealer but parts were not ordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to another local dealer for assistance. The approximate failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449788February 1, 2022
ELECTRICAL SYSTEM
My key fob ignition switch is going bad. The 1st time I noticed is when I was pulling my camper on vacation and the truck just shut off all the lights everything. I safely pulled over and then I tried to start it and it wouldn't start.. I then wiggled the key and then it started. I talk to other people that own rams and they say they have the same problem. So I talked to the dealer and they said the only thing they can do is replace the Ignition. Which could cost more than $600. Now I would think being that this is quite a common thing that Chrysler would take care of the problem before somebody gets hurt or even killed from their vehicle shouting off and not knowing what to do. There are videos on YouTube on how to Terra park and clean the Ignition but I don't think that is a good idea.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448800January 25, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 RAM 1500. The contact stated while the vehicle was stationed at the traffic light and when depressing on the accelerator pedal and the vehicle seized. The contact stated no warning light was illuminated. The contact was able to restart the ignition and drove to his residence, but was able to start the ignition. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the fuel pump relay was needing to be removed. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448459January 22, 2022
ENGINE
The bolts holding the exhaust manifold to the engine cylinder head, are breaking off. This has occurred in the past, on the drivers and passengers side. I had the problem repaired, by a dealer, which required the replacement of the passenger side cylinder head as well. This issue has re-occurred on the drivers side, which has been confirmed by a Ram dealer, as shown in the attached documentation. In every instance, the issue starts with a tapping noise, as the exhaust manifold pulls away from the head. Passengers in my truck have complained about the smell of exhaust fumes, which is a safety and health issue. This truck only has 85,000 miles, yet this is the 3rd incident of this issue occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447204January 12, 2022
ELECTRICAL SYSTEM, ENGINE
Wireless ignition module fails to maintain connection with key fob inserted. Looses power on highway if I hit a bump. Dealer will not address the issue. Door locks are also now not functioning. Am assuming it is the trash TIPM in this 2012 ram 1500 chrysler installed. This whole 2012 ram should be recalled totally unsafe vehicle to have my 5 year old and 5 month old in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445115December 27, 2021
ELECTRICAL SYSTEM
Key fob will randomly come loose when driving causing all systems to shut down. Shuts down fuel, steering, and power brakes. Any amount of vibration or small bump can cause it to shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443972December 16, 2021
FUEL/PROPULSION SYSTEM
What happened to my 2012 1500 Dodge Ram Pickup truck is exactly what is stated in the U04 Ram recall. This makes me wonder why am I not also listed in the recall. While driving to work I felt a big jolt in the car. I thought initially it was something with the brakes but everything seem ok with the brakes and since I was only a block away from work I kept going and park in my assigned parking lot. Only after work did I notice what had happened. The gas tank towards the front of the car had dropped as the strap had detached. I used the tire jack to push the tank back up and then tied rope around the gas tank to hold it in place. I then drove the truck to the local Tire Discounters who said they could fix the Gas tank strap. Only the next day did I learn that they couldn't do that type of repair because where the strap needed to attach on the frame was completely corroded. Thank God the other strap had not come undone too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443471December 11, 2021
FUEL/PROPULSION SYSTEM
I took my vehicle in for an oil drip and the mechanic tells me that I have a strap broken and hanging down on my fuel tank. He tells me there is a recall for it. I called the dealership and they tell me there is a recall for some trucks with the same year, make and model but mine is not one of them. I don't understand why my truck is not covered under this recall when it happened to my truck. Safety recall U04/NHTSA18V-160 Frame bracket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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