Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10980430April 25, 2017
WHEELS
VALVE STEM NUT CRACKED AND CAME OFF RESULTING IN FLAT TIRE, THANKFULLY IN GARAGE, NOT ON THE ROAD. DISCOVERED NUTS ON TWO OTHER TIRES WERE ALSO CRACKED. (FOURTH VALVE STEM APPARENTLY HAD BEEN REPLACED PRIOR TO MY PURCHASING THE VEHICLE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980013April 23, 2017
VISIBILITY/WIPER
WHILE DRIVING IN A RAIN STORM WITH MY THREE CHILDREN MY WINDOWS FOGGED UP PREVENTING ME FROM SEEING THE ROAD. I HAD TO DRIVE WITH THE WINDOWS OPEN IN THE COLD RAIN SO I COULD HAVE LIMITED VISIBILITY. I RESEARCHED THE PROBLEM AND CALLED THE DODGE RECALL 17 NUMBER. I FIGURED IT WAS A BROKEN ACTUATOR THAT KEEPS THE AIR FROM CHANGING DIRECTION. DODGE TOLD ME IT WOULD BE COVERED IF IT WAS PART OF THE RECALL. THE DEALER TOLD ME IT WASN'T THE ACTUATOR AND IT WAS THE AIR BLEND DOOR. THE DEALER SAID IT WOULD COST $1,500. TO FIX IT. I TOLD THEM I CANT AFFORD IT. I LOOKED AT THE PROBLEM AND THE ACTUATOR IS BROKEN. ITS A $25 DOLLAR PART AND THEY WANT TO CHARGE ME $1,500 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979146April 18, 2017
UNKNOWN OR OTHER
BLENDED DOOR ACTUATOR MAKING A CLICKING NOISE. AC NOT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971761April 10, 2017
FUEL/PROPULSION SYSTEM
WHILE DRIVING I NOTICED A WHINING NOISE COMING FROM UNDER THE VEHICLE. UPON INSPECTION I SAW THE STRAP THAT HOLDS THE FRONT OF THE GAS TANK HAD COME LOOSE AND GAS TANK WAS FALLING OFF THE TRUCK. ONE SIDE OF THE STRAP WAS STILL ATTACHED AND RUBBING AGAINST THE DRIVE SHAFT (CAUSING THE WHINE). THE SIDE OF THE STRAP TOWARD THE OUTSIDE OF THE VEHICLE HAD PULLED COMPLETELY FREE AT THE ANCHOR POINT ON THE FRAME. THE ANCHOR POINT WAS COMPLETELY RUSTED AND ROTTED REQUIRING SERIOUS METAL REPAIR TO REATTACH THE STRAP AND ALLOW THE VEHICLE TO BE DRIVEN SAFELY AGAIN. ...UPDATED 08/08/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970741April 5, 2017
POWER TRAIN
TERRIBLE VIBRATION OR SHAKING RIGHT AT 70MPH AND UP. HAVE COMPLAINED ABOUT IT TO DEALER FROM RIGHT AFTER PURCHASE. RECALL ON PINION NUT HAS NOT FIXED THE PROBLEM. PAVEMENT AND TIRES MAKE NO DIFFERENCE. DEALER CLAIMS THEY CANT DRIVE IT AT 70 MPH. OR MORE.ITS ILLEGAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969506March 30, 2017
EXTERIOR LIGHTING
HIGH BEAM AND OR LOW BEAM LIGHTS QUIT OR GO OFF FROM TIME TO TIME. DEALER SAID ITS A "TIPM" COMPUTER. AT A COST OF OVER $800.00 TO REPLACE OR $100.00 TO FLASH THE COMPUTER TO REPAIR? CAN ONLY BE FLASHED 3 - 4 TIMES BEFORE IT HAS TO BE REPLACED. ALL THE WIRING AND CONNECTIONS ARE GOOD. DEALER SAID IT WAS PROBABLY BECAUSE OF A FAULTY BULB AND BURNED OUT THE "TIPM" ? I DONT KNOW, BUT SOUNDS LIKE A PROBLEM THAT DODGE NEEDS TO ADDRESS. IF LEFT UNCHECKED / REPAIRED IT WILL SLOWLY DISABLE ALL THE HEAD LIGHTS HIGH AND LOW, PLUS THE DAY TIME AND FOG LIGHTS. NOT FOR SURE WHEN IT STARTED AS I HAD JUST BOUGHT IT FROM A INDIVIDUAL, AND ONLY NOTICED IT WHEN SWITCHING FROM HIGH TO LOW BEAMS. THE TRUCK HAS 130,000 MILES. THEY SAY THIS CAN HAPPEN WHEN TRAILER WIRES WERE INCORRECTLY ADDED? AGAIN THIS IS SUPPOSE TO BE DODGES PULLING TRUCK BUT WITH NO $2.00 FUSES TO REPLACE, JUST AN $ 800.00 FIX? REALLY DODGE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968750March 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE ENGINE STARTED AUTOMATICALLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968258March 24, 2017
ELECTRICAL SYSTEM
TRUCK IS DIFFICULT TO START UNLESS YOU WIGGLE THE KEY FOB, IT ALSO SHUTS OFF RANDOMLY DRIVING DOWN THE ROAD DUE TO THE KEY ISSUE. IF YOU ADJUST THE KEY, YOU CAN RESTART IT, CAN ALSO START IT BY PUTTING YOUR FINGER IN THE HOLE FOR THE KEY TO GO INTO WITH THE FOB NEXT TO IT. MOSTLY HAPPENS WHEN INITIALLY STARTING IT AND IF YOU HIT A BUMP IN THE ROAD. WE HAVE REMOVED ALL KEYS FROM THE FOB BUT IT CONTINUES TO CUT THE TRUCK OFF WHILE DRIVING. THIS WAS A COMMON RECALL ON THE DODGE TOWN AND COUNTRY. I TALKED TO DODGE THIS MORNING AND THEY SAID OUR TRUCK WAS NOT AFFECTED AND WE COULD PAY FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966325March 16, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
FUEL TANK RETAINING STRAP DETACHED FROM FRAME CROSS-MEMBER CAUSING FUEL TANK TO HANG UNSECURED UNDER VEHICLE CAUSING POTENTIAL CATASTROPHIC CONSEQUENCES! DODGE DEALERSHIP STATES FRAME STRUCTURE RUSTED DUE TO BAD DESIGN, MANUFACTURER FAILED TO DESIGN A MOISTURE DRAIN INTO THE BOXED FRAME WHICH CAUSED THE STRAP ATTACHMENT POINT TO GIVE AWAY. DEALER STATES NON-REPAIRABLE ** NON-DRIVEABLE! FIAT CHRYSLER AUTOMOTIVE CUSTOMER ASSISTANCE REFUSED ANY ASSISTANCE IN RENDERING ANY TYPE OF RESOLUTION. NO CONCERN REGARDING POSSIBILITY OF HAVING FUEL TANK FALLING FROM VEHICLE. I MENTIONED LATER YEAR PRODUCTION OF SAME MODEL HAS A NEW DESIGNED CROSS-MEMBER. THIS SUBSTANTIATES A KNOWN FAILURE/DESIGN FLAW. I AM REQUESTING NHTSA TO PLEASE INVESTIGATE AND ISSUE A SAFETY RECALL. A <7 YEAR OLD VEHICLE SHOULD NOT HAVE A FRAME STRUCTURE RUST TO POINT OF RENDERING VEHICLE UNSAFE AND UNDRIVEABLE. PLEASE HELP! NEEDS ADDRESSED BEFORE SOMEONE SUFFERS INJURY OR WORSE. ALSO NEED HELP MOTIVATING MANUFACTURER TO RIGHT A WRONG. PREFERRABLY NOT AT MY (CONSUMERS) EXPENSE. THANKS [XXX] **HAVE SEVERAL MORE PICTURES, COULD ONLY ATTACH ONE FOR SOME REASON** UPDATED 08/11/17 *BF UPDATED 8/25/2017*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960179March 12, 2017
POWER TRAIN
IT SEEMS THAT MY TRUCK IS PART OF RECALL 13V-038 BUT I HAVE NEVER BEEN NOTIFIED BY FCA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956507February 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I'M TRYING TO GET INFORMATION ABOUT THE BUY BACK PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949967February 7, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ARE UNEFFECTIVE FOR NIGHT DRIVING. IN ALL PUCKUPS SINCE 2009 AS I HAVE HAD 2009,11,22,24&15 MODEL YEARS WITH STANDARD HEADLIGHTS. THEY HAVE STARTED TO IMPROVE IN 2014 BUT STILL NOT ACCEPTABLE FOR AN OLDER PERSONS EYES AND DEFINITELY NOT AN INEXPERIENCED DRIVERS EYES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946988January 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940057January 6, 2017
POWER TRAIN
REAR DIFFERENTIAL FAILURE. TRUCK COULDN'T BE DRIVEN AT ANY HIGH SPEED WITHOUT SHAKING LIKE IT IS GOING TO FALL APART. LOUD ROARING NOISE. HAPPENS WHENEVER YOU ARE DRIVING ON THE STREET OR HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939261January 3, 2017
AIR BAGS
TAKATA RECALL - WE RECEIVED NOTICE DATED 7/1/2016 REGARDING PASSENGER BAG RECALL. WE HAVE NOT RECEIVED INFORMATION REGARDING THIS RECALL. 6 MONTHS IS A LONG TIME, IS THERE A TIME FRAME LIMIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937809December 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE STATIONARY, THE HVAC SYSTEM WOULD NOT DEFROST THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937497December 26, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY EXTREMELY LOW-MILEAGE RAM IS EXPERIENCING ELECTRICAL AND SENSOR ISSUES OF A TRUCK TENS OF THOUSANDS OF MILES HIGHER. THE KEY FOB WILL NOT LOCK OR UNLOCK THE DOORS BUT THE LIGHTS WILL FLASH. THE ESP/BAS LIGHT REMAINS ON ALONG WITH THE SLIPPING LIGHT PLUS THE AIRBAG LIGHT. THEY ALL REMAIN ON. THE DRIVER SIDE DOOR PANEL WILL NOT LOCK OR UNLOCK THE DOORS. THE PANEL WILL NOT OPEN OR CLOSE THE 2 REAR WINDOWS, BUT, THE 2 FRONT WINDOWS WILL OPEN AND CLOSE. ALL LIGHTS REMAIN ON WHILE IN MOTION OR PARKED. I DID NOTICE THE COLUMN SHIFTER WAS EXTREMELY LOOSE AND WAS NOT AS TIGHT AS NORMAL. VEHICLE HAS JUST OVER 65,000 MILES ON IT. AND IS 8 YEARS OLD POSSIBLY RELATED ISSUES ARE THAT THE TRUCK WAS RECENTLY TAKEN IN FOR WHEEL SENSOR REPLACEMENTS AND LOW IDLE CAUSING STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936255December 19, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE DEALER SAYS ITS A BAD TIPM, AND THAT THEY GO BAD ON RAM TRUCKS OFTEN. ALL THE ELECTRICAL SYSTEM GOES CRAZY, TRACTION CONTROL, AIR BAGS, ABS, BLOWER FOR HEAT AND AIR, WIPERS, DOOR LOCKS, WINDOWS AND OTHERS. IF THEY KNOW THIS IS FAULTY WHY NOT SHOULD THEY HAVE TO RECALL OR PAY US BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934953December 13, 2016
STEERING, SUSPENSION
WHILE DRIVING THE DODGE RAM 2500 2009 YEAR ON THE HIGHWAY AT 60-65 MPH THE VEHICLE STARTED SHAKING UNCONTROLLABLY AFTER HITTING A JOINT IN THE ROAD BETWEEN THE ASPHALT AND A BRIDGE. I WAS UNABLE TO STEER DURING THIS TIME AND THE VEHICLE SHOOK SO VIOLENTLY THAT THE CONNECTORS VIBRATED OFF OF THE BATTERY TERMINAL, BOTH BATTERIES, AT WHICH TIME I LOST ALL POWER. THIS ALMOST RESULTED IN MY DRIVING OFF OF A BRIDGE. THE SHAKING WOULD ONLY STOP UPON COMING TO A COMPLETE STOP. THIS HAPPENED 3 MORE TIMES AT SLOWER SPEEDS BETWEEN 40-50 MPH. I EVENTUALLY HAD TO GET A TOW TRUCK TO GET US TO OUR DESTINATION. THIS HAPPENED ON HIGHWAY ROADS AND ALWAYS AFTER HITTING A SMALL BUMPS. MILEAGE ON VEHICLE IS 89500. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10934879December 12, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH, THE WINDSHIELD WIPERS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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