Dodge Ram Complaints (1999)

1,486 consumer complaints on file.

#10421131August 23, 2011
STRUCTURE
THE DASH IN MY 1999 DODGE RAM PICKUP TRUCK HAS CRACKED, THE CRACKING STARTED A FEW MONTHS AFTER I BOUGHT IT. I HAVE LOOKED INTO REPLACING IT BUT IT IS WAY EXPENSIVE AND HAVE HEARD OTHER OWNERS OF THIS TYPE OF TRUCK HAVE HAD COMPLAINTS TOO. IT WAS BROUGHT MORE TO MY ATTENTION WHEN I SAW IT ON THE NEWS LAST NIGHT. I FEEL IF I PAID OVER $18,000 DOLLARS AND MORE FROM MY TRUCK IT SHOULD NOT HAVE HAD A CRACKING DASH MONTHS AFTER I BOUGHT IT. I CONTACTED DODGE BUT THEY WERE NOT WILLING TO FIX IT BECAUSE IT WAS CONSIDERED COSMETIC, BUT IF ITS COSMETIC THEN WHY IS IT HAPPENING TO EVERYBODY THAT OWNS A DODGE RAM?? I AM SCARED FOR THE SAFETY OF ME AND MY FAMILY PIECES CAN FLY UP IF YOU HIT THE SLIGHTNESS BUMP AND WHAT IF THE AIR BAGS DEPLOY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420389August 17, 2011
UNKNOWN OR OTHER
THE DASHBOARD STARTED CRACKING NEAR THE CENTER OF DASH AND GOING DOWN TO WHERE THE DASH MEETS THE WINDSHIELD. OVER THE NEXT COUPLE OF YEARS, THE DASH CONTINUED TO CRACK IN THE SHAPE OF A SPIDER WEB UNTIL PIECES STARTED FALLING DOWN INSIDE THE DASH. NOW THERE'S A LARGE HOLE IN THE DASH IN FRONT OF THE DRIVER'S SEAT/STEERING WHEEL APPROXIMATELY 14" LONG AND 8" WIDE AND IT'S CONTINUING TO CRACK AND DISINTEGRATE; ALL THE MECHANICS INSIDE THE DASH ARE NOW EXPOSED. IT IS MY BELIEF THIS IS A MANUFACTURER DEFECT SINCE THERE ARE HUNDREDS OF OTHER OWNERS WITH THE SAME SITUATION IN THEIR DODGE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419386August 14, 2011
STRUCTURE
CRACKED DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419290August 13, 2011
STRUCTURE
ONE DAY GOT INTO VECHICLE AND NOTICED THE DASH CRACKING IN SEVERAL PLACES. NOTICE MORE CRACKING EVERYTIME I GET INTO VECHICLE. HAVE NOT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418406August 10, 2011
SEAT BELTS, STRUCTURE
TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT BOTH FRONT DRIVER AND PASSENGER SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 290,000. UPDATED 11/17/11 *BF THE CONSUMER ALSO STATED THE DASHBOARD SUDDENLY COLLAPSED INTO PIECES AND NEEDS TO BE REPLACED. UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417856August 7, 2011
UNKNOWN OR OTHER
I HAVE A 99 DODGE RAM 1500. THE DASH IS BROKEN IN SO MANY DIFFERENT PIECES. I LOOKED DOWN IN ONE OF THE HOLES THAT ARE NOW IN MY DASH AND SAW A PIECE RESTING ON SOME WIRES. IF LEFT THERE I COULD SEE HOW AFTER TIME IT COULD WEAR THROUGH THE INSULATION ON MULTIPLE WIRES AND CAUSE THEM TO ARC OR GET HOT AND POSSIBLY CAUSE A FIRE. IS THIS RIGHT THAT DODGE HAS DONE NOTHING ABOUT IT AND WILL NOT DO ANYTHING FOR THE CONSUMER WHEN CONTACTED ? THERE SHOULD BE A RECALL ON THE DASH , BUT THATS MY 2 CENTS I GUESS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416932August 3, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1999 DODGE RAM. WHILE THE VEHICLE WAS PARKED THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVERS SIDE FRAME WAS EXTREMELY CORRODED. THE CONTACT STATED THE STEERING BOX, SWAY BAR, PITMAN ARM, SPRING AND SHOCK ASSEMBLY, AND BUMPER WERE ALL CONNECTED TO THE SECTION OF THE FRAME THAT WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416507August 1, 2011
STRUCTURE
DASH HAS CRACKED IN MULTIPLE PLACES. NOT SAFE TO RIDE IN FOR ANY PASSENGER OR DRIVER. THIS HAS BEEN GOING ON LONG ENOUGH. EQUIPMENT FAILURE IS PART OF WHY THESE COMPLAINTS ARE ENTERED HERE. DOES NO ONE LISTEN? AIRBAGS, SHARP CORNERS, ELECTRICAL FAILURE WHAT MORE HAS TO HAPPEN? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417268July 31, 2011
UNKNOWN OR OTHER
MY TRUCK DASH ON MY 1999 DODGE RAM IS CRACKED IN ABOUT 20 DIFFERENT PIECES. THIS STARTED ABOUT 4 YEARS AGO AND I BROUGHT IT TO THE ATTENTION OF MY LOCAL DODGE DEALER AND THEY SAID IT WAS A COMMON PROBLEM, BUT WAS NOT RECALLED. IT HAS GOTTEN WORSE OVER THE YEARS. CHRYSLER/DODGE SAYS THIS IS AN ISOLATED PROBLEM IN A PRESS RELEASE, BUT IT IS NOT. I AM A POLICE OFFICER AND HAVE STOPPED AN ESTIMATED 50-75 DODGE RAM TRUCKS FROM AROUND THIS YEAR AND HAVE YET TO SEE A SINGLE ONE THAT DOES NOT HAVE A CRACKED DASH. I HAVE SEEN A RECENT NEWS STORY ABOUT THIS ON MY LOCAL NEWS AND HAVE SEEN THOUSANDS OF COMPLAINTS ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415268July 26, 2011
STRUCTURE
CRACK IN DASH PANEL STARTED ABOUT AUG 2009, IT HAS NOW BECAME A FULL BLOW MESS AS LARGE PIECES HAVE FALLEN INTO THE WIRING HARNESS INSIDE THE DASH. THIS COULD BE A HAZARD IF YOU ROLL DOWN THE WINDOW AND SOME SMALLER PIECES FLY UP INTO YOUR FACE, OR COULD SET ON WIRES AND CATCH FIRE. I KNOW OF AT LEAST TWO OTHER 1500'S THAT ARE 98 AND 2000 MODELS DOING THE SAME THING AS MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415649July 21, 2011
UNKNOWN OR OTHER
DASH PAD ON TOP OF DASH STARTED CRACKING INTO PIECES. COULD BE DANGEROUS IN A CRASH OR AIR BAG DEPLOYMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413682July 20, 2011
STRUCTURE
DASHBOARD ON TRUCK HAS COMPLETELY FALLEN THROUGH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413497July 19, 2011
STRUCTURE
1999 DODGE RAM 1500. DASHBOARD HAS NUMEROUS CRACKS IN IT. PIECES ARE FALLING DOWN INSIDE FRONT COMPARTMENT AND COULD CAUSE OTHER ISSUES (ELECTRICAL, ETC.). THIS HAS BEEN HAPPENING FOR ~5-7 YEARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412988July 14, 2011
STEERING
WHILE TRAVELING AT A SLOW SPEED THERE WAS A SUDDEN STEERING FAILURE RESULTING IN COMPLETE LOSS OF VEHICLE CONTROL. A LOOK UNDER THE VEHICLE SHOWED THAT THE ENTIRE PASSENGER SIDE IDLER ARM ASSEMBLY HAD RIPPED OFF THE FRAME AND THE ARM AND STEERING LINKAGES WERE DRAGGING ON THE GROUND. THE FAILURE SEEMED TO BE CAUSE BY EXTREME RUST/ROT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410180July 1, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED THAT NEITHER FRONT SEAT BELT WOULD PULL OUT FROM THEIR RETRACTORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SENSOR BOX UNDER EACH SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410185July 1, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO PULL THE FRONT DRIVERS SIDE SEAT BELT OUT FROM ITS RETRACTOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SENSOR UNDER THE DRIVERS SEAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406380June 7, 2011
UNKNOWN OR OTHER
DASHBOARD CRACKING ISSUE. I HAVE A 1999 DODGE RAM 1500 SPORT. TWO YEARS AFTER PURCHASING THE VEHICLE I NOTICED A CRACK IN MY DASHBOARD. I TOOK IT TO DODGE AND THEY SAID THAT I BROKE IT AND THERE WAS NOTHING THEY COULD DO. OVER TIME SINCE THE DASH HAS CRACKED IT HAS GOTTEN WORSE. THERE ARE SEVERAL LARGE CRACKS IN THE DASH AS WELL AS A HUGE CHUNK MISSING RIGHT ABOVE THE INSTRUMENT CLUSTER. THIS CAUSES A GLARE IN THE WINDSHIELD THAT IS DANGEROUS AND MAY CAUSE A WRECK. THERE IS EXPOSED WIRING IN THE DASH THAT MAY SHORT OUT, DUE TO PARTS OF THE DASH FALLING ON IT OR THE HEAT OF THE SUN. THIS MAY CAUSE EITHER THE AIR BAG TO DEPLOY, WIPERS NOT TO FUNCTION PROPERLY DURING USE IN RAINY CONDITIONS, OR THE HEADLIGHTS NOT WORKING DURING THE NIGHT THAT COULD RESULT IN A CRASH INJURING AN OCCUPANT. I HAVE ALREADY NOTICED SUN FADING ON THE WIRING. I KEEP IT COVERED WITH A TOWEL TO REDUCE THE RISK OF SUN EXPOSURE. THE VEHICLE HAS BEEN KEEP IN MY GARAGE MOST OF ITS LIFE. THERE ARE 5 DODGE RAM'S IN MY FAMILY AND THEY ALL HAVE THIS ISSUE. THIS IS NOT A ISOLATED INCIDENT WITH THESE TRUCKS AND IS NOT MY FAULT. I PAID OVER 22,000 DOLLARS FOR THIS TRUCK IN 2000 AND IT ONLY HAS 135,000 MILES ON IT. I KEEP MY VEHICLE VERY WELL MAINTAINED AND CLEAN . EVERY DODGE RAM ON THE ROAD THAT I SEE HAS THIS ISSUE. SO THERE ARE THOUSANDS OF TRUCKS OUT THERE WITH THIS ISSUE. THEY ARE ALL HAZARDOUS TO OPERATE IN THE PRESENT CONDITION . I HOPE THAT IT DOES NOT TAKE SOMEONE GETTING HURT BY THIS ISSUE FOR IT TO GET RESOLVED. THE RESOLUTION: IT IS MY OPINION THAT THE NTSB MAKE DODGE ISSUE A RECALL FOR THE DASHBOARD PROBLEM. THE CONSUMER SHOULD BE ABLE TO MAKE AN APPOINTMENT WITH THEIR LOCAL DEALER. THE PART SHOULD BE REPLACED WITH NOT COST TO THE OWNER OF THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION FOR THE DRIVER/PASSENGER OF THE VEHICLE AS WELL AS OTHER MOTORIST AROUND THE SUBJECT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405349June 6, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH THE CONTACT HEARD A FLAPPING SOUND UNDERNEATH THE HOOD. THE CONTACT STOPPED THE VEHICLE AND NOTICED THERE WAS A PART MISSING FROM THE ENGINE. THE CONTACT FOUND THE HARMONIC BALANCER THAT WAS ATTACHED TO THE CRANK SHAFT POSITION SENSOR IN THE ENGINE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE DEALER WAS INFORMED OF THE FAILURE. THE DEALER STATED THE PART WAS UNAVAILABLE AND WOULD BE ORDERED. THE CONTACT STATED APPROXIMATELY FOUR MONTHS HAD PASSED SINCE THE PART WAS ORDERED AND WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404462June 4, 2011
STRUCTURE
1999 DODGE 2500 DASHBOARD FALLING APART BIG CRACKS AND PIECES FALLING IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404174June 2, 2011
STRUCTURE
CRACKED DASHBOARD. ITS DANGEROUS BECAUSE THE EDGES ARE VERY SHARP. I HAVE ALREADY CHANGE IT ONCE BUT THE SAME PROBLEM HAPPENED AGAIN. SUGGESTING A RECALL ON DODGE RAM CRACKED DASHBOARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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