Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10136126September 11, 2005
ELECTRICAL SYSTEM:IGNITION
LIKE MANY OF THE OTHER CONSUMERS WHO HAVE FILED COMPLAINTS ABOUT THEIR 2004 RAM 1500 5.7L TRUCKS, I TOO HAVE TAKEN MY TRUCK TO PERFORMANCE DODGE IN GLENDALE AZ TO HAVE THEM FIX THE STALLING PROBLEM WITH MY VEHICLE. THE SERVICE MANAGER DID NOT KNOW OF THIS TYPE PROBLEM HAPPENING ON THIS VEHICLE. AFTER FOUR HOURS OF WAITING, THEY SAID THAT THEY FOUND P2299 BRAKE SWITCH POSITION/APPS INCOMPATIBLE, CHECKED BRAKE SWITCH AND APPS SENSOR OPERATIONS, AND GUESS WHAT, ALL WORKING NORMALLY. THEY THEN CHECKED MDS FOR TSBS FOUND TECH SVC BULLETIN 18-016-05 AND PERFORMED THIS SERVICE. DROVE THE VEHICLE HOME AND GUESS WHAT, SAME PROBLEM. I WILL BE BACK AT THE DEALER AGAIN TO PLAY THE GAME. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD NOT BE TAKEN LIGHTLY. SINCE THIS IS OUR MAIN MODE OF TRANSPORTATION I VERY CONCERNED FOR MY FAMILY'S SAFETY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136059September 9, 2005
ELECTRICAL SYSTEM:IGNITION
ENGINE SHUTS OFF WHILE DRIVING. THIS HAPPENED TWICE WITHIN AN HOUR. I HAVE MADE AN APPOINTMENT WITH PERFORMANCE DODGE IN GLENDALE AZ TO HAVE THE PROBLEM DIAGNOSED IF POSSIBLE. THIS MAY NOT BE ABLE TO FIND THE DEFECT UNLESS BEING DRIVEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135517September 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
A FEW WEEKS AGO WE HAD TO HAVE THE TRANSMISSION "DROPPED" ON OUR 2004 DODGE RAM 2500 4X4. WE BOUGHT THIS VEHICLE BRAND NEW LAST YEAR SO WE WERE OBVIOUSLY SURPRISED THAT WE HAD TO HAVE SOMETHING THIS EXTENSIVE DONE SO SOON. MY HUSBAND WAS LEAVING A HOUSE AND PUT THE TRUCK IN PARK TO WALK BACK AND OPEN THE ELECTRONIC GATE. WHEN HE TURNED AROUND THE TRUCK WAS ROLLING BACK AT HIM. HE MANAGED TO GET HIS RIGHT LEG UP INTO THE VEHICLE TO TRY TO REACH UP AND PUT THE TRUCK IN PARK. HIS LEG WAS PINNED BETWEEN THE DOOR JAMB AND THE ELECTRONIC FENCE. FINALLY THE FENCE GAVE WAY AND COLLAPSED. HE WAS LUCKY THAT IT DID THAT OR IT WOULD HAVE CUT HIS LEG OFF AT THE KNEE. HE WAS SHOCKED AT WHAT HAPPENED. AFTER SEEING ALL THE SIMILAR COMPLAINTS ON A WEBSITE - AND ONE DEATH - I WANTED TO MAKE MY COMPLAINT ALSO SO THAT MAYBE DODGE WILL DO SOMETHING ABOUT IT BEFORE MORE PEOPLE GET HURT. ALL I CAN THINK OF IS, "WHAT IF OUR 3 YR OLD HAD BEEN THERE - SHE WOULD BE DEAD RIGHT NOW". I THINK IT IS UNACCEPTABLE THAT CHRYSLER/DODGE KNOWS OF THIS PROBLEM BUT WON'T RECALL THE VEHICLE. IT IS LIFE-THREATENING. PLEASE DO SOMETHING ABOUT IT BEFORE MORE PEOPLE ARE INJURED OR KILLED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10135291September 4, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE STOPPED IN A TURN LANE, THE ENGINE SHUT DOWN FOR NO APPARENT REASON. THIS OCCURRING THREE DAYS AFTER SERVICED BY THE DEALER FOR THE SECOND TIME FOR THE SAME PROBLEM. HAVE SINCE SPOKEN TO THE DEALER AGAIN AND HAVE BEEN TOLD THAT CHRYSLER IS LOOKING INTO THE PROBLEM. SO FAR, THIS A PROBLEM THAT HAS ONLY MANIFESTED ITSELF IN TOWN AT LOW SPEEDS. I AM VERY CONCERNED THAT IT MAY OCCUR ON THE FREEWAY, WHICH WILL LEAVE ME WITH NO POWER STEERING OR POWER BRAKES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134996August 31, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT: THERE IS A PROBLEM WITH THE INDICATOR LIGHT ON THE DASH AND A PROBLEM WITH THE GEAR SHIFTER. THE CONSUMER STATES THAT WHEN PUTTING THE VEHICLE INTO GEAR THE INDICATOR LIGHT DOES NOT ALWAYS SHOW THE CORRECT GEAR. BEFORE THE CONSUMER PUT THE VEHICLE INTO PARK WITH THE MOTOR RUNNING, AND WHEN THE CONSUMER EXITED THE VEHICLE, IT DID NOT MOVE AT FIRST, THEN IT ROLLED BACKWARD. THIS CAUSED PROPERTY DAMAGE. THIS INCIDENT OCCURRED ON 8-26-05, AND SIMILAR INCIDENTS HAPPENED AT LEAST FIVE TIMES. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10134696August 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
DT: THE CONTACT'S TRUCK JUMPED OUT OF PARK INTO REVERSE ON ITS OWN. HE TALKED TO THE DEALER, AND THE DEALER TOLD HIM TO CALL DAIMLER CHRYSLER. THEY CLAIMED THEY WOULD HAVE TO SEE WHAT THE PROBLEM WAS. THIS WAS THE THIRD TIME THIS HAPPENED. THE LAST TIME IT HAPPENED WAS ON 8-26-05 AND THE TRUCK ALMOST RAN OVER HIM. ON 8-31-05 THE DEALER WAS SUPPOSE TO TEAR DOWN THE TRANSMISSION AND FIX IT. HAD 20,000 MILES LEFT ON WARRANTY. IT WAS 70,000 MILES POWER TRAIN WARRANTY, AND DAIMLER/CHRYSLER WERE NOT SURE IF THE REPAIR WORK WILL BE COVERED UNDER THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134453August 29, 2005
SUSPENSION:MULTIPLE AXLE
ON THE HIGHWAY MY TRUCK BOUNCES SO BAD I HAVE TO PULL OUT OF THE FAST LANE. WHILE IN A TURN AT HIGHWAY SPEEDS (65 MPH) IF I HIT A BUMP MY TRUCK JUMPS APPROX. TWO FEET LEFT OR RIGHT. SOMETIMES IF I HIT A BUMP GOING STRAIGHT ON THE HIGHWAY IT WILL DO THE SAME THING. SOMETIMES THE BOUNCING IS SO BAD MY VISION BECOMES BLURRED. I HAD MY TRUCK CHECKED BY DODGE TWO TIMES AND THEY SAY MY TRUCK IS "OK" AND ITS JUST "CALIFORNIA ROADS". I DROVE MY NEIGHBORS TRUCK WHICH IS THE SAME YEAR 4X4 QUAD CAB AND IT BOUNCED APPROX. 1/4 OF WHAT MINE BOUNCES. WHEN MY KIDS ARE IN THE BACK IN THEIR CAR SEATS THEY BOUNCE UP AND DOWN APPROX. TWO TO THREE INCHES UP AND DOWN AS I DRIVE DOWN THE HIGHWAY. THE AREA I DRIVE IN IS I80 BETWEEN FAIRFIELD AND TRUCKEE, CA. MY MAIN CONCERN IS WHEN MY TRUCK HITS A BUMP AND JUMPS OUT OF CONTROL AT 65 MPH OR HIGHWAY SPEEDS. I'M A SAN FRANCISCO POLICE OFFICER AND I KNOW THIS TRUCK HAS A PROBLEM WHICH NEEDS TO BE FIXED BEFORE SOME GETS KILLED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134480August 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 DODGE RAM 3500 TRANSMISSION SLIPPED FROM PARK TO REVERSE. *MR *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132941August 15, 2005
EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH
I HAVE A 2004 DODGE RAM 2500 WITH A 6 SPEED MANUAL TRANSMISSION. THE SENSOR IN MY MANUAL TRANSMISSION THAT TURNS ON MY REVERSE LIGHTS FAILED. I REPLACED MY SENSOR AND THE PROBLEM WAS SOLVED. I AM CONCERNED BECAUSE NOT ONLY CAN I NOT SEE WHEN BACKING UP, OTHER DRIVERS ARE NOT ALERTED TO MY VEHICLE MOVING IN REVERSE WHICH COULD BE DANGEROUS TO MYSELF AND OTHERS. THERE SEEM TO BE QUITE A FEW OF THESE FAILURES BECAUSE THE PART WAS ON BACKORDER FROM THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132589August 12, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER, STEERING:HYDRAULIC POWER ASSIST:PUMP
I WAS DRIVING DOWN INTERSTATE 65 IN MOBILE, AL DOING A SPEED OF AROUND 65 MPH. SUDDENLY AND WITHOUT WARNING, MY STEERING WHEEL LOCKED-UP AND I WAS NOT ABLE TO TURN THE STEERING WHEEL LEFT OR RIGHT. THANKFULLY, THERE WERE NOT MANY CARS ON THE HIGHWAY AND I WAS ABLE TO COAST ACROSS 3 LANES OF THE HIGHWAY, FINALLY STOPPING IN A DITCH ON AN OFF RAMP. THE PROBLEM THAT OCCURRED WAS THE POWER STEERING PUMP POPPED OFF, WRAPPED AROUND MY SERPENTINE BELT, AND CRACKED MY HEAD GASKET. THEY REPLACED ALL PARTS THAT WERE DAMAGED. ONE MONTH LATER, THE WINDSHIELD WIPER MODULATOR MALFUNCTIONED DURING A RAIN STORM AND I HAD NO WIND SHIELD WIPERS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10122003August 12, 2005
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
DT: AT CERTAIN SPEEDS THE TRUCK IS CHOKING DOWN, NOT GETTING ENOUGH GAS. *AK AT TIME THE VEHICLE OPERATES AS IF IT'S NOT GETTING ENOUGH FUEL. THE GAS MILEAGE HAS ALSO BEEN DRASTICALLY REDUCED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119085August 12, 2005
TIRES:SIDEWALL
WHEN HAVING THE TIRES ROTATED OWNER LEARNED THAT FRONT PASSENGER SIDE TIRE DEVELOPED A SIX INCH SPLIT. TWO MONTHS LATER, REAR PASSENGER SIDE TIRE DEVELOPED A FOUR INCH SPLIT. *AK UPON REPLACED TIRES,ON 4/27/05, FOUND 2 MORE TIRES WITH SPLITS ON INSIDE SIDEWALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132496August 11, 2005
SERVICE BRAKES, HYDRAULIC
THERE WAS NO "INCIDENT" HOWEVER A DANGEROUS SITUATION WAS CAUGHT AND CURED BEFORE AN "INCIDENT" OCCURRED. I OWN A 2004 DODGE RAM 1500 4X4. SOMEWHERE AROUND THE 13,000 MILE MARK ON THE TRUCK I STARTED NOTICING A SHUDDER IN THE STEERING WHEEL WHILE BRAKING AT HIGHWAY SPEEDS. I FINALLY HAD MY 15,000 SERVICE DONE AT 18,697 MILES. DURING THAT SERVICE I HAD THE DEALER LOOK INTO THE SHUDDER. IT WAS DETERMINED THE FRONT ROTORS WERE OUT OF ROUND AND NEEDED TO BE RESURFACED. THIS IS THE ISSUE. THOSE ROTORS HAD ABSOLUTELY NO REASON TO NEED SERVICING AT ALL WITH THAT LOW AMOUNT OF MILES ON THE TRUCK. THE TRUCK HAD NEVER BEEN USED FOR TOWING OR ANY OTHER HEAVY WORK OR BRAKING. THERE IS DEFINITELY A MANUFACTURER DEFECT INDICATED. ALSO, THE DEALER DID NOT REPLACE THE BRAKE PADS WHEN THEY RESURFACED THE ROTORS AS ACCORDING TO THE DEALER, THIS WAS DODGE POLICY ON WARRANTY WORK. HOWEVER, ACCORDING TO ASE STANDARD, IT IS IMPERATIVE TO REPLACE PADS WHEN RESURFACING A ROTOR OR TO RESURFACE THE ROTOR WHEN REPLACING THE PADS. I WOULD SUGGEST AN INVESTIGATION INTO THE NUMBER ROTOR RESURFACING SERVICES THAT HAVE BEEN PERFORMED ON THIS MODEL OF DODGE TRUCK WITH LESS THAN 30,000 MILES. DISC BRAKES AND ROTORS SHOULD LAST NO LESS THAN 40,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132305August 10, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT COMPLAINED ABOUT FRONT UPPER AND LOWER BALL JOINT PROBLEM. THE FAILURE MILEAGE THE FIRST TIME WAS 5000 MILES,THE UPPER BALL JOINTS HAD TO BE REPLACED. THE FAILURE MILEAGES THE SECOND TIME WAS 20,300 MILES AND THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. THE UPPER BALL JOINTS WERE CHANGED TWICE, AND THE LOWER BALL JOINTS WERE REPLACED ONCE IN A YEAR AND A HALF PERIOD. THE FACTORY TIRE SIZE WAS LT26570R17. AT FIRST INCIDENT THE TIRES AND RIMS WERE FACTORY EQUIPMENT, AND AT THE SECOND INCIDENT IT WAS AFTER MARKET EQUIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132094August 9, 2005
ENGINE AND ENGINE COOLING
TURNING ON OFF RAMP ABOUT 30 MPH. TRUCK STOPPED RUNNING. SHIFTED OUT OF DRIVE STARTED MOTOR AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131536August 4, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
RAM 1550 WITH 19" TIRES HAS EXPERIENCE 2 SUCCESSIVE REAR-END FAILURES. REPLACEMENT PARTS INCLUDE CASE, BEARINGS AND RING/PINION. FAILURES OCCURRED AT SLOW SPEED. HAD THEY OCCURRED AT HIGH SPEED AND THE DIFFERENTIAL LOCKED UP THE VEHICLE WOULD MOST LIKELY ROLL OVER AND INJURE/KILL THE OCCUPANTS. THERE IS ANECDOTAL REPORTS OF SUCH FAILURES IN INTERNET USER GROUPS AND ELSEWHERE. I HAVE SUFFERED 2 FAILURES IN 2 000 MILES (30 000 AND 32 000 MILES) AND I AM SURPRISE TO SEEE NO ACTION ON THIS TOPIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131253August 3, 2005
ENGINE AND ENGINE COOLING
I OWN A 2004 DODGE RAM WITH THE 5.7 HEMI ENGINE. THE ENGINE IN MY TRUCK HAS STALLED ON NUMEROUS OCCASIONS WHEN SLOWING DOWN AND GOING INTO A TURN. ONCE ON THE FREEWAY AT 65 MPH! THIS HAPPENS MOST WHEN TURNING ON CITY STREETS OR PULLING INTO A PARKING LOT. THE DEALER HAS FLASHED THE PCM 3 TIMES AND IT STILL HAS THE PROBLEM. THE LAST TIME IT WAS IN FOR THIS PROBLEM THE DEALER SCREWED WITH THE TIMING, FUEL AIR MIXTURE AND IDLE ALL IN POOR ATTEMPT TO KEEP IT FROM STALLING. THE RESULTS ARE POORER FUEL MILEAGE, OCCASIONAL BLACK SMOKE FROM EXHAUST, STALLS AT IDLE, THE ENGINE STUMBLES AND SOOT BUILD-UP IN THE EXHAUST PIPES. OH, IT STILLS STALLS WHILE TURNING SOMETIMES. THE DEALER AND THE REGIONAL DODGE REP ARE BOTH DRAGGING THEIR FEET. THE TRUCK IS UNSAFE TO DRIVE. IT HAS 20" TIRES AND WHEELS(FACTORY)WHICH MAKE IT EVEN HARDER TO STEER WHEN THE ENGINE DIES AND YOU ALSO LOSE THE POWER BRAKES TOO. REAL WAKER UPPER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130912August 1, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
COMPONENT: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR DETAILS: 2004 DODGE RAM 1500 QUAD CAB HEMI. AT 10,000 MILES LOTS OF STEERING WHEEL SHUDDER WHILE BRAKING. MANY WITH SAME COMPLAINTS. HAD SAME PROBLEM WITH PREVIOUS CHRYSLER PRODUCT AND BRAKE REPAIR STATED THE ROTORS ARE BUILT TO MINIMUM TOLERANCES. THIS IS WHY THE ROTORS WARP. I SEE PEOPLE ARE GETTING CHARGED TO FIX THIS OBVIOUS MANUFACTURERS DEFECT. ALSO, IN EMERGENCY SITUATIONS COULD BE LIFE THREATENING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130289July 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM
DT: CONSUME ROWNED A 2004 DODGE 1500 RAM. SOMETIMES IT WILL STALL WHILE CONSUMER WAS DRIVING. ONCE IT CAUSED THE CONSUMER TO BUMP A BRICK WALL. WHICH CAUSED A SLIGHT DENT IN THE BUMPER. IT HAS A VIBRATION THAT SEEMED TO BE COMING FROM THE TRANSMISSION. SOMETIMES THE VEHICLE WILL NOT START. THE REAR DRIVER SIDE DOOR WOULD NOT UNLOCK. WHEN THE DEALER RAN A DIAGNOSTIC TEST THEY SAID THAT IT WAS NOT SHOWING THE CODES FOR THESE PROBLEMS. AFTER FIVE TRIES THE DEALER WAS ABLE TO GET THE DOOR LOCK FIXED. AS FOR THE OTHER PROBLEMS THE DEALER PUT A NEW COMPUTER IN THE VEHICLE. THIS FIXED THE PROBLEM FOR ABOUT A WEEK, AND THEN THE PROBLEMS CAME BACK. THE MANUFACTURER WAS THE ONE THAT SAID TO PUT THE NEW COMPUTER IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129871July 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
PE04039 IS AN EXACT DESCRIPTION OF WHAT HAPPENED TO MY MY 2004 DODGE RAM 3500 CUMMINS TURBO DIESEL WITH AUTOMATIC TRANSMISSION. WITNESSES SAW ME GET OUT OF THE TRUCK, ENTER A STORE, AND THEN SAW MY TRUCK GO INTO REVERSE LONG AFTER I WAS IN THE STORE. WHEN I EXITED THE STORE, MY TRUCK HAD RUN INTO THE PORCH OF A HOUSE ACROSS THE STREET.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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