Dodge Ram Complaints (2004)
1,953 consumer complaints on file.
- #10151984March 6, 2006ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH A LOUD BANG WAS HEARD. THE CONSUMER PULLED THE VEHICLE OFF THE ROAD AND HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS WATER IN THE AIR FILTER WHICH CAUSED THE ROD TO GO THROUGH THE ENGINE BLOCK. THE ENGINE NEEDS TO BE REPLACED. UPDATED 3/22/2006 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151812March 5, 2006TIRES:TREAD/BELT, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, TIRES
AT LESS THAN 300 MILES, SHIFTED INTO 4 WHEEL DRIVE WHILE DOING 65 MPH ON THE INTERSTATE. TAKEN TO DEALERSHIP AND WAS TOLD A WIRE WAS LEFT LOOSE AND WRAPPED AROUND ANOTHER PART CAUSING THE PROBLEM. ALSO COMPLAINED THE TRUCK WAS DYING WHILE DRIVING. ALSO TOLD THIS WAS A WIRING PROBLEM. AT 19000 THE TIRES NEEDED REPLACED AND AT 80000 MILES THE OIL PRESSURE GAUGE DROPPED TO 0. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151427February 28, 2006ENGINE AND ENGINE COOLING
I BOUGHT MY TRUCK USED APPROXIMATELY DEC 1, 2005 WITH 49,500 KM ON THE ODOMETER. IT IS A 2004 DODGE QUAD CAB 1500 WITH A 5.7L HEMI ENGINE. APPROXIMATELY 3 WEEKS AGO THE ENGINE STOPPED. I WAS DRIVING ALONG A RESIDENTIAL STREET AT BETWEEN 20 AND 30 KM/HR. MY FOOT WAS BARELY ON THE ACCELERATOR AND THE ENGINE STOPPED. THERE WAS NO WARNING (I.E. NO HESITATION, STUMBLING OR MIS-FIRE). NO DASH LIGHTS CAME ON. I PULLED OVER, PUT IT IN PARK AND THE ENGINE STARTED UP RIGHT AWAY WITH NO PROBLEMS AFTERWARD. IT WAS APPROXIMATELY ''10 OR ''12C TEMPERATURE OUTSIDE AND HAD GONE TO ''20C OVERNIGHT. I HAD A FULL TANK OF GAS AND MY THROTTLE BODY HAD BEEN SERVICED IN THE PREVIOUS 2 WEEKS. THE ENGINE WAS REASONABLY WARM, BUT I HAD ONLY BEEN DRIVING FOR APPROXIMATELY 5 MINUTES AT LOW SPEEDS. ODOMETER WAS ABOUT 56,000KM. THE TRUCK WAS INTO CHRYSLER SERVICE ON FEB 24 AND I MENTIONED THAT THE ENGINE STOPPED TO THE SERVICE MANAGER. I ASKED IF HE HAD HEARD OF ANYONE ELSE COMPLAINING OF THIS PROBLEM. HE SAID HE HAD NEVER HEARD OF ANY COMPLAINTS. TODAY (FEB 28, 2006), THE ENGINE STOPPED AGAIN. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY ''10C AND HAD GONE TO ABOUT ''13 OR ''15C OVERNIGHT. SAME SYMPTOMS. I HAD DRIVEN FOR ABOUT 5 MINUTES, LIGHT ACCELERATOR, SPEED OF ABOUT 20 TO 30 KM/HR AND WAS IN HEAVY TRAFFIC. I PUT IT IN NEUTRAL AND THE ENGINE STARTED RIGHT UP WITHOUT ANY PROBLEMS. NO DASH LIGHTS CAME ON. ODOMETER IS ABOUT 59,000 KM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151062February 23, 2006SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT*: THE CONTACT STATED WHILE DRIVING UNDER NORMAL CONDITIONS AND AT ANY SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS FOR THIS PROBLEM. THE FIRST 3 TIMES THE VEHICLE WAS INSPECTED, THE PROBLEM COULD NOT BE DUPLICATED. ON THE FOURTH TIME THE PCM, MAP SENSOR AND THE NGC CONTROLLER WERE REPLACED. THIS CORRECTED THE PROBLEM FOR ONLY A SHORT PERIOD OF TIME. THE STALLING RETURNED AND THE VEHICLE WAS TAKEN BACK FOR INSPECTION TWO MORE TIMES HOWEVER, NO REPAIRS WERE MADE. THERE IS ALSO A PROBLEM WITH THE TRANSMISSION, IT HAS BEEN OVERHAULED 2 TIMES AND THE VEHICLE IS STILL HAVING ENGINE HESITATION PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALER 5 TIMES DUE TO THE ABS. WHEN THE BRAKES WERE APPLIED THE REAR END OF THE VEHICLE PULSATES. NO REPAIRS WERE MADE TO THE ABS AND THE MANUFACTURER WAS ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150701February 21, 2006STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT*: THE CONTACT STATED WITHOUT WARNING THE POWER STEERING PUMP FAILED WHILE DRIVING 25-30 MPH. THIS CAUSED THE STEERING WHEEL TO LOCK UP. THE CONTACT PULLED ON THE STEERING WHEEL WITH SUCH FORCE; IT CAUSED A POWER STEERING HOSE TO BLOW. THIS ALSO CAUSED A PULLED MUSCLE IN THE CONTACT'S SHOULDER. THE VEHICLE WENT INTO A DITCH AND WAS TOWED TO THE DEALERSHIP. THE VEHICLE HAS NOT BEEN INSPECTED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10150770February 21, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 DODGE RAM 1500. BRAKE ROTORS WARPED AT 19800 MILES. 1 YEAR AND A HALF AFTER PURCHASE. DODGE ONLY COVERS BRAKES FOR 1 YEAR OR 12000 MILES. HAD ROTORS TURNED AT A MIDAS STORE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150262February 14, 2006AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO HYDROPLANE. THE VEHICLE SPUN AROUND 3-4 TIMES WHILE APPLYING THE BRAKES. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE VEHICLE HIT A CONCRETE DIVIDER WITH THE FRONT END AND ENDED UP ON THE CONCRETE DIVIDER WITH THE REAR END. THE VEHICLE WAS DRIVEN HOME, THERE WAS NO POLICE REPORT TAKEN. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DETERMINED THE FRONT BUMPER AND GRILL NEED TO BE REPLACED AND THE REAR BUMPER NEEDS REPLACING. THERE MUST ALSO BE REPAIRS TO THE TRUCK BED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157344February 13, 2006ELECTRICAL SYSTEM
CONSUMER 2004 RAM 2500 STALLED AND ELECTRICAL SYSTEM FAILED. *TS *REF 10156266 THE CONSUME WAS ABLE TO TURN THE IGNITION TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE NEXT DAY FOR A TEST DRIVE WITH THE DIAGNOSTIC TO HOOKED UP TOT HE VEHICLE. THE DIAGNOSTIC INDICATED THAT THE VEHICLE HAD COMPLETE ELECTRICAL FAILURE. THE FRONT POWER TRAIN MODULE WAS REPLACED AND THE SOFTWARE WAS UPDATED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150048February 12, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
2004 DODGE RAM 2500 DIESEL PICKUP TRUCK CAME OUT OF PARK AND WENT INTO REVERSE WHILE RUNNING AND STARTED ACROSS PARKING LOT WITH NO ONE IN THE VEHICLE. VEHICLE ALMOST RAN ME OVER WHEN IT WENT INTO REVERSE. I HAD GOTTEN OUT TO MOVE A CART. DEALERSHIP CONTACTED, APPOINTMENT SCHEDULED TO REPAIR PROBLEM. VEHICLE HAD POPPED OUT OF PARK TWICE (2) BEFORE WITH ENGINE OFF. DEALERSHIP WAS ADVISED OF BOTH INCIDENTS AND ADVISED THERE WERE NO RECALLS/SAFETY BULLETINS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10149933February 10, 2006ELECTRICAL SYSTEM
2004 DODGE DURANGO W/5.7 LITER HEMI ENGINE JUST STALLED/SHUT OFF ON ITS OWN WHEN GOING UP A PARKING GARAGE RAMP AT APPROXIMATELY 15 MPH. LOST ALL POWER TO POWER STEERING AND BRAKES. HAD TO COME TO A COMPLETE STOP, PLACE IN PARK, AND THEN RESTARTED WITHOUT ANY PROBLEM. HAVE HAD VEHICLE SINCE MAY OF 2004 AND THIS IS THE FIRST TIME THIS PROBLEM HAS HAPPENED. VERY CONCERNED SINCE I HAVE SEEN OTHER COMPLAINTS WITH SAME EXACT PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148566January 25, 2006ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE STALLED IN VARYING CONDITIONS. STALLED/STOPPED AT STOP LIGHT 3 TIMES. COASTING DOWN HILL 3 TIMES 60 + MPH. ACCELERATING UP HILL 4 TIMES AT 60 + MPH. DRIVING FROM STOP WITH WHEELS TURNED AF FULL LOCK 2 TIMES. ALSO STALLED AFTER STARTING UP OR WHEN PUT INTO REVERSE 2 TIMES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148485January 24, 2006POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE IS A 2004 DODGE RAM 2500 WITH AUTOMATIC TRANSMISSION AND A DIESEL ENGINE. I EXITED THE VEHICLE TO CHECK AN ISSUE WITH HOME CONSTRUCTION. PUT THE VEHICLE IN NEUTRAL ON A FLAT STREET IN PHOENIX OPENED THE DOOR AND WALKED APPROXIMATELY 20 FEET. A COWORKER YELLED AT ME AS MY TRUCK TOOK OFF IN REVERSE , WASN'T ROLLING. WHILE GOING BACKWARDS THE DOOR HIT PALATES OF ROOF TILE AND BENT THE DOOR BACK. THE TRUCK EVENTUALLY ROLLED INTO A HOME AND STOPPED. THE GEAR WAS STILL IN NEUTRAL. CALLED DODGE, WAS TOLD THERE WAS NO PROBLEM WITH TRUCK AND THERE WAS NOTHING TO CORRECT. A YEAR LATER, THERE WAS A RECALL FOR THIS SAME PROBLEM. CALLED DODGE TO MAKE A CLAIM, AND WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN ALTHOUGH MY TRUCK AND OPTIONS MATCH THE RECALL DESCRIPTION. I WANT MY VEHICLE FIXED, AND THE INSURANCE COMPANY REIMBURSED FOR THE REPAIRS $3000. THINK THE RECALL NEEDS TO BE EXPANDED AND NOT BE BASED SOLELY ON VIN NUMBERS, BUT THE DESCRIPTION OF THE VEHICLE AND ASSOCIATED OPTIONS LISTED IN THE RECALL.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148374January 23, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE ROLLED BACKWARDS ON TWO SEPARATE OCCASIONS AFTER THE VEHICLE WAS PLACED IN PARK WITH THE ENGINE ON. THERE WAS A NHTSA RECALL, # 05V462000, REGARDING THE AUTOMATIC TRANSMISSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10148018January 18, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONSUMER STATED THE VEHICLE ROLLED BACKWARDS 30 SECONDS EXITING THE VEHICLE. THERE WAS A CLICKING NOISE AS IF THE VEHICLE WAS ATTEMPTING TO SHIFT INTO REVERSE. THERE IS A NHTSA RECALL, # 05V462000, REGARDING THE AUTOMATIC TRANSMISSION. THE CONSUMER EXPERIENCED THE SAME PROBLEM AS INDICATED IN THE RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER. *JB THE CONSUMER ATTEMPTED TO STOP THE TRUCK, BUT WAS INJURED IN THE PROCESS. UPDATED 02/27/06 .*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10147930January 17, 2006ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONSUMER STATED THE VEHICLE INTERMITTENTLY STALLED WHEN THE GAS PEDAL WAS LIGHTLY DEPRESSED. IN THE MORNINGS WHEN THE VEHICLE IS FIRST STARTED, THE ENGINE MADE A PATTERING SOUND. WHEN THE TRANSMISSION WAS SHIFTING GEARS AND THE GAS PEDAL WAS DEPRESSED THE RPM'S RANGED AT 6,000 AND THE ENGINE REVVED. THE VEHICLE WAS INSPECTED BY THE LOCAL DEALERSHIP, BUT THE PROBLEM COULD NOT BE DUPLICATED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147833January 16, 2006POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
2004 DODGE 1500 QUAD CAB 22K MILES. REAR PASSENGER AXLE END BROKE OFF CAUSING NO CONTROL OF VEHICLE, THUS THE TRUCK SPINS INTO A SIGN AND DAMAGED THE PASSENGER REAR BED. POLICE REPORT SAYS THAT IT LOOKED LIKE A MANUFACTURE DEFECT OF THE AXLE. WE WENT ON LINE THAT NIGHT AND FOUND SEVERAL CASES THEY SAME. I CONTACTED CHRYSLER AND THEY HAD AN INVESTIGATOR COME AND LOOK. AFTER APPROX 5 WEEKS I GOT A LETTER BACK THAT SAYS THE AXEL BROKE DUE TO IMPACT AND THEY WERE NOT GOING TO PAY FOR ANYTHING. JUST TYPE IN DODGE AXLES BROKE AND THE INTERNET HAS A LOT OF THE SAME FAILURES RECORDED BY OTHER DODGE OWNERS. THIS IS NOT RIGHT SOMEONE CAN BE KILLED WITH THIS FAULT. THE WHEEL AND BRAKES ALL JUST BREAK OFF LEAVING NO CONTROL. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147742January 13, 2006ENGINE AND ENGINE COOLING:ENGINE
2004 DODGE RAM 1500 4X4 5.7 HEMI. ENGINE STALLS DAILY WHEN STOPPING AT RED LIGHTS OR STOP SIGNS. DEALER HAS "FLASHED' THE COMPUTER, BUT NEVER HELPS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147333January 10, 2006POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT*: THE CONTACT STATED WHILE PULLING INTO A PARKING STALL OR ATTEMPTING SLIGHT TURNING MANEUVERS THE ENGINE IDLE WILL FLUCTUATE UP AND DOWN AND STALL. ALTHOUGH THE ENGINE STALLS THE VEHICLE IS EASILY RESTARTED. NO WARNING INDICATORS ARE PRESENT WHEN THIS OCCURS. THERE IS A NHTSA ACTION NUMBER PE05027 CONCERNING THE AUTOMATIC TRANSMISSION CONTROL MODULE, THE VEHICLE IS DISPLAYING THE SAME PROBLEMS AS INDICATED IN THE INVESTIGATION. THE VEHICLE HAS BEEN SEEN BY A DEALER, BUT THE DEALER IS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147197January 8, 2006WHEELS, WHEELS:RIM
FACTORY ALUMINUM WHEELS PRONE TO GALVANIC CORROSION. WHEELS CORRODE SEVERELY AROUND CIRCUMFERENCE OF INNER WHEEL HUB. TAKES A SLEDGE HAMMER TO BREAK WHEEL, TIRE, AND RUST FREE TO CHANGE WHEELS AT 10,000 MILE INTERVALS. WORRY IS THAT RUST WILL PROGRESS TO GRAIN BOUNDARIES OF LUGS ON REAR AXLE AND LUG AREA ON ALUMINUM WHEEL AND LEAD TO WHEEL FAILURE. FACTORY SHOULD ADDRESS ISSUE AND PROVIDE SOLUTION. NO WAY A PERSON CAN CHANGE A WHEEL ON THE HIGHWAY WITH THE FACTORY JACK AND LUG WRENCH. EVEN THE LOCK ON THE SPARE TIRE ON MY 2004 2500 RAM 4 X 4 WAS CORRODED SO SEVERELY THAT THE KEY WOULD NOT GO INTO THE LOCK KEY WAY. LUCKILY THE FLAT HAPPENED ON PAVEMENT IN FRONT OF A FRIENDS HOUSE. THE ONLY WAY WE COULD GET THE WHEEL OF WAS TO HACKSAW THE CHAIN ON THE SPARE, LOWER THE FLAT TIRE TO THE GROUND, LOOSEN THE LUG NUTS, HOLD THE BREAK AND PUT VEHICLE IN REVERSE TO BREAK THE RUST FREE AND POP THE WHEEL ONTO THE LOOSENED LUG NUTS. EVEN AFTER THE WHEEL BROKE FREE OF THE RUST AND THE VEHICLE WAS JACKED. I STILL HAD TO PLACE A LARGE PIECE OF WOOD AGAINST THE WHEEL IN THE 6 O'CLOCK POSITION AND BEAT ON THE WOOD WITH A SLEDGE TO BREAK THE WHEEL FREE OF THE HUB. ALUMINUM WHEEL WAS SEVERELY CORRODED TO INCLUDE THE INNER HUB AND SURFACE THAT FITS AGAINST THE REAR AXLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147157January 7, 2006ENGINE AND ENGINE COOLING:ENGINE
2004 DODGE RAM 2500 HEMI STALL W/LOSS OF POWER STEERING AND BRAKES. MY TRUCK WAS BOUGHT NEW FROM HOOD RIVER DODGE, OREGON, AND HAS BEEN IN FOR REPAIR BECAUSE OF THE ENGINE DYING RIGHT AFTER ACCELERATING FROM A STOP WITH LOSS OF POWER STEERING AND BRAKING. THEY HAVE HAD IT 9 TIMES STARTING LAST APRIL AND IT HAS HAPPENED 12 TIMES. MOST OF THE TIME IN THE MIDDLE OF AN INTERSECTION AND ONE ON A NARROW INTERSTATE BRIDGE. THERE ARE NUMEROUS REPORTS ON THE WEB OF THIS HAPPENING ALL ACROSS THE COUNTRY WITH 2004 AND SOME 2005 DODGE RAM TRUCKS AND SOME DURANGOS EQUIPPED WITH THE HEMI ENGINE. DEALER HAS WORKED WITH DAIMLER CHRYSLER TECH'S AND ENGINEERS TO NO AVAIL. DEALER SAYS IT IS CHRYSLER PROBLEM AND THEY NEED TO COME UP WITH FIX. I HAVE CONTACTED THE DODGE CONSUMER LINE, 800-992-1997, 9 TIMES. THEY PROMPTED ME TO SEND IN CARD IN " OWNER'S RIGHTS UNDER STATE LEMON LAWS" BOOKLET AND I WAS CALLED ON 11/10/05 AND TOLD THEY RECEIVED THE CARD AND WOULD CONTACT ME IN 7-10 DAYS. I HAVE NOT BEEN CALLED BACK SO I CALLED 800# AGAIN AND THEY SAID IT WAS IN THE HANDS OF THERE ZONE OFFICE, [XXX] EXT [XXX], WHERE I LEFT A MESSAGE ON 12/22/05. I HAVE ALSO FILED 3 NHTSA SAFETY COMPLAINTS. WHEN I ASKED THE DAIMLER REP NAMED [XXX], ID [XXX], ON 12/22/05 TO SPEAK TO A SUPERVISOR SHE TOLD ME THAT THEY DID NOT TALK TO CUSTOMERS. WHEN I BECAME IRATE SHE PUT ME ON HOLD AND A MAN NAMED [XXX] CAME ON AND GAVE ME THE INFO ABOUT THE ZONE OFFICE, WHAT IS DAIMLER CHRYSLER AND THE NHTSA WAITING FOR PEOPLE TO BE INJURED OR KILLED BEFORE REACTING? I HAVE LEFT MESSAGES TWICE AT THE ZONE OFFICE AND THEY WILL NOT RETURN MY CALLS. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0