Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10252452December 21, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE SWITCH ON THE CLIMATE CONTROL PANEL CANNOT CHANGE THE AIR FROM THE FLOOR TO THE VENTS OR DEFROST. THE DOOR IN THE AIR BOX DOES NOT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251962December 16, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING BETWEEN 30-50 MPH, THE ENGINE SUDDENLY STALLED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT IMMEDIATELY TOOK THE VEHICLE TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC IN AN ATTEMPT TO PRODUCE AN ERROR CODE. A CODE NEVER APPEARED AND THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND THEY WERE ABLE TO FIND SIMILAR FAILURES IN THEIR DATABASE, BUT THEY DID NOT MAKE ANY REPAIRS. HE BELIEVES THAT THE MANUFACTURER SHOULD INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 16,585 AND CURRENT MILEAGE WAS 54,509. UPDATED 01/09/09.*LJ UPDATED 01/12/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251703December 14, 2008
SUSPENSION, WHEELS
DRIVING AT THE POSTED SPEED LIMIT, WITHOUT WARNING, THE TRUCK MADE AN ABRUPT LANE CHANGE THEN I MANAGED TO GAIN CONTROL. WHAT HAPPEN IS THAT ON THIS VEHICLE, THE WHEEL BEARING ASSEMBLY IS ONE PIECE AND CAN'T BE GREASED OR MAINTAINED IN ANY WAY. IT HEATED UP AND LOCKED THE FRONT WHEEL CAUSING A SERIOUS AND VIOLENT TURN AT FREEWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251730December 14, 2008
VISIBILITY
DODGE RAM 2002 HAS A RECALL THAT COULD CAUSE A SERIOUS ELECTRICAL FIRE AND FOGGY WINDOWS. THIS PROBLEM ALSO OCCURS ON THE 2003 MODEL THAT I OWN AS WELL AND THEY DO NOT WANT TO REPAIR IT. I HAVE PHOTOGRAPHS OF THE HEAT THAT HAS BEEN CAUSED BY THE UNDER SIZED WIRING HARNESS TO BECOME BARE AND COULD CAUSE A FIRE. I HAVE REPAIRED THE TRUCK MY SELF WITH NO HELP FROM DODGE USING THE SAME REPAIR KIT FOR THE 2002. SOME DEALERSHIPS WILL NOT SELL ME THE ITEM, ONE FINALLY DID. TO HELP ME OUT ******************MAR 10, 2003 | RECALL ID# 21715 RECALL REASON STEERING:COLUMN RECALL DATE MAR 10, 2003 MODEL AFFECTED RAM 1500 POTENTIAL UNITS AFFECTED 287725 RECALL SUMMARY ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE. CONSEQUENCE THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH. REMEDY DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. NOTES DAIMLERCHRYSLER CORPORATION C11 *TR***********************************
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251578December 12, 2008
STRUCTURE
I PURCHASED A NEW 2003 DODGE RAM IN EARLY 2003. WITHIN A YEAR, THE DASH TOP CRACKED AND STARTED TO CAVE IN. I FOUND OUT FROM THE DEALERSHIP THAT THE DASH WAS MADE FROM AN INFERIOR PLASTIC MATERIAL AND EVEN IF I ALLOWED THEM TO DO A WARRANTY REPLACEMENT, THE DASH WOULD LIKELY CRACK AGAIN AND THAT IT WOULD BE BETTER FOR ME TO WAIT UNTIL CHRYSLER CAME OUT WITH A BETTER OEM DASH REPLACEMENT. I HAVE DONE A LOT OF RESEARCH SINCE THIS TIME AND HAVE DISCOVERED THAT THIS IS A VERY WIDESPREAD PROBLEM THAT CHRYSLER HAS REFUSED TO DO ANYTHING ABOUT UNTIL RECENTLY. I SEE WHERE SOME PEOPLE (ON THE WWW) ARE NOW REPORTING THAT THEY ARE GETTING SOME OFFERS FROM CHRYSLER TO REPLACE THEIR DASHES WITH A NEWLY IMPROVED DASH AT NO COST TO THE CUSTOMER. I HAVE RECENTLY CONTACTED MY LOCAL DODGE DEALERSHIP (BIG O DODGE OF GREENVILLE , SC, 864 288 5000) AS WELL AS CHRYSLER (800 992 1997) AND WAS TOLD THAT THE ONLY DASH ISSUE THAT CHRYSLER WOULD ACKNOWLEDGE WAS ON THE 98-02 MODEL YEAR TRUCKS. AFTER I MADE REFERENCES TO ALL OF THE INTERNET RESEARCH AS WELL AS TO MY INITIAL DISCUSSION WITH THE DEALERSHIP REGARDING THEIR RECOMMENDATION FOR ME TO WAIT FOR A BETTER DASH TO BE MANUFACTURED (WHILE THE VEHICLE WAS STILL IN THE WARRANTY PERIOD) I WAS PLACED ON HOLD AND THE CHRYSLER REP CONTACTED THE LOCAL DEALERSHIP AND ARRANGED FOR ME TO HAVE MY DASH REPLACED AT A DISCOUNT, BUT NOT AT CHRYSLER EXPENSE AS IT SHOULD BE SINCE THIS PROBLEM WITH THE CRACKED DASH STEMS FROM AN ACKNOWLEDGED MANUFACTURING FLAW FROM DAY 1 AS I REPORTED TO THE DEALER WHILE THE VEHICLE WAS STILL "NEW". MY RESEARCH HAS ALSO LED ME TO BELIEVE THIS IS ALSO A SAFETY ISSUE DUE TO ELECTRICAL COMPONENT DAMAGE CAUSED BY THE FALLING DASH PIECES CUTTING INTO ELECTRICAL COMPONENTS CAUSING PEOPLE TO LOOSE THEIR LIGHTING AT NIGHT, CAUSING SHORTS AND EVEN SMOKE FROM MELTING WIRES WHICH CAUSE SMOKE TO TEMPORARILY BLIND DRIVERS AS THEY TRY TO PULL OVER FOR SAFETY. I WANT THE DEALERSHIP / CHRYSLER TO ACKNOWLEDGE THIS AS A RECALL OR TSB AND AGREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251621December 12, 2008
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS ON A 2003 DODGE 3500 CREWCAB 4X4 DIESEL TRUCK WHEN ACTIVATED, ACTUALLY FLASH THE OPPOSITE DIRECTION THAN THE INSIDE CONTROLS (TURN SIGNAL LEVER). *TR IT'S SAFER TO USE NO TURN SIGNAL AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251630December 12, 2008
STRUCTURE
DASHBOARD ON 2003 DODGE RAM 3500 CRACKING. DEALER DOES WILL NOT STAND BEHIND PRODUCT. I HAVE READ ON THE INTERNET THAT THIS IS A RECURRING PROBLEM WITH THE DODGE RAM TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251402December 10, 2008
VISIBILITY
THE HEATER/ DEFROSTER DOES NOT FUNCTION PROPERLY. IT RESULTS IN NO HEAT BY MY LOWER EXTREMITIES AND POOR DEFROSTING OF WINDSHIELD. I CONTACTED THE DEALERSHIP AND THEY INFORMED ME THAT I WAS NOT THE ONLY 2003 DODGE RAM 2500 TO HAVE THIS ISSUE. I TOOK IT TO ANOTHER MECHANIC AND HE CONFIRMED THAT I WAS NOT THE FIRST WITH THIS ISSUE. I COUNT TEN INCLUDING MYSELF. I WENT TO THE MANUFACTURE AND GOT A COPY OF A SERVICE BULLETIN DETAILING THIS ISSUE, BUT NO FORMAL RECALL WAS EVER ISSUED. CHRYSLER REFUSES TO DO ANYTHING BECAUSE THEY DO NOT CONSIDER THIS A SAFETY ISSUE. I PERSONALLY CONSIDER POOR VISIBILITY FROM ONE'S WINDSHIELD DUE TO FAULTY DEFROSTER A SAFETY ISSUE. NO ONE HAS HAD A CRASH TO MY KNOWLEDGE, BUT IF A COP CAN WRITE A CITATION FOR A MINOR CHIP, COULD THEY NOT DO THE SAME FOR A FOGGY WINDSHIELD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251143December 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL
I WOULD LIKE TO MAKE A COMPLAINT IN REFERENCE TO MY 2003 DODGE RAM 15 QUAD CAB THAT CAUSED INJURY TO MYSELF BY JUMPING OUT OF GEAR. BRIEF DESCRIPTION OF INCIDENT THAT HAPPENED ON THE DATE OF NOV28 WILE IN A CONVENIENT STORE PARKING LOT I HAVE TWO OF MY VEHICLES THAT WERE RUNNING AT THE TIME AND THE GEAR SELECTOR WAS IN PARK POSITION. I HOPPED OUT OF MY TRUCK TO GO IN STORE BUT TO MY SURPRISE I FELT A SHARP PAIN IN THE LOWER RIGHT LEG WHEN I LOOKED AT WHAT WAS GOING ON TO MY SURPRISE I WAS HIT BY MY OWN VEHICLE I WAS STUNNED MY TRUCK WHICH WAS IN PARK HIT ME AND THERE WAS NOONE ELSE IN MY TRUCK LUCKY FOR ME THAT STORE HAD A BIG CONCRETE CURB TO STOP THE TRUCK OR I MIGHT NOT BE THE ONE WRITING TO YOU SO I HURRIED IN TO MY TRUCK TO SEE TO MY SURPRISE THE TRUCK SHIFT INDICATOR WAS IN PARK. SO MY COMPLIANT IS THAT MY TRUCK IS NOW A FEARFUL THING TO DRIVE MY WIFE WONT EVEN DRIVE IN THE TRUCK WHICH ONLY HAS 18000 MILES ON IT I BOUGHT IT IN JUNE OF,2007 WITH 4800 MILES I TRIED TO GET DODGE TO HANDLE THIS ISSUE BUT I NEVER GOT A RESPONSE SO I FEEL ITS MY DUTY AS HUMANBEING TO INFORM EVERYONE OF THE ISSUE THAT DODGE WANTS TO KEEP IGNORING THIS SAFETY CONCERN. I WROTE EMAILS TO THEM AND GET NOTHING IN RESPONSE. I FEEL THEY OWE ME ATLEAST A RESPONSE TO THE ISSUE AND AM VERY FEARFUL OF DRIVING THIS VEHICLE THAT I WILL BE MAKING MONTHLY PAYMENTS ON FOR THE NEXT 48 MONTHS. I HOPE THIS LETTER FALLS INTO THE RIGHT HANDS AND SOMEONE WHO CAN HELP ME WITH THIS NEW TRUCK. THANK YOU FOR TAKING THE TIME TO READ MY LETTER MR EDWARD RIDING. IF YOU HAVE ANY QUESTIONS FEEL FREE TO CALL ME . *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10250813December 5, 2008
STRUCTURE
THE DASHBOARD ON MY DODGE TRUCK IS CRACKED COMPLETELY IN TWO. IT IS A CRACK THAT HAS PROGRESSED OVER A YEAR OR SO FROM A SMALL CRACK TO NOW BEING COMPLETELY IN TWO. I ALSO HAVE MINOR WIRING ISSUES THAT MAY BE ATTRIBUTED TO IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250106November 28, 2008
ELECTRICAL SYSTEM
ELECTRICAL PROBLEMS. DO NOT HAVE ANY FRONT TURN SIGNALS. LEFT HEADLIGHT WORKS ON BRIGHT LIGHTS ONLY, RIGHT HEADLIGHT WORKS ON DIM ONLY. NO LEFT REAR TURN SIGNAL OR, BRAKE LIGHT. WHEN USING TURN SIGNAL LEFT HEADLIGHT FLASHES. HAVE CHECKED FUSES. HAVE REPLACED MULTIFUNCTION TURN SIGNAL NO GOOD. HAVE REPLACED EVERY BULB ON TRUCK. STILL DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249728November 24, 2008
STRUCTURE
ON OR ABOUT 10/25/2008 WE NOTICED A CRACK IN THE DASHBOARD OF OUR 2003 DODGE RAM PICKUP. THE CRACK WAS APPROXIMATELY 8 INCHES LONG AND WAS BEGINNING TO CRACK AT DIFFERENT ANGLES. ON 10/28/2008 WE CONTACTED CHRYSLER CUSTOMER ASSISTANCE AND WERE ASSIGNED A REFERENCE NUMBER: 18023982. WE WERE ADVISED TO TAKE OUR PROBLEM TO A LOCAL DEALER. WE VISITED SCOTT GOULD, SERVICE MANAGER AT VENICE DODGE IN VENICE, FLORIDA. SCOTT DID NOT EVEN LOOK AT OUR PROBLEM. HE INFORMED US THAT HE KNEW WHERE THE DASHES WERE CRACKING ,WAS AWARE OF THE PROBLEM BUT COULD DO NOTHING WITHOUT APPROVAL FROM CHRYSLER. WE CALLED THE CUSTOMER ASSISTANCE CENTER 1-800-992-1997 AND SPOKE TO A SUZY WHO REFUSED TO SHARE HER LAST NAME. SUZY TALKED TO SCOTT AND THEN CALLED US BACK AND INFORMED US THAT WE COULD HAVE OUR DASH REPLACED FOR 250$. I ASKED HER WHY WE HAD TO PAY TO REPLACE THE DEFECTIVE PART. SHE INFORMED US THAT THERE WAS NO RECALL ON THE DEFECTIVE DASHES BECAUSE IT WAS NOT CONSIDERED A SAFETY DEFECT. ON 11/18/2008 WE HAD THE DEFECTIVE DASH REPLACED AT VENICE DODGE. I HAVE REQUESTED THE OLD CRACKED DASH BUT THEY HAVE NOT YET HONORED THAT REQUEST. THE DASH MATERIAL APPEARS TO BE A HARD PLASTIC APPROXIMATELY 3/16 IN THICK. THE VISIBLE CRACKS APPEARED JAGGED AND SHARP. SHARP ENOUGH THAT UPON IMPACT THEY COULD PUNCTURE AN AIR BAG OR AN INDIVIDUAL CAUSING INJURY, SERIOUS HARM AND/OR DEATH. THE PROBLEM WITH THE DASHES IS NOT AN ISOLATED ONE. IT IS EXTREMELY WIDESPREAD. LET THIS NOT BE THE PROTECTIVE NETTING AT THE HOCKEY ARENA. IT'S TIME FOR CHRYSLER TO OWN UP AND RECALL THEIR DEFECTIVE PART BEFORE SOMETHING BAD REALLY HAPPENS IF IT HASN'T ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249117November 18, 2008
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT HEARD A SQUEAKING NOISE WHEN THE VEHICLE WAS STARTED. AFTER SHIFTING INTO DRIVE, THE VEHICLE BEGAN VIBRATING. THE VEHICLE WAS DRIVEN TO THE DEALER FOR A ROUTINE OIL CHANGE AND THE CONTACT NOTIFIED THEM OF THE FAILURES. THE MECHANIC STATED THAT THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. IMMEDIATELY AFTER LEAVING THE DEALER, THE DRIVESHAFT FELL OUT OF THE VEHICLE AND WAS REPLACED BY A LOCAL MECHANIC. THE UPPER AND LOWER BALL JOINTS HAVE NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247978November 7, 2008
STRUCTURE
2003 DODGE RAM. THE DASH BOARD IS CRACKED IN THREE PLACES. I'VE TALKED WITH MY DEALER THEY SAY THEY SPLIT THE COST WITH ME, BUT IT'S NOT COVERED BY DODGE AT ALL. THE DASH BOARD IS CRACKED IN THREE PLACES. I'VE TALKED WITH MY SEVERAL PEOPLE WITH THIS SAME PROBLEM AND IT LOOKS LIKE THE 2001'S HAVE HAD THE SAME PROBLEM. I THINK DODGE SHOULD BE LOOKING IN TO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247092October 28, 2008
FUEL SYSTEM, DIESEL
STARTED NOTICING TRUCK HARD TO START, THEN IT DIES AT IDLE, IN TRAFFIC ETC, IT HAPPENS ABOUT ANYWHERE FROM 4 TIMES A DAY TO 4 TIMES A WEEK JUST DEPENDS, TOLD THAT THE TRUCK TRANSFER PUMP IS A DEALER ITEM ONLY AT ABOUT 400.00 OVER THE COAST OF INTERNET PRICING FOR THE KIT, WOULDN'T THIS BE A RECALL? I HAVE SEARCHED AN FOUND NUMEROUS OTHER COMPLAINS ON THIS SAME PROBLEM , BUT SINCE DODGE DISCONTINUED THE EXTERIOR TRANSFER PUMP THEN IT WAS A DESIGN FLAW AND SHOULD BE A RECALL I HAD MY TRUCK DIE ON MY 2 TIMES TODAY IN TRAFFIC MOVING 70 MILES AN HOUR WITH KIDS IN THE BACK SEAT AND AN 18 WHEELER BEHIND ME , THE TRUCK HAS NO OTHER PROBLEMS BUT I DON'T THINK DODGE SHOULD BE ALLOWED TO CHANGE THE DESIGN WITH OUT HAVING A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246879October 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, PARKING BRAKE
THIS COMPLAINT IS BEING FILED ON BEHALF OF THE 2003 DODGE RAM PICKUP TRUCK 1500 MR. JP WATERS BY HIS STEPSON. MR. WATERS WAS SEVERELY INJURED ON OCTOBER 22, 2008 AFTER PLACING THE AFORESAID VEHICLE IN PARK ON AN INCLINE, TURNING OFF THE ENGINE, AND EXITING THE TRUCK. AS HE WENT AROUND TO THE PASSENGER SIDE TO RETRIEVE SOME ITEMS THE TRUCK ROLLED, KNOCKING HIM DOWN AND DRAGGING HIM ACROSS A CURB INTO A NEIGHBORS YARD. HE SUSTAINED A FRACTURED HIP/ NUMEROUS LACERATIONS/ CONTUSIONS ALL OVER HIS BODY AND CONSEQUENTLY SUFFERED HEART FAILURE AND HAD TO BE AIR LIFTED TO A HEART HOSPITAL. HIS RECALL IS THAT HE DEFINITELY PLACED THE TRUCK IN PARK POSITION (IT IS AN AUTOMATIC)/ TURNED OFF THE ENGINE AND NOTICED NO MOVEMENT OF THE VEHICLE WHEN HE EXITED--IT WAS PARKED ON A STEEP INCLINE. THE REAR MOVEMENT OF THE VEHICLE DID NOT OCCUR UNTIL HE HAD COME AROUND TO THE PASSENGER SIDE OF THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10246404October 22, 2008
POWER TRAIN
TL*THE CONTACT OWNS A 2003 DODGE RAM 1500. THE VEHICLE WOULD IMMEDIATELY STALL AND RESTART WHEN IT WAS INITIALLY STARTED. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE VEHICLE WOULD ALSO STALL WITHOUT WARNING TO THE POINT THAT THE CONTACT WOULD BE UNAWARE THAT THE VEHICLE HAD SHUT OFF. THE DEALER REPLACED SEVERAL SENSORS; HOWEVER, THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246359October 22, 2008
ELECTRICAL SYSTEM
FOR 2 YEARS MY TRUCK HAS HAD ISSUES WITH THE LIGHTS ON THE DASHBOARD TURNING ON AND OFF FOR NO REASON. NOW THE LAMP OUT, ABS AND BRAKE LIGHT ARE ON ALL THE TIME. LEAVING MY LEFT TURN SIGNAL UNABLE TO WORK. WHEN THE DASHBOARD DIES, NOTHING WILL WORK. THIS INCLUDES THE LIGHTS, WINDSHIELD WIPERS, SPEEDOMETER, AND ALL OTHER GAUGES ON THE DASHBOARD. I HAVE BROUGHT IT IN ON A FEW OCCASIONS TO BE FIXED AND WAS TOLD THEY COULD NOT FIX THE PROBLEM BECAUSE THEY DO NOT KNOW WHAT'S CAUSING IT. IF DRIVING THE TRUCK AT NIGHT OR ON A RAINY DAY, THIS COULD BE VERY DANGEROUS FOR OBVIOUS REASONS. I HAVE READ OTHER COMPLAINTS ON THIS WEBSITE FOR THE SAME THING. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246239October 21, 2008
ELECTRICAL SYSTEM, VISIBILITY
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING 35 MPH IN THE RAIN, THE WINDOWS FOGGED UP. THE DEFOGGER SWITCH AND AIR CONDITIONER WOULD NOT SWITCH OVER TO DEFROST THE WINDOWS. THE CONTACT WENT TO THE DEALER AND THEY STATED THAT IT WAS A DAMPER DOOR IN THE AIR VENT, WHICH TELLS THE AIR WHETHER TO FLOW TOWARDS THE DOOR OR THE FLOOR. IF THE DOOR BREAKS, THERE IS NOWHERE FOR THE AIR TO FLOW. TSB NUMBER 24-004-03 WAS REFERENCED. THE DEALER STATED THAT THIS WAS AN ELECTRICAL FAILURE, WHICH ONLY COVERED 12,000 MILES; THEREFORE, THE CONTACT HAS TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 45,130. UPDATED 11/12/08. *LJ UPDATED 11/14/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246026October 19, 2008
STRUCTURE
I PURCHASE A 2003 DODGE RAM 1500 IN AUGUST OF 02 AND IN APRIL OF 05 MY DASH STARTED CRACKING I CONTACTED DODGE AND OF COURSE THERE WAS NOTHING THEY COULD DO.... MY TRUCK LOOKS EMBARRASSING ALSO MY PAINT IS FADING. NO WOULD DAMAGE THERE TRUCK ON PURPOSE THERE IS MANY MANY COMPLAINTS ALREADY ON THESE DASHBOARDS DODGE SHOULD TAKE RESPONSIBILITY AND FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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