Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10160398June 21, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE MODULATOR VALVE OF THE ANTILOCK BRAKE SYSTEM KEEPS RUNNING EVEN AFTER THE VEHICLE HAS THE IGNITION OFF WHICH TAKES BATTERY TO FULL DISCHARGE. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT CERTIFIED MECHANIC WHO STATED THAT ONLY THE DEALERSHIP IS ABLE TO REPAIR IT. UPDATED 7/18/2006 - IN ORDER TO KEEP THE BATTERY FROM TOTALLY DISCHARGING THE CONSUMER HAD TO UNPLUG THE WIRING TO THE ABS MODULATOR WHICH CAUSE THE CRUISE CONTROL, SPEEDOMETER, TRIP COMPUTER AND ABS TO STOP WORKING.*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160015June 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MR. DENNIS SHANNON HAD PARKED HIS 2004 DODGE RAM 2500 AND THEN EXITED THE VEHICLE. THE VEHICLE REMAINED RUNNING DURING THIS PERIOD. AS MR. SHANNON BEGAN TO WALK BACK TOWARDS THE REAR OF HIS TRUCK IT STARTED TO ROLL BACKWARDS. THE POLICE REPORT INDICATES THAT AS MR. SHANNON ATTEMPTED TO GET BACK IN THE TRUCK IT RAN OVER HIM. MR. SHANNON SUFFERED SEVERE AND FATAL INJURIES. MR. SHANNON DIED ON 7-22-2005. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10159915June 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 DODGE RAM 3500, AUTOMATIC WITH DIESEL ENGINE WENT INTO REVERSE WITHOUT NOTICE ON 06-01-2006. THE VEHICLE WAS PUT INTO PARK BEFORE I OPENED THE DRIVERS DOOR. I STEPPED OUT OF THE VEHICLE AND THE VEHICLE WAS NOT MOVING AND IN PARK I WENT TO UNLOCK A GATE AND I NOTICED THE VEHICLE GOING BACKWARDS WITH A GOOSE NECK TRAILER ATTACHED. THE VEHICLE JACK-KNIFED IN THE MIDDLE OF THE ROAD AND THEN ENDED UP IN THE DITCH, WITH DAMAGE TO THE CAB TWISTED AND BENT, BED AND TAIL GATE DAMAGED, WINDOWS BROKEN, TRAILER WAS ALSO DAMAGED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10159612June 12, 2006
STRUCTURE:BODY:BUMPERS
MY REAR BUMPER WHICH IS A TOW BUMPER JUST STARTED RUSTING AFTER THE 36 MONTH WARRANTY HAS EXPIRED. I HAVE AN EXTENDED BUMPER TO BUMPER WARRANTY, BUT I WAS TOLD THIS WAS NOT COVERED. I WAS ALSO TOLD BY THE DEALER THAT THIS WAS NOT THE FIRST ONE THAT THEY HAD SEEN. THEY SUGGESTED THAT MAYBE IT WAS BAD PLATING WHICH WAS CAUSING THE RUST . THIS IS A COSTLY REPAIR ABOUT $575.00 I JUST DON'T WANT OTHER PEOPLE TO BE CAUGHT OFF GUARD AND TO WATCH THEIR REAR BUMPER FOR DEFECTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159502June 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
TRAVELING AT 40 MPH TRUCK STARTED TO SHAKE. IT THEN STALLED OUT ON A SLOW-BRAKING TURN. HAD TO LIMP HOME AND THEN TO GARAGE USING ONE FOOT ON BRAKE AND ONE ON GAS TO KEEP THE RPMS UP. INITIAL DIAGNOSIS WAS A STUCK AIR VALVE THAT MADE THE FUEL MIXTURE TOO RICH. SEVERAL CYLINDERS WERE MISSING. IT TURNED OUT THAT TWO VALVE SPRINGS WERE BROKEN. APPARENTLY THIS IS PRETTY COMMON. A LOT OF VALVE SPRINGS ARE BEING SOLD IN THE AREA. THE TRUCK HAD 73K MILES ON IT AND OF COURSE THE WARRANTY RAN OUT AT 70K. DEFECTIVE VALVE SPRINGS COSTING A COUPLE OF BUCKS COST ME OVER $1000 IN REPAIRS. I WAS LUCKY THAT THE BLOCK WASN'T DAMAGED. FOR A WHILE WE THOUGHT WE NEEDED A NEW ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159362June 8, 2006
STEERING
I WILL BE DRIVING ALONG IN MY TRUCK WHEN IT COMPLETELY SHUTS OFF. THE STEERING WHEEL LOCKS UP AND I AM UNABLE TO BRAKE. THE TRUCK HAS ALREADY LANDED IN A DITCH AND POSTED A MAJOR TRAFFIC HAZARD WHEN THESE EPISODES OCCUR. IN ADDITION, MANY TIMES MY FIVE YEAR OLD SON IS WITH ME. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10159231June 7, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE DRIVING IN RAIN MY WIPERS OFTEN STOP WORKING ON HIGH SPEED WHICH MAKE IT DIFFICULT TO SEE IN A DOWN POUR. ALSO MY BLOWER FAN FOR THE A/C DEFROSTER HEATER ETC. STOPS BLOWING WHEN TILT WHEEL IS MOVED TO SOME POSITIONS. IT HAS PROCEEDED TO THE POINT OF NOT BLOWING AT ALL AND SOMETIMES WILL START BLOWING WHEN I AM NOT IN MY TRUCK WITH THE KEY OUT OF THE IGNITION. I WAS TOLD BY A DEALER MECHANIC THAT IT IS A FAULTY IGNITION SWITCH AND THAT HE HAS CHANGED SEVERAL. HE SAID IT IS CAUSED FROM THE WIRING HARNESS HANGING TO LOOSE AND REPEATED TILTING OF THE STEERING WHEEL CAUSES THE IGNITION SWITCH TO BREAK AND HAVE A BAD CONNECTION. THIS IS ALSO PROBABLY WHAT CAUSES SOME TRUCKS TO STALL WHILE DRIVING. THESE ARE ALL VERY DANGEROUS SITUATIONS IF THEY OCCUR AT CERTAIN TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158567May 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL CAMPAIGN NUMBER 05V462000 PERFORMED ON THE VEHICLE. THE CONTACT WAS NOT SATISFIED WITH THE RECALL REMEDY AND IS HAVING THE HORN DISCONNECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157793May 18, 2006
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
DT*: THE CONTACT STATES WHEN THE LEFT SIGNAL IS TURNED ON THE RIGHT SIGNAL BLINKS. THE RIGHT SIGNAL DOES NOT WORK. IT IS AN ERRATIC PROBLEM. SOMETIMES IT WORKS CORRECTLY. THE DEALERSHIP HAS BEEN INFORMED. UPDATED 06/07/2006. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157178May 10, 2006
AIR BAGS:FRONTAL
I WAS INVOLVED IN A COLLISION WITH A TREE AND SEVERELY DAMAGED THE FRONT AND SIDE OF MY VEHICLE AND AS A RESULT , THE VEHICLE WAS A TOTAL LOSS. NEITHER OF THE "AIR BAGS" DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10156986May 8, 2006
SUSPENSION
DT*: THE CONTACT STATED WHILE DRIVING AT HIGHWAY SPEEDS OF 60MPH OVER BUMPS, THE VEHICLE VIOLENTLY VIBRATES INTERMITTENTLY UNTIL THE BRAKES ARE DEPRESSED AND RELEASED. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY DETERMINED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE REPLACED DUE TO EXCESSIVE PLAY. HOWEVER, THE REPLACEMENT OF THE BALL JOINTS DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS RETURNED TO THE DEALERSHIP ON 5-03-06 WHERE THE STEERING DAMPER WAS REPLACED. THE CONTACT IS UNSURE IF THIS REPAIR HAS CORRECTED THE PROBLEM BECAUSE OF ITS INTERMITTENCE NATURE OF THIS DEFECT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157339May 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER LETTER CONCERNING THE SAFETY RECALL TO INSTALL AN OUT OF PARK ALARM SYSTEM. *TS ***NAR*** WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP, SHE WAS TOLD THE RECALL COULD TAKE UP TO WEEK, HOWEVER THE RECALL NOTICE STATED IT WOULD TAKE AN HOUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156796May 4, 2006
TIRES, EQUIPMENT:OTHER:LABELS
I WAS DRIVING MY TRUCK WHEN I HAD A FLAT TIRE AND WAS STRANDED. I PUT MY SPARE TIRE ON AND DROVER TO MY HOUSE. I THEN HAD A INSPECTION OF THE TIRES TO FIND THE FRONT TIRES WERE SHOWING SIGNS OF UNDERINFLATION AND WEAR ON THE OUTER EDGES. THE REAR TIRES INCLUDING THE ONE THAT WENT FLAT WERE SHOWING SIGNS OF OVERINFLATION, WEAR IN THE MIDDLE OF THE TIRE. I CALLED DAIMLER CHRYSLER CUSTOMER SUPPORT ON TWO OCCASIONS(CASE #14711417) AND INFORMED THEM THAT THE TIRE INFLATION LABEL IN THE DOOR JAM ON THE DRIVER SIDE OF THE VEHICLE, THE SAME ON THE DEALER AND HANDBOOK REFER YOU FOR QUICK REFERENCE. IT STATED THE VEHICLE CAME WITH P245/70R17, AS PER THE VEHICLE INFORMATION REPORT FROM THE DEALER STATES THAT THE VEHICLE CAME WITH P275/60R20. THE P275/60R20 SIZE WHEELS ARE CURRENTLY ON THE VEHICLE AND CAME WITH THEM FROM THE FACTORY. DAIMLER CHRYSLER DOES NOT WANT TO PAY FOR THE TIRES AND THE VEHICLE IS STILL UNDER WARRANTY. THEY STATE THAT ITS GOODYEARS RESPONSIBILITY TO REPLACE THE TIRES, WHEN THEY INSTALLED THE WRONG TIRE PRESSURES LABEL ON THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157321May 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
SAMPLE OF THE WAIVER REQUEST FOR THE DODGE RECALL *TS ***TRANSFERRED TO OCC***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156392April 28, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE CONTINUES TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CRUISE CONTROL HAS NEVER BEEN ACTIVATED. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156398April 28, 2006
POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE REAR AXEL FRACTURED AND CAME OFF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, UPON INSPECTION THE DEALER STATED THE CONTACT MUST HAVE HIT SOMETHING TO CAUSE THIS FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156323April 27, 2006
TIRES:SIDEWALL
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED A BUBBLE ON THE SIDEWALL WAS NOTICED ON THE INNER REAR PASSENGER TIRE. AFTER THE TIRE WAS CHANGED WITH THE SPARE, THE VEHICLE WAS TAKEN THE DEALERSHIP AND THE TIRE WAS REPLACED. ALSO WHILE PARKED, THERE WAS SIDEWALL SEPARATION NOTICED ON THE INNER REAR DRIVER TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE REMAINING 5 TIRES WERE REPLACED. THESE WERE GOODYEAR 23580RR17 TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156063April 25, 2006
ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE:BODY:DOOR
FIRST THE FREEZE PLUG BLEW OUT OF THE ENGINE WITHIN 2 MONTHS OF PURCHASE (WHICH TOOK APPROX. 30 DAYS FOR THEM TO FIX ) AND THEN (AND NOW ) I'M STILL RUNNING BACK AND FORTH TO THE DEALERSHIP COMPLAINING ABOUT THE WIND AND WATER LEAKAGE IN THE FRONT DOORS , THE WIND IS SOMETIMES SO LOUD YOU HAVE TO YELL AT EACH OTHER JUST TO TALK IN THE VEHICLE. THE DOORS VISIBLY SHAKE WHILE DRIVING, ALLOWING THE WIND AND WATER IN. AND H.W. HUNTER DEALERSHIP KEEPS SAYING THERE'S NOTHING WRONG WITH THE TRUCK. WE LET THEM TEST DRIVE IT ALONE WHICH THEY DID FOR 600 MILES , AND CLAIM THEY HEARD NOTHING AND THEN I DROVE WHILE THE DISTRICT AND SERVICE MANAGERS WHILE IN THE TRUCK WITH ME THEY BOTH STATED THAT THEY COULD HEAR THE WIND BUT ACCORDING TO THEM THAT WAS NORMAL. SO I TOLD THEY THAT THE COMMERCIAL ADVERTISED A SMOOTH QUITE RIDE AND THIS IS NOT EITHER . THEN ONCE AGAIN I CONTACTED CHRYSLER AND THEY SAID BASICALLY IT IS WHAT IT IS AND DEAL WITH IT. I THINK AFTER PUTTING $18,500 DOWN ON THIS TRUCK AND STILL PAYING FOR IT, IT SHOULD BE AS ADVERTISED. NOT TO MENTION THE FACT THAT THE DOORS MOVING LIKE THEY DO HAS TO BE A SAFETY ISSUE , BECAUSE THEY WAY THEY MOVE I FEEL THEY ARE EVENTUALLY THEY ARE GOING TO FLY OFF OR SOMETHING TERRIBLE LIKE THAT. THE DATE I'M USING HERE IS THE DATE OF THE LAST TIME I TOOK IT IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155699April 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE GEAR SHIFT POSITION INDICATOR WAS PLACED IN PARK. AFTER THE CONTACT EXITED THE VEHICLE LEFT THE PARK POSITION, WITHOUT WARNING, RESULTING IN THE VEHICLE CRASHING INTO A TREE AND A ROCK WALL. THERE WERE NO INJURIES AND THE POLICE WERE NOT ALERTED. THERE WAS PROPERTY DAMAGE. PRIOR TO THE ACCIDENT, THE CONTACT RECEIVED NHTSA RECALL, #05V462000, CONCERNING THE AUTOMATIC TRANSMISSION. THE RECALL REMEDY HAS NOT BEEN PERFORMED, BUT THE CONTACT FELT IT SHOULD HAVE ALSO ADDRESSED THE POTENTIAL PROBLEM OF THE VEHICLE BEING OUT OF GEAR. THE RECALL REMEDY SIMPLY HAS THE DEALER INSTALL AN OUT OF PARK ALARM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10155486April 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
EMPLOYEE STOPPED VEHICLE AND PUT IN PARK, GOT OUT OF TRUCK AND WENT INSIDE THE TOOL ROOM AND WHEN HE CAME OUT, HE SAW THE TRUCK MOVING BACKWARDS. HE RAN TO GET IN IT AND THE TRUCK CONTINUED TO MOVE AND HIT A POLE. THE DAMAGE WAS DONE TO THE BACK LEFT QUARTER PANEL, BUMPER,AND TAIL GATE. NEEDS ALL NEW PARTS FOR THOSE AND TAILLIGHTS. WE STILL HAVE ALL THE OLD PARTS . NOTIFICATION CODE E17. WE RECEIVED A LETTER FROM DAIMLER CHRYSLER ABOUT A RECALL FOR THIS SAME PROBLEM. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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