Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10745900August 3, 2015
POWER TRAIN
MY TRUCK HAS A FAULTY REAR END THAT I AM CONCERNED ABOUT.. DODGE WILL DO NOTHING TO FIX WHAT IS A LARGE SCALE PROBLEM AFFECTING ALL TRUCKS LIKE MINE.. PLEASE HELP US GET THIS TRUCK RECALLED .. IT'S A WIDE SPREAD PROBLEM.. THANKS MIKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736210July 24, 2015
UNKNOWN OR OTHER
CRACKED DASHBOARD. PARTS OF THE DASHBOARD ARE FALLING DOWN INTO AIR CONDITIONER AND EVERYTHING ELSE UNDER IT. THERE ARE PARTS OF THE FOAM THAT ARE FLYING OUT OF THE AIR CONDITIONER VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735884July 22, 2015
STRUCTURE:BODY
THE DASHBOARD IS BREAKING APART AND THROWING SHARDES OF IT IN MY FACE WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733436July 12, 2015
UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE, THE DRIVE SHAFT CAME OFF AND THE REAR END LOCKED UP. MY 2002 DODGE RAM 1500 TRUCK STARTED TO FISH TAIL DUE TO THE REAR END LOCKING UP BEFORE COMING TO A COMPLETE HALT ON A BUSY STREET. LUCKILY THE CAR BEHIND ME WAS ABLE TO SWERVE AROUND AND AVOID A TERRIBLE ACCIDENT. THE DRIVE SHAFT TWISTED AND TORE INTO TWO PIECES. THIS COULD HAVE BEEN VERY BAD AND COULD HAVE BEEN FATAL. DODGE HAS A RECALL FOR THIS ON 2005 MODELS AND NEWER BUT THE 2002-2004 MODELS OF THE RAM 1500 PICK UP SHOULD BE INCLUDED IN THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731989July 4, 2015
POWER TRAIN
WHILE DRIVING DOWN A TWO LANE ROAD, A LOUD SOUND CAME FROM THE REAR END OF THE VEHICLE AND THE REAR AXLE SEIZED UP. REAR SPRINGS DETACHED AND DRIVE SHAFT ALSO CAME LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723636June 5, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723508June 4, 2015
UNKNOWN OR OTHER
I PURCHASED THIS VEHICHLE IN JUNE OF 2008 AND NOTICED A MINOR CRACK ON THE DASHBOARD AND DIDN'T THINK MUCH OF IT, SINCE THEN THE BOTH PIECES OF THE DASHBOARD HAVE SEVERELY CRACKED AND I AM CONCERNED THAT IF I GET IN A CRASH AND THE AIRBAGS DEPLOY THAT SHARDS OF THE BROKEN PLASTIC DASHBOARD WILL BECOME PROJECTILES AND CAUSE SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723028June 2, 2015
AIR BAGS, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10716843May 16, 2015
UNKNOWN OR OTHER
MY 2002 DODGE 1500 PICKUP DASH HAS CRACKED. IT INTERFERES WITH THE FRONT WINDSHIELD DEFROST BECAUSE OF THE CRACKED VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715099May 7, 2015
ELECTRICAL SYSTEM, POWER TRAIN
ON JULY 8, 2012, THE MOTHER CARRIED HER 2 YEAR-OLD DAUGHTER TO HER HUSBAND'S PARKED 2002 DODGE RAM 1500 PICKUP EQUIPPED WITH A MANUAL TRANSMISSION. THE MOTHER OPENED THE PASSENGER DOOR, INSERTED THE IGNITION KEY INTO THE IGNITION SWITCH, TURNED THE KEY AS THE MOTHER WAS TRYING TO ACTIVATE THE AIR CONDITIONER AND COOL THE VEHICLE DOWN BEFORE HER HUSBAND CAME OUT TO DRIVE THEM HOME FROM CHURCH.THE VEHICLE WAS IN 1ST GEAR AND LURCHED FORWARD WHEN THE KEY WAS TURNED.THE SPEED OF 2 MPH AT TIME OF INCIDENT IS AN APPROXIMATION ONLY. THE MOTHER WAS STRUCK BY THE MOVING VEHICLE WHICH KNOCKED HER CHILD FROM HER ARMS TO THE PAVEMENT. THE CHILD SUFFERED SEVERE HEAD TRAUMA AND WAS REMOVED TO THE HOSPITAL BY AMBULANCE. THE CHILD LATER DIED IN THE EMERGENCY ROOM. THE ACCIDENTAL DEATH WAS CAUSED BY FAILURE OF THE CLUTCH IGNITION INTERLOCK SAFETY SWITCH, COMPRESSION SPRING, AND ATTENDANT PARTS. THIS IS THE SAME DEFECT INVOLVED IN RECALL NO.14V795000 AND IS AT LEAST THE SECOND DEATH CAUSED BY THIS SAME DEFECT. THE ONLY DIFFERENCE IS THAT RECALL NO. 14V795000 COVERS VEHICLES BACK TO ONLY 2004, AND THIS VEHICLE IS A 2002 MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10706358April 17, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF DISTANCE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706382April 17, 2015
STRUCTURE
DASHBOARD CRACKING - VEHICLE IS ALWAYS COVERED OR GARAGED OR UNDER A COVERED PARKING SPOT. DASH STARTED CRACKING AROUND MAY 2010 WHILE LIVING IN OKLAHOMA AND HAS GOTTEN PROGRESSIVELY WORSE. PIECES HAVE BROKEN AND FALLEN INTO THE VENTS, AND WHEN THE DEFROST IS TURNED ON OR WHEN THE AC IS TURNED ON, SMALL TO MEDIUM PIECES FLY OUT AND CAN HIT SOMEONE, MYSELF OR FRONT SEAT PASSENGER IN THE EYE. AND IF INVOLVED IN AN ACCIDENT WHERE AIR BAGS ARE DEPLOYED, PIECES COULD BREAK OFF AND DO MORE INJURY TO OCCUPANTS. I HAVE BEEN HIT IN THE FOREHEAD WITH PIECES ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703452April 3, 2015
STRUCTURE
DASHBOARD IS CRACKING AND LITTLE PIECES OF PLASTIC ARE COMING OUT OF THE AC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702152March 27, 2015
AIR BAGS
DRIVING AND GOT SICK PASSED OUT HIT CONCRETE WALL AT LEAST 45 MPH AIR BAGS DID NOT IMPLODE TRUCK IS TOTALED DAMAGE TO TRUCK IS EXTENSIVE VERY UPSET THE AIR BAGS DID NOT WORK ANY RECALLS ON THIS THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10700701March 20, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT MULTIPLE FRACTURES DEVELOPED ON THE DASHBOARD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693887March 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PINION NUT WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE FAILURE MILEAGE WAS 89,622. UPDATED 4/30/15*CN UPDATED 05/12/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692324March 5, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR DIFFERENTIAL FRACTURED IMPACTING THE DRIVE SHAFT WHICH THEN FRACTURED THE TRANSFER CASE AND CAUSED DAMAGE TO THE TRANSMISSION. THE CONTACT INDICATED THAT THE BOLT FRACTURED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. THE VEHICLE WAS TOWED AND PARKED TO BE FURTHER TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V796000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 5/4/15*CN THE CONSUMER STATED THE DEALER WAS ABLE TO FIX THE TRUCK WITH USED PARTS AND WAS ALSO ABLE TO SAVE THE TRANSMISSION AND TRANSFER CASE. THE REAREND AND DRIVESHAFT HAD TO BE REPLACED. UPDATED 11/16/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692132March 4, 2015
STEERING, SUSPENSION
MY SON WAS ON THE I-5 COMING HOME FROM SCHOOL WHEN THE SEALS BLEW ON THE RACK AND PINION. UPON TAKING IT TO A REPAIR SHOP WE WERE INFORMED THAT THIS IS A KNOWN DEFECT OF THE DODGE RAM TRUCKS AND THEY ARE KNOWN TO BLOW ANY WHERE FROM 50,000-100,000 MILES. IF WE HAD KNOWN ABOUT THIS DEFECT WE WOULD NOT HAVE PURCHASED THE TRUCK. WHEN THE SEALS BLEW THE TRUCK STEERING COMPONENTS BEGAN TO GRIND AND IT WAS DIFFICULT TO GET IT OFF THE ROAD. THERE WAS NO WARNING AND LUCKILY MY SON HAD THE OPPORTUNITY TO PULL OFF THE FREEWAY WITH OUT INJURING ANYONE. MY FATHER WHO HAS CONTRACTED WITH A LOCAL RESERVATION CONTACTED THEIR SERVICE DEPARTMENT ONLY TO FIND OUT THAT THE DODGE RAM TRUCKS WERE KNOWN TO HAVE SERIOUS POWER STEERING AND FRONT END ISSUES. THE ONLY REASON THEY PURCHASED THE TRUCKS WERE THAT DODGE PROVIDED THE LOW BID AND THERE HAS NOT BEEN A GOVERNMENT RECALL ON THE STEERING AND THEIR PRACTICE IS TO ACCEPT THE LOW BID. THE POWER STEERING. TIE RODS AND SUSPENSION ARE MAJOR COMPONENTS TO GOING DOWN THE ROAD SAFELY. IT SHOULDN'T TAKE SOMEONE DYING TO SOLVE THE ISSUE. WHILE WE ALL ARE CONCERNED ABOUT THE IMPACTS CAUSED BY LARGER VEHICLES AGAINST THE NEW SMALLER LIGHTER WEIGHT CARS IT IS EXTREMELY IMPORTANT THAT WE KNOW THE LARGER TRUCKS ARE SAFE TO DRIVE ON OUR ROADS. THE DODGE RAM HAS NUMEROUS COMPLAINTS ON THE INTERNET, AS WELL AS DEALERS AND REPAIR SHOPS NOTING THAT THIS IS AN ISSUE. CHEVY TRUCKS, FORD TRUCKS AND TOYOTA TRUCKS DO NOT HAVE THE REPUTATION FOR HAVE ISSUES WITH THE FRONT END AND STEERING COMPONENTS. THUS THIS WOULD APPEAR TO BE A DEFECT ISOLATED TO THE DODGE RAM TRUCKS. SINCE YOU CANNOT REQUIRE AND INDIVIDUAL TO REPLACE THE RACK AND PINION THEMSELVES EVERY 50,000 MILES THE ONLY OPTION WOULD BE TO REQUIRE DODGE TO SOLVE THE ISSUE. THANK YOU FOR YOUR TIME AND ATTENTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683574February 15, 2015
STRUCTURE:BODY
DASHBOARD CAME APART, PLASTIC FLYING IN CAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683297February 13, 2015
TIRES, TIRES:TREAD/BELT
MICHELIN LATITUDE TIRES P265/70 R17 BOUGHT SEPT. 2011 FROM COSTCO IN INGLEWOOD CALIF. THE TREAD SURFACE IS PEELING FROM THE TIRE. THERE ARE SMALL CRATER LIKE AREAS WHERE THE TREAD HAS CRUMBLED AWAY. THE LATITUDE TIRE WAS ADVERTISED AS; "LATITUDE TOUR TIRES USE A SILICA-BASED TREAD COMPOUND MOLDED INTO A SYMMETRIC TREAD DESIGN". I WENT TO COSTCO TO SEE IF THEY WOULD WARRANTY THE TIRE. AT FIRST THEY TOLD ME THE DETERIORATION OF THE TIRE THREAD WAS DUE TO THE SURFACE THAT I DROVE ON. AFTER I ASSURED THE COSTCO SERVICE TECH THAT I DRIVE ON THE STREETS AND HIGHWAY, NOT OFF ROAD, HE SAID HE WOULD ONLY PRORATE THE TIRE VALUE BASED ON THE THREAD USE. THAT TURNED OUT TO BE 50 PERCENT OF ON A NEW SET OF TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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