Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10504103March 22, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED BOTH HEADLIGHTS ON THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE HEADLIGHTS AND STATED THE WIRING FOR THE HEADLIGHTS WAS LOOSE. THE FAILURE RECURRED ON THE RIGHT HEADLIGHT AND THE VEHICLE WILL BE TAKEN TO THE DEALER FOR ANOTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26, 516.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502346March 11, 2013
EXTERIOR LIGHTING
I'VE HAD THE TRUCK FOR A WHILE BUT LAST FRIDAY WAS THE FIRST TIME I DROVE IT AT NIGHT. I HAD NO IDEA THE HEADLIGHTS WERE SO BAD ON THIS THING. IT WAS AN ADVENTURE GETTING HOME. NO LIGHT TO THE SIDES TO SEE TO TURN AND BOTH DIM AND HIGH BEAMS WERE EXTREMELY ANEMIC. I'VE BEEN DRIVING FOR MORE THAN 50 YEARS AND NEVER DRIVEN ONE WITH LIGHTS AS BAD AS THESE, EVEN WHEN SOME OTHERS HAVE HAD ONLY ONE WORKING HEADLIGHT FOR A LITTLE WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498322February 15, 2013
ENGINE, STRUCTURE:BODY
THE TRUCK WAS PARKED THE NIGHT BEFORE AT APPROXIMATELY 7:15PM AND AT APPROXIMATELY 2:30AM MY WIFE WOKE TO SOMETHING POPPING OUTSIDE AND HER 2012 RAM WAS OUTSIDE ON FIRE. IT CAUGHT MY 2005 DODGE RAM 3500 ON FIRE ALSO, AND EVENTUALLY BURNT OUR HOME DOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10496040February 1, 2013
EXTERIOR LIGHTING
POOR LIGHTING UNDER ANY CONDITIONS. LIGHTING IS NOT FOCUSED AND HAS LITTLE OR NO EFFECT ON ILLUMINATING THE DRIVE PATH. A STANDARD FLASH LIGHT PRODUCES MORE LIGHTING. THIS IS VERY UNSAFE FOR NIGHT DRIVING. ALL DODGE RAM OWNERS OF THIS YEAR HAVE THE SAME COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495064January 29, 2013
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, THE VEHICLE WOULD NOT STAY IN THE LANE AND THE STEERING PULLED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED DAYS LATER AND WAS TAKEN TO THE DEALER FOR ANOTHER DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494736January 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO DOWNSHIFT WHEN DRIVING APPROXIMATELY 20 TO 60 MPH. IN ADDITION, THE VEHICLE WOULD OFTEN LOSE POWER OR WOULD BECOME UNRESPONSIVE TO ACCELERATION ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493197January 16, 2013
STEERING
THE TRUCK WANDERS ALL OVER THE ROAD. GOING BACK AND FORTH WITH THE STEERING. THIS HAPPENS WHEN DRIVING DOWN ALL TYPE OF ROADS AND SPEED. *TR ## VIN PASSED ## DODGE RAM 5500 2012 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492030January 9, 2013
POWER TRAIN
WHEN DRIVING IN THE SNOW AND SLUSH ROADS, WHEN THE TRUCK TURNS TO THE LEFT, THE FRONT WHEEL KICKS UP SNOW AND SLUSH TOWARDS THE TRANSMISSION. THIS RESULTS IN SNOW PACKING AROUND THE SHIFT LINKAGE. THE RESULT IS THE INABILITY TO PUT THE VEHICLE INTO PARK. IT HAPPENED TO ME 3 DIFFERENT TIMES DURING THE SNOW STORM THAT NIGHT. I HAD TO CRAWL UNDER THE TRUCK TO CHIP AWAY AT THE BUILD-UP OF SNOW AND ICE. THIS WOULD SEEM TO BE A BIT OF A SAFETY ISSUE TO ME. I MADE SEVERAL CALLS TO DODGE IN REFERENCE TO THIS AND THEY HAVEN'T HEARD ABOUT IT. I HAVE HEARD OF IT HAPPENING TO SEVERAL OTHER PEOPLE AS WELL. ANY INPUT ON THIS WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490594December 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE COMPUTER SYSTEM WOULD NOT WORK IN COLD WEATHER, CAUSING ALL OF THE GAUGES TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT LOCATE OR DIAGNOSE ANY FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO INFORMED HIM TO TAKE THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,487.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490440December 29, 2012
TIRES
DRIVING MY 4 MONTH OLD NEW 2012 RAM 1500 4X4 IN MID MICHIGAN AFTER OUR FIRST MEASURABLE SNOW FALL. ON THE WAY TO MY RAM DEALER FOR A SCHEDULED OIL CHANGE IN (FOUR WHEEL DRIVE) AT 35 MPH. SLID RIGHT BY THE DEALER ON THE SNOW, TIRES LOST ANY AND ALL ABILITY TO CONTROL VEHICLE. SPOKE TO SERVICE WRITE UP GIRL ABOUT IT, AND TALKED TO MY SALESMAN ALSO VOICING MY CONCERNS. TOLD THEM THESE ARE ABSOLUTELY THE WORST TIRES I HAVE EVER DRIVIN ON THE SNOW WITH BAR NONE. SLID INTO MY SONS CAR WHEN I RETURNED HOME.....NOT HAPPY WITH THESE TIRES AT ALL. WHY WOULD THEY MARKET THESE FOR A FOUR WHEEL DRIVE VEHICLE? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10489348December 20, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, VISIBILITY WAS REDUCED DUE TO THE HEADLIGHTS BEING TOO DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLIGHT BULBS WERE REPLACED BUT THE CONTACT STATED THAT THE VISIBILITY BARELY IMPROVED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 707.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488026December 11, 2012
EXTERIOR LIGHTING
THE HEADLIGHTS, BOTH HIGH AND LOW BEAMS, ARE SO POOR AS TO BE A SERIOUS SAFETY HAZARD. ON LOW BEAM, THE ROAD IS LIGHTED FOR ONLY 100 OR SO FEET. ON HIGH BEAMS, ALMOST NOTHING AHEAD IS VISIBLE. SIMILAR EXPERIENCES HAVE BEEN EXPRESSED BY OTHER RAM PICKUP OWNERS. THESE HEADLIGHTS ARE SO POOR, I'M SHOCKED THEY HAVE BEEN APPROVED FOR PUBLIC SALE. I HAVE MISSED SIDE ROADS AND DRIVEWAYS DUE TO THE POOR HEADLIGHTS. I'M FORCED TO SPEND SEVERAL HUNDRED DOLLARS ON UPGRADED BULBS AND AFTER MARKET DRIVING LIGHTS. THE TRUCK IS A SERIOUS SAFETY HAZARD AT NIGHT. THERE SHOULD BE A RECALL TO REMEDY SUCH A SIGNIFICANT DEFICIENCY IN A $30K+ VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487565December 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE ENGAGED IN ECONOMY OR MULTIPLE DISPLACEMENT MODE, THE VEHICLE WOULD VIOLENTLY VIBRATE FOLLOWED BY A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED HOWEVER, AN UPDATE WAS NOT AVAILABLE. THE DEALER LATER NOTIFIED THE CONTACT THAT THE VIBRATION WAS A NORMAL FUNCTION OF THE VEHICLE'S DESIGN. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486601November 30, 2012
VEHICLE SPEED CONTROL
I WAS ON MY WAY HOME, DRIVING ON MY STREET. AFTER I CAME TO A STOP ON MY CORNER I ACCELERATED TO GO THROUGH THE INTERSECTION WHEN THE TRUCK JUST TOOK OFF ON IT'S OWN. IT FELT LIKE SOMEBODY JUST SLAMMED ON THE GAS PEDAL. MY FIRST REACTION WAS TO SLAM ON THE BRAKE PEDAL. NOW I HAVE BOTH FEET ON THE BRAKE PEDAL AND THE TRUCK IS STILL WANTING TO TAKE OFF. BY NOW I'M IN FRONT OF MY HOUSE, BOTH FEET ON THE BRAKE PEDAL AND THE TRUCKS REAR TIRES BREAK LOOSE. SO NOW THE TRUCK IS DOING A BURNOUT. MY NEXT REACTION WAS TO PUT THE TRUCK IN NEUTRAL. ONCE I PUSHED THE GEAR SHIFTER INTO NEUTRAL THE TRANSMISSION JERKED SO VIOLENTLY IT MADE THE TRUCK STALL. I CALLED THE MANUFACTURER AND THEY SENT A TOW TRUCK. THE DEALER HAS YET TO FIND WHY THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483381November 5, 2012
ELECTRICAL SYSTEM
STARTED VEHICLE AFTER I RAN ERRANDS AND GOT ABOUT 500 YARDS BEFORE VEHICLE DISPLAYED SERIOUS ELECTRICAL ISSUES. THE ELECTRICAL ISSUES INCLUDED THE WINDSHIELD WIPERS RUNNING WHEN THE WINDSHIELD WIPER CONTROL WAS SET TO OFF, DISPLAYING A WARNING THAT THE DRIVER SIDE SEAT BELT WAS NOT LATCHED WHEN THE SEAT BELT WAS LATCHED, DISPLAYING A LOW ENGINE FUEL WARNING WHEN THERE WAS OVER HALF A TANK OF GAS, DISPLAYING A WARNING FOR LOW TIRE PRESSURE WHEN THE TIRE PRESSURE WAS OKAY. PRIOR TO THIS INCIDENT THE VEHICLE HAS ON OCCASION BEEN DIFFICULT TO START, ACTING AS IF IT WAS NOT GETTING ENOUGH FUEL OR THE BATTERY WAS LOW. EVENTUALLY THE VEHICLE ENGINE WOULD ENGAGE AFTER SEVERAL TURNS OF THE IGNITION SWITCH. THIS IS THE SECOND TIME SINCE PURCHASING THIS BRAND NEW VEHICLE THAT WE HAVE HAD ELECTRICAL ISSUES. THE FIRST TIME THE COMPUTER HAD TO BE REBOOTED IN THE VEHICLE. THIS TIME MAY REQUIRE THE SAME THING. WHEN I SPOKE WITH THE DEALERS SERVICE REPRESENTATIVE, HE STATED THAT IT COULD BE POSSIBLE FOR THE COMPUTER TO TURN OFF THE VEHICLE WHEN EXPERIENCING THIS TYPE OF COMPUTER MALFUNCTION. HE SAID THAT IT MIGHT REQUIRE THE DRIVER TO COAST TO A STOP. SEEMS AS IF THIS SCENARIO, WOULD POSE A SERIOUS DANGER OR THREAT TO BOTH THE OCCUPANTS OF THE VEHICLE AND SURROUNDING VEHICLES THAT COULD RESULT IN DEATH OR INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482841November 1, 2012
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WITH THE HEADLIGHTS ACTIVATED AND NOTICED THE HEADLIGHTS ILLUMINATED INADEQUATELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE HEADLIGHTS FUNCTIONED AS DESIGNED BY THE MANUFACTURER. THE CONTACT TESTED OTHER MODEL YEAR VEHICLES AND THE SAME MODEL YEAR AND THE HEADLIGHT ILLUMINATION WAS BRIGHTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. UPDATED 12/20/12 *BF THE CONSUMER STATED THERE WAS NO HEAD LIGHT FAILURE. IT WAS THE LACK OF BRIGHTNESS OF THE LOW AND HIGH BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473292September 2, 2012
AIR BAGS
TRAVELING APPROX 45MPH. ANOTHER DRIVER FAILED TO YIELD AND HIT MY VEHICLE ON THE PASSENGER SIDE FRONT HEAD LIGHT. THE OTHER DRIVER WAS TRYING TO CROSS THE HIGHWAY GOING APPROX 15-25MPH. THE IMPACT WAS ALMOST A COMPLETE HEAD-ON COLLISION. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. MY PASSENGER AND I WERE BOTH TRANSPORTED BY AMBULANCE AND LATER RELEASED BY THE HOSPITAL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10472089August 23, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE OPENED THE REAR WINDOWS AND THE VEHICLE BEGAN TO VIBRATE WITH A DEAFENING NOISE. THE CONTACT FELT LIKE HE WAS LOSING CONTROL OF THE VEHICLE. THE DEALER WAS NOTIFIED BUT STATED THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,800. UPDATED 10/11/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468817August 1, 2012
POWER TRAIN
I WAS DRIVING ON HWY 59 IN HOUSTON FOR ABOUT AN HOUR, I NOTICED A HUMMING SOUND COMING FROM BELOW THE VEHICLE. I WAS EXITING 59 ONTO SAM HOUSTON TOLL ROAD, WHEN THE HUMMING STARTED AND THEN I HEARD A LOUD CRASH. I IMMEDIATELY LOOKED IN THE REAR VIEW MIRROR, TO SEE IF I HAD HIT SOMETHING AND I SAW THE DRIVE SHAFT FLYING THROUGH THE AIR. AT THE TIME OF THE INCIDENT I WAS TRAVELING NORTH ON SAM HOUSTON TOLL ROAD, JUST NORTH OF 59 AT 70 MILES AN HOUR, I WAS ABLE TO STEER THE VEHICLE OUT OF THE WAY OF TRAFFIC, BUT AS SOON AS I WAS CLEAR OF TRAFFIC THE REAR END LOCKED UP COMPLETELY. IF THE BACK END HAD LOCKED UP A MINUTE BEFORE, I PROBABLY WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT. THE EXIT FOR THE TOLL ROAD IS APPROX. 100+ FEET ABOVE THE LANE BELOW, AND WITH THE TRUCK SKIDDING OUT OF CONTROL I VERY EASILY COULD HAVE GONE OVER THE EDGE. ALSO, THE DRIVE SHAFT COMPLETELY SEPARATED FROM THE VEHICLE AND WENT AIRBORNE. HAD THE DRIVE SHAFT HIT A CAR BELOW, OR NEXT TO ME THE DAMAGE WOULD HAVE BEEN HORRIFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468870August 1, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED IN TO THE PASSENGER SIDE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS THE ONLY PERSON INJURED. THE VEHICLE WAS TAKEN TO DEALER FOR A DIAGNOSIS. THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT NO FAILURE OCCURRED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 90.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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