Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10555213December 8, 2013
STEERING, SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS DRIVING UP TO A STOP SIGN WHEN MY BRAKES GOT VERY HARD. WHEN I WENT TO TURN, IT WAS ALMOST IMPOSSIBLE. EVERY TIME I PUSH THE BRAKES THE STEERING LOCKS UP BUT WHEN I ACCELERATE I GET THE STEERING BACK. I ALMOST RAN OFF THE ROAD INTO A DITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555154December 7, 2013
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
I PULL A LIGHT WEIGHT 40' GOOSENECK TRAILER, AND WHILE DRIVING I NOTICED THE FUEL MILEAGE DROPPED TREMENDOUSLY AND THE COOLANT TEMP STAYED AROUND 220DEG AND I NOTICED A HORRIBLE LOSS OF POWER WHICH WOULD NOT LET ME DRIVE ANY FASTER THAN AROUND 40-45MPH! I TOOK IT TO THE DEALERSHIP AND THEY PERFORMED A BOOST TEST ON THE TURBO AND SAID THAT IT'S SUPPOSED TO PRODUCE 32 POUNDS OF BOOST BUT MINE WAS ONLY PRODUCING 26 POUNDS OF BOOST, AND THEN I WAS INFORMED THEY COULD NOT JUSTIFY REPLACING THE TURBO BECAUSE IT HAS NOT THROWN A CODE ON THE INSTRUMENT PANEL, WELL IF YOU TELL ME IT'S SUPPOSED TO PRODUCE ONE NUMBER AND IT'S DOING ANOTHER THEN I BELIEVE THAT'S ENOUGH JUSTIFICATION TO REPLACE THE PART BEINGS I PAID $50,000 FOR A BRAND NEW TRUCK! THE LOSS OF POWER CAUSES TRAFFIC BACK-UPS EVEN IF I'M IN THE SLOW LANE! THE TEMP OUT OF THE EXHAUST REACHES 800DEG'S AND MELTS MY MUDFLAP AND HAS CAUSED IT TO START SMOLDERING AFTER I COME TO A COMPLETE STOP! I WAS LATER INFORMED ABOUT THE "RE-GEN" PROCESS AND WAS TOLD IT WOULD KICK IN AND OUT OF "RE-GEN" BUT I DON'T BELIEVE MINE HAS CAME OUT OF RE-GEN BEINGS I'M STILL GETTING 5MPH WITH OR WITHOUT A TRAILER! THE ENGINE LIGHT AND ABS LIGHT COMES ON NUMEROUS TIMES A DAY AN THEN GO OFF AND NOW THE ENGINE LIGHT STAYS ON ALL THE TIME! THIS IS A BRAND NEW DODGE 3500 6.7L TURBO DIESEL 4X4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553979November 27, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V239000 (POWER TRAIN) AND WAS ADVISED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553257November 21, 2013
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS MODEL DODGE RAM (2500 SLT MEGA CAB) DO NOT PROVIDE ADEQUATE ILLUMINATION AT NIGHT. MY HEADLIGHTS ARE ADJUSTED PROPERLY FOR ALIGNMENT BY THE DEALER BUT THE BULBS JUST DO NOT PROVIDE ENOUGH LIGHT AHEAD OR TO THE SIDE OF THIS VEHICLE. THE DEALER CAN ONLY "CHECK THE CONNECTORS FOR PROPER INSTALLATION" UNDER WARRANTY. I HAVE NOT BEEN ABLE TO GET A RESPONSE FROM CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552707November 18, 2013
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT THE DRIVER'S SIDE TIE ROD ASSEMBLY COMPLETELY BECAME FRACTURED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE HAD PREVIOUSLY OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552759November 18, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES OVERHEATED AND ALL FOUR BRAKE CALIPERS CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE BRAKES WERE NEWLY INSTALLED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE CALIPERS AND BRAKE LINES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10552785November 18, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE MANUFACTURER ONLY SUPPLIED TWO PARTS PER MONTH TO THE DEALER AND SHE WOULD BE PLACED ON A WAITING LIST. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551257November 6, 2013
POWER TRAIN
2012 DODGE RAM. CONSUMER WRITES IN REGARDS TO FRONT AXLE TUBE WELDS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS FOR THE RECALL, WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550833November 4, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT UPON INSPECTION, THE HIGH BEAM HEAD LAMPS FAILED TO ILLUMINATE NORMALLY. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING AT NIGHT THE HIGH BEAMS WERE VERY DIM. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549784October 28, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITH ADEQUATE BRIGHTNESS. THE FAILURE RECURRED WHENEVER THE HEADLIGHTS WERE IN ACTIVATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE BOTH HEADLIGHT BULBS WERE REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE RECURRING PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. ..UPDATED 12-05-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549791October 28, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DOGE RAM 5500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V239000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT WAS NOT DRIVING THE VEHICLE UNTIL THE RECALL REMEDY COULD BE PERFORMED DUE TO THE NATURE OF THE DESCRIBED DEFECT LISTED IN THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548523October 19, 2013
STEERING
WHILE DRIVING WITH A 4 HORSE TRAILER ATTACHED ( 2 HORSES INSIDE) WE WIT A ROUGH SPOT IN THE HIGHWAY AND THE STEERING WHEEL AND TRUCK STARTED SHAKING VIOLENTLY. WE APPLIED THE BRAKE IMMEDIATELY AND HAD TO SLOW DOWN TO GET IT TO STOP. IT WAS EXTREMELY HARD TO CONTROL AND STOP. IT HAS HAPPENED SEVERAL TIMES AND IS VERY, VERY SCARY! WE HAVE HEARD IT IS CALLED THE DEATH WOBBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548332October 17, 2013
VEHICLE SPEED CONTROL
I WAS EXITING THE HWY AT ABOUT 80 KM/H WHEN OUT OF NO WHERE THE TRUCK ACCELERATED AND I FELT THE GAS PEDAL DISAPPEAR UNDER MY FOOT. I WAS NOT USING CRUISE CONTROL, THE WEATHER WAS NORMAL AND ROADS WERE DRY. THE TRUCK ACCELERATED UP TO 120KM/H ALL ON ITS ON VERY QUICKLY AND MY REACTION WAS TO BRAKE, WITH BOTH FEET ON THE BRAKE I WAS HAVING DIFFICULTY TRYING TO SLOW DOWN, LUCKILY THERE WAS NO TRAFFIC IN FRONT OF ME FOR A FEW HUNDRED YARDS. I THEN STARTED GEARING DOWN TO TRY AND SLOW DOWN WHICH WORKED BUT THE ENGINE WAS STILL GOING FULL THROTTLE, THE ENGINE LIGHT CAME ON AND THERE WAS A CHIME AND THE ETC WARNING LIGHT CAME ON TO THE RIGHT OF THE SPEEDOMETER (A RED LIGHTENING BOLT) THIS WENT ON FOR A FEW MINUTES AND THEN OUT OF NO WHERE JUST STOPPED AND THE GAS PEDAL LET UP AND THE TRUCK DROVE NORMALLY AFTER THAT. DODGE DEALER SAID THE ONLY CODE THAT CAME UP WAS FOR DRIVING WITH THE BRAKE AND GAS AT THE SAME TIME AND SAID IT WAS PROBABLY MY DRIVING THAT CAUSED IT AND OTHER THAN THAT THE TRUCK IS FINE. I USE THE SAME FOOT FOR THE BRAKE AND GAS AND ONLY DID THAT AT THE TIME TO SLOW DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546304September 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WAS ENGAGED AND CAUSED THE FRONT WHEELS TO SEIZED. THE CONTACT WAS ALSO UNABLE TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THE FOUR WHEEL DRIVE WAS OPERATING NORMALLY AND THERE WAS NOTHING THEY COULD DO. THE FAILURE WAS EXPERIENCED WHENEVER THE FOUR WHEEL DRIVE WAS ENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545993September 28, 2013
STEERING
THE RAM 5500 TENDS TO WANDER OVER UNDULATING OR IRREGULAR SURFACE ROADS REQUIRING A HIGH LEVEL OF VIGILANCE TO REMAIN IN ONE'S LANE. THE STEERING ALSO HAS A HIGHER THAN NORMAL STICTION LEVEL IN THAT IT IS HARDER THAN NORMAL TO TURN ENTERING A CORNER AND THEN FAILS TO READILY RETURN TO CENTER WHEN EXITING A CORNER. IN ADDITION, THERE SEEMS TO BE AND UNUSUAL AMOUNT OF PLAY IN THE STEERING FOR A NEW VEHICLE. I HAVE TAKEN THE VEHICLE TO THE DEALER ON THREE OCCASIONS, HOWEVER, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEMS. THE DEALER FOUND, DURING A SUBSEQUENT ALIGNMENT CHECK, THAT THE FRONT AXLE WHEEL CASTER ANGLES WHERE OUT OF THE MANUFACTURERS LIMITS. THE LEFT WAS AT 4.8 DEGREES (SPEC 6.0-7.0 DEGREES) AND THE RIGHT AT 5.1 DEGREES ( SPEC 6.5-7.5 DEGREES), HOWEVER, THE CASTER ANGLE IS NOT ADJUSTABLE IN THE FIELD BY THE DEALER. THE FRONT AXLE IS CURRENTLY ON RECALL FOR ANOTHER ISSUE, THAT BEING THE WELDS ON THE DIFFERENTIAL, HOWEVER, THE TWO ISSUES ARE NOT DIRECTLY RELATED. CASTER ANGLE IS IMPORTANT IN THAT IT PROVIDES DYNAMIC STABILITY, AIDING IN THE STRAIGHT LINE TRACKING OF THE VEHICLE. CHRYSLER RECOGNIZED THAT THERE WAS A PROBLEM WITH THE STEERING ON THE 2012 RAM HEAVY DUTY VEHICLES AND MADE A NUMBER OF CHANGES TO THE 2013 MODELS WHICH INCLUDED INCREASING THE CASTER ANGLES AND RELOCATING THE TRACK BAR OVER THE DRAG LINK. MY CONCERN IS THAT THIS ISSUE IS NOT ISOLATED TO MY VEHICLE, BUT IS FLEET WIDE, AND THAT THE AXLE/STEERING PROBLEMS ARE MORE EXTENSIVE THAN JUST THE WELDS ON THE FRONT CARRIER FITTINGS. AT THE PRESENT TIME CHRYSLER DOES NOT HAVE SUFFICIENT AXLES TO COMPLY WITH THE CURRENT RECALL WHICH WAS INITIATED IN JULY 2013. TO DATE THE DEFICIENCIES ON MY VEHICLE HAVE NOT BEEN CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545652September 27, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT HE PARKED THE VEHICLE AND APPLIED THE PARKING BRAKE HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A LARGE BODY OF WATER. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 14,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10545023September 23, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SOMETIMES WHEN VEHICLE COMES TO A COMPLETE STOP IT FEELS AS THOUGH IT IS BEING REAR ENDED EVEN THOUGH NO ONE IS BEHIND IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544026September 17, 2013
WHEELS
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE REAR TIRES VALVE STEM WERE LOCATED INSIDE THE WHEEL THEREFORE, THE CONTACT WAS UNABLE TO ADD AIR TO THE REAR PASSENGER AND DRIVER'S TIRES. THE DEALER ADVISED THAT THE REAR PASSENGER AND DRIVER'S SIDE TIRES NEEDED TO BE REMOVED IN ORDER TO CHECK THE TIRE PRESSURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FLAT TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 9,500 AND THE CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543460September 13, 2013
SERVICE BRAKES
THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER OUTPUTS THE SAME VOLTAGE AT ALL SETTINGS FROM 0-10. THIS RESULTS IN THE BRAKES OF MY LIGHTWEIGHT TRAILER LOCKING UP WHENEVER THE BRAKES ARE APPLIED AND HEAVIER TRAILERS WILL NOT LOCKUP IN HARD BRAKING TESTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543352September 12, 2013
ELECTRICAL SYSTEM, SEATS
ON MONDAY 9-2-2013 I DROPPED OF MY TRUCK AND TOOK MY CAR FOR A RIDE. WHEN I RETURNED TO GET MY TRUCK FOR WORK I REALIZED THAT THE CENTER DASH HAD CAUGHT ON FIRE.THE TRUCK WAS FULL OF SMOKE SO I DISCONNECTED THE BATTERY AND CALLED MY INSURANCE COMPANY. ON 9-3-2013 I CONTACTED CHRYSLER CORPORATION TO REPORT THE INCIDENT BUT I AM NOT GETTING ANY CALL BACKS FROM THEM SO KNOW IM LETTING THE INSURANCE COMPANY HANDLE IT.I HAVE OBTAINED A SURVEILLANCE TAPE COPY OF THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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